Adam got back to me within 10 minutes of my initial inquiry. He was able to come by the same day…read moreand fixed the car radio in my 17 year old daughter's vehicle. Pricing was up-front and fair. Hard to beat that kind of service. The next time I have an issue with any car audio, I'll be calling Nice Guy Audio.

ZERO STARS! The guy admitted that he was slower than most. He did a so so job and over charged his…read morequote by about $400.00. Not reliable said he would return the next day to finish the work needed and was a no-show. He requires cash with no receipt so all under the table and no income taxes paid by him, I'm sure. I paid him $900.00 cash for about 7 or 8 hrs. worked, and I mentioned that I thought it was Higher than it should have been. So, he never came back to finish the work needed and never called. I would never use him again. STAY CLEAR OF THIS GUY!

Customer service could of been way better. Granted he was there by himself, while I was talking to…read morehim he answered the phone an held a full conversion with him an handling other things. He just seemed like he didn't care if bought or wanted to provide quality service. Especially for the prices that were displayed.

Called yesterday for a quote on a back up camera installation for my truck was told since it's…read morelabor only it'll be $120 soon as I came in the person told me it would be $160-$200. They will give you a price over the phone just to get you in the door and then want more once you arrive. Find a different shop if you are looking for honesty throughout the project.

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

John is the best! He bends over backwards to accommodate his clients, is super personable, and got…read morethe job accomplished quickly & efficiently to our & his success! Cok sagol!

Totally impressed with every detail start to finish. Great communication prior to visit. Excellent…read moreadvice on which dashcam suited my needs. Excellent install on brand new vehicle. Comfortable waiting room with snacks and coffee. Very happy with recommended dashcam. Best customer service I've had in a very long time!

I honestly have nothing bad to say. I brought my truck in because my speakers weren't working but…read moremy sub was. They immediately got to working on it and found the issue within 15Min. They even looked into another small problem I was having with my reverse camera and gave me a solution. I'll definitely be coming back when I'm ready to add more to my sound system. Great pricing compared to other s as well. AND THEY ARE OPEN 7 DAYS A WEEK

Great service help me out when I realized one of my used subwoofers was damaged. They fix it with…read moreno issue would recommend good people.

Fast and great install last month. Helped with an older…read morevehicle, which has limited choices

Jeff at KarTunes is a great guy and knows his trade. He dialed in equipment I installed to make it…read moresound 10x better than I had it. I'll definitely use Kartunes for my next audio build.

The entire experience was amazing. Helpful on what exactly I needed. The staff was very…read moreknowledgeable without over selling.

Last year in the Phoenix New Times I saw an ad for Sound Image, and being that we just ordered a…read moreCarPlay system for our 2010 Toyota Tundra, we needed someone with experience to install it. I called Audio Express and got a quote, but they didn't sound very confident. Then I called Sound Image and spoke with Will and that changed everything for me. He was friendly, knowledgable, and had that old school "I got you" vibe. Almost a year later, still holding onto the advertisement, I called again and told them I was coming in for the install on my husband's truck (birthday surprise). I got there right when they opened - First Come First Served 10am. I brought in the system, they verified the price, and within 15 minutes my truck was back there. I had my little guy with me, but he was entertained by the free arcade games, and convo with Jon. Couple hours later my truck was done and the CarPlay System was looking clean in our truck! I had to mess with the sound settings a little to get the bump back, but that wasn't too hard...and I like to do it. Bring cash for the best deal, but credit cards are accepted too. Will, Sal & Jon will make sure you're taken care of, and if they can't/don't do it, they'll tell you. Thanks for the clean install!