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    Firehouse Subs Street of Shoppes

    3.4 (5 reviews)
    Closed 10:00 am - 10:00 pm
    Updated 1 week ago

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    1 year ago

    Helpful 2
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    2 months ago

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    6 months ago

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    2 years ago

    Helpful 4
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    2 years ago

    I ordered the Cajun chicken sub and it was phenomenal. The perfect combination of spice and flavor. Highly recommend if you like spicy food.

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    Chick-fil-A

    Chick-fil-A

    3.3
    (167 reviews)
    0.8 mi
    $

    I don't typically go to fast food places, and when I do I rarely go to Chick-fil-A mainly because…read morethere isn't one near where I live. I do travel a lot though for my job so I have the opportunity today. Stopped in mainly because I want to try the Polynesian sauce. I buy the regular barbecue sauce by the bottle at my local grocery store however I've never had the Polynesian and they have it at the same store so I figure a couple little packets to make sure I like it. Place was nice and clean, the men's room was out of paper towels however I told the guy behind the counter and he immediately went back there and fixed it so that's a good thing. I was there at 10:00 in the morning, and I didn't have any idea that they actually serve breakfast at Chick-fil-A. I get up at 1:00 in the morning so at 10:00 a.m. I'm ready for lunch anyways, so I ordered a chicken sandwich. Wasn't until they actually had it made for me before I realized, when I saw the sign, that they serve breakfast until 10:30. I'm bringing this up because I have been at a McDonald's for example in the past and tried to order a fish fillet at 9:30 a.m. while breakfast was still going on and they wouldn't do it. I don't know if that is still a thing or not however chick-fil-A apparently it isn't because I was able to score lunch during the breakfast hours. Of course not knowing that they actually serve breakfast I have to go back now and try a couple sandwiches. But anyway overall a good experience, I didn't read any other reviews on this particular location to figure out why they've only got less than three stars however as far as I'm concerned everything was good. Service was quick, place was clean, everybody was polite, had to wait a couple minutes for my sandwich but they made it fresh while I waited because like I said it was still breakfast time

    Horrible service they have 10 people working and no one has a clue of what is going on! They are…read moreall walking around and if you approach a team member they ignore you Took 15 mins to get 2 sandwiches. To top it off they were not even busy (unusual) not inside nor drive through. This location needs help to be up to chick-fil-A standards

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    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    Five Guys

    Five Guys

    3.6
    (54 reviews)
    0.5 mi
    $

    I came in with some friends after a couple years of not eating here after a friend highly…read morerecommended it. I ordered a cheeseburger which is two patties, and I added tomatoes, lettuce, pickle, and onion. I also ordered a banana milkshake and a little fry. I thought the burger and the milkshake were absolutely fabulous, super flavorful and delicious, but the fries were awful, wet and so soggy and kind of cold. We came in on a really busy evening so it took a little while for our order, but the weight wasn't too bad. They had people waiting for food. The staff was super friendly in the restaurant was pretty clean. Overall, I would probably come back again, but I would not get the fries.

    A pretty decent burger place here in Rochester. I'm vegetarian so I ordered the grilled veggie…read moresandwich. It was pretty good and it was really exciting to have a vegetarian option at a burger place. I have to say, though their fries were pretty sad and soggy. I was not a huge fan of those. The service was pretty good for a busy evening and we got our food relatively fast. I probably will come back again as some of my friends really enjoy here and it's nice to have that vegetarian option.

    Photos
    Soda Machine, Front of the Counter, Tables, Main Area
    Soda Machine, Front of the Counter, Tables, Main Area
    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...
    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...
    A Five Guys hot dog sits on the counter in a Five Guys restaurant.

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    A Five Guys hot dog sits on the counter in a Five Guys restaurant.
    Panera Bread

    Panera Bread

    2.5
    (88 reviews)
    1.0 mi
    $$

    Came in for some lunch with family and it was absolutely packed. We got the last table luckily and…read moreordered our food. I don't know if I'd ever seen a Panera location this busy we waited probably about 20 minutes over when our food should've been ready, but it was OK. We weren't in a rush and we knew everyone was between their best to get all the food out as quickly as possible. I ordered a cup of the broccoli cheddar soup and the chicken bacon rancher, which is grilled chicken, applewood, smoked bacon, aged white cheddar and ranch on black pepper focaccia. I added tomatoes to it, which I think really added something nice. All of her food was steaming out and absolutely delicious. It was well worth the wait. For it being so busy, the restaurant itself was very clean, which is really great to see. I do wish their parking lot would've been made just a little bit bigger to accommodate the flow of traffic but other than that it's a great Panera location.

    This location is not the best one. I have experienced repeat mistakes and repeat concerns. A few…read moremonths back, they gave my drive thru order to away to a random customer. They barely apologized then question me as if I had something to do with my drive thru order being given away. It took several minutes for them to redo the order, and it was wrong even after it was made. Today the drive thru line as wrapped around the building. I went in to collect my order and stood for 15 minutes watching several employees run around in panic and confusion. Even the manager seemed lost. Checkout person needed help and had to ask repeatedly for assistance. I had to ask two times for my order. I also witnessed another customer who was missing an item in her takeout as well. This place is a mess.

    Photos
    Hearty Fireside Chili & Rustic Baked Potato Soup
    Hearty Fireside Chili & Rustic Baked Potato Soup
    Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet
    Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet
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    Firehouse Subs Street of Shoppes - sandwiches - Updated July 2026

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