Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

We needed an annual inspection for our company's fire extinguisher. I originally called the company…read morewho did the previous inspection. In fact, I called them twice. Two weeks ago. Still haven't heard back from them. I kinda wish they'd call back just so I could have the satisfaction of telling them I went with another company because they took too long to call me back. On a SUNDAY, I sent FIRESHIELD a request for a quote through Yelp. Within a short period of time and a few text messages back and forth, all my questions were answered and I had an appointment scheduled. The tech arrived earlier than the appointment window I was given, was very friendly, and had completed everything in about 15 minutes. FIRESHIELD's fee for the inspection was also less expensive than the other quotes I received. I will definitely be calling them for future fire extinguisher inspections and servicing.

Aaron responded quickly and efficiently to my request. He is able to provide same-day service…read more This technician Rudy serviced the apartment I managed, and he was awesome! He conducted a thorough inspection and was very friendly and professional. The work was completed by Rudy in about an hour, and he answered all of my questions and made sure I was completely satisfied. As well as teaching me how to operate a fire distinguisher safely, he also taught me other relevant knowledge. Rudy and Aaron, thank you so much for everything.

Had asked San Jose Fire Protection for a quote on refill + certificate on one fire extinguisher…read more Quote was very promptly provided which was better than quote from big company. Technician arrived and figured out fire extinguisher cannot be determined. At that any point, The technician could have asked for more money. Instead, they provided fire extinguisher from their own inventory + certificate and still did not ask anything extra!! Very rare to see in today's business environment! Thank you San Jose Fire Protection. Will be happy to to do business again!

I'm happy with quick service, Manny is very helpful! Please come to find him to looking for servicesread more

We've used FireShield for the past three years to service the fire extinguishers in our HOA…read morebuilding, and the service has been consistently excellent. Cedric, our service rep, is always on time, professional, courteous, and efficient. He clearly takes safety seriously and ensures everything is properly inspected and compliant. I also really appreciate his reliable follow-up and annual reminders, which help us stay on top of required servicing and gives our HOA peace of mind. Dependable, safety-focused, and easy to work with. We highly recommend FireShield.

I probably won't employ this place again as he tried to hard sell me on unnecessary fire…read moreextinguishers. I'm glad I checked with my general contractor and was reassured I did not need what the Firewise worker told me was the "law". So I would be cautious.

Vlad managed the sprinkler job at my unit and it went smoothly. I was kept up to date on all the…read moresteps for the entire process. Inspection was scheduled by Vlad and we passed! Very happy with the result and definitely recommend working with Vlad for your sprinkler needs.

This business was extremely helpful, I called about a sprinkler head cover plate that fell from the…read moreceiling and they told me how to fix it on my own.

Stay away from this company. it is scam. When I signed…read morecontactor with it. it only told you that only signed one year contact and they did not tell you any hidden details. It end up when you are canceling after the original term, it claimed that you need inform them 30 days ahead or it automatic renew another year and charges over $500 for cancelation. You need be very careful about the contract. There are hidden fees and conditions they did not tell you. Stay away from this company as you can.

The service SUCKS !!! Dumb Technicians…read more.. The technicians are very unskillful.....and charge so much money, spends hours and hours to figure out the problem that can be solved on the phone...in few minutes.... Dumb technicians....The service SUCKS...

Great experience working with this fire protection company. The team was professional, responsive,…read moreand very knowledgeable. They showed up on time, completed the work efficiently, and made sure everything was up to code and properly tested. The whole process was smooth from start to finish, and they made sure all inspections were handled without any issues. Highly recommend them for reliable and quality fire protection services.

Fast service, highly recommended. I had fire inspection done. Will use them again. Thx Shahin!read more

It's that time again for fire extinguisher service! Called ahead to ensure walk in was okay, they…read moresaid of course come on down. When I walked in, they were ready to help. Everyone here is so kind and happy to help with any of your needs. I was in and out in less than 15min. So happy to have found them last year and will continue to use their services. Cost is very competitive, actually better than most. Thank you for the awesome service.

I have used Nickell Fire Protection for years. They do a great job and I always found their work…read moreto be top notch. They charge a fair price and they work fast. We had our extinguishers for our business serviced annually with them. It was always done fast and well. Good business, good people! I have recommended them to other companies as well. I would highly recommend them to yours as well.

Very professional family company! Highly recommend! They work for my multiple commercial complex.read more

Great service honest. Recommended. Will use every year. Also sent someone out immediately since I…read morehad an immediate issue