My review is almost two years late but I just found their business card and realized I need to do a…read morereview. So I was on a road trip from Phoenix, AZ to Seattle. Things were going smooth until we turned onto a freeway entrance and the axel of our car snapped and we were unable to move. First of all, the people of canyonville are amazing. Long story short, towing company recommended Bill's since they were the only ones near and open (it was around 6pm) We get to Bill's and they're so friendly. Quoted us an extremely affordable price and told us it'd be done by noon the next morning. Perfect! Doesn't stop there; since we are from out of town and have our cat with us, they personally drive us in one of their trucks to a near motel that accepts pets. We get in for the night, next morning we walk back to Bill's and the car is ready to go and it's 10am! All I can say is if I wanted my car to break down, this was the most ideal and smoothest situation ever and that is a huge thanks to Bill and his staff and also the people of canyonville. THANK YOU!!!!!!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

Excellent service, communication transparent. The quality of work seems second to none. Prices seem…read morefair. Very clean shop. I'm impressed and surely will be back!

Just reviewed the invoice a lady I know gave me for her Honda Civic, which had blown a head gasket…read more This was about 2 years ago that the work was done. These people can be charged criminally for what they did and i intend to pursue at minimum Civil Action against these scammers who took advantage of a poor woman. It wasn't just overcharging for parts or unecessary and not-done work. It was obscene! Example: head bolts: over 300 dollars more than what a dealer would charge for the same item! AARP Fasteners for drag racing would be hundreds less. And that is just the tip of the iceberg. That is beyond price gouging, that is criminal fraud. And the fleeced her for over 2,000 dollars like that.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Amazing, they got me in on Christmas eve short notice - while they were already busy - diagnosed…read moreand repaired my faulty sparkplug wiring within 3 hours, and got me off on my holiday travels at a fair price. Big thumbs up!

I received above average service from this business. I am only in town for another week when my…read morelight went off on my dashboard to alert me to some sort of error code in the engine. These folks were able to fix my car so I can go home in a few days as I was scheduled to do. Therefore, I am in there gratitude for doing me a solid by taking me likely out of order so I could get home. The cost of the service was considerably more than I was expecting. This is why I'm not going to post a full review. I'm going to find the Reddit thread and figure out whether the charge was outrageous or within the realm of reasonable given the location and part costs.

these people are the best. Super nice caring. And also one of the only businesses who will let you…read moreuse their bathroom during boatnik. The best ever.

This past August I took my 2015 Ford Mustang in to have the air conditioning repaired. This has…read morebeen a long standing problem with this car, but that is another issue. The big issue with this is that I told KC Kitts the service manager that I had an extended warranty thru Ford Protect. He told me he had checked and that it was not covered . I contacted Ford Protect and was told it was covered and that KC Kitts had to call a certain phone number to verify and get the extended warranty to cover the cost. I told KC this and he kept telling me that my car was not covered. I did end up getting some money from Ford Protect, but not a full amount because Mock had overcharged for the repair. I don't want to go back to deal with them again. Now I have a recall notice for the backup camera, which they supposedly fixed 2 1/2 years ago.

My starter went out at my house and this kind gentleman made a house call and got me back on the…read moreroad in the same day! A reliable local mechanic who gave me an honest overview of my car and what I should be thinking about fixing next.