Ordered through the webapp and went and picked up. When I got home, my sandwich with "light" jalepenos was covered with them (like stacked three high for a couple of bites), no tomatoes as requested, and the amount of chicken that should have been there wasn't. There were literally three pieces of chicken half the size of my pinkie on one side of the sandwich. What's the point in having an app you can customize your sandwich on if the person making your sandwich just ignores it? Looks like I'll just be going elsewhere for sandwiches in Carson City. read more

We came here with our baseball team, plenty of seating to fit us and other people. Their sandwiches are pretty tasty. I had the Medium sized Hero with Roast beef and ham. Perfect amount of meat, bread wS super soft and warm. Order a combo that came with chips and a large drink. I wish they had one in my home town in California. I would go there again if I was in the area. read more

Firehouse has been pretty consistently good. Came here for a quick lunch and it did not disappoint! Had the Smokehouse Beef sub for the first time and it was really tasty. Pretty fast too and he place is clean which is something I always appreciate at a fast food place. I was able to watch some sports while I ate and the employees come around to see if you need anything. This place just did everything right to me. read more

Firehouse Subs - Smokehouse Beef and Cheddar - Fast Food Near Me - Carson City, Nevada

What is going on here?!? I have enjoyed coming here for years now and have even enjoyed the new location in Sparks but as of late something here has really been off. The last few times I have come to this location something has managed to go wrong. The previous times it was mainly service related and I'm not the one to complain about places which normally do a solid job but after a couple of consecutive poor experiences and the today's I had to share/vent! I called in an order for pick up for my brother and I. I told the gentleman on the phone I was calling it in because we were in a bit of a hurry. My brother wanted a medium Grilled Chicken on white, and I the new Spicy Cajun Chicken on white also medium. The gentleman on the phone said they didn't have any mediums breads left and we would have to get a large or small. Said no problem and made it a large. Then he went on to say they didn't have any white larges and would have to make them wheat. We we went from white-mediums to large-wheat's. Once again, said no problem and placed the order. 20 minutes later we made it to the restaurant to pick up the sandwiches and we get told that "There is a problem with your order and that problem is that we are all out of chicken." Really?! When I placed an order, the person told me a number of different breads and sizes they were out of but forgot to tell me they were also out of chicken? How can a sandwich place be so ill prepared for lunch? Further more how do you not call someone back and tell them that their Grilled CHICKEN and Spicy Cajun CHICKEN sandwiches wont be made because they don't have the single most important ingredient CHICKEN hahaha. Wasn't offered any sort of customer service, was simply told to order something different. I honestly had lost my mood for a Firehouse sub at that point anyways so we choose to go else where instead. Very disappointing, I don't know what the deal is right now with this location but I hope management gets it together I would hate to stop coming here. read more

Ordered the New York Steamer based on the photo from their website menu. See photo comparison. My sandwich had very little pastrami and very little cheese.., this sandwich was all bread. Was this worth $9.99?? ABSOLUTELY NOT! I'm trying to support our local businesses during these difficult times but I keep feeling ripped off lately! read more

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We eat here often but decided to order for our office. The presentation and food is on par with what you get at their shop. Sometimes when you order in it's not as good. This was for our office of 23 people. Rave reviews so we will order in again...especially nice when they help you load it up with a smile!! read more

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I came here with some coworkers for a quick lunch today and I must say I dont think I'll ever step into a subway again! I tried the Hero sandwich and it was so good, fresh, and filling! The prices are definitely worth it! While we were eating one of the staff came over and asked if we needed anything and was so friendly! You would t get that at other sandwich places. I cant wait to come back and try other sandwiches! Great job!! read more

Quick review !! Excellent Excellent Excellent Went through the drive thru, super fast and the sandwich was, you guessed it, Excellent!! I had the Italian Sub and there was plenty of meat and fresh veggies on it. And for a medium size it was less the 9 dollars ! I will definitely be back again. Thank you!! read more

Firehouse Subs - Fast Food Near Me - Carson City, Nevada

Yesterday was my first stop at Firehouse. My husband and mother in law work in Carson and make their affection for this place known. First off, the atmosphere is very cool. Love the FF vibe and decorations. I arrived a little after 12 and the place was packed, only one table top open, everyone must have Oregon because there was no line at the register. I was tinkering between two sandwich choices and asked the lady at the register what her preference was and she hadn't tried them. But, she was able to tell me what was a more popular order so I went with the small cheesesteak and "made it feisty" which means added cherry peppers and banana peppers. I opted in for mushrooms as well. I saw they had a sauce rack with dozens of sauces labeled 1-4 for spiciness. Then we waited, probably close to 20 minutes- which was unexpected for a place with a drive thru. When my sandwich arrived, it was good. Not great. Capriottis does a much better cheese steak sandwich. Sadly it wasn't spicy at all so next time I'll get it "feisty" and "firey." The bottom of my sandwich felt dry, and if I wasn't so hungry to eat right away I think exploring the sauce shelf would have been a good idea. They have one of those "make your own" Coca-Cola fountain machines. The staff was great, they actively check in on dining customers, bus trash and are always productive and friendly. I'll be back to try more sandwiches. read more

Firehouse Subs - Fast Food Near Me - Carson City, Nevada

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I love firehouse subs!!! So many different options, all delicious, great customer service, great prices. Theyre also one of the only places that delivers to my location so I appreciate that. Everytime I'm running around Carson and want to go for a quick, yet delicious bite, this is where I stop !! read more

Firehouse Subs - Fast Food Near Me - Carson City, Nevada

Placed large order through the firehouse app. 1. Set pick up time for 5:30. Receipt came back to pick up at 6:30 so I had to call. The guy that answered said it was on his end at 5:30. Ok. 2. All sandwiches were normal except one that had some items removed. The receipt showed these items still there. Called again and the guy said they showed removed on his end. Ok. 3. Picked up sandwiches and the special sandwich was not special and items asked to be removed were not. Urg, even after I verified. Final straw, missing my chili, not going back for one chili, but when I called the guy said all he could do was write down my name and give me a free chili next time I come in. Like, after such a bad experience I would ever come back. read more

I had an opportunity to try Firehouse Subs for free, since their app offered me a free birthday sub. I cruised in on a Tuesday for lunch. The restaurant was clean, well staffed and I was greeted heartily the moment I entered. I placed an order of the Beef Brisket and Cheddar BBQ Sub, and also got a lemon/white chocolate cookie with a Coke. The sandwich was very well prepared, the staff is obviously well-trained and takes pride in presentation. Either that or the just CARE about the total dining experience. That was refreshing. The cookie was SO GOOD, omg drool. There are the reasons for the stars. The sandwich was not so good. It had nothing to do with the bread, it was delicious and perfectly toasted. The Barbecue sauce is a family favorite, but mixed with mayonnaise - I'm not quite sure how to experience that. Plus, the meat was ENTIRELY questionable. It was thinner than the 'Anerica's' competitor (however possible, I don't know!) And it was kind of tri-color. Almost like the meat was engineered to resemble actual brisket with burnt ends and fatty strips. But it was PAPER THIN, and almost had the flavor of what I imagine Alpo dog food might taste like. I was absolutely relieved that I received this 'Alpo Brisket' for free because I'd have been seriously disappointed had I paid the standard 8.29 for that mess. Again, great staff. It's not their fault they're given bad products with which to build sandwiches. read more

Firehouse Subs - Beef Brisket and Cheddar - Fast Food Near Me - Carson City, Nevada

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Amazing service and food. I come here often to get the brisket sub sooo good ! My brother loves the meatball one. You can't go wrong with any of the yummy subs. read more

Firehouse Subs - Bbq brisket sub - Fast Food Near Me - Carson City, Nevada

Chump on meat very expensive no veggies on sandwich, kids only help you!will never go to a firehouse again!

Decided to Door Dash today. We usually go thru the drive in or eat inside. The sandwiches were not good. Hardly any turkey on my sandwich and the bread was stale, like old Franco bread you get at the store. Bread on the meatball same thing and meatballs were dry with no sauce. :( we like Firehouse so really bummed. We wound up throwing our sandwiches away. Maybe best you go get them in person instead. read more

To the supervisor working today at 2:00, you have restored my faith in customer service! I received the wrong sandwich in the drive thru and when I walked into the store to get the right one, he was the perfect customer service person. Apologized and ensured the error was corrected to my satisfaction and then some! Thank you for helping keep good customer service alive! read more

Some of the best tasting subs around. I have been to a few Firehouse Sub locations, and they are consistent in there products. Great food!!! read more

Firehouse Subs - the inside of a restaurant - Fast Food Near Me - Carson City, Nevada

Very corporate, processed tasting food. My sandwich had canned mushrooms on it, which are about the worst textured and tasting things in the world. Blech. Soup tasted like campbells from a can, mac and cheese was soupy and thin. I didn't realize there was still a market for this type of food. read more

I stop in every time I am in Carson. Food is always delicious and fresh!! The staff is very friendly, I love their Freestyle Coke machine, quick service, and never disappoints!!! Clean building, fun atmosphere, and perfect place to stop before heading up to Tahoe!! read more

So the website says they close at 10 - just went to place an order at 9:05 as soon as we pulled up four workers decided to go outside and vape - I then called and they said "we close at nine every Friday night" so which is it? read more

One of my favorite places to eat! All time favorite sandwich - Turkey bacon ranch. You just simply can't go wrong. While the service is a little bit slower than your average fast food it is more than worth it and more than worth going inside and all the hassle of dining in. read more

I'd never been before. My co-worker said stop there and he would get something too. I'm always up for a new experience so I stopped there on the way out to the jobsite. They have a bunch of different sandwiches and I chose the Club one. Lot's of good meat and it was steamed. The whole place had a haze of steam. Not sure if this was intentional or not, but it sure was a unique experience! The service was decidedly not Subway style. Just order it up and pick it up at the counter. No visuals while your sandwich is made. They have a super coke machine here. I've cut sodas pretty much completely out of my diet, but they still have carbonated waters and stuff. Chips were standard Lays and some other fancy brand type. I'm sure soon they will be landing in Reno somewhere since they are a chain. So when they do, I'll probably go and check out the other stuff on the menu. read more

This place is always out of gluten free rolls it seems. Really sucks getting stuck in the 40 minute drive through when that happens. Either go in or call first if that's what you're looking for. This is the 4th time in six months. read more

Very displeased, I also come to this establishment and never have any issues but tonight was an absolute disaster. I had to repeat 1 sandwich 2 times and it was still wrong, I asked for wheat I got white.. I also asked for no onion and just so happen to receive said onion. I also was unaware due to the employee not telling me I had a choice of chips or a cookie and just assumed I wanted chips. I am not at all happy with the way dinner was. They get 3 stars because they are normally good but tonight was not a hoot. read more

really bad . took an hour to get the food , there wasnt even a line. they said sorry about being so slow but this place i really dont recommend read more

Let's be clear. I'm 100% eat local, support small businesses, small venues, non-commercialized eateries, fresh food, local shops, making small chef's dreams come true in The Biggest Little City...etc. But with this check-in, and this review, I guess I'll have to knock it down to 99.9%. Now, on to firehouse. Oh Firehouse, how I have missed thee since I moved to Reno. They're conveniently located in multiple places in Tampa, FL so whenever there is a craving they were always conveniently around the corner (and trust me once you try them, you WILL endure this craving). After moving here, and realizing that the closest Firehouse at the time was close to Roseville, CA, I realized that the convenience that I have once taken for granted was no longer. However, once I caught a whiff about this franchise having a location in Carson... I went THAT DAY..... THAT HOUR... I can always count on walking into any Firehouse location and getting the same sandwich, the same steamed-melt-in-your-mouth, scrumptious sandwich that I could find in Florida, Georgia, California, and any other location that I might find myself walking into. They just make some darn-good steamed sandwiches that can't be beat. This location clearly did not disappoint, and I highly suggest that if you haven't tried a steamed sandwich, to put it on your bucket list ASAP! read more

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I really like this sandwich shop. Everything at Subway tastes the same to me no matter what I order. That isn't a problem at Firehouse Subs. Everything is fresh and delicious and made to order. They also have sandwich choices you won't find anywhere else. The staff is friendly and seems happy to be there. Purchases help local fire departments, so you can feel good about that while enjoying your delicious sandwich! read more

Tonight I ordered firehouse from grub hub and when I tell you that was one of the best firehouse sandwiches I've had I'm not even close to joking. The two others in my house also agreed that for some reason that was the best firehouse sandwich they had had as well. Whoever made those sandwiches is the sub master cause wow. read more

I order the medium Italian on white fully involved. The sandwiches come with a pickle spear. Can't complain. Great flavor and food is always consistent. read more

Firehouse Subs - Italian on white bread - fully involved - Fast Food Near Me - Carson City, Nevada

Love the veggie sub here! Super filling and delicious! I get mine customized which is so nice, and they always get my order right. Super yummy sandwich, thanks for having a Vegetarian option! read more

I want a Firehouse Subs in RENO! Whilst in Carson this past weekend for work my boyfriend suggested Firehouse Subs. I'd never been so I agreed to try them out. Suuuuper cute. They did a great job on branding. I regret not taking any photos so I'll try to build a visual. You walk in and everything is RED. It's kind of like you are in an actual fire station with a built in sub making area. Tables are red, chairs are red, most of the walls are red. Floor is black and white checkers. They have a fire hydrant at the entrance, Dalmatian dog touches here and there. Seriously, the only thing the place is missing is a fire pole. All of the sandwiches are fireman themed with cute names and they all sounded soooooo amazing. We both tried the bacon ranch sub and it was very tasty. The customer service was great and the sandwich was fresh. Prices are affordable. It was a fun experience and I'd go over and over if they came to Reno. Top 5 in favorite sandwich land. Go check them out! read more

I had a pulled pork Hawaiian. It was very good. When you walk in, all the employees welcome you. The place is new, so it is clean and decorated in a firehouse theme. Of course! Good service, good food, and great customer service. They bring your sandwich to your table. read more

Firehouse Subs - Turkey - Fast Food Near Me - Carson City, Nevada

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Best subs anywhere! Just had lunch...its crazy busy at lunch time. Try to get there before noon or close to one pm. Very clean and we'll organized and friendly staff. Will return again. Just nor right at lunch time. read more

Thank you for a tasty hero meal and most of all, for having butter!!! No one else offers/carries my East coast condiment! read more

Firehouse Subs - They have butter!!!!!! I love yous guys!!! - Fast Food Near Me - Carson City, Nevada

Goodbye Subway !! Great staff, as well as the food. My wife and I had a large Italian for dinner, and I had the rest for lunch today !! We'll be a regular customer from now on !!! read more

Great sandwiches and fair prices. I had the chicken club with bacon, wife had the hook and ladder and the new potato soup was great. Parking is good and will be back. read more

This was the first time I have ever been to a Firehouse Subs, boy was I impressed! They absolutely put Subway to shame! So delicious! And they actually put alot of meat and stuff on the subs! (Unlike Subway) Highly recommended! read more

First time here and definitely not my last! From the moment we walked in the door we were greeted right away, someone was able to take our order quickly. Sandwiches came out quickly and staff made sure to come by and check how everything was and even cleared our stuff for us when we were finished. Forgot to mention, the sandwiches were AMAZING! We will be back! read more

Got the Philly and it was amazing thank you guys small is very small fyi. .................................

I've been to this restaurant twice and each time there's been something wrong with my sandwich the first time I had a long (7") strand of hair. The second a piece paper was left on the cheese and stuck in the sandwich. The management did a good job at refunding the money, however the carelessness of the people preparing the food should be looked at. Check your food people read more