on a Friday afternoon hundreds of miles from home. My truck decided to go to reduced engine power…read moreand zero oil pressure. not only did King Automotive take me in and change my oil pressure gauge but when that didn't fix it, stayed Friday evening to troubleshoot my wiring problem. incredibly nice and down to earth couple that you just don't find much anymore. probably did 3 to 4 times the work of what they charged me. honest, upfront, and reliability is all you will get. if you are in the Ellsworth area and your car is acting up. King's Automotive 180G Abram Way, Ellsworth, ME 04605 is the place to go!

Overall he does good work and I will not take away his credibility as a good mechanic, he was a…read morereasonable guy. The work he personally did I have no complaints about. But man oh man isn't the girl in the office something else. She's rude, and very unprofessional. Money was tight on my end and I couldn't make payment promptly. so out of spite or whatever it was that made them do it i do not know but they left my windows down in the middle of winter for 2 weeks ruining my trucks interior and allowed rodents to damage the wiring. I received no compensation for any of the damages. I get their frustrations, however their actions were unprofessional and not justified.

We were on vacation and the alternator on our car went out. We were put in contact Shane at Kings…read moreAutomotive. He was preparing to close, but he took time to look at our car. He immediately called and ordered the part. He worked on the car late at night and had it ready first thing in the morning. The car now works perfectly. He was extremely kind and helpful. I can't say enough good things about our service. Thank you Shane!!

We were on vacation, our roadside service company recommended R and R, they were able to help us…read moreget back on the road quickly, repairing a radiator hose leak. Very much appreciated!!

Randy figured out I have a major engine problem. He knew not to go deeper, which saved me some…read moremoney. He let me know my V-8 would likely limp home safely enough on 7 cylinders to have my own mechanic replace the engine. He also found that my birds nest of a wiring harness had a wire rubbing and grounding out on metal, which caused all of my problems in the first place. I wish I had found him before I was 3,500 miles from home.

Had some work done when my regular guy couldn't get to it. New building, good customer service, a…read morebit pricy but that is what we are all paying for, right?

Generally pleasant but profoundly disorganized business. Their techs have done good work on my cars…read moreas far as the basic stuff (tires, alignment, wheel repair). Their service writers can't keep track of things and mess up appointments, order the wrong things, and so forth enough to make me wonder why I come here - but the fact is this place has good prices compared to dealerships. I have heard their Bangor location is better run.

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

John was amazing! He was very honest, kind and helpful. He was very busy with a bunch of…read morecustomers, but I called him with an emergency and he offered to take a quick look. When he realized that it would be a quick fix, he took care of the car and we were out very quickly. His prices were fair and he was very knowledgeable. He ordered a part from the Audi dealership and fixed the car in record time. It honestly runs better now than before it broke down. I wish his garage was in PA!

Honest, high quality service with a smile that is hard to find these days! John Burnett has been…read moreservicing my cars for several years now, and I can't think why I didn't use his garage sooner. His prices are very reasonable. So glad to have found this place! Highly recommended, both to locals and to tourists who visit our town in summer.

I came in for a car wash and The younger heavyset male who took my payment was pretty rude to me…read moreand makes me not even want to come here anymore. I was very polite and asked him not to spray the one part of my car so i wouldnt get water in it. To which he completely ignored me and didn't even respond. I know he heard me because he stood there and listened to me ask then just turned around. He then proceeded to not even spray any of my car at all and now its not even clean. For $17!!!??!? Wtf? Theres a brand new place down the street and its easy enough to just go there. And if I need tires I know where I wont be coming. It's only a car wash, so how hard is it to be kind and respectful and help someone get there moneys worth for an insanely expensive wash where my car isn't even clean at the end. Ridiculous

Brought my old car in because check engine light was on. I had taken it to an auto parts store to…read morecheck it out (on Harmon's recommendation-to save the $65 fee) and brought the diagnostic printout. Since I said I wanted to buy a new car in the near future, the gentleman at the desk went through the list and told me that the issues might not be that important and what to look out for and when to bring it back. He could not have been more helpful. I will certainly bring my car back when it needs servicing.

We can't thank Jim's Used Cars and Auto in Ellsworth enough. My Jetta's engine light came on right…read morebefore we were supposed to leave to return home to Georgia. They not only got me in the same day to diagnose the issue but also were able to get the part the next day and fix it all within 24 hours. The price we paid was more than reasonable for the work done/part/labor and quick turnaround. We were told by other companies in the area that they weren't accepting new clients and/or it would take over a week to diagnose the problem, so we were thrilled about how quickly the mechanics at Jim's were able to get us in. We also were BIG FANS of Tank and Turbo they are amazing greeters!

I have gone here for 10+ years, whether buying a vehicle or getting work done. They have always…read morebeen reliable, affordable, and fast. Even after moving out of the area, I would rather pay for a 50 mile tow to bring it here, knowing whatever the problem it will be fixed correct.