Today I went to firebirds with my friend and we were amazed by the service!! Our server Jai was wonderful and so lovely with her conversation and I would definitely sit in her section again. We ordered the filet deal and it tasted perfect, the loaded baked potato went perfectly with my steak, my compliments to the chef and our server! read more

I have no idea Why this Firebirds location is sometimes rated lower than a 5! We have stopped here several times including last evening (6th) and sidled up to the bar. As always the bartenders were spot on and personable as well as willing to help on the menu selections. Drinks (A Manhattan and A Dirty Martini) professionally prepared and presented. Went with then Summer Special Peach Pork Chop and Mac. Look at the picture! Chop was 1st Class and perfectly delicious. The Mrs really is a fan of their Smoked Wings and as usual didn't disappoint. Large and meaty with just the right smoke. We even "dared" a small Caesar Salad in these trying lettuce times. Confident Firebirds was prepping properly in the back. Next time at Southpoint give this location a try! read more

Firebirds Wood Fired Grill - Tomahawk Peach Pork chop and Chili Mac - Steakhouses Near Me - Durham, North Carolina

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I recently tried Firebirds for the first time while visiting North Carolina, and I was pleasantly surprised. Our server, Ella, was the true rockstar of the experience. She was so kind, attentive, and welcoming. The hostess also went above and beyond by helping my mom, who uses a wheelchair, with the front doors, which was greatly appreciated. We ordered from the lunch menu, and the prices were very reasonable. My son of course devoured his chicken fingers with French fries. My dad and sister split the burger and Mac and cheese. They said it was good. The only downside was that our food took quite a while to come out. I ordered the BLT Salad with a loaded baked potato on the side. The salad was fresh, but it had way too much dressing, so next time I'll definitely ask for it on the side. Overall, the friendly service made a lasting impression, and I'd be happy to give Firebirds another try. read more

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Service here without a smile. I never seen so many blank faces of employees here. The girl that seated us did not smile, our waitress did not smile. Looking at the other wait staff, no one smiled. Food prices have gone up here and the taste has gone down. What a shame . Well it will be a long time if ever I will darken Firebirds doors again. This used to be a good place to go. How things change. read more

Firebirds Wood Fired Grill - Firebird chicken pasta - Steakhouses Near Me - Durham, North Carolina

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I had a great experience dropping in for dinner on my way to a concert in Raleigh. This location is part of the Southpoint shopping area, and I really enjoyed the spacious layout and the cozy fireplace feature of the design. Our server was very knowledgeable and offered some excellent recommendations, and the food itself was delicious. We thoroughly enjoyed the prime rib and the filet, and the charred carrots were a definitive standout. The well-crafted cocktails were also a nice addition to the dinner. I will certainly visit this location again when I'm in the area. read more

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Best old fashion in NC!!! I am very fussy and this thing was killer. Angels Envy old fashion! Perfect! Make sure you ask for Tonya for amazing service!!! read more

Firebirds Wood Fired Grill - Angels Envy old fashion. - Steakhouses Near Me - Durham, North Carolina

We sat in the bar area and the service was decent. I ordered a strawberry alcoholic drink (I cannot remember the name) and my mom ordered the Lemonade Drop. Both of these drinks were quite terrible actually. They both tasted like they had been mixed with no alcohol and were rather tasteless. My mom ended up returning hers because it was so terrible and they were gracious enough not to charge us for it. I kept mine because I didn't want to return two drinks but was very disappointed by it. To eat, I had the Grilled Salmon Salad with balsamic vinaigrette. this was actually reasonably good with well cooked salmon, crispy lettuce, and crunchy pecans. However, the drinks were such a disappointment that the salad did not make for unfortunately. I likely won't be back here. read more

Firebirds Wood Fired Grill - Grilled Salmon Salad - Steakhouses Near Me - Durham, North Carolina

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Made a reservation for a birthday dinner and staff was very friendly and accommodating. That is the ONLY positive and reason for even 2 stars. After we were seated, we realized the air conditioning was definitely not keeping up while other restaurants in the area manage to. It was uncomfortable and that's being nice. Again, staff was great. We ordered a few different appetizers and drinks. The onion rings were cold and virtually tasteless and the Philly egg rolls were ok but nothing to write home about. Their bread was the best thing we had. They have a large menu so everything from the chicken sandwich, burgers, spicy chicken pasta, BLT salads, parm mashed potatoes, and a seafood special was ordered. I don't know what better way to say this other than it was awful. More than half of our large party barely touched their food. The fruit flies constantly flying around didn't help. The open concept kitchen was more just staff hanging around and I felt like I was at Denny's (and likely the food would have been better) There is zero ambience. For the $$$ we spent, extremely disappointed and most definitely will not be back. I'd say do better but I have a feeling this place even with its many locations will fade pretty quick. read more

Came to this location for a book club meetup. The thing that stuck out the most was the service. We had 6 people, not a huge party, but enough. But the service was beyondddddd slow. It seemed like everyone around us was getting their food before us who had ordered after us. There were some mistakes with drinks, a few of us ordered the Hail Mary's and received regular bloody Mary's instead. That led to needing the charge to be adjusted once the bill came. Some girls did not want to order a second round of drinks because they felt like it would take too long. Now the food was actually very delicious, so it sucks that the service was pretty bad. Not sure if I'll be back to this location due to that and may try a different location instead. read more

Firebirds Wood Fired Grill - Brunch burger and espresso martini - Steakhouses Near Me - Durham, North Carolina

Considering that we had a large group, we had a great time. Our food came out in a timely manner and the waiter was excellent. Our was amazing and piping hot. The restaurant was clean and very kids friendly. I will definitely return. read more

Firebirds Wood Fired Grill - Smokehouse Burger* - Steakhouses Near Me - Durham, North Carolina

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Ate at this establishment while visiting family. Made reservations but still had a little bit of a wait. The place was packed. Unfortunately, it was so uncomfortably warm. It was hard to enjoy the meal when you're sweating so much. The service was sooo slow. Additionally, we ordered appetizers and received no plates. By the time the waitress came back around, they were cold. Sadly, she acted like she didn't know what she was doing. Took drink orders and again after being gone awhile came back and asked us again what we ordered. The food was good but didn't come out all together. Some of us had to wait a bit longer and then not everything was correct. If I lived in the area I might give this place a second chance but just visiting, don't think so. read more

We are new to the area and my daughter recommended this spot so we were excited to try. We understand Friday evenings are busy, however it is disturbing to sit at your table for 18 minutes without any acknowledgement. We actually had to flag a server down to take our order. He was very kind and took care of us. I do think it was a miss for the manager not to come over and apologize. The food was good, but not worth the wait. The cocktails were the best thing! read more

Came here for dinner recently and had an OK experience, but there were a few problems with the service and the food. First, I made a reservation for 7 PM on Saturday so we could go shopping and then grab dinner afterwards. I understand that a lot of other people probably had a similar approach, but I was disappointed that the restaurant was running behind and we were seated about 20 minutes late. That being said, I heard the hostess tell a group of 4 people without a reservation that their wait time would be 3 and a half hours (!). Of course, that group immediately walked out, but that's pretty crazy, especially because I think the restaurant was closing at 11 PM. While we were waiting to be seated, we grabbed a table in the bar area and ordered a drink. The staff member who took our order was nice but it did take longer than expected to get the drinks, probably because it was so busy. They may need to hire more staff to handle the onslaught of customers, I guess :) Anyway, eventually we were seated in a booth, and the dinner commenced! Our server was nice but was pretty absent throughout our meal, which was a little frustrating. The beer menu had an OK selection, although time for a little rant: I was a little confused by the "By the handle" and "By the neck" categorizations. Of course I kind of intuitively knew this meant draft and bottled beer, but "by the handle" is such a weird way of describing draft beer to me, since you have handles of liquor, etc. My wife pointed out that the "handle" in this case was referring to the handle used to pour the draft beer, in case anyone else didn't immediately get it :) The complimentary bread and butter was pretty decent, so we were off to a good start food-wise. I ordered a "small" Caesar as an appetizer and then got a burger and fries for my entree, while my wife also got the Caesar and the garlic sirloin with mashed potatoes as her entree. I put "small" in quotes because it was actually pretty darn big. I chose not to finish it since I wanted to save room for my entree :) It wasn't bad, though. Eventually (things were slow!), our entrees arrived. My burger and fries were OK, but the fries were unfortunately lukewarm. My wife didn't like her steak because of the intense "smoky" flavor, and it was also supposed to be garlicky, and it definitely wasn't :) I took a bite! The mashed potatoes were decent. Overall, the downsides outweighed the positives for me at Firebirds. I can't imagine coming back here, but if a friend really wanted to hit it up, I wouldn't complain too much :) read more

I'm a longtime patron at this Firebirds and have enjoyed their regular menu, weekend brunch menu, and sat at a FireBar hightop for happy hour. The main dining room features tables offering kitchen views and booths that offer more privacy for those fireside conversations. Take a look behind the bar at their wine cellar. They have a floor-to-ceiling display of exquisite bottles. Choose your favorite wine region and ask your server for recs. You can't go wrong with their menu; there's a bit of everything: steaks, grilled fish, salads, pasta, burgers... I'm a big fan of their lemonade. I almost always order one when asked for my drink choice. The waitstaff are prompt and ensure each visit is satisfying. Thanks for all you do! read more

Firebirds Wood Fired Grill - Colorado Chicken Salad - Steakhouses Near Me - Durham, North Carolina

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This place is a complete let down and it was my first and last time going here. Beware of extremely slow service and subpar food. I ordered a cheddar burger with steak seasoned fries except I swapped beef patty for crispy chicken. And I used UberEats app, but not for delivery, just for pickup. The app showed an estimate of 25 minutes. So wanting to pick up my burger at around 1:30pm for my lunch break, I placed an order a couple minutes after 1pm. I arrived exactly after 30 minutes of placing my order. It was Sunday, the place looked moderately busy but not crazy busy -- there were plenty of tables available and no one was waiting to be seated. Anyway, hostess checked on my order and said it'll be just a few minutes they are wrapping up with the burger. 10 minutes go by, 15 minutes, nothing. She checks again -- "they're almost done, sorry about the wait!". Another 15 minutes goes by and they finally bring out my order, an hour after I placed it, with original estimate of 25 minutes; so 35 minutes late. I take my order and leave the establishment, settle down at a table at the mall maybe 5 minutes later, if that. Fries are all soggy and lukewarm. You can tell they were sitting around for a hot minute. I did not see or taste any kind of seasoning on the fries, it was just plain salt. Burger... on the menu it says it comes with lettuce, tomato, red onion. Mine had none of that. It was dry bun, dry crispy chicken (chicken looked freshly cooked so I suppose hostess was not lying that they were working on a burger, I bet those fries were sitting in that container for at least 40 minutes), and a slice of cheese. Burger was extremely dry, unpleasant to eat, I couldn't finish it. Fries, again, were soggy; and again I opened container and started eating it in less than 5 minutes so it's not like it was me who kept it there for long. Bottom line, save yourself a hassle and dine elsewhere. Southpoint has plenty of other options. read more

Firebirds Wood Fired Grill - Steakhouses Near Me - Durham, North Carolina

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Honey Garlic Chicken was soo good! Chicken was tender but there was a right amount of honey that blended well with the tomato's. Paired with Parmesan Mashed Potatoes and port mushrooms. The drinks are always good. read more

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Went here for my birthday dinner on a Saturday night. Made reservations on open table and we were seated as soon as we arrived. I did hear the people behind us walked in and there was an hour and a half wait. I would suggest making reservations. Our server Mitchell was extremely nice, we started off with the chimichurri shrimp as an appetizer. I ordered the ribeye medium and sides of broccoli and baked potato. The steak does only come with one side but I opted for two. The steak was seasoned well, but I did feel it was cooked medium well. The restaurant was that full, and it was very quiet, all the noise was at the bar; I think a game was on. All in all I would go back, but maybe I will try medium rare and it would be medium. read more

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Busy spot but worth it. Had an excellent ribeye and potato. All perfectly prepared. Friendly staff definitely a good spot after the movies.

Ordered the Grilled Chicken & mash potatoes last night via DoorDash & I love the way everything was packaged & it was super fresh. Would order from here again via door dash. read more

Firebirds Wood Fired Grill - Yummy!! - Steakhouses Near Me - Durham, North Carolina

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I recently dined at Firebirds Wood Fired Grill with my family and was very disappointed with our experience. We spent about $125, but the food quality was poor. The tater tots were overcooked and greasy, and the replacement order had the same issue. My burger bun was extremely hard, and although it was replaced, the problem was not fully resolved. Additionally, the manager's response felt unprofessional and did not reflect the level of service I expected. This experience was very disappointing. read more

Firebirds Wood Fired Grill - Steakhouses Near Me - Durham, North Carolina

The only reason I'm giving this place 3 stars vs 5 is because a table booth in the corner had left their card, a gentleman picked up the check looked outside both doors and then handed it to another person up front. Instead of them putting the card away they held on to the card looked at it front and back and while she had the back turned the gentleman was writing in his guest book and left. The girl then pocketed the card. I didn't see either one of them give it to anyone else. But if you were a family or 4 with 2 young girls sat at a booth and you had an Amex card that might have been used after today. It was probably them. Also this guy was not associated with this table and neither was the girl. Both were younger, and slim. The girl had braids in a ponytail and glasses. She had a white or grey shirt on. Guy was in all black. I wouldn't trust them with my stuff just seeing that interaction. But on to my review: First time here. Had a reservation, was able to get seated immediately. Service was amazing, very friendly waitress. Cocktails were good, Philly egg rolls were good. Not something you'd expect from here but it's 2 egg rolls cut in half for $19 (expensive) not worth the price. But we're flavor wise good. Just not worth the price. Salmon and shrimp were good sauce flavorful, brocolli was crispy yet soft. Can't state the same for the rice, it was undercooked and dry. Not a fan. Parmesan mashed potatoes were good but they are dense. Caesar salads good. Chicken good. Crème brûlée cheesecake way by far the greatest thing to eat. The 3 entrees for $39 is a great deal. read more

Nice looking place, plenty of seating. We sat at the extra bar tables. After waiting a while we went to walk up to the bar for a drink- then our server showed up. Placed our drink and food order- took a while for each. The free bread was the best- crispy on the outside soft on the inside- served with actual soft butter. I had the Colorado Chicken salad- lettuce tasted a little dirty- chicken was good- mostly lettuce the toppings were scarce. Service was slow. read more

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Went here on a first date, ordered drinks at the bar and some fries / Philly Cheesesteak Egg Rolls! All of it was amazing. Tonya at the bar was great, and it was super busy, but everything was in sync, and the scene was popping off. Please get the Philly Cheesesteak Egg Rolls if you go here. read more

This was my first visit to Firebirds, and we chose it because of its proximity to our hotel. Although the restaurant was nearly empty, it took longer than I expected for our party of four to be seated. Once we were seated, our waitress greeted us and was very friendly and attentive. I ordered the Colorado Chicken Salad while the others in my party chose the Parmesan-crusted chicken, which they raved about. My salad was plentiful and pretty good, but I did have one complaint: some of the chicken was rubbery and inedible. Despite that, I would definitely give Firebirds another try, as the service was good and the menu offered a comprehensive selection with plenty of options! read more

Firebirds Wood Fired Grill - Colorado Chicken Salad - Steakhouses Near Me - Durham, North Carolina

The service was excellent. We celebrated my birthday with friends in Durham. The love this place an the food did not disappoint us. The temperature of the steaks was right on point for all four plates. The vegetables were tender and well seasoned. The lighting was great in the place and the ambiance went well with the food service. We could see the kitchen, when was kinda fun! We had plenty leftovers. read more

I really love firebirds. My favorite thing to get is the Salmon. I've had it several times. Unfortunately my most recent visit to the Durham location was a disappointment. I sat at the bar and ordered my favorite which seemed a little undercooked. I told the staff and the response was we usually cook ours medium well. I didn't go back and forth with him nor did I share I've had the salmon several times without designating how it should be cooked and have never sent it back. Completely disappointed in the experience. When the Salmon was returned to me you could tell they definitely didn't care about presentation. read more

Firebirds Wood Fired Grill - This is to first salmon that was brought to me (I cut it this way to assess how much of it was undercooked) - Steakhouses Near Me - Durham, North Carolina

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I have to start with the fact that I'm not, nor have I ever been, a "salad person." However, the grilled tenderloin salad is something I will order any chance I get! Perfectly cooked steak, ripe tomatoes, blue cheese crumbles, and a fantastic vinaigrette make this entire dish AMAZING, and then they throw on French-fried onions?! YUM. I also love their wine menu--lots of options at varying price points, so there really is something for everyone. I'm usually a "grab a seat at the bar" girlie, but the restaurant itself seems nice for a date night or conversation-forward dinner. Our bartender was super friendly and had great recommendations! While I'll probably never stray too far from this salad, I am super interested in trying some of the apps and bar bites listed for their happy hour menu. read more

The food was incredible! Our waiter was very nice and engaged with us throughout our meal. He made sure we never ran out of water or sweet tea. The restaurant looked great. We loved the ambiance. Will be coming back very soon!!! read more

One evening after work, I decided to stop in before going home. It was a Friday night, so the place was busy, but it was between traditional dinner time and the after movie crowd. Got a table immediately. Louis came by and brought menus and introduced himself. He noted I was looking at the drinks specials table card and offered their full drinks menu. It's got all the basics and then some. I decided on the Zesty Squeeze, which reminded me of my first girlfriend. Not really. But it was a nice combination of tangerine vodka, grilled and pressed orange, and hot honey. I have only in the last few years become acquainted with hot honey, and was excited to try it in a cocktail. I liked it so much I had a second midway through the meal. It's similar to a screwdriver, but the tangerine notes and the peppery aftertaste of the honey add quite a zing. I'll spend time trying to make my own version of this! Now that the important stuff was decided, I took a look at the food menu. Wow! You can go from a humble burger or salad to a really loaded surf and turf combination. I was hungry but not 10 ounce-steak-hungry, and really wanted something from the seafood category. I chose the Baja Shrimp Pasta, which the menu describes as "Seared large shrimp, vegetables, fettucine, goat cheese, fresh basil, bold cream sauce." It was as described. The shrimp was not only plentiful, but it was a good size and seared to a nice crustiness before being mixed in with the pasta, veggies and spices. The fine-diced tomatoes and peppers were really special - it was almost like a pico de gallo, rather than larger chunks that are often served in this type dish. The spices in the sauce were perfect as well. I kept trying to save some for tomorrow's lunch, but what made it into the takeaway box was barely enough for a mid-morning break. Still spicy good, though. I'll need to come back when I have more time, a larger appetite, and maybe some other folks to share bites with. Why the missing star? As tasty as the drink was, it was too small for what it cost. I'm aware that the trend is toward smaller drinks, and I am firmly against this. I want to bring back the good ol' days of two-for-one full-sized drinks at happy hour, not "Let's make you pay twice for what should have been in the first drink." The service and food all tasted great, but this one thing made the experience a little less fun. read more

Firebirds Wood Fired Grill - Fall/Winter Cocktail menu. - Steakhouses Near Me - Durham, North Carolina

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I haven't come to this spot in years and did so out of convenience for a nice catch up with a friend. We came on a Wednesday evening and though I wasn't in a rush, it took a solid 10 minutes to get a table despite being the only one in line. Seems they were quite busy which was unexpected (for me) on a Wednesday. The service was there and the main reason I appreciated it was because my friend and I had a lot to catch up on and we obviously needed time to chat before ordering (you know how it goes). So either the server noticed that or he was okay leaving us alone. Either way he didn't seem overbearing, came at the right times and left us alone otherwise. In short, service was what we needed it to be this evening which was bare minimum but still attentive, if that makes sense. I ordered the filet, 7oz, medium rare. Idk WHY the bacon came on the side like that lmao. I've never seen it any other way but wrapped around my steak. So this was wild. But the meat was very tasty. Added veggies on the side. To drink I just had a Shirley temple. Overall it was a great spot to catch up with my friend. read more

Firebirds Wood Fired Grill - Filet Mignon*, medium rare, yummy. But WHY is the bacon just sitting there lmao - Steakhouses Near Me - Durham, North Carolina

I thought this restaurant was pretty good compared to others I've been to. We ordered the filet mignon with loaded baked potato, and we also ordered the aged ribeye with Parmesan mashed potatoes. Both steaks were cooked exactly how we liked medium rare and the seasoning was done very well. I would say that for the price of the steaks instead of just one side they should offer two sides. I will definitely come back here again if I'm in the mood for a steak. read more

Firebirds Wood Fired Grill - Bread - Steakhouses Near Me - Durham, North Carolina

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I ordered the ahi tuna salad today and when it arrived, I thought I tasted cheese or cream in the dressing. I notified the server that I was I had a dairy allergy (gives me GI issues). He took it back and returned the meal saying there was no dairy and it was OK. I ate part of it and felt queasy so stopped. About 30min later, I started having bad stomach pains and had the runs for the next 2hrs. I do not recommend a restaurant that gives incorrect health information. What if I had an anaphylactic response? Will never go back! read more

Ordered pickup from here for the first time. I have been to Firebirds in other locations before, just never this one. The pickup process is a little strange if you order curbside because there are no designated curbside spots like the other restaurants next to it have. So I circled a lot trying to find a spot and couldn't really park on the curbside next to the restaurant because you kind of end up blocking everything. I ended up just finding a parking spot and going inside to pick up the order. Despite that, the food was packaged very well in separate containers. I ordered the Chilean sea bass with broccoli, and the lemon cake and the lobster and spinach dip. the sea bass was phenomenal. The dip was also very good and I loved the lemon cake, especially with the blueberries! I will definitely be back, just maybe in person next time. read more

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Definitely an ole reliable spot for me the steaks are always amazing! Adding shrimp and garlic butter is definitely a must! And Their potato's au gratin are amazing! Even their salads are very good aswell and it was well portioned and the service is pretty good but not memorable also the ambiance is good too I love the wood everywhere. I would recommend this spot! read more

Great food and atmosphere! My husband and I will be back. The service was terrific! We enjoyed the atmosphere.

Bathrooms are gross. Food was mediocre and late. Been here for almost 2 hours at our table. Not one plate came out with the others. read more

This has always been one of my favorite places to go but it's been a long time. Unfortunately it will also be my last . We sat at the bar. The service was incredibly slow . When my friend's food finally came there was no avocado in the avocado toast. They did offer to take it back but since we had already been waiting for so long we didn't want to wait. After ten minutes they brought a small dish of diced avocado which was not very fresh. They did not even offer to adjust the bill it was full price. Terrible service! read more

We just had lunch at Firebirds, the South Point location. It was a terrible experience. We were the second table of the day to be seated. We all ordered from the Pairs section of the menu. It took them over an hour to serve our food. Other diners, who came in after us, were already being served their food before ours arrived. My Loaded Potato was under cooked and barely warm. My husband's smashburger was barely warm. This was very disappointing as Firebirds used to be one of our favorite go-to places but their quality has really gone downhill. I won't be going back. read more

We go to this Firebirds very often. The food is always great. The atmosphere is also nice. And if you get on their mailing list, you can sometimes get good offers. We always take advantage of those. read more

Waitress was very attentive and polite. Host was very friendly gives you a friendly environment will definitely be back read more

Firebirds Wood Fired Grill - Bacon Deviled Eggs, Cajun Ribeye*with broccoli and cheese, and Grilled Street Corn - Steakhouses Near Me - Durham, North Carolina

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