The driver came within half and hour, changed my flat tire easily with the spare and told me how to…read moredrive the car on my way to the tire store for a new tire so I wouldn't go off the road. He was very quick, polite and helpful.

Had a flat after the recent rains and Austin from Bob's Towing was dispatched…read more He showed up as soon as he could and replaced the tire with the spare in no time flat. He took the time to check the other tires and.make sure they were fine. I highly recommend. Austin is a gem.

Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had double parked behind my houses parking spot so that I could unpack my car after getting back…read morefrom a trip where I ended up having to put my dog to sleep. I was very upset already and when I told the tow driver he said "Everyone Dies". What a heartless, thoughtless person. Who says something like this in response to another saying that they just had to put their dog to sleep and had only double parked because I was unpacking and there was not parking anywhere closer than a 1/2 mile. I wouldn't call this company if I needed a tow if they were the last company in the city. What a piece of work he was to say that and the only thing that would be worse would be to be such a miserable person myself. How unhappy and miserable he must be that he could even say that in the first place. Hopefully he never has something that he loves and has it die.

Was wonderful and fast and had fair prices came and changed our spare for us!! Call him first.read more

Called this place on a Sunday morning at 7 am. My folks had a flat going to a wedding which a…read morenightmare and this guy picked it up at a very decent price ! Was on time ! And no scratches on the car ! Love great service and honest people !!

Whoever answered their phone this morning is probably one of the rudest, impatient persons I have…read moreever spoke with. Please work on your customer service skills.

From the owner: Fixing flats Emergency Lockouts…read moreFuel Delivery Jump Starts

Overall worst customer service i had in my life. Never…read morethought would leave 1 star for any business. However this is the 1star service. Only concerned about ripping people off & zero considerate about other people's time. My car was towed by CHO or else would never have to deal with them. Wasted 2 hrs just because the person working didn't wanted to cooperate & help. Pathetic!!!

After my mom's accident, they were very helpful, kind, and gave great service. When we had to go…read moreback to get items out of the car, they were understanding about not having all the documents since it was in our car.

Worst company ever! Owner is extremely rude and hung up on me when I tried to call them and find…read moreout information.

Sal was a real life-saver. He picked me up and dropped my car off at the dealer for me in the…read moremiddle of the night, gave me a ride, and even sent me a picture to let me know my car got there safe. Thanks again Sal!

I needed a tow at 7 pm on a Tuesday night, had bad experiences with AAA so I looked for a…read moredependable independent service. A few other services quoted over $200 for a 8 mile tow and wait times for at least 2 hours. A&J was quick to respond to my call, fair quote and tech showed up in half hour as promised. Mike was great, fast and courteous, all what you need when stressed over car problems.

Who needs Charlie's Angel's when CHARLIE IS THE ANGEL…read more Shout out to this man - he helped me feel very safe and secure after dealing with the difficulties of getting your vehicle towed. The area where A&J is located downtown LA is not very warm and welcoming - especially when it's past 11 PM. Charlie made sure I was taken care of, stayed with me and talked to me until my vehicle arrived. I greatly appreciate your service and will not forget you.

EFREN was so kind and courteous, amazing at almost 10 at night. I was very grateful for the gas he…read morebrought so I didn't end up on the side of the road. All their vehicles must be the best, he was just bringing me gas and he had a big flatbed tow truck that looked shiny new, or very well kept. Efren was friendly, not at all put off by my chatty nature. We discussed frivolity while the gas flowed.

I can't say enough Lennie was so professional and careful. Weather was horrible this day but he…read morereally takes pride in what he does. I would recommend these guys over bob Carlson towing any day.

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.