Got my newest Chanel glasses today and I so appreciate the professionals from this Whitestone market store! I love them and they fits so nicely! I was looking for a new pair of glasses for my prescription and Ms. Marcie and her team helped me! They were very patient and helpful! After a few questions, Marcie was able to pin down what my requirements are and guide me towards the best choices that suit my needs- my facial features, work habits, style preferences, etc. And they have both the good looking, budget friendly, and also just the finest collections of specs in this location. Highly recommend to everyone! read more

Fine Eyewear & Eye Care - Chanel glasses - Optometrists Near Me - Cedar Park, Texas

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Brought in a pair of prescription sunglasses that were too wide and they adjusted them perfectly for no cost! Great service!

I'm very tempted to leave a one star review, but I'm adding a star because the staff was friendly, professional and personable and I feel confident in the doc. But, their business practices are disingenuous, at best. Up front, I was told my cost would be $54, including the $39 retinal imaging which is never, for some reason, covered by vision plans. This is about what I was expecting to pay. I was also told that if there were medical issues, those would be billed through my medical insurance and the extra copay would bring the cost up to $128. This 'medical issues' isn't explained at all, but I took it to mean that if they found something that required additional procedures, we'd have to go through my medical insurance, and that made sense to me. When we were done, I was given a quote for $700 for lenses and literally LOL'd. What the lady said next floored me: "Well, if we just get lenses that are covered by your vision plan...." What?! You didn't look for what my plan covered? And you didn't tell me that when you gave me the quote? Then, she says, "So, if we figure $400 for the frames..." I stopped her and pointed out that my plan only allowed $200 for frames. "Okay, then I guess we'll just do $200 frames..." So, they were looking at charging me ~$1,000 for lenses and frames they knew wouldn't be covered by my plan, even though they had my plan info. I told her I'd not be selecting anything today as frame selection is a process in which Wonder Wife must be involved. That's when the other lady said, "That will be $128." I asked why it wasn't $54, and she said 'because there were medical findings', so that would be the extra copay I had agreed to up front. When I asked her to explain that, she said if there are 'medical findings', that has to be billed through my health insurance. She had said that before, so I asked her if there was some sort of procedure that the doctor did that was specifically medical for which I was paying extra. "Well, the doctor found that you had the beginnings of cataracts, which need to be monitored. Cataracts aren't covered by your vision plan, and are medical." I asked "what procedure was it she did that I'm paying for?" and she said I was paying for the doctor's expertise, time and explanation. I said, "So, basically, I'm paying an extra $74 because she told me about something that might require a future procedure that wouldn't be covered by my vision plan. Would she have withheld this information if I didn't have health insurance?" By the way, this is information that any other optometrist in the world would tell you as part of an eye exam. When I refused to pay it, I could tell she was a little upset, but she handled it very well and simply said she understood and I paid the $54. She also gave me my printed prescription when i asked for it. I can't imagine any scenario where I'd come back here. read more

They do fine work. It's a family owned business. They are polite, yet the actual eye doctor you get to see once you're past the initial testing is not very friendly. They do a good job overall, but nothing to rave about. read more

I had the best experience at Fine Eyewear in CedarPark. Dr. Nguyen was so thorough with the eye exam. I didn't feel rushed. The entire staff was wonderful. Mia, check me right away. Liz answered all my questions McCall was so sweet and professional and showed me eyewear in my price range. Love the state of the art eye exam. I highly recommend it. read more

The prescription was pretty far off. They also pretended they accept my insurance till I got to the appointment and was charged. Overall I'd go to Signature Eyecare in the future. They never got my prescription wrong in a decade. The staff is reasonably friendly but not patient enough to get the prescription right. read more

I've worn prescription eyewear for decades, and Fine Eyewear has been my go-to since moving to Leander nearly 10 years ago. Dr. Minnick and her team provide top-notch eye care, precise fittings, and a fantastic selection of frames. Professional, attentive, and consistently excellent--this place sets the bar. read more

Love this eyewear shop! The staff is friendly, caring, knowledgeable and attentive. I just purchased my third pair of lenses and frames from here. The quality is amazingly good. I've had no problems with them and have been exceptionally pleased. Will definitely return for future eyeglasses. read more

I finally convinced my boyfriend to get a new eye exam after like 2 years and him dealing with a lens that pops out if you blow on it. My best friend recommended this place and Marcie helped my boyfriend pick out a really nice pair that we ordered in and looks great on him!! read more

I had a wonderful time in the thorough exam process and choosing a pair of glasses to order. Dr. Nguyen took her time to explain to me how I can help keep up with my eye health with habits and recommendations to try out and explained in detail why it was beneficial as well. The staff up front also were wonderful, especially Marcie and McCall, with helping me try and pick out the best and most comfortable pair of glasses while working with my budget. Planning to go back again in the future and would 100% recommend to my family and friends! read more

What a fantastic group in the office! They fixed my wife's broken nose piece on her glasses the same day we brought them in!! Great experience read more

Hands down the best place to go for your comprehensive eye exam, spectacular on-trend frames and personalized customer service!

I just bought glasses here. I can't recommend this place enough. Polite, knowledgeable optician. I worked with Devin. He helped pick out a frame for me and ordered me the best lenses - (I had 5 months of problems dealing with another optical place and they couldn't get my lenses right). They have the latest frames too! Highly recommend them read more

Davin helped me pick out my glasses a year ago. He was incredibly patient and helpful finding the pair that complemented my face shape. Between now and then they have seen their share of wear and tear. I went into the store looking for help after my puppy chewed up my glasses. Davin took the time to remove the chewed up temple tips and replaced and shaped new ones. He reshaped the frame of my glasses and cleaned the lenses. Thank you so much for saving the day!! read more

I cannot thank Fine Eyewear & Eye Care enough for all their help!! Marcie is the optician that helped me, and she went above and beyond. I was frantically searching for an exact duplicate of a pair of frames that I had broken in hopes I could avoid purchasing new lenses. They put aside the frames for me and even offered to try out my new lenses in the frame to ensure they fit before I moved forward with my purchase. Once we got my lenses fitted they took the extra time to heat mold the arms of my frames to my ears for me as well. I am so grateful and appreciative for the exceptional customer service I was provided as well as the attention to detail Marcie displayed in taking extra care to fit my frames, replace my lenses, and heat mold the arms. Thank you so much for your help! I would recommend this office to anyone looking for new glasses and exceptional customer service!! read more

I am very pleased with my experience. I haven't had an eye exam since when I was young. I have recently experienced some vision problems. I found this little gem and it was top notch service. The staff was friendly and very welcoming. The technology and thoroughness of the examinations were quite exceptional. I received a second opinion a month later from an ophthalmologist and it did not compare to my experience here. I certainly recommend this place to anyone who is seeking eye care and not to mention, they have quite the selection of beautiful and quality frames. read more

I've been a patient of Dr. Minnick for several years now and really like her approach. She if the best eye doctor I've had (and I've seen quite a few eye Doctors since I was about 5). Her prescription works so well for me. It is very accurate, I have never experienced any headaches or felt like I needed to adjust to my new glasses. I've always had problems with my eyes. My astigmatism has gotten worse over the years and, to make it even more complicated, I've developed a dry eye. I work in finance and stare at several screens every single day. My condition deteriorated during the pandemic and my eyes were constantly red, I was addicted to OTC eye drops, and every single allergy made it so much worse. Came to see Dr. Minnick in December 2021 and with her treatment I feel like my eyes are in the best shape they've ever been (by April 2022)! I don't have any redness, itchiness, my lashes grew back etc. Not having problems with dry eye is so important to me that I can't thank Dr. Minnick enough. I seriously recommend it to everyone who is experiencing dry eye. Game changer for me. Also love the frame selection they have at Fine Eyewear. I really like Chanel for the durability, but my latest discovery was Lindberg frame and I am now a forever fan. read more

I've been a patient at this location since they opened. Dr. Minnick and her associate are both wonderful. Very caring, knowledgeable, and attentive. The staff is amazing as well. They really strive to find the prefect pair of glasses/sunglasses that fit your face and personality. Great selection of designer frames! read more

Clinical competence, but administrative baboonery. This review is written as an eye care patient. I have no recent experience getting my glasses there. Had my eye exam with Dr. Minnick a week ago. After the visit I asked the staff for an itemized receipt, for FSA purposes. I was refused; instead, I was told, I would be able to view it in the online patient portal after a few days. It is a week later and I do not see it there. I called FE and inquired, whereupon I was told they have to "unlock" the receipt before I can view it. I asked the person on the other end (a woman who did not identify herself) where exactly in the portal it can be found after "unlocking," and she said she didn't know. I asked her to get somebody on the line who did know, whereupon I was put on hold for 15 minutes. This is not an entirely isolated incident. In my previous visit (1.5 years ago) I was told my prescription would be available in the portal, only to have to call them and request delivery by email. As good as Dr. Minnick is, I think I will find a new eye doctor. read more

When I broke my sunglasses clips today, I was devastated. Then my husband found this place only a few blocks from where we were. I walked in and showed them what happened, and Dani took care of me in short order on a Friday afternoon. She was wonderful! I highly recommend this place. read more

I fell off my scooter and twisted my glasses... Maria here is so patient - she fixed my glasses fast and didn't even charge me . Will definitely come back again! read more

i believe this is the best eye doctor in Austin. I have been going there nearly 10 years and have always gotten best in class services and eyewear here. I was just in for an exam today and to buy new glasses as mine were accidentally damaged. I actually bought exactly the same frames and lenses. in addition to excellent medical eyecare, they have a full line of popular frames and lenses. I chose to go with custom frames created by this doctor herself (and her team) called F IN Eyewear. I love them and them. I decided to try some inexpensive online eyewear suppliers and I found out why they are cheap! The lenses I get from Fine Eyewear are dramatically better so returned them after learning my lesson. Dr. Vanessa Minnick is the best doctor I have ever met and I will never go anywhere else. Of any kind, not just an eye doctor. Try them and "see" for yourself. Michael Leander, Texas read more

I went in for a regular eye exam and was very pleased with the service. Marcie and Dr. Minnick went above and beyond to help me with what I needed! I have officially found my home for eye care services. And not to mention... the BEST selection of eye wear in town. read more

I have been a patient of Dr. Minnick's since 2003. I am always treated with kindness and patience. I have a complicated eye health history and Dr. Minnick explains test results and answers my many questions. Her staff is amazing. Marcie has helped me choose my glass frames for the last 14 years. She makes it a fun experience. I love that they remember my name and my family. It feels like I am visiting family. I drive from Salado to Fine Eyewear because I know I will always receive personalized quality care. read more

Dr. Minnick is amazing! I've been to so many eye doctors. I've never seen anyone that was so knowledgeable and thorough! I have terrible vision and chronic dry eye. My prescription is better than ever now. The new dry eye treatment she suggested is working better than any solution I've tried in the past. I've tried them all! She will be my eye doctor for life! read more

Last year my husband needed contacts. They ordered them we paid & two weeks later he went to pick them up & they weren't ordered. The staff was unapologetic. He decided never again! I didn't have that experience so I returned with my son this year. Our insurance changed so I called to see if they accept it and was told YES. I made our appointments & provided a picture of my new insurance card. 2 weeks later my son & I arrive & are asked if we want the additional test for $39 (not covered by insurance). I decline & she says "The doctor will want to do it on you." I decline. She says "No worries, it's fine." I'm told to sign an iPad. She stands over me & points where to sign "This is to get email and text, sign here and here" The iPad is jumping around & she keeps fixing it. I'm escorted to do 3 eye tests. They explain NOTHING. Then my son has the tests done. My SON says they only did TWO on him? The Dr. tells my son "I want you to get the daily wear which is better for your eyes and I'd like you to get glasses as well" so I asked "What is the $ difference between that & monthly wear?" I don't wear soft so I would love context. She looks & tells me it's $625 per year for daily and $250 per year for the monthly, insurance covers $150. I say "I can't afford that" she says "You don't have to pay for a full year up front & there's a rebate" I say "Can we just do the monthly?" She says "Yeah, fine." She says my son has to come back to learn how to put on contacts in 2 weeks since there's a holiday coming and I get my contacts then but HIS won't be ordered until next visit. So a month before he gets contacts? Why not then? I'm sure we will be charged for a 2nd visit! I go up to the desk and it's over $400 owed TODAY! I'm in disbelief! I ask what is the charges for? They say "Your eye exam, your sons exam and then your contacts but his will be charged later" What?! I've never paid this much and I ask to see the prices. Im told to come around and look at a screen. No print out and the charges aren't clear. It shows $140 for my contact exam, $80 for my sons contact exam and glasses exam and they say my contacts are $290. My contacts are $200 always! WHY is my exam more than my sons? They tell me my insurance covered 10%. I see that nowhere. I'm just baffled. So the lady at the counter tells me "There was a clerical error the prior year & I wasn't charged correctly. So I got something for free." I say "Well I would have liked to know because I expected to pay the same amount!" Its $283 for the exams alone! I tell them I'm calling my husband and go outside. I call my son to follow me and the lady says "This WASN'T A CLERICAL ERROR! YOUR INSURANCE Changed!" I return minutes later to pay for the exams, but I'm shaking. So the lady then states again that it was NOT a clerical error & it was my insurance change that caused the issue. So I say "I would have liked to know ahead of time" and she retorts "Well Ma'am that's not OUR job to check what your insurance will cover!" I'm shocked at this response because surely she doesn't think IM aware of what THEY charge! There's no price points available, the website says nothing about prices. I said "I gave you my new insurance card 2 weeks ago and confirmed that you take it!" She runs my card for the $283 (I still can't figure out how $140 and $80 is $283?) Then says "All I'm saying is in my 30 years of doing this, it has always been the responsibility of the customer to check their coverage." So I say "I'm so upset right now! I can't believe YOU'RE going to tell me how this is MY fault! This is horrible customer service!" She looks at me in shock. "All I want is my prescriptions so I can never come back here again." I say, and She hands me my receipt to sign. I ask how I'm gonna get my prescriptions? and she retorts "On the portal tomorrow". "What's the portal?" I ask. She says its on the website and we will send it to your email. So I'm paying for what today? I burst into tears "I'm sorry, okay? Maybe this IS MY fault, I didn't know!" Im crying like a fool. Then she tells me to stop crying and softens up. Hands me a tissue. The doctor who was there has left to the back. I'm bawling, telling them I just didn't expect this. She apologizes "She says she doesn't want to be that way" She verifies my email I say "Me either" she tells me my insurance is bad now and when enrollment comes, they can help me choose VSP? She keeps telling me not to cry. She tells me "Just stop crying and go have a nice dinner." I cry the way home. I check my insurance and it covers an exam for a $40 copay if in network. Still have no contact RX's just glasses we didn't want. The receipt is very worrying, and I'm having it reviewed by insurance and my credit card. I could not have known about these charges. They are a medical office and should be checking insurance and providing information about what you must pay out of pocket before starting. Also thanks for responding I do wear conventional lenses. read more

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You are in good hands! Top notch team keeping my eyes looking good. State of the art tools to catch issues before they get out of control . It's very important to take care of your sight. Quality frames and lenses. Investing in your health gives the best returns. read more

I think Dr. Minnick is a fantastic doctor! And, most of the staff is very pleasant to work with. I was in yesterday and was there the required 15 minutes ahead of time; and then had to wait an additional 35 minutes to be seen. I appreciate the time spend with me and I am sure that other patients do as well but that long of a wait is truly ridiculous. Then when I was checking out, I had "words" with the office manager in regards to my insurance. She treated me as though I was stupid and did not know or understand my own insurance. I have seen her do the same thing with fellow staff team members in the office. It's a shame that one person can give the whole atmosphere a bad vibe and it's not surprising that the turn- over of staff has been high (from what I see). There seems to be someone new at that the front desk every time I am in. read more

I was out shopping at HEB just picking up a few things for work, when I noticed the optical center to my left, I just had to go in and check it out. Omg, I've never been so impressed with the collection of different designer brands in one setting in my life. Marcie immediately waited on me. She gave me impeccable recommendations on what I was looking for, I ended up purchasing 2 pairs of frames. What a great experience. The owner was so sharp and full of class, she treated me like royalty. I highly recommend coming here and purchasing your next pair of frames. Tell them I sent you. read more

Fine Eyewear & Eye Care - Love my new glasses. - Optometrists Near Me - Cedar Park, Texas

Be careful about some of the frames you buy here. They don't tell you that after the 1 year warranty and something breaks you can't get them repaired. Hundreds of dollars down the drain. Ask a lot of questions on what happens after the warranty is out. Never buy Oakley, they are the worst. Total waste of money for the brand read more

Marcie helped with with a new pair of glasses and I'm very impressed with the quality of the finished product. Everyone here is extremely nice, and they carry some of the most unique frames in the area. I will definitely return for all my future eyewear needs. read more

I unfortunately broke my only pair of prescription progressives and needed them repaired quickly so I could see to do my work. Since they were close to my house, I stopped in shortly after they opened. I was promptly and pleasantly greeted and within 10 minutes my glasses were repaired and I was on my way! Fast, friendly service has garnered them a new customer. Highly recommended! read more

My family and I have been going to Fine Eyewear and seeing Dr. Minnick for years. Even when I moved 3 & a half hours away for college, I continued to make the trip home for check ups. I won't go anywhere else. My favorite thing about Dr. Minnick is her patient education. You will never leave feeling like your appointment was rushed. She explains every test being done and why she does them. In my check up today, I learned all about floaters and retinal detachment, the many causes and how to fix such an issue. (not even an issue that I have, just one I was curious about) She gave me examples, so I can better understand. She even pulled up eye diagrams, visually explaining to me how and where floaters originate. I'm naturally a very curious person, so I love having a doctor who is happy to answer all my questions and really enjoys chatting with me. Her staff is great as well. Very kind and welcoming people, who actually take an interest in you and are very conversational. I always leave learning something new and knowing I'm getting the best care! read more

Likely the worst scheduling and support I've come across swith horrible customer service. To the owner: If you pay your support staff more than the minimum wage, they might be able to tell time and be less pretentious jerks about their obvious lack of knowledge in that "big hand, little hand" confusion. If you are already paying more, you're paying way too much. Detail: On the phone person, "OK, you're all set for Tuesday, 2:00pm. You'll get a link for our very extensive multi-page application, it would help if you have it completed when you arrive." I show up Tuesday at 2pm. "No sir, it's next Tuesday." Me, "can you fit me in today?" (Chuckles), "no sir." Neither of the front office folk looked at the schedule, Check anything, didn't offer to do anything, or give me a card with my appt time. "OK my mistake," I thought. I'll show next week for the 2pm appt. The Following week: I show for my appt at 2pm. Support person, "I see your appointment was at 1pm". I said, "you're kidding, right? I was here last week at 2, and you said nothing." "Yeah. We sent you a text, you should have known." "Can you get me in now?" (Chuckles), "no." OK, you pretentious minimum wager. I'll just write a review. read more

I recently had an eye exam and needed some new glasses. I went to see a new doctor and while I LOVED him, the service in the optical department was...meh. So I decided to take my script and head elsewhere. I tried two of the well-known glasses spots...you know, the ones that offer two for one, or half off, and do your lenses in house. To say I was unimpressed is an understatement. At one place I was "greeted" (use the term loosely) by an associate on a personal call. I asked if they carried Versace frames. She said no then waved to the store, "You can look around." She then went back to her personal call. Nope. I walked out. I received a similar type of service at another place. I was zero for three that day and very frustrated. I resorted to good ole' Yelp, and was lucky to find this place. It was not close, it was not convenient, but after speaking to Davin for five minutes on the phone, I was sold. Poor thing...I am sure I sounded flustered and bit angry at the three icky experiences I had that morning. I NEED glasses to see...it is am important purchase and it need to to be as important to the people I am buying them from. Again, Davin was great on the phone and talked me off of my ledge. :-) I headed over there and he and Samantha were even more wonderful in person. They were very patient with me and allowed me to try on a LOT of frames. I also greatly appreciated their honesty. They were not trying to talk me into the most expensive frames at all...they were helping me find what truly looked the best on my face. They helped me pick out my frames and took extra care to make sure everything was a perfect fit as far as my prescription and my progressives. Yes, you might spend a bit more here than at "lenses are us," but I will do it time and time again for the incredible personal service that went along with it. This will by my new go-to place for all my glasses going forward. read more

This establishment is quite simply the best optician I have ever worked with. Marcie provided outstanding customer service in helping me select the most phenomenal frames I have ever owned. Their eyeglass processing lab is without equal in its ability to craft the lenses and install them into the frame. The finished product completely blew away my expectations. My experience here has been better than I ever thought possible and I wholeheartedly recommend this as the premier boutique optician in the greater Austin area. read more

I've bought glasses all over Austin and have a collection of some of the most pricey frames available. I just found Fine Eyewear this year and am thrilled with the amazing vision I have with my 2 new pair of glasses. I worked with Davin on the correct fit and adjustments. He was wonderful. Very patient and very thorough in making sure I had the correct fit to suit my personal vision needs. I'm on a computer a lot and he took that into consideration. I highly recommend Davin to anyone who wears glasses and is concerned about personalizing and even improving their vision. This will not be an inexpensive experience but my vision is invaluable to me. read more

I just received the most thorough eye exam to date and it was worth every penny. Dr. Minnick and her staff makes you feel so relaxed and at ease with their knowledgeable and friendly personality. My appointment today was actually entertaining with a bit of humor -- definitely not your typical boring office visit. They have a wide variety of high-end designer frames such as: Chanel, Gucci, Tiffany and Co., Versace, and Bulgari; even the lenses they offer to accompany your new (or old) frames are superior in quality. I had purchased my frames elsewhere and they had no problem with lens installation. You can choose from hi-index, progressive, or Crizal anti-glare coating to name a few. After you've finished selecting your frame and choice of lens, Andrew, the Optician, customizes your lenses by utilizing Visioffice; a computer-assisted device that ensures a perfect fit and field of view that is unique to you. I don't mind in the least bit having to drive an hour just to come here. You get personalized attention and never feel that you're being rushed. I can't recommend Fine Eyewear highly enough! + If you do not have any insurance, a discount is given for paying out of pocket for frames. + Wide assortment of contact lenses and high-end designer sunglasses + Eyeglass repair, adjustment, and accessories + Latisse prescription can be obtained here + LASIK co-management and referral read more

I just picked up my new glasses. I love them. They fit perfect and look great. I was looking for a professional and service oriented place that made me feel good throughout the entire precess of finding, fitting and servicing my glasses. The staff here was awesome all the way through. I can't wait to recommend them to y'all and my friends. read more

I've purchased two pair of glasses here, and I know I'll keep coming back. The frame selection is limited, but they do carry lots of top designer brands. What they really excel at is customer service. This summer, I picked out a frame and gave them my prescription from another eye doc. The frames I selected were currently out-of-stock at their distributor, so I was told I had to wait 3 weeks for them to arrive. I wasn't happy about it, but I waited. Their saleswoman bent over backwards trying to get me the frames sooner, even offering to get them in brown instead of black, then switching the lenses out when the black frames arrived. Many follow-up phone calls ensued to make sure I was happy. Once I had them on my face, they had to be adjusted a few times to conform to my apparently twisted visage. Every time I went in for an adjustment (3x), the staff were very helpful and friendly about it. Eventually, the only person who could get them to fit right was a man named Johnny. They call him the "Frame Whisperer". If you live or work in the Cedar Park area, and you need help seeing, check them out. read more