Employee was really nice and respectful and FAST I forgot to ask for his name but he was brown and had curly hair and he was a little Asian but had AWSOME customer service!!! read more

Didnt get what was ordered and the 2 from the order was the right sub but had everything on it after the order was just meatand cheese

This was the worst experience I have ever had. I decided to go through the drive thru because I only needed one sandwich and a bowl of chili. There was one car at the window and one in front of me. I was in the drive thru lane for 45 minutes! At first the wait didn't bother me because I didn't know the size of the orders in front of me. 30 minutes later and I was finally at the window. I figured I would get my one sandwich quickly, but no another 15 minutes go by, when the gal finally comes to the window I am frustrated and asked what the problem was, I only ordered one sandwich why the delay? She was very apologetic and said that they are all under 18! I don't understand what that had to do with it. Then I finally get my sandwich home and it was not what I ordered. I ordered a turkey bacon ranch with no mayo. I received a sandwich with either pastrami or corn beef loaded with mayo. It was so disgusting I couldn't eat it! I also ordered a bowl of chili and only got a cup! It will be a long time before Fire subs gets my business again. read more

Your employee Vivian is horrendous. While ordering she made rude comments about my husband not wanting onions on his French dip. The cashier had to apologize to us. Observed her again today making fun of other customers. Completely unacceptable and unprofessional. The rest of the staff was excellent. read more

Great sandwiches and friendly fast service Also a benefit to the local firefighters that deserve everything

Unfortunately, I hate to give a poor review, but today things just weren't quite right. I ordered a small pastrami sandwich with deli mustard and provolone cheese. Requested no tomato, mayo, lettuce or onion. When I got home it had all that I requested NOT to have, no deli mustard and no cheese. The other order was a ham sandwich with no onion and no mayo and requested spicy mustard. No mustard and loaded with mayo. Training was happening at the time and I think it was very bad timing and not helping the cashier on how to input the orders correctly. Too expensive to get sandwiches that aren't made correctly. Our first time we were happy but this time, not so much. Hopefully training goes better and they can get their act together. read more

Firehouse Subs - Small pastrami. I removed the tomato and onion but you can see the load of mayo, no mustard and where's my cheese? - Fast Food Near Me - Carson City, Nevada

25 minutes to get two terrible subs from drive through, staff rude and incompetent, never again

Great sandwiches and the folks working there are very kind, professional and make you feel welcome. The Carson City location on Highway is run very well. I love going there! I love that Thanksgiving sub! My 84 year old father is a regular and he goes almost every Saturday after church. One of his favorites. He loves the cookies too. ;) read more

The fire house in Gardnerville has the best French fries but the Carson city one didn't. The other day I went to the Carson city store after not going there for awhile and the had a big sign saying add fries to your combo. I was happy to see they had fries now but when I ordered and said add fries they said they don't have fries. Why put a big sign saying add fries to your order and not have them. Carson fire house get it together and get the fries or take the sign down. read more

Went through the drive-thru the other day I always have to wait a long time in this drive-thru it was bad and then they were jumbled on what I ordered. I don't think I will be going through again I honestly like their food but I also was charged for their small sandwiches way too much for what you get. read more

I fell in love with their engineer sub! The combination of turkey, mushrooms , cheese, and onions is perfect! I have tried other subs as well and was very pleased. The subs are pricey, but worth it! Everyone that I have dealt with there have been super nice. My go to place for "fast food" when I out and about running errands. read more

Paid $12 for a small Turkey bacon and a diet soda. Soda was not diet. It's not the calories, it's the sugar I can't have. Messed that up. Sandwich was drenched in mayo. I had two bites and threw it and my incorrect drink away. Ugh. I'll stick to other shops. read more

Great sandwich! Fast service. Friendly staff. Reasonable prices. Will definitely go back. Highly recommend!

We ordered food through the app to be picked up. We got there early to grab some drinks and they let us know that they weren't done being made yet so we decided to sit down and wait. We waited another 20 minutes before we went up to the counter and asked what was going on and The cashier picked up the bag and said oh it's right here even though we were the only people in the restaurant. The place was clean, however they were out of tea. The food seemed decent. read more

Why oh why do so many sandwich places go down hill? My sandwich was just ok, made sloppy by people who are not the friendliest. The person taking your order should not be wearing mask in 2024, I can't hear you! All in all very overpriced food with subpar service. read more

I was on my way to catch a movie at 12:35, on April 25,2025 when my husband and I went to the drive thru to get a couple of sandwiches, no one was in line which was nice for a change because it usually take for ever to go thru the drive thru here in monden, I told the nice kid taking the order to please make sure that i had a pickle in my order because the prior order did not have a pickle, when i got the order my husband paid cash and did not get a reciept for the two sandwiches, when i went to grab my sandwich box to eat it felt heavy and when i open it this is what i got, my safwich was soggy and 9 pickles stacked on top of my small sandwich which i order hot but it was cold and wet. I called from the theater and asked for a manager but there was none on duty, and a kid answered by the name of Ruben who said he was in charge. So i am reporting this to corporate , they need to teach these kids some manners on how to treat their customers specially elderly people. Not a good way to start your new buisness here in Minden. read more

Firehouse Subs - Fast Food Near Me - Carson City, Nevada

Pulled Pork on Hawaiian Bread was Delicious, Hero Sandwich Never Disappoints . Service was slow as I was the only customer at about 7:30pm read more

Sparks Location. Idiots! They asked if I wanted pickle on the side. I had ordered two sandwiches. No pickles!

Delicious Italian hoagie!!! They are always polite and quick. I receive a delicious sandwich every time. I am a Philly native so I know hoagies!! read more

We are monster fans of Firehouse subs on William in Carson City. Their sandwiches are both tasty and filling. Prices are extremely reasonable and they do contribute back to the community. Did you know they donate a percentage of the profits toward providing the lifesaving equipment and needed resources to first responders and public safety personnel? I really like that you have the option of a small, medium or large sub. Some days I'm hungrier than others. My go-to is the Firehouse Steak & Cheese. They sauté the steak, onions and peppers; Add provolone and mayo/mustard and wrap it up. A bowl of chili with crackers and a Powerade and I'm stuffed! On days where I'm daring and throwing caution to the wind, it's the New York Steamer. My goodness, corned beef, pastrami, cheese and the Italian dressing/mayo/mustard on a wheat bun. The restaurant still looks new and the tables, bathrooms and drink stand are kept clean. You can sit high or low and there's usually a game on the big screen. We've always had fantastic service. We order and pay...they deliver it to the table with a smile. 12/19 read more

Firehouse Subs - Fast Food Near Me - Carson City, Nevada

Service is great. Food is BEYOND overpriced. You've got to be careless with your money to eat here. It cost about $8.50 with tax for a 4 inch sandwich (with hardly anything in it) picture for proof read more

Firehouse Subs - Cheese Firehouse Steak & Cheese - Fast Food Near Me - Carson City, Nevada

Ordered a veggie online with lettuce, tomato, pickles, onions and mustard. I got bread with cucumbers and green peppers on it. NOTHING ELSE! I've attached a photo because it's just such a sad sandwich. Never again. read more

Firehouse Subs - Small veggie no cheese. - Fast Food Near Me - Carson City, Nevada

They serve very good, very fresh sub sandwiches. This goes for the salads as well. The Italian is my favorite. I order extra pepperocini and ask the the sandwich NOT BE STEAMED. Service is quick. There are comfortable tables for eat in. I did enjoy an oatmeal cookie on one visit. There is a drive through but I prefer to go inside. One more thing, the coke machine with the variety of flavors that you choose yourself. Fun! read more

Slowest drive thru I've ever been in and was the 3rd car. Took 25 minutes to get to window. read more

The service was okay. My first mistake was to place my order to go. When I got back and unwrapped my sandwich, I found a gross amount of mayonnaise. I scraped it off and found that none of the garnish I requested was on the sandwich. $16 for a crappy sandwich. Never going back. read more

Service here yesterday was HORRIBLE. During an unbusy time, went in to get 3 subs. After 1 hr of waiting, was asked what we were having, which was ordered in store and paid for an hour previous. When I repeated the order the manager, he said "Oh yeah I remember that order". But it hadn't been made. He said they would make it right away and gave us 3 cookies for the trouble. Still had to wait an additional 10-15 minutes for them to make it. It seems their priority is drive thru and not in store to go orders. Lesson learned. read more

I ordered the Smokehouse Beef and Cheddar Brisket, by the time I go home the entire bottom of the container was soaked in some sort of greasy liquid. There was so much, the bottom slice of bread was soaked and soggy. My wife had the Thanksgiving sandwich and was very pleased. I guess you win some and loose some. On the positive, service was great. They were very, very busy so there was a bit of a wait. Maybe 10 or 15 minutes, so not excessive. Also the hot sauce bar is back, yay! read more

Terrible, took three times to get order straight, had to wait forever. Very nice but way too slow.

Made a pit stop here on our way out of Tahoe for a road trip. Zac was super hospitable and offered great customer service! He totally went above and beyond for us. We were heading on a 4 hour road trip and he graciously kept our other to go sandwich warm while we ate our sandwiches. We tried the Philly cheesesteak sandwich, bbq brisket, and the turkey sandwich! I'm normally wary of corporate sandwich stores but this was delicious! It was even good after sitting for a few hours. Mac and cheese was good too not dry at all! read more

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The location was clean The staff was friendly and efficient. The sandwich tasted good. However, I felt that the $$ I was charged for my meal did not feel like a good value. The fact that a percentage of my purchase goes to local fire departments is what sets this place apart. read more

If you go here, ensure you clear your schedule. It takes about 40 minutes to get your order.

Louis gives great customer service, he's got a winning smile and a great sense of humor. Very clean store, great food!

Great subs. Very convenient online ordering. Always accurate and on time. Easy pickup. read more

Lousy service. Drove up for a sub and a salad. Drove away to find a shady spot to eat in and discovered, no napkins, nothing to eat the salad with, and no dressing on the salad. I walked back in to get a fork and napkins and had not yet discovered the salad had no dressing. We'd ordered honey mustard. When I told the counter person we needed a fork and napkins, he giggled. I almost asked to have my tip returned. There are many other sub shops around. This one is history! read more

Nothing wrong with this place. The lady who was manning the cash register was very friendly and was checking in with people eating during slower moments. I ordered a Philly cheesesteak - yeah, I'm going to flash my Cheeseteak Expert Badge because I grew up in the shadows of Philly and worked there for many years. I know a good cheesesteak and this one was just... okay. First of all, I wasn't a fan of the bread. I prefer a crustier outside to the baguette (purists prefer Amoroso style bread). As for the cheesesteak itself, it came with mushrooms, green bell peppers and onions. A little light on the cheese itself (PROVOLONE, if you must ask). I try not to salt my food at all, but there was so little flavor from the meat itself that I just had to add salt to the sandwich - a rarity for me. PRO TIP and NOTE TO SELF: Next time you order a cheesesteak anywhere, ask if the mushroom are CANNED or fresh. I want fresh mushrooms. Nearly $12 got a large soda (had I known the cup was that huge, I would've asked for a smaller size, honestly), a bag of chips and the sandwich. Love the concept and friendliness of the place. Next time I'll try another sandwich. read more

Firehouse Subs - Fast Food Near Me - Carson City, Nevada

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Ordered through the webapp and went and picked up. When I got home, my sandwich with "light" jalepenos was covered with them (like stacked three high for a couple of bites), no tomatoes as requested, and the amount of chicken that should have been there wasn't. There were literally three pieces of chicken half the size of my pinkie on one side of the sandwich. What's the point in having an app you can customize your sandwich on if the person making your sandwich just ignores it? Looks like I'll just be going elsewhere for sandwiches in Carson City. read more

Hook & Ladder or an Engineer...yep you guessed it, I am on my way to the drive-thru at Firehouse Subs trying to make a committed decision before I arrive on a 'Fully Involved' with pepperoncinos on the side with my sub sammich from this tasty joint! LOVE, love how yummilicious these subs are with piled on deli meats, melty cheese, fresh lettuce, tomato and flavorful rolls. My fave part I can call in my order to pick up via the drive-thru or order one of these OMTASTY subs in the themed firehouse restaurants - LOVE IT! Going through the drive-thru makes our furry kids veryyyy happy! The staff here at our local Firehouse Subs generally will have a doggy treat for our furry kids as we wait for our quick turn-around deLISH sandwich and of course pickle on the side to-go! If you order the combo, you have a choice of a bag of chips or cookie - OMGoodness does it get any better! How about the Coca-Cola freestyle machine for a whooping 120+ different drink combination from yep you guessed it Coca-Cola, Fanta, Dasani aka Water, Minute-Maid Lemonade Iced-Tea options to Sprite! If I haven't persuaded you to try one of their appetizing Firehouse Meatball subs for yourself quite yet, how about this! A portion of every purchase at ALL Firehouse Subs locations goes to the Firehouse Subs Public Safety Foundation, to be used to provide lifesaving equipment to first responders!! Now that's AWESOME!! Learn more at: https://firehousesubsfoundation.org/ Enjoy and don't forget to sign up for your kids FREE medium birthday sub: https://www.firehousesubs.com/birthday/ - Happy Birthday to YOU!! =D read more

Firehouse Subs - Drive-thru menu - Fast Food Near Me - Carson City, Nevada

We came here with our baseball team, plenty of seating to fit us and other people. Their sandwiches are pretty tasty. I had the Medium sized Hero with Roast beef and ham. Perfect amount of meat, bread wS super soft and warm. Order a combo that came with chips and a large drink. I wish they had one in my home town in California. I would go there again if I was in the area. read more

Firehouse has been pretty consistently good. Came here for a quick lunch and it did not disappoint! Had the Smokehouse Beef sub for the first time and it was really tasty. Pretty fast too and he place is clean which is something I always appreciate at a fast food place. I was able to watch some sports while I ate and the employees come around to see if you need anything. This place just did everything right to me. read more

Firehouse Subs - Smokehouse Beef and Cheddar - Fast Food Near Me - Carson City, Nevada

What is going on here?!? I have enjoyed coming here for years now and have even enjoyed the new location in Sparks but as of late something here has really been off. The last few times I have come to this location something has managed to go wrong. The previous times it was mainly service related and I'm not the one to complain about places which normally do a solid job but after a couple of consecutive poor experiences and the today's I had to share/vent! I called in an order for pick up for my brother and I. I told the gentleman on the phone I was calling it in because we were in a bit of a hurry. My brother wanted a medium Grilled Chicken on white, and I the new Spicy Cajun Chicken on white also medium. The gentleman on the phone said they didn't have any mediums breads left and we would have to get a large or small. Said no problem and made it a large. Then he went on to say they didn't have any white larges and would have to make them wheat. We we went from white-mediums to large-wheat's. Once again, said no problem and placed the order. 20 minutes later we made it to the restaurant to pick up the sandwiches and we get told that "There is a problem with your order and that problem is that we are all out of chicken." Really?! When I placed an order, the person told me a number of different breads and sizes they were out of but forgot to tell me they were also out of chicken? How can a sandwich place be so ill prepared for lunch? Further more how do you not call someone back and tell them that their Grilled CHICKEN and Spicy Cajun CHICKEN sandwiches wont be made because they don't have the single most important ingredient CHICKEN hahaha. Wasn't offered any sort of customer service, was simply told to order something different. I honestly had lost my mood for a Firehouse sub at that point anyways so we choose to go else where instead. Very disappointing, I don't know what the deal is right now with this location but I hope management gets it together I would hate to stop coming here. read more