Outstanding! This word simply is owned by Finish Line :). The whole team was awesome, courteous and simply made me so happy that I was more excited leaving this auto collision establishment more than the dealership when I first got my car. What a lucky business to have such amazing people. I love you all and will refer anyone in need of this service. read more

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Best by far!!! My car got hit while parked and they fixed my car in a flash and it looks brand new! They made the process quick and painless which I appreciate!!!! read more

Let me begin by saying that Cesare & his entire team are amazing. The entire process was handled with the utmost care, consideration, & courtesy. Every employee of Finish Line Collision is a pleasure to deal with & extremely knowledgeable about the entire process including arranging for a rental car through my insurance company. I am thrilled with the work that was done on my car & I can honestly say you would never know someone backed into it & the amount of damage they caused. I will absolutely recommend Finish Line Collision to anyone who needs their car repaired expertly. Thank you so much Cesare & team:-) read more

I have had my car, my wife's car and my son's car all repaired at Finishline Collision. The service and quality are top notch. I come from Patchogue and go to Valley Stream in order to have Finishline work on my cars. There are lots of body shops in between but none that could measure up to the quality of Finishline. I don't know why there are negative reviews. Finishline is everything that you could hope for in a body shop! read more

Was recommended by my brother-in-law to bring my grand Cherokee here. Some one crashed into my car leaving me with $11K in damages. Finish Line did an outstanding job repairing it, you can't tell there was even prior damage. I spoke with Ceasar and he was a great guy. Would never use anyone else and would recommend to anyone. read more

I'm not here to bash, in fact my old initial review from finish line's job last year was 5 stars. i also thanked them personally with monetary gift and card. I see how that was "appreciated." However, I cannot remain silent in the face of abuse and unethical business practices this time around. So let this be a warning so no one else gets taken advantage of, abused or has their vehicle "held hostage" as Cesare did today. In fact, the reason for Cesare's apparent change of character was due to my decision to take the car elsewhere, which i assure you and did so to Cesar as well, that it had nothing to do with their service or performance. -Now, the accident occurred Saturday evening upon which i called Finish Line. Their answering service got me in touch with Cesar who was very patient and nice and spent about 23 minutes on the phone with me for a handful of calls. The accident was not in his towing jurisdiction and since it was drive-able I decided to take it to his shop where he had me leave it in the lot and drop the key. He told me to leave it there and they do not open until Monday. Fine! I thanked him profusely because I did appreciate his help and though he IS in the towing and collision business** i did understand it was Saturday night and with his family. Later that night for issues due to insurance, monetary reasons and the car itself, I was recommended to a different collision shop that I felt could better handle the situation- it had nothing to do with repair work mind you. And never did I have a doubt that Finish Line would do an excellent job. So Sunday morning I called Cesar and apologized and said I'd like to take the car elsewhere; that's when his tone changed and he did tell me i would have to pay storage charges and we would speak tomorrow. I call Monday morning while at a new job as well and tell him the other shop will come pick up the car but I cannot leave work. Again i assured him it had nothing to do with Finish Line or the service; He insists that in lieu of a faxed notarized signature, copy of license and registration, I only come down in person. Upon telling him I cant and am at work he suggests Tuesday (which would run up this obnoxious bill even further, of which he still would not give an estimate). So in response to my question, "so if i was god forbid debilitated, i could not pick up my car??" Cesar replies, "I have to take this other call" and hangs up. No surprise though as we both know he still has the car. So I leave at lunchtime and arrive to the most reprehensible and jaw-dropping "business encounter" I've ever faced. First he only accepts cash and no cards; thus I asked what I owe. $1100 (incl tax!!) owed since 11pm Saturday night. While he does show me a $200/day storage charge posted in the office = $600;he then adds an $85 yard charge (no idea, dont ask me). So I ask again, how is it $1100? To which he replies "$100 per hour for the 3 hours I spent on the phone with you Saturday." REMINDER: 23 minutes as logged and listed on my cell phone!!! He then has the nerve to ask me how much I charge an hour? he continues to complain that he was with his family!! Well, it occurred to me later that if one's cell is tied to the answering service of a 24hr tow/collision shop, maybe he's in the wrong business** if he doesnt want to be bothered. My pay is NONE of HIS BUSINESS; but apparently it is....when i said it wasn't 3 hours, he quickly yelled "ITS NON-NEGOTIABLE!!!"" - i guess he could have charged me anything he wanted - after all the car is still held "hostage". Yes, I called the cops bc at that point i felt violated and just wanted my car out of there; cops could not help.....I left having no cash and let Cesar know the second collision shop would pick it up. STILL he would not share an estimate or invoice. Now I will add that when he saw my concern his response was "you're not paying for it anyway; insurance is...let the other shop pay it." He did say I have until 4pm (mind you i know for a fact they close at 5 and usually there till 6). you see folks, he went from a nice guy to playing hardball all because I wanted the car back, having already said I would pay for storage....thats where he decided to take matters and dollars into his own hands. Then, I get a call at work at 3:15pm from his admin/secretary "Cesar wants you to know that after 4 it will be another $200!!!" FOLKS: YOU BE THE JUDGE AND JURY!!!! Now I dont doubt the other reviews or the good body work, but in this instance i will not stand for unethical and unconventional business practices.. Now chances are people arent that tough when possessions are no longer held hostage, but as an honest guy and loyal consumer (YES, i would have still used finish line down the road if necessary before Cesar "played games") I will not stand while any shop or insurance company gets billed for services that did not occur. I dont play games, was honest and loyal from the very beginning.....OH HOW $$ CHANGES EVERYTHING! read more

Update of my car that Finish Line Collision tried to fix: After charging my insurance over $7,000 to fix my car, a year later, my bumper and my fender is falling off. I took my car to another auto shop and the guy even told me to go back to Finish Line to tell them to fix it because they did a horrible job and he felt bad charging me because I already paid a lot of money getting it done from Finish Line. WHY IS MY LIFE BEING RUINED BY FINISH LINE COLLISION A YEAR LATER AFTER PAYING THEM SO MUCH MONEY?! This business is a JOKE!!!!! read more

These guys have a lot to learn about basic customer service, basic communication, making accurate representations, etc. And to add insult to injury, they act like they are doing you a favor by taking your phone call days after they are supposed to speak with you. There are too many quality body shops in the area to deal with such problems. Go elsewhere. read more

I could not be happier with the service from this wonderful team! I brought my CR-V to them due to an accident and they fixed her up just lovely. Looks brand new! The are super accommodating and friendly. Very timely and kept in contact with me through out the entire process. The helped out with the rental process as well. To be honest everything went very smooth and seamless. I am very satisfied with the outcome. Thank you for you help! I will be recommending you to anyone I know, that might need your assistance. read more

I don't even know how to begin to recommend this place. A woman hit me on a Tuesday afternoon, and I am an extremely devoted car person. Through a recommendation of a friend, I brought my vehicle to this place on a Wednesday late in the day. As luck would have it, I happened to have a car show that coming Saturday. I met with Caesar and told him my situation. While he stated to me that he was uncertain if they could complete the vehicle, and that he would not sacrifice efficiency for quality, he said he would do his best. But lo and behold, that Friday, the vehicle was ready. And the quality of the workmanship was superb. You would never even know that the car had been in an accident. If someone, anyone out there, is serious about the matching the paint and in the quality of workmanship, I honestly do not know why you would ever take your vehicle anywhere else than this establishment. My hat is off to these gentlemen. Thank you. read more

Finish Line Collision Inc - Auto Repair Near Me - Valley Stream, New York

My daughter and I have been dealing with Finish Line for years. They are the best!!!!! Dimitri & Ceaser(excuse the spelling) are the best!!! They go above and beyond making sure we are happy customers, ALWAYS!!! I refer everyone to them....They do awesome work!!!!! Friends For Life :-) *****FIVE STARS***** Linda & Tiffany read more

From the moment I picked up the telephone I was impressed with the professionalism of Alexis. I drove up the following week to receive auto body service on my Ford Escape and again was pleased to find an organized office, with friendly staff looking to help me, not sell me. This business and its operators are class act. My first auto body experience was surprisingly painless! read more

This will be the 3rd time Finish Line Collision is working on my car. This is the only body shop that I trust. The staff is always friendly and they take their time explaining each and every detail of the repair. I always receive my car looking clean and detailed within the projected time frame. Overall my experience with Finish Line has always been great. read more

I have used Finish Line many times and they did everything they said and upon completion I was totally satisfied with all of their work. They were courteous and responsive to all of my requests and I would certainly use them in the future. read more

Great place.....great customer service, great attention to detail, great finished product. I was directed to come to this place after getting into a fender bender. I was apprehensive since autobody places are typically dishonest, but I went. The shop is huge. The shop is immaculate as well. Cesare was nothing short of a gentleman and maintained communication on the progress of my car every couple of days. Great place and will recommend them to anyone in need of autobody work. read more

I had an accident in my Bentley GT. Cesar of Finish line told me that he happened to have a Bentley GT bumper at his shop and he quoted me an amazing price. He did not have to be so honest. In fact, he could've charged me more. I appreciate that honesty and the work was truly excellent. It is a bright yellow BENTLEY and the color is nearly impossible to get right. He was able to fix a plastic bumper; paint the car; and have protective film put on the car in no time at all and for thousands less than any other shop. He gave me a great price; the work was perfect; but most of all, it was his honesty that will make me go back to them ... I highly recommend them! Bryan Salamone read more

Fantastic! I cannot thank Demetrio enough for all of his help and the incredible job that was done on my car. Demetrio took care of the whole matter, dealing with the insurance company and even the car rental. When I picked up my car, it look like I just took it out of the showroom. Thank you again for the incredible service and your professionalism. read more

Ceasre has put together an awesome team and there work is just pure awesome one of the best body shops I've come across highly recommended them! read more

Dimitro and ceaser were great, great job. Highly recommended. Took care of everything insurance, adjuster and cleaned the car really nice.

this place is a scam!!! i have a 2012 lancer evolution in graphite grey color. i got rear ended and i have them do the job for my car, after 2 months my bumper is starting to (chip and peal) and i noticed that they've install a used white bumper on my car, the owner named cesare said to me that it's just a primer but the white color underneath has a clear glossy paint... and the clips are messed up. my bumper pops out on the passenger side. facts about ths body shop. 1. owner is very obnoxious 2.they would cheat u in any way they can 3.bad customer service 4.they put used parts 5.paint would chip in couple of months guaranteed 6.they would jacked up your insurance company 7.parts that they fixed is not aligned 8.they would use a used bumper and just spray them over with the same color as your car.. proceed at your own risk!! read more

Absolute trash. Finished my car a MONTH after it was supposed to be done. Then my car has a panel that pushes in with lock pins. (Small panel) as i was on the parkway, it flew off! New panel? $279 then $100 to paint. Which they would not take fault for even though they painted it! Forget this place and look elsewhere like north star or something. read more

I was very unhappy with the work this place did. My car had extensive flood damage & should have been totalled. Instead they worked out a sweetheart deal with their pal, the insurance rep & took $11,000 to wipe it clean. When I got it back the car still smelt like a sewer & the lights were not working properly on the dash. They explained that the flashing lights doesn't mean anything. They also offered (the nice guys they appeared to be) to take out a little dent on my door. Well let me tell you the dent looked 10 times worse. I will never ever use them again. read more

I must admit my experience with Finish Line did not quite make it to the finish line. I gave them two stars because the work that was done was acceptable, but the poor customer service was a disaster and I would never use them again. The nightmare started when I was promised something by one of the owners and when I came to pick up the car it wasn't done. Then the one who made the promise denied he ever promised... His denial cost me extra days for a rental car that I had to pay out of pocket...The moral of this story is "GET IT IN WRITING"...and don't pay until you physically inspect your car..I would not refer this company to any friends, family or strangers, especially since there are so many other collisions places in the area.. read more

So, the only reason why I was prompted to write this review is because of the excellent customer service I have just received. The 'weather strip', as it is called, was beginning to disattach from the windshield. I went to an auto glass place that I was referred to and they told me it would be $65 plus tax and I'd have to leave my car. Because the person offering the estimate said it looks like my windshield was replaced, I went back to Finish Line Collision to see if they had a recommendation for me. Finish Line Collision repaired my car twice: once when I was rear ended while my car was parked in a parking lot. And the second time someone rode into my car, causing damage to the right frame of my car. In both instances we went through insurance, so I didn't pay. However, my car looked as good as new! Today, to my surprise Cesare of Finish Line Collision, told me to take my car to the same auto glass place. However, I would not have to pay. They (F.L.C.) will take care of it! Amazing! I was not expecting that! I didn't come in with a complaint. I simply pointed out where the strip was loose and mentioned that within the last few years they had done work for me AND they opted to cover the cost. If that's not amazing customer service, I don't know what is! To add, when I had originally come in for repairs after accidents, they were always professional, patient, and accommodating. They took care of me, my experiences have always been stellar. Btw, the strip was repaired in less than 15 min and looks as good as new! Thanks Cesare, for intervening!! I decided to give 5 stars [as opposed to my original 4]because although my bumper seems to chip easier since the repairs...I was told that will be the case [no matter who does the repair] the moment the paint job isn't from the factory. I would return and I would refer business to them. read more

I was run off the road in my tiny volkswagen jetta by a kid in a big SUV. The right side of my vehicle was devastated. Finish Line worked with me and my insurance company AND the rental car company to make sure I didn't have to worry about a thing after such a traumatic experience. Caesare and Dimitrios were super kind, helpful, informative and by keeping me in the loop as to the status of my repairs. They called me periodically to give me updates, and even had my baby fixed earlier than expected. They worked flawlessly with Enterprise and Allstate so that all I had to do was get to Finish Line and pick up my car - the rest was done for me. These guys even went above and beyond by completely clearing out and detailing the interior of my car (which was a disaster area, let me tell you). That was the nicest surprise I could have asked for. This has been such a trying a difficult experience for me, but Finish Line helped me make the best of a bad situation and put a huge smile on my face. I highly recommend them and won't be going anywhere else for any future repairs. read more

My Brand new 2013 was involved in a 4 car collision. I was so upset and not sure where I wanted to take my car. After visiting a car show in Long Island and speaking to some of the guys that were show casing their cars, I was sure that Finish Line Collision was my choice. I stopped by the shop and meet the owner he took the time out to explain the process to me, and Alexis was great with following up with me on the phone with updates on my car. The customer service was great, but the moment I saw my car come out through the Finish Line garage doors I really knew that it was ALL GREAT. My Car came out shining like a Brand New Car on the show floor. Thanks Finish Line Collision. read more

Nobody likes auto repairs, especially after an accident. Finish Line Collision took the hassle out of EVERYTHING throughout the ENTIRE process. On the front end, they facilitate contacting the insurance company, schedule YOUR rental car for pick-up and have all the paperwork ready when you arrive. After receiving the necessary approvals from the insurance company, they quickly begin the repair process and keep you informed every step of the way. Upon completion, they make the rental return a breeze and when you see your car pull up, it's like it just came out of the showroom! I couldn't be happier and can't imagine anyone can do a better job than Finish Line...WELL DONE Guys! read more