Lucky One Towing Services made a stressful situation much easier when my vehicle needed flatbed…read moretowing in Malibu, CA. The driver arrived with the right equipment and handled the loading carefully, which gave me peace of mind during the entire tow. The service was straightforward, professional, and efficient. Their roadside assistance was especially helpful, and the vehicle was transported securely without any unnecessary delays.

Lucky One Towing Services made a stressful situation much easier when my vehicle needed wheel-lift…read moretowing in Malibu, CA. The tow operator arrived with the right equipment, secured the vehicle carefully, and handled the tow without any unnecessary hassle. The service was quick, professional, and easy to deal with from start to finish. Their towing service was exactly what I needed, and it was reassuring to have reliable roadside assistance available when the vehicle couldn't be driven safely. If you're stuck around Malibu and need wheel-lift towing or roadside assistance, Lucky One Towing Services is a solid local option.

First call, the lady on the phone, Kathy or Lindsey, the name escapes me (sorry!), was tremendously…read morehelpful, polite & considerate regarding the unqiue predicament of my car's totalled condition and even went truly above and beyond with advice outside just the Tow, pertaining to my unique situation, and quoted me something I could afford. I commented that I wasn't committing to it as of yet, as it was a future tow, but that didn't hinder the helpful and frankly, necessary advice I needed in this complex situation, regardless of the lengthy call and no actual scheduled tow. I was told She'd note the Quote on file, if I did decide on them in the future. A few days later, I ended up going with them based on the quality of that intial call. The next time I spoke with them, I spoke with a man who I assumed was the Tow operator who seemed a touch distant at first, no biggie, not everyone is big on the Phone, but I was pleasantly surprised by meeting him in person the day of the Tow. He, Farooq, was exceptionally pleasant and professionally skilled, assisted by Gabriel in another Truck, they both spent way more time than anyone would expect on my totalled Tow. It was tricky to say the least. But I received absolutely no complaints or gruff. Despite my own visible stress and worries in that moment as to how it would all turn out... and was still honored the quoted price. I was shocked. Its rare to have such a trustworthy experience, especially in automotives. To Juxtapose, the destination business to receive my totaled car (I won't name or review them, not worth it) were duplicitous in tone once they knew they had me, with pricing that increased on me three times. I share this, only because after all was done and the situation behind me, I couldn't help but spend the day thinking of the stark difference in authentic honesty and well meaning service between the two businesses I dealt with that day. Vital Towing, Your service really stood out. You're just good people. And you have my deepest gratitude in all your help. I feel so much more at peace with this totalled car behind me. Thank you. Thank you! Thank you!! To all Three of you!!! Once I'm able, which may be a bit, I absolutely owe you folks a box of pastries.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

Visiting from Vegas and brake fluid hose ripped on freeway. Was able to get a tow in 20 min…read moreregardless of location and for cheap! Ever need someone call them!

I wish I could give them 10 stars! They rescued me from nightmare situation with Nova Tire Center…read moreand another tow company that never showed up. I had been waiting 4 hours for the tow company Mercedes contracted, and they finally called around to multiple tow companies to find someone who could get to me quickly. West Coast Tow isn't contracted with them, so they paid them directly. I called West Coast Tow, spoke to Mr. Tom and explained the condition Nova Tire Center left my tire in and that we could not drive the vehicle onto a flatbed. He'd already had a flatbed on the way to me. He had me text him pictures and said he would personally come and bring a different truck with a dolly so there was no further damage caused to my rim and car. He arrived in 10 minutes and handled the situation with so much grace and care. I had been incredibly frustrated after dealing with this situation for the last 5 hours, and encountering a good human after all of this made my day so much better. I was planning to take a ride share to meet them at the dealership, but he offered for me to ride with them. When we arrived to the dealership, he didn't rush to dump my car. He drove to the back so there would be no damage, spoke to the service and explained the situation, waited for me to go inside to speak with my service rep, and then very carefully unloaded my car. I am writing this review a day later, and it's honestly making emotional because I had been treated so poorly by the tire place and Mr. Tom and his son were so kind to me. I will be keeping his card and if I ever need a tow, he's the ONLY OPTION! Thank you Mr. Tom. This is how you do business and treat people!

Finn Speed Towing Assistance came through when a heavy-duty vehicle needed to be moved in Malibu,…read moreCA. The truck arrived prepared for the job, and the towing process was handled carefully from start to finish. What stood out was the straightforward roadside assistance and professional handling of the equipment. Getting heavy-duty towing along the Malibu area can be stressful, but the crew kept everything organized and made sure the vehicle was transported safely.

This call involved a semi and tractor recovery after a breakdown left the rig partially blocking…read moreaccess. Finn Speed Towing arrived prepared and didn't rush into pulling before checking alignment and load conditions. The operator adjusted the setup several times to ensure the tractor could be recovered safely. Considering the challenges involved with heavy recovery, the service felt appropriately priced and professionally managed.

Excellent care and expertise in towing a collectible Porsche 911. Will use them again for other…read morehigh end cars. Used cradle and dolly, no wear on drivetrain or anything else. Nothing was touched except the bottom of the tires. No worries about scraping front spoiler or rear valance of low vehicles as with a standard flatbed. Tahir (Tom Sr.) drove so carefully, no speeding or risky moves. Quick response in Santa Monica for a low-clearance access tow. I read Yelp reviews but don't write them. This is an exception because this company is worth sharing with those that are really concerned with the safe towing of their special cars. Not hasty, no short cuts, done right, zero damage. Highly recommended without reservation.

Had to get my project car towed. They offered a competitive rate and explained everything going…read moreinto the process. Was transparent about the potential for additional fees since my car was not in a very accessable location and inoperable. The drivers were amazing and very friendly. They are pros! Were able to get my car from point A to B no problem. Overall very happy and impressed with their services and will be using them again in the future.

Don't use this towing service unless you want to be cussed out by the driver. I'd put 0 stars if I…read morecould. There was an obvious miss communication going on and the driver showed up as we already got picked up by another service. The driver proceeded to cuss me out and texted me profanity.

I'm surprised they don't have more reviews! Really really good price, as good as you can get…read more Amazingly professional and speedy service. He did the job very well and respected our beloved old car. The equipment was good. Car was well strapped down even though we were only going 2 miles away. Recommend to all!

Needed a motorcycle tow and put the request in to AAA at 5:06am; after several calls and texts…read morebetween myself and AAA regarding the companies they do business with not having ANYONE who knows how to tow a motorcycle became beyond frustrating. Finally at 11:32am I received a call from Ace Towing saying they were at the location to tow my motorcycle. Ace Towing was a breath of fresh air and had the bike loaded and on the road within 15 minutes of arriving. The driver knew exactly what he was doing and took his time to make sure the motorcycle was secure for transport. Very professional and prompt and if you ever have AAA issues with motorcycle towing in Los Angeles, I would recommend AAA call Ace before calling another untrained and unskilled, certified AAA carrier. Highly recommend Ace Towing; thanks for the tow!

If I could rate them a zero I would! They work with BMW for road side assistance and were really…read morerude people especially Chris. He stated my car would be at the dealership at 8 to 9 am. I called the dealership at 10:30 am and it was not there. I called the towing company they said that the dealership was to far and that it wouldn't get there till 1 PM 5 hours after what they first said. Chris said whats wrong with me simply because I said why would you say a time and then say its to far. Very rude and inconsiderate

1 star because i called the day before to schedule tow for 5am the next morning. Agreed and said…read morethey can get the job done. Got a call at 4:24 am to confirm pick up @ 5 am. I confirmed for 5 am pick up but did not get picked up u until 5:50 am.Very disappointed because i was late to work this morning. Dont say you can get the job done and be the reason i am late to work.