This company is a scam tried to charge me $500 to tow my vehicle when I have AAA, I hope you never…read morehave to use this company in the future worst experience ever!!!!!!

I was stuck in mlibu because i got into a car accident, i called these guys because they were the…read morefirst tow company that i found online. they were really fast and nice. they even recommended a body shop that would fix my bumper. great company. highly recommended.

Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had double parked behind my houses parking spot so that I could unpack my car after getting back…read morefrom a trip where I ended up having to put my dog to sleep. I was very upset already and when I told the tow driver he said "Everyone Dies". What a heartless, thoughtless person. Who says something like this in response to another saying that they just had to put their dog to sleep and had only double parked because I was unpacking and there was not parking anywhere closer than a 1/2 mile. I wouldn't call this company if I needed a tow if they were the last company in the city. What a piece of work he was to say that and the only thing that would be worse would be to be such a miserable person myself. How unhappy and miserable he must be that he could even say that in the first place. Hopefully he never has something that he loves and has it die.

Mike was GREAT! He's been doing this for 40 years. I found out he can tow my RV Motorhome, should I…read moreever need it, and will go almost anywhere in Southern California. I thoroughly enjoyed the ride with him and put his number in my phone for all future tow jobs!

Was wonderful and fast and had fair prices came and changed our spare for us!! Call him first.read more

Whoever answered their phone this morning is probably one of the rudest, impatient persons I have…read moreever spoke with. Please work on your customer service skills.

From the owner: Fixing flats Emergency Lockouts…read moreFuel Delivery Jump Starts

Overall worst customer service i had in my life. Never…read morethought would leave 1 star for any business. However this is the 1star service. Only concerned about ripping people off & zero considerate about other people's time. My car was towed by CHO or else would never have to deal with them. Wasted 2 hrs just because the person working didn't wanted to cooperate & help. Pathetic!!!

After my mom's accident, they were very helpful, kind, and gave great service. When we had to go…read moreback to get items out of the car, they were understanding about not having all the documents since it was in our car.

Worst company ever! Owner is extremely rude and hung up on me when I tried to call them and find…read moreout information.

Sal was a real life-saver. He picked me up and dropped my car off at the dealer for me in the…read moremiddle of the night, gave me a ride, and even sent me a picture to let me know my car got there safe. Thanks again Sal!

Who needs Charlie's Angel's when CHARLIE IS THE ANGEL…read more Shout out to this man - he helped me feel very safe and secure after dealing with the difficulties of getting your vehicle towed. The area where A&J is located downtown LA is not very warm and welcoming - especially when it's past 11 PM. Charlie made sure I was taken care of, stayed with me and talked to me until my vehicle arrived. I greatly appreciate your service and will not forget you.

I needed a tow at 7 pm on a Tuesday night, had bad experiences with AAA so I looked for a…read moredependable independent service. A few other services quoted over $200 for a 8 mile tow and wait times for at least 2 hours. A&J was quick to respond to my call, fair quote and tech showed up in half hour as promised. Mike was great, fast and courteous, all what you need when stressed over car problems.