I really had high hopes for this experience. Overall, I think floating is something everyone should…read moretry for themselves to see whether it's a good fit personally. I truly love the concept, even though for me the experience felt a bit overstimulating and physically stretching at times. Where I found myself disappointed was more with the level of customer care than the service itself, especially knowing this was my first visit. After my float, I enjoyed the oxygen bar and mentioned interest in learning more about another service option. During my oxygen session, the receptionist kindly offered to bring me tea, but it never arrived. By the end of the session, I noticed staff members chatting at the front while I was left feeling a little unsure about next steps. The staff were not rude at all, they were polite, but I did leave feeling like a bit more attentiveness and, guidance could have made a meaningful difference, especially for a first-time guest. The facilities themselves were generally clean and the overall concept has a lot of potential. With a little more intentional customer care and follow-through, I think this could become a much stronger experience.

Incredibly relaxing because it's calm, clean, lowkey beautiful but well-maintained with calm and…read moreprofessional staff. You sign in, pick your preferred sound/music. You swap your shoes for fresh sandals and at the first appointment you come about 30 min early to watch a video on the tips that help you properly prep in the shower, coat a little petroleum jelly to protect dry skin or scratches from the salt in the float tub, and how to use the ear plugs. I've been to another float center in Redwood with a friend, so it was nice to find one close to home. I put a cloth in the lid to keep it open a crack and to help mark my orientation if I get up and want to readjust. I find that I prefer wave sounds and my husband likes music. I like to start with lights, then lights off for a minute, then I eventually mentally "drop down" into peace and darkness for like a half hour or so. Sometimes faster or slower. Really it's great for any body soreness and mental fatigue. I usually notice a 2-for-1 special and buy that and do a float "date" with my husband. So we usually get a sitter, catch a bite, connect and float. My hubby found out he had a lot of scratches on the last one... so they told him to reschedule no cost when he felt better. How considerate! I have been here 4 times now, but that felt so considerate that I trust them and really look forward to going back. I really like how close they are to a few spots I need things from as well. Since I'm out of town, we stop by the stores or eateries and cafes nearby to make it a treat.

Big thank you to my guide Calista! She explained everything well and was very thoughtful assisting…read moremy experience today. This was my first time trying out the 4D massage the red light therapy and I've done many floats before. The massage chair was very interesting I still prefer the human touch but humans definitely can't apply as much consistent pressure as the chair. The zero gravity was extra fun! The red light therapy was enjoyable I came in with sore core muscles and actually feel a lot of relief. I did a 60-minute float and I actually fell asleep for the first time ever. I believe this was due to the red light therapy and the massage relaxing me much more than I'm used to. Overall the trio experience was really enjoyable thank you!

I loved it here. I deal with quite a few problems like chronic back pain due to scoliosis, neck…read morepain, and foot pain. I did an hour in the float tank, and about 15 minutes on the massage chair, and I left feeling way better than I have in a very long time. Thanks to Yuni for walking me through everything and getting me set up, it was truly amazing and I definitely plan on doing it again when I'm back in the area!

Last week I experienced the float in epsom salt treatment and it was amazing. It was so calming,…read moresoothing, I even caught myself snoring at least twice. The aftermath was amazing, I slept like a baby that night. I went back with my husband for the duo fire and ice treatment. It alleviated all the inflammation, especially my knees. I also slept so well through the night. This wellness center is very clean, definitely met my expectations. And Natasha the owner was great, explained the treatments very thoroughly. This is a game changer! I've got my family also hooked. A definite must!!!

Natasha is an awesome wellness practitioner. She helped to explain to us the benefits of fire and…read moreice therapy and really appreciate her patience and deep knowledge. My wife and I did the Fire and Ice 60 minute Duo and it was great with the both of us encouraging each other :). We started with 1 minute, then went to 2 minute and managed to end with 5 minutes of cold plunge therapy. Great place, clean, and love the relaxing environment. Will come back for the Floating therapy next!

After my first float session I felt like a giant ball of stress finally pulled apart. The…read moreexperience gave me so much clarity that would be hard to replicate with yoga or exercise. I appreciate how clean and well maintained the facilities are. The staff was also highly professional. They provided clear instructions and everything you could need for your session. I plan to come back!

The staff's kindness and smile is absolutely infectious!! I…read morehad my first soak this weekend and an amazing - deep sleep that night. This has now become part of a self care routine service that's replaced my indulgence in a massage. I recommend everyone try this at least once! I wish there were shorter service/windows because the shortest service was an hour. I will be coming back.

I booked a 30-minute sauna and 1-hour float…read more The sauna was a perfect start--being able to connect to Bluetooth and play my own music made it feel super personalized. They also provide high-quality robes and a private space with its own water dispenser, which I really appreciated. The float was incredibly relaxing--I actually fell asleep. I'd recommend turning the lights off and just leaving the stars on, it made the whole experience even better. They also have a getting-ready area with combs, lotions, and a blow dryer, which is a nice touch. The only downside was there was just one blow dryer, so I ended up leaving with wet hair. Overall, really calming experience and I'd definitely go back.

I had my first float spa experience here with a friend and it was amazing! So relaxing and peaceful…read morefrom start to finish. The staff made me feel comfortable and explained everything really well. The one hour went by so fast and I didn't realize I'd been sleeping for over 45 mins, the sensory deprivation is an unexplainable experience. I left feeling refreshed and can't wait to come back again. Highly recommend!

I was shocked at how much I loved floating. I came in for my first, went back the following week,…read moreand I'm counting the days to get in again. Because of the work that I do I'm always trying new wellness techniques to get an activated nervous system back to baseline- and WOW does this do the trick. I left there fully relaxed and spent the rest of the day feeling like I was floating on clouds. The place is very beautiful, staff is friendly, and I'm excited to get in to try the fire and ice combo in the future. The ambiance really ties it all together and I couldn't have been happier with my experience.

I was gifted a float and this was my first one so I didnt know what to expect. I was greeted when I…read morewalked in. You sign a waiver. You cannot enter with outside shoes so you can do socks or bearfoot or they provide sandals. I started off by having tea. I was shown my room and all the do 's and don'ts. I love that it is personal rooms. You take a shower before and after. I was nervous at first but ended up falling asleep the ear bud did move so I did get water in my ear and a little in my eye. The salt water is really strong but they do provide water and a towel if this happens. I did sleep really good the next couple of nights. I think I'd have to give them another try. It wouldve been nice for a check in about it after the service but overall great.

Great massage, great customer service. The ladies are very friendly and they do a great job. Been…read morehere 4 times and I have never been disappointed. They take their time and find out where the problem areas are. The place is clean and quiet!! Will be back again!!

I had a great massage and experience overall. They were friendly and accommodating in my needs. I…read morewill see them again soon.

Honestly, floating is one of the best things you can do for yourself. If you are a busy executive,…read morePhysician, or just someone who is stressed out, floating gives you a total reset I love this company because they are committed to every client experience and the place is squeaky clean and peaceful. Thank me later.

Wonderful experience and a clean facility! I was so sore after running the SF Marathon but after…read moretrying out Reboot's fire and ice, I felt so much better after. Alysia and the rest of the staff were so welcoming and great! I'm so excited to come back!

I really enjoyed this place and that I found a very, very clean place to go to for my float! I was…read moreso happy with how kind, quick, and attentive the staff there were. They take really great of the place and when you first go in they give you shoes and I felt like it was kept clean especially coming from the rain and dragging dirt is no bueno. I really felt like the place was kept exceptionally cleaned especially coming from other places I've seen and how they upkeep I felt really happy with my experiences. I've brought my mom who loved this place and felt like the quality of their care was fantastic. You can't go wrong with the overall service, the great staff, and amazing experience here!

This was a fantastic experience. I had really never considered floating. But my boyfriend was…read morethinking about getting one for his daughter's 18th birthday because it's supposed to be good for runners. When I heard that I asked my son about it and found out that he's been dying to try. So we decided to do it together. We each signed up for a membership because you can cancel anytime (but now I don't want to) and it gives you a discounted price for floating. We found a time where they had two pods open and arrived about 15 minutes early. You do have to leave your shoes at the door, so make sure your feet look good. I was a bit embarrassed by my old pedicure but whatever. You can walk in sandals that they provide or barefoot. They also have a little seating area and will bring you some water while you wait if you like Before the float, they gave us a full orientation to how the pods work. First put in your earplugs and then shower with lovely smelling products that they provide. Once you're cleaned off, you can hop in the pod. Each pod is big enough for people to fit comfortably and you can turn a blue light on or off. I floated in darkness, but my son chose to leave the light on. They even have little spray bottles of freshwater inside the pod, just in case any of the salt water hits the eyes. It is a little strange the first time trying to find the right position and such. But after about 10 minutes, I slipped away and before I knew it the hour had passed. I couldn't believe it. I even checked my watch to validate an hour had really past because time just seemed to disappear. We felt so relaxed afterwards and enjoyed a nice dinner out. However, I have scheduled my next one in two weeks for a later time so that I can just go home and go to sleep afterwards. Overall, it was an excellent experience and this place is run very well. I'm quite happy to be a new member.

I absolutely love this place, it is my official go to massage spot. Every masseuse there does…read moreexcellent work (very authentic Thai styles of massage), is very kind, and the front desk is always very welcoming and helpful. I've gotten a lot of work done by Mike who does exceptional deep tissue work that genuinely reminds me of the best massage I had in Thailand. I also love regularly working with Palmy who is super sweet and does a fantastic relaxing, therapeutic message. The interior is also gorgeous with each room being well decorated, calming ambience, and great for a relaxing session. Would highly recommend this place for anyone looking for a great massage in the area!

Best massage ever, can't believe I was stretched like that. Thank youuuu will be back!read more