Let me start off with saying that if I could give 500 stars I would! Jason with Bill's Towing…read moreprovided the most incredible service to us as we were going to have to leave our diesel pusher in Oregon for repairs during our "trip from hell." I called for assistance on a gear oil leak I was having and Jason showed up and was able to fix our issue as he was very familiar with our issue. He was professional, timely and provided great value in the service he provided. We made it home the final 400 miles of our trip with absolutely no issues. Thank you so much Jason!

Makes his money from people in a bind. Overpriced, arrogant, and substandard quality of services…read more Found used parts used in a repair after going to another shop.

These guys are honest and have saved me two different times when other places were saying…read moresuperfluous things were wrong with my car. Thank you for all u do!

Milo has been doing routine maintenance on several of my vehicles for more than 10 years. I have…read morealways been pleased with his work. We breed goats at our farm in Wimer and were on our way to a show in CA when a brake locked on the trailer and wore a tire down to the rim. We stopped at the Standard station across from Milo's shop at 7:30 AM with a trailer full of goats. Milo arrived at his show before 9 and got right on it. He replaced the tire, the seized wheel bearing, repaired the damage brake shoes and checked the electric brake function. We were back on the road before 11. That kind of service is hard to find. We have had problems with rodent damage. They had set up house inside the evaporator coils in our new Toyota Tundra. We used Milo rather than the dealer. It was a major repair, very expensive, but necessary. I trust his work and am satisfied with the result. He has done timing belt replacement, several AC service and repairs, oil changes and numerous won't start / won't hold a charge / windshield wipers won't wipe / heater hose blown and several general tune-ups. The combination of AAA and Milo has taken care of our general auto repair needs ever since we moved here from CA. If you're looking for smartly dressed technicians with framed certificates on the wall, two-tier Snap-On tool rollaways, spotless facilities with coffee and snack bar, loaner vehicles, computer gurus and front-end sales "associates", go to Toyota/Chevrolet/Ford/Honda etc. These people are down-home grimy-handed mechanics. No more, no less. Incidentally, I am NOT the D Norton in a previous review.

I recently had my catalytic converter replaced at this automotive shop, and the experience was…read moreexcellent from start to finish. The technicians were knowledgeable and clearly explained the repair process, pricing, and timeline before beginning the work. They completed the catalytic converter replacement quickly, and my vehicle is now running smoothly with no warning lights or strange noises. I appreciate their professionalism, fair pricing, and quality workmanship, and I would definitely recommend them to anyone needing exhaust system repairs.

From the owner: JRB Tire is the premier Auto and Tire Repair shop servicing Gold Hill and the surrounding…read morecommunities. Please call or text with any questions or to schedule.

We called in a panic, needing a 3 hour tow last minute. John was professional and got us moved the…read morenext day! Unbelievable service and a sweet man! Definitely recommend!

Hire John! He is honest, very hard working and quick. We had him haul a tractor with a heavy…read moreimplement attached and the bucket full of accessories almost 300 miles. He did it over night and safely. He charged fairly by the mile and calculated exactly. Plus he is a friendly nice guy.

I drove up to Oregon from Southern California and noticed my brakes were vibrating, especially…read morethrough the mountains. My brother called and asked Mike if we could have him check the brakes. Even though he was booked solid, he said bring it in. Ended up all 4 of my rotors were warped and he replaced them same day. He went above and beyond what I expected. Honest and fair price for the work. Highly recommend, thanks Mike!

Avoid Grants Pass Towing and Auto Repair…read more Had to set up a tow for the following day, as they were busy due to a storm. We asked them to call 15 min prior to the tow to confirm they were coming so we could be at the vehicle for the driver, they said they would. It got close to tow time, no word from GP Towing- so we called them. The lady who answered had no idea what the drivers were doing. She "thought" they were coming to do our tow but had no idea, and said she'd call us back. She never did. Our roadside assistance called to confirm we received service, when we said no, they called GP Towing, who lied and said they called us but we didn't answer. Roadside assistance remarked that the lady was short and rude with him. We still needed a tow so he called back up to set another one up, the lady then said she left us a message and she wouldn't set up a tow. She didn't call back, and she most definitely didn't leave a message! I'm glad some people have had good experiences with this place, and maybe the drivers are great. I wouldn't know since they never showed up. But, the dispatch/phone lady is a liar, and rude. There are lots of other towing operations in town- use them first!

This review gives me no pleasure to write given that in the past I have written an excellent one…read more I have spent many thousands of dollars at Aaron's Autowerks repair shop over the years, and my last few visits were financially damaging. Things changed after Doah left the company as manager. He used to make sure that everything was completed well and properly as promised. My Range Rover is hard to adjust. Some are. That is not my fault. I have repeatedly had to bring it back because of quirks not corrected or, more commonly, because certain final adjustments were forgotten by the mechanics time and time again (resetting things such as the idle speed). Usually they took care of such things immediately but I had to get rides for some things or take extra time to deliver the car and wait. That was frustrating. It happened repeatedly. A year ago I spent great deal of money to fix a fair number of problems, most of which were handled well (faulty electric windows, etc). However, I had to bring my car in several times to fix a power assist vacuum brake problem that made the 3 ton SUV dangerous to drive. Multiple times I had to have Aaron's fix an air suspension valve problem ( see below), and, strangely an expensive Xenon headlight bulb that supposedly went out while in their care with the new one seemingly less bright than the old. Within a number of months it too went out. It is still out. Only rarely were there apologies, usually from the ex-manager or the mechanic both of whom are very nice. I was made to feel like a 'problem' customer at times despite always being polite correct in finding their errors. I did not appreciate that either. Where the suspension issue was concerned, Aaron, the owner, knowing how much I had spent on other repairs kindly found me a used air suspension valve at the car facility next door, taken off an old Range Rover that had sat outside unused for years, and he put it in without asking me first or making clear to me any warrantee issues. His motivation for that, however, was good: he was trying to save me $400. However, it immediately went wrong and after at least five failed electronic resettings and a refitting, he would not stand by the product or work and told me that a new one was the only way to fix it and that it would exceed $1,200 (installed) after I had already spent $800-$900! He then steadfastly refused to look up or find out from others if my car was still safe to drive given that I had a permanent dashboard computer warning regarding the suspension fault. It affects handling, gas mileage and towing. It has yet to be fixed. Several attempts were also made to find a persistent drain on my battery. Eventually, a fuse was removed to a faulty headlight wiper motor. That did not fix the drain. So, between the multiple visits for failed brake assist vacuum line work, air suspension repair, and the battery drainage problem, not to mention the years-long lasting Xenon headlight bulb being replaced which subsequently went out again within a few months, I have been unable to drive my car at night, unable to tow my trailer, have had to drive slowly by day not knowing if my suspension is safe, and I was dismissed rudely from the store without any support at all for the clearly faulty air suspension valve that had been put in in good faith but without my prior permission and which had never worked! I have been a customer of Aaron's Autowerks for years, spending thousands of dollars there. We had never before had a disagreement nor has there ever been a rude word spoken in either direction. I was and remain extremely disappointed in the way that I have been treated. And I have held off this review because I genuinely like them as people. I have since been directed to other high end mechanics, although I have not yet been able to double pay on these still persistent malfunction issues that have already been paid for. Needless to say I am very disappointed in the quality of work and their attitude although I do like everyone who works there, including the owner. Jeremy Goodwin, MS, MD

My GL 450 Mercedes was giving me trouble on a trip up the coast from California. I have some family…read morein Oregon, and I was referred to this sleek shop. They replaced my breaks, and a broken light but they also made a point to tell me my suspension was on its last legs. I was worried about the time commitment, but they had it ready in a days time. Thanks for keeping this machine in tip top shape!

Man alive the gas is EXPENSIVE!!! Oh but that's owed to the president not the gas station. It was…read moreconvenient and there was a restroom which I desperately needed lol. Couldn't wait until Grants Pass for a potty break. It was clean enough. Small "market" section with enough snacks etc for a traveler. My guy got himself a bag of fried chicken which he said was really good. We were in and out in about 10 minutes, which was just what we needed! Thanks!

I travel a lot; this is a great place to stop and get gas. There is not a lot to add other then…read morethey have clean restrooms, and the sell gas!

It is truly unfortunate that after 3 cars, and 19 years of great service while Star was under…read moreprevious ownership I am now writing this 1 Star review. I had triple A tow my car to Star on 10/27/25. I gave them a call in advance and let them know I would be sending it there and stated what had happened. For full context, I was exiting the free way in central point there was a small box in the middle of the road and I had not choice but to slow down and go over it. My car being an Alfa Romeo Giulia sits low and something was pulled out of the bottom of my car and it immediately lost all power steering. I was able to pull to the side at the very end of the ramp. No body damage at all, car was still drivable but no power steering. The tow truck drivers were able to drive it into the flatbed themselves. Zach from Star automotive s initial quote 10/27/25 totaled $10,054.53. See pic and note Quote 1. (This quote will dramatically change once insurance adjuster is involved) 4 quotes later, 2 subcontracted dealerships, a broken fuel module that made my car completely underivable, and no answers from Zach or Austin about what happened. The insurance claims adjuster, the service manager in Portland and the technicians all agree in writing that my car was not drivable when it was brought in and that someone clearly damaged the fuel module brought the car in with zero fuel, and then tried to cover it up ...the technician stated "it was hanging off when I saw it". Zach blamed this entire incident on a recall. Once again in writing the alfa Romeo dealership states this was not possible. I did not accuse Zach or Star right away when I was presented with all the evidence and facts...I called Zach and sent him the email from the service manager who he spoke with and checked my car in with. I simply wanted an answer, and a solution to this issue. It's Friday 4:47pm 2/27/26 my car is 246 miles away one way. The additional cost is $1113.31. I just wanted my car back. When I went down to Star after my phone call with Zach to simply discuss this in person...they said Paul is on vacation and that there was nothing they could do for me. I said I wanted to believe Zach wouldn't take advantage of me knowing how hard things were already finically ....Austin and Zach made many excuses that were not only unreasonable and impractical explanations for this incident but Austin then proceeded to yell at me and threatened to call the police on me. To the owner Paul...I know you are not aware of any of this, and from one business owner to another I am truly sorry this is what your employees are doing behind your back representing your business. I could have chosen a statefarm preferred shop, but due to my past experiences with Star, Dave specifically when he was there I chose your shop. Paul please contact me regarding this matter. I do have more documents and a video of my encounter with Zach and Austin this evening if you'd like to see to give you a full perspective. I will not upload all the documents, videos I have at the moment I will leave a thorough review in full after this claim has been closed out. I look forward to our conversation Paul and I have high hopes that you will make this disappointing situation right. Thank you Hi Paul I appreciate your quick response even with you being out of town. My car is ready to be picked up in Portland and both the shop and insurance claims department need to be notified as to what the plan is. I can not wait until March 20th. The car has been gone since October and I have to have this closed out and picked up no later than Tuesday 3/3/26. I can email you all documents, videos, emails and correspondence I have from the shop. I'm sure Zach has Alfas phone number as well. Just ask for Katherine she is the Service manager. Again, appreciate your fast response and attention to this situation.

Super unfortunate. Worst customer relations I've ever witnessed. Completely refused to even…read morediscuss; let alone rectify a problem they caused.