The food is fine, but this location does not provide curbside service despite the designated parking spots and online ordering option. The phone number goes unanswered, so you'll have to pick up the order inside. It's not such a terrible inconvenience, but I don't understand why they don't remove the various curbside options if they don't actually support the service. read more

I pulled up to the parking lot at lunch yesterday, it was packed. The place was smokey, I didn't know if it was intentional or not due to the name. The first thing I noticed was the hot sauces standing on the counter. There were roughly 25 of them to choose from with funky names like Hogs breath. I got the engineer which happened to have the least amount of meat on it. Every sandwich is very manly with double meat or the lack of a single vegetarian sandwich on the menu! The sandwich was tastey but the only downside was that they didn't have enough veggies. The price was great though! They have a deal after 4pm, $4 for a sandwich! Great deal! read more

Surprisingly tasty sandwiches! I didn't want to give this place a try. What place could be better than my Jimmy John's? Me and JJ go back, but I needed to let go of the past. Through some research, I found out that Firehouse offers a FREE medium size sub on your birthday when you present your ID to the cashier. I ordered the turkey bacon ranch. The turkey was warm and smokey, and it had a MUCH better flavor than pretty much any sandwich shop I've been to (as far as chain's go). Also, they have one of those fancy Coca Cola machines that let you choose and mix up drinks. The atmosphere is nice and chill. The customer service was fantastic, very sweet employees and kind manager. Glad I checked out this opportunity because I will be eating here again. read more

First time visiting this location but we received great service and delicious subs! I'm not a vegetarian but I love veggie sandwiches. They didn't have any veggie options on the menu but happily made it for me and it definitely exceeded my expectations! I highly recommend this location and any other Firehouse Subs! read more

Firehouse Subs - #delicious #veggiesub - Sandwiches Near Me - Houston, Texas

Excellent subs! This was my first time here after many drive-bys. The menu is simple but varied, and the staff was helpful with suggestions. We ordered the "Club on a Sub" and the "Steak and Cheese". The sandwiches were delivered to our table steaming and amazing appearing. Both were delicious. The steak sub appears to be the cousin of a Philly cheese, and it is ideal for hungry menfolk. Meanwhile, the sub-club was filling, but not heavy, and served with an awesome dressing. The sub loaf was also the best bread I have had in a long time- tasty, flakey, and light! Easy parking, very reasonable pricing, family environment. I will be coming here instead of the other major chains in the future. Yum! read more

Came in with some friends not terribly hungry. Some of us saw the kids menu and thought that would be just the amount for a snack. When I was began to order, an employee or even the manager himself insisted that I get a full sized meal since the kids size was for a kid. When I replied that I did indeed want a kids-sized meal hence kids meal, he kept persisting that I order otherwise. For that reason alone, I would not return. read more

Love this location. Always a friendly and quick staff! I like the Smokehouse beef sandwich. The new BBQ Cuban is fire

I just realized I didn't leave a tip for the staff today. I will go back soley for that reason because I LOVE this place. Never thought I'd rave about a sub shop before but we have been going here for nearly a year and the staff is AMAZING. They go way out of their way to make the customers happy. They go above and beyond with service, dedication and sand which making talent. We have been to many other locations and they don't hold a candle to the west University Place firehouse subs. The place is clean, entertaining and efficient. You can literally tell they take pride and time in prepping the food. They hot sauces are insanely good. I'm not sure who is the MGR But the tall African American gentleman is just amazing. The whole team is amazing. My fiancé and I named it our favorite lunch spot in the city. read more

Great food & service at this location. Very accommodating to kids and babies. My baby loves the kids meat ball served on the side cut up in tiny chunks & my daughter loves the kids turkey sandwich. And who can ever go wrong with having rice crispy! read more

Sierra helped us with our order. She is amazing! Friendly, very helpful, and very knowledgeable! Store was clean, food was great! Will be back! read more

If I need a simple and hot sandwich I know to come by this location. Not only is it maintained clean and they have tasty food close by the neighborhood, but the customer service I experienced from Sara was spectacular. I had to let her know because good customer service can sometimes be hard to find. I came in not knowing what I wanted to order and she quickly gave me an option I couldn't refuse. I rarely get the opportunity to compliment someone so quickly at a restaurant. Keep up the great work! read more

Firehouse Subs - A peek at the layout - Sandwiches Near Me - Houston, Texas

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We cater from Firehouse Subs once a week. I could not recommend anyone better. Every order is always on time and the food is always fresh and delicious! Have never had a complaint! read more

It was my first time at this place, there service was great, the staff were welcoming, the chef even came outside and gave me a warm welcome, the owner was there as well sand engaged with the customers, and the food was awesome. I recommend them To Anybody who is hungry and wants fast service. read more

Smoke House is the best sandwich in the menu . The service is fast and friendly, nice little sandwich shop.

RUDE! Sent my son to pick up an online order. We had ordered chips instead of dessert with two kid meals. Clearly states on the ticket 'no dessert - SUB'. The manager apparently wouldn't let my son get the chips we ordered. And when he questioned her, was told that he has no manners. I called, spoke with the manager, and she was completely remorseless. Take your business elsewhere, West U neighbors! read more

Poor service. The cashier took forever to ring up the order and count the change, resulting in a line that was way longer than necessary. I'd much rather go to Antone's down the street. read more

Great sandwiches. They have a fresh and new selection of choices. Tired of the same ole thing we have been having every day for years. I like the house hot sauce they have to put on the sandwiches. They give you a great sandwich for a nice price. I also like the way they steam the bread as it gives it a nice texture. read more

I love sandwiches and this place does not disappoint. The sandwiches here are packed with meat and the only vegetable that comes with it is a pickle. They also have sweet tea and I can't think of anything that goes better with a meal. They do offer a variety of hot sauces for those who like things hot. Every time I pass by this place during lunch hour, people are always coming in and out. If only the parking lot was bigger. Weekends are good when it comes to getting a parking spot. read more

Dear Firemen, thank you for finally making yourselves more useful than just rampaging through burning buildings saving lives and stealing everyone's girlfriend. Your "Hook and Ladder" sandwich is also pretty freaking awesome. It's so big, I had to give half to my friend or face the possibility of falling into a bloated, catatonic, fat pile. Disaster avoiding move aside, the Hook and Ladder is a snowdrift sized toasted ham and turkey bonanza that satisfied this week's sandwich craving. read more

What a ripoff!!! I got 2 "hot subs" which were in no way hot. Not to mention one was a med, one large: my large was about 14 inches!!! Great! But the medium is LITERALLY about 4 inches!!! So for $3 more, I get 10 more inches??? I paid over $7 for a 4 inch sandwich??? RIPOFF!!! Never eating here again!!! read more

OK so when I come to a sub/sandwich place I always use subway as my bar of being a 3 star and you have to have something special about you to be better than that. Some places offer a special type of bread, certain meats, or a special sauce. What sets firehouse apart from other sub joints is their hot sauce!!! Their special sauce is hot yet sweet, you can think of it like a HOT BBQ sauce. It made a solid sub into a superb sub. I had a hook and ladder which is basically ham and turkey. They pile on the meat high and its filled with fresh veggies. I enjoy the way they toast their subs here, it reminds me of which wich, where its toasted and warm but not burnt like how subway does it. I hate it when my bread feels too crispy. They have a decent sized parking lot but there is a ALOT of construction at this corner so it makes it really hard to turn in. I actually just parked across the street. Once you are inside they have a decent amount of tables but they are squished really close together. There are many employees so the food comes out fast. This will be in my rotation of subs in the future! read more

All the sandwhiches here taste similar. I don't like their bread that much and the meat is ok. It's not usually the first place I'd pick for a sandwhich. read more

I have to give this location on Bellaire only 1 star because of the poor sauce selection everytime I come here. Firehouse is known for their sauces and unfortunately this location not only has lack of selection but mostly empty bottles of what they do have. Sandwiches and service are great otherwise. read more

Firehouse Subs - Nothing but empty bottles :( And its been this way all 3 times we've been here. - Sandwiches Near Me - Houston, Texas

I ate here for the first time today. I had the Engineer which had turkey breast, sauteed mushrooms, and Swiss cheese. I had mine with just spicy mustard and onions and on wheat bread. Overall it was a good sandwich. Not the best I have ever had, but a step above a Subway or something like that. Will be back to try a different sandwich soon. read more

Hey what a great place to eat! It had great food and a lot of options! I think that it is a little bit expensive, but the service was great and food was great! I love sub sandwich places and I hope this place starts expanding to Chicago. Clean, very good, and good service. read more

love this place!!! the sandwiches are reliably delicious and we love the Coke Freestyle machine. I had a New York Steamer and my kids loved their Italians. yum! great for the kids and they were so excited to meet the owner of the store. read more

One of the tastiest subs I've had. Sure it's a chain but you cant argue with your taste buds. A little on the pricey side. Worth it?..Totally. read more

Today I called the store to place a to go order. When I was on the phone, the young lady was not paying attention to my order, and surprise! My order was wrong! I did not discover this until I got home. But before I left the shop, the sandwich that was incorrect wasn't even made yet...so what was the purpose of me placing a to go order when I had to wait on the sandwich to be made? Anyway, I called and let them know my order was incorrect. A manager was not on duty so I had to deal with the same two incompetent people again. When I went back to the store, the young lady was cleaning up, then saw me and grabbed my sandwich without washing her hands. I opened the sandwich, and the chicken was not thawed out or cooked all the way. Needless to say, I will not be back. I will call management tomorrow! read more

This place is really great. The service and food is really good. It is very family friendly and a great place to grab lunch or dinner. Its even better then subway. if u dont go here you will have missed out read more

Absolutely phenomenal subs. The staff was extremely friendly and enthusiastic. 5/5 would eat here again and recommend.

Been in here a few times in the past few months and the crew that works here is totally solid. (They'll love talking hot sauce shop with ya too!). Overall the food's great and I can tell the workers enjoy their work and they also take pride in keeping the place clean as well which can be somewhat rare in chain eateries. read more

Has proven a pleaser to any work drew I have had the job of hosting for presentations or meetings. Their boxed lunches are competively priced and the crowds are always happy to have somethings different than the traditional, boring boxed lunch providers. They have even had large orders ready early. Always happy with my large orders as they make my audiences happy. read more