Firehouse Subs is one of my frequent sub haunts and on the menu today was the Fire House Chicken Bacon Ranch. The FHCBR if you will, had a pepper next to it on the menu I assumed that means spicy so I asked the guy if it was spicy to which he replied "it's not that spicy" so I had an image in my head of a piss poor mild hum, to which I say the counter-man's description did not do the "not too spicy justice". Now this was not a flaming hot hurt your mouth kinda spice but it was a leave some heat lingering great flavor kind of spice, and I've got to add idd consider myself to have a pretty high heat tolerance so idd probably think most normal people are probably gonna think this thing is actually pretty spicy. So I gotta ask, since when are there spicy subs? Like not just sweet peppers, pepper relish or jalops I mean since when do they slather a bad boy down with some capsaicin infused chipotle mayo? My brain doesn't logically go to subs should be spicy, but apparently the chefs over at the Fire Company thought it did and let me tell you I commend them for that. They gave me something I didn't know I needed Fire fighters are supposed to put fires out not start fires and let me tell you Firehouse Subs lit a fire in my mouth and my heart today. Get yourself FHCBR especially if you ain't afraid of the fire, you may get a little burnt 10/5 read more

Firehouse Subs - Fast Food Near Me - Carlisle, Pennsylvania

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I came here because it was BOGO if your first name starts with "K," so voila I appeared! It was empty when I came in so I was greeted and assisted immediately. A bunch of younger guys were working and one was new to the register. They were all nice gentleman and made my sandwiches as I asked. The place was clean, service was good and my food was good. What more can you ask for! I'll be back. read more

Firehouse Subs - Fast Food Near Me - Carlisle, Pennsylvania

This was for a large catering order at a physician's office. The Turkey, Ham and Gilled Chicken Subs were a very nice size, tasted fresh and yummy with plenty of meat, fresh veggies and nice sub rolls. Cookies and Chips were also quite good! This is my first time using Firehouse Subs and if I do another lunch in this area, I'll definitely be using them! read more

Firehouse Subs - a cut in half sandwich on a plate - Fast Food Near Me - Carlisle, Pennsylvania

As far as fast food subs go, these are my favorite. I really enjoy Firehouse subs and the company does a good job supporting local fire companies and showcases gear from those departments. The walls feature different articles and momentos, they support local initiatives, and have tasty food. They used to have nearly 20 hot sauce available but the last few I've been to don't have them any more. They do offer take-out sauce packs but those are large manufactured hot sauces. This particular location had very friendly employees and they readily helped me discover a new (to me) menu item - I almost always stick with the medium Italian, fully loaded. PRO TIP: Try their Captain Sorensen's sauce. You'll see it in bottles on the counter. It is a nice complement to most of their subs. read more

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Food is always fresh. Very welcoming location and if you go at the right time it's not too crazy there. We just need a location in Shippensburg, please! read more

I ordered on the app and the store cancelled. They called and said it was an electric issue. They said it would be refunded but hasn't been. Now going back and forth with the store and the app both tell me to call the other. Only to find out the store lied and cancelled customers orders because they accepted a catering order. It has been days and no refund. Way to treat paying customers. read more

I was here last week at around 5:40pm, the staff of teenagers were so annoying and obnoxious, the two boys took super slow to make my food because they were too occupied with singing to each other. Then the two girls were in the back giggling and gossiping, I'm honestly surprised that their manager trusts them to run this place alone haha. I got a headache from just waiting for my food in here, my order was incorrect and this is the closest/local Firehouse Subs in the area unfortunately. Ughhhhh read more

This is the 1st and last time i eat at this place, got my sub with soaked bread went to pick it up, and it fell apart. Due to the bread being soggy...grrrr. Threw away the other the half . I like to eat my food NOT WEAR IT!! read more

Probably one of or the worst sandwich I have ever had. Threw it out. Place looks filthy. Run by young kids who could care less. Prices are high- NO COMPARISON TO JERSEY MIKES. Will never go to a Firehouse sub again anywhere. One and done-Gross read more

I visited Firehouse quite often in 2022. Almost every time, I left disappointed. The service, the food, the cleanliness. They had a lot to work on. I always gave them a second, third, maybe fourth try and it didn't seem anything changed. I finally gave up. Recently, one of my friends mentioned they were switching owners. I was very pleased considering I love what Firehouse stands for and once in awhile their food was really good considering the employees had their act together. For a short while the store closed due to the switch of owners. A few weeks ago it opened back up and boyyyy am I pleased after going back. The new owner & employees care so much about the customer experience. They make you feel welcome (in the past you felt like a burden to the employees day). The food quality is excellent. Everything is SO fresh! The tables are kept clean, they greet you, and you leave smiling. I had to write this review after visiting again under new ownership. If you've ever been un-satisfied with your experience.. definitely give it another try! I have 100% faith they'll make you re-think Firehouse. I'm so happy I can not only support local Fire Departments but also have a good experience as well. Great job to the new owner and employees! You're killing it! read more

If you download the app on your birthday you can get a free medium sub, I ordered the hot Virginia ham - mayo, deli mustard, lettuce, tomato, onion, and a kosher dill pickle on the side. Overall sub was good, read more

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Haven't been for a few months, heard it was under new ownership. Went in at noon today (12/8/22) the place was busy, I was greeted by the staff "welcome to fire house!!" It was visibly cleaner than my last visit, the service was fast, the sub was great, even met the new owner as she was the one taking orders. Said she was excited to turn the place around. I'm really glad to see this because a few months ago a co worker and I walked out without even ordering. The place was a mess and the employees could care less that we were even there. I don't find myself leaving "positive" reviews very often, but I feel it was due. Props to the new owner for a great experience today. Good luck and we look forward to seeing you more often!! read more

This was the best subs I've tasted all the way from West Virginia to Pennsylvania my sub was so juicy and delicious definitely my favorite place for subs fills me up way better then subway and the workers were fast and nice the place was clean and they follow the COVID rules a man came in without a mask and they nicely told him they couldn't serve him without a mask so that made the place good as well read more

Firehouse Subs - This is the Italian Sub which was delicious and juicy - Fast Food Near Me - Carlisle, Pennsylvania

Yall deserve your bad reviews. How do you screw up a sandwich to go so bad. This is sad because I really like other firehouse locations.

Wish I could give no stars. We've tried so many times to give this place a chance and every time they screw it up. Maybe they should consider food allergies when customizations are put on orders- because I now I have to throw my entire order away. read more

I stopped by for dinner sans the family. I tested out their hook and ladder sub on wheat. It was good with soft roll and great ham and turkey. I got the combo but next time I may go for the sub only as they fill you up. The place is an easy on off from the interstate and the restroom is clean. I did have one pet peeve in the Firemen's room....who puts a garbage can (a tall one too) right in front of the baby changing table? Obviously not someone who has carried a baby desperate to have her leaking diaper changed. That's my one star reduction....but that could change. The decor is cool as they had a PA Indian tank on the wall. I'll be back. read more

Firehouse Subs - Fast Food Near Me - Carlisle, Pennsylvania

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Terrible, terrible kitchen management over critical or peak hours. If you need your food at a specific time, and that time involves over lunch on a Friday, hard pass and choose some other restaurant. You will not get your food timely. I ordered on DoorDash @11:45 on a Friday...after 4 other dashers passed on the wait, my food came @ 1:40 with a kind dasher who felt obligated to spend about 20 minutes waiting for my order to be completed. It's subs and salads folks, it shouldn't take 2 hours to get an order out. I wish I could leave zero stars. Update: As I unpacked my food, it was a miracle that my salad wasn't all over the inside of the bag, because the lid was not on even a bit tightly, and I received no plasticware to eat it with and no napkins. Darn good thing I was at home and have my own silverware and napkins. read more

Ordered online and food took over 45 minutes to be ready. Customer who came in store while I was waiting and ordered food for his food in 10 minutes. Incompetency runs rampant at this location. Restaurant is dirty with floor mats on top of garbage receptacle, filthy bathroom, supplies lying everywhere. read more

Honestly disappointed. As a firefighter at two different stations, I suggested this place to my fiancé who's never been to one. I used to go to one in Lynchburg, VA and it was great. Today, I cannot say this was a stellar experience. The girl we ordered from was nice, but confusing with the menu. I ordered a small sub combo that gets you Mac and cheese. She asked if I wanted a combo on top of that? I figured just adding a drink, but then wasn't sure if I got a cookie or not? Pretty sure it costs more how she ran it up than just getting my original combo. We ended up paying for a cup of water? When our order was up, we started walking out and my fiancé checked our order and our max and cheese was missing. The girl got it than and apologized, which was fine. We got to our truck and started on our way. I opened my sub, took a bite, only to notice there is no meat at all in it. I paid 5 dollars for bread, Mayo, tomato and lettuce. Hugely disappointed by the negligence at this location. Hoping it's not your normal. My fiancés steak sub tasted like it was spoiled steak. He's now feeling I'll after eating it. 2 stars because the staff was kind, but this was the most disappointing experience I have had with you guys. read more

Firehouse Subs - a hand holding a sandwich - Fast Food Near Me - Carlisle, Pennsylvania

The subs are sub-par. Small for the price (I ordered a medium for 9+ dollars, and it was not that big). But it was a blessing in disguise. They tasted so-so. The rolls are the most important ingredient on a sub, and Firehouse's is average, if not below. If you want to give this place a try, I have one warning: Do NOT order the mac and cheese side. It's horrible. read more

Friendly and detail-oriented staff. The wait can be longer than average for fast food but that's the only downside.

My wife and I went in for lunch and were mostly ignored at the cash register waiting to place our order. We were the only customers in the store. When the employee finally came to take our order she acted as if she didn't want us there. She and the other employee both treated us as if we were such an intrusion on their day. We were of a different race and you could feeling their hatred toward us. The demeanor, the behavior, attitude and body language reflected such disdain for our presence. read more

What idiot thought putting deli mustard on an Italian sub was a good idea Way over priced read more

My husband wanted to try Firehouse Subs for awhile so I decided to stop on my home from work. Firehouse Subs is conveniently located off S.Hanover Street in Carlisle. When I walked in there were no customers and the employees where all crowded in the back. Quite awkward. The gentlemen employee took my order. A simple large roast beef sub with pepper jack cheese and lettuce on wheat. The sub was made perfect, however the sub roll is so thick my husband took the entire top off of it and ate it that way. He said you could make a whole other sub out of the top roll itself. Nevertheless, one try at Firehouse Subs is enough for us. read more

If you're lucky they might pull their masks over their mouths. That's as good as it gets. Pretty gross. Left tonight without my food. No offer to refund; no apology. read more

Stopped here on my way down 81, thought it would be quicker than the long Chick-Fil-a line. Wrong. Ordered and paid just to stand around for 10 min listening to the two workers complain about someone and make plans for after work. Even though I paid for my meal I left, the women putting the sandwiches together looked like she had just rolled out of bed with no hair net on ... gag. Went through Chick-fil-a and while the line was long was out before the people before me at this mess. read more

So it says it opens at 10:30. We show up at 10:30 and a worker is sitting outside. This lady with "kris" on her name tag shows up 10 minutes late then when she does show up she lets us sit outside for an additional couple of minutes. She unlocks the door and walks away. She was extremely rude didn't bother to apologize for the wait or anything so we walk in and order and sit down. We ordered a chocolate milk for my daughter and when we got to the table realized we didn't have it. We went back to the counter and asked and the guy said "well, if you would have picked it up". My smokehouse beef and cheddar brisket was cold in the center and not good at all. VERY disappointed! read more

Awful service. No sense of urgency. Waited over 30 mins for my food. Will never return to this Firehouse Sub location.

Absolutely AMAZING food. Excellent quick service...Clean.dining area. Very Impressed.. Will definitely be back.

Place is alright.. Workers don't seem the most interested in working there but food is decent!! Have had mixed experiences with the service there.. read more

Awful. Tried ordering here multiple times; we always use their app. The food has never been correct; either subs were made incorrectly (missing ingredients or with ingredients that we asked them to exclude) or items were missing all together. Today we tried to place an order inside as the restaurant is marked as "temporarily closed" through the parent company, and the man behind the register was outright rude to us before we even made it to the counter. Will never visit again - Carlisle has too many amazing small businesses who need support to waste money and time here. read more

Really great sandwiches. Fast and friendly. Have yet to wait in a line. Usually in and out in five minutes. Love the hook & ladder, fully involved. Really good hot sandwich - perfect for the cooler weather. read more

We did not get what we ordered , The food was cold and didn't even match our order . It is a shame we order for catering events , we know now never to order here again , nor for our events . read more

Stopped by after visiting the army museum and loved it. My sub was amazing. The staff was friendly. Everything was super clean. My kids even loved it. Wish it was closer. read more

The subs were okay; the salad did not have most of the ingredients described. I would never order another salad, meaning my family will probably go elsewhere read more

This has reopened under new management. Service was good, the store was clean. But the subs are just ok. I guess it is hard for chain stores to sell subs in PA with so many other places doing the same thing. Many other better tasting choices. read more

Today i placed an order at 10:11am via grubhub. The location opens at 10:30. I asked for a delivery time of 11:30 to give them time. At 11:06 i got a notification my order was on its way.At 11:55 I called the store to see what was going on. I had to call twice, when i got an answer the women was EXTREMELY rude. Stating we are so busy and then hung up. I understand busy i have worked in the food industry thus the reason i placed the order so soon. Also if you are having such an issue please call, it requires i add a phone number. Also it is going on 12:30 and i still have not received anything. I will not order from this location again. I understand this is not Grubhubs fault, but this is not ok. read more

I went to Firehouse Subs today at 11;30 AM, at the noble Boulevard location, in Carlisle, Pennsylvania. there were 4 people behind the counter, Christina, and 3 others, one of who I assume was the manager, About 5 foot, 10 inches tall, with balding grey hair. No one acknowledged my presence, or even said that someone would be right with me. I waited 5, or 6 minutes, and still nothing, so I turned around and left. No one said a thing, and just let me walk out. If this is how you treat your customers, I don't think that I would recommend your establishment to anyone. This was my first time to go to any Fire House Sub Shop, and it will probably be the last time. Your loss, not mine. read more

I stopped by for a quick lunch and found a long line. Figured it must be good, but it wasn't. Bread was kind of stale and just bland overall. Kind of like a spruced up Subway! read more

My family and I have been many times,food is always fantastic! My only complaint is they have a rewards program and I signed up for it but never get "credit " for our visits. I ask why my points are not showing and I'm told they are having a problem with the program. That's the reason for 3 stars,give us dedicated customers our points so we can earn free goodies read more