Horrible service they have 10 people working and no one has a clue of what is going on! They are…read moreall walking around and if you approach a team member they ignore you Took 15 mins to get 2 sandwiches. To top it off they were not even busy (unusual) not inside nor drive through. This location needs help to be up to chick-fil-A standards

This chick fil a definitely upped its game, I went here the other day after not coming for awhile…read morebecause they messed up my order last time so I stick to the other one but I got great service and the food was so good, the chicken nuggets were the perfect amount of crispy, my Mac n cheese was good, and my hi-c was very refreshing. I ate inside and it was clean and there were flowers on the table which added a nice vibe and I overall had a great experience compared to last time so they have definitely hired some great new workers and chick fil a will stay my favorite fast food place!

I came in with some friends after a couple years of not eating here after a friend highly…read morerecommended it. I ordered a cheeseburger which is two patties, and I added tomatoes, lettuce, pickle, and onion. I also ordered a banana milkshake and a little fry. I thought the burger and the milkshake were absolutely fabulous, super flavorful and delicious, but the fries were awful, wet and so soggy and kind of cold. We came in on a really busy evening so it took a little while for our order, but the weight wasn't too bad. They had people waiting for food. The staff was super friendly in the restaurant was pretty clean. Overall, I would probably come back again, but I would not get the fries.

A pretty decent burger place here in Rochester. I'm vegetarian so I ordered the grilled veggie…read moresandwich. It was pretty good and it was really exciting to have a vegetarian option at a burger place. I have to say, though their fries were pretty sad and soggy. I was not a huge fan of those. The service was pretty good for a busy evening and we got our food relatively fast. I probably will come back again as some of my friends really enjoy here and it's nice to have that vegetarian option.

Food was enough and good. I would recommend you go for there hungry. My first time was a delightread more

This was our first time coming here after receiving a recommendation to try it. We ordered online…read moreand the food was ready for pick up in the stated time frame. You would think that a restaurant who only does take out would have a better presentation in its to go containers. My husband ordered a 2 meat 2 side plate and both his sides were essentially combined, as were his meats. His container was on the top in the oversized bag on top of a container with a potato and then a container with a sandwich at the bottom. Stacked completely out of weight order. His had also leaked all over everything else so it was a mess. The food itself was just OK. The best item was the cow boy baked potato. The side of corn tasted fresh out of a can, not sure how it's "Cajun". The beans (now mixed with corn) had a nice flavor and probably would have been really great by themselves. My husband didn't eat much of his chopped brisket so that must have not been tasty. He did eat all the chicken. My pulled pork sandwich was really lacking on the amount of meat. I ending up eating it open face because there was way too much bread for the tiny smear of pork. My daughter liked the Mac n cheese and she's picky. If I ever come back it will probably only be for a potato.

Employees openly did not care. Customers coming inside were ignored. It took 5 minutes to be…read moreacknowledged by the staff. No greeting when I came in. Lady in long blonde braids took my order didnt even look up at me. 20 minutes later when she gave me my food, she didn't even say anything. White employee picked a oiece of debris from a table and flicked it in the air across the restaurant instead of depositing in the garbage. He then rang a bell on the wall and then said something like "I can help you", to which the lady in braids replied loudly, " No I can't". The men's restroom was dirty. The toilet did not flush and the sink was dirty. The food I ordered was sloppily prepared. The tables were sticky. I had to look around to find one i could sit down in. I should have brought clorox wipes in with me. Not very flavorful. It was such slop, I could not finish it. If I could award "no stars", I would.

What a shame. Rude, incompetent, unclean…read more Days and days without Arby's sauce?? "The Manager forgot to order it." Franchise owner should terminate this useless manager. Or maybe just clean house altogether. Worst Arby's I've ever been to. And my bar was set pretty low. Avoid! Fastrac or Taco Bell will treat you much better and they are only minutes away...

This location has definitely been updated since the picture on this page…read more I wanted a Flurry like a week ago.  Of course I went to McDonald's near me and the machine was broken. I drove by this one, and never even knew it was here before. It was after 9:00, but they were still open. The machine was working so I could get my ice cream.  Yay! They really are not mixed well, and all the Oreo was on top.  Blizzards at Dairy Queen are much better, and don't even cost much more, but I wasn't near one.  It was good enough.  A typical McDonald's experience.

The food was fresh and served hot. The service was okay, but could have been better. The ambiance…read morewas nothing special, just your typical McDonald's.

Great place to eat healthy. The tri tip steakhouse is my favorite bowl. You go thru like a…read morecafeteria line and choose your toppings. Arrive has always been quick and friendly. Lots of tables inside or out to enjoy lunch. Very colorful and trendy with music playing to enjoy.

Items looked dry and old. The restaurant was was run down and dirty. It's very unfortunate that…read morethis has happened.

My family and I came in to try this new location in Rochester and were really excited to try it!…read more The staff here was super friendly and agreed at this right away! We made our orders on the mobile kiosk . We ordered french fries with cheese sauce on the side a holiday cookie shake, which is sugar cookie, frozen custard top with whipped cream and sprinkles, a big Shack and a regular Shack burger. Everything was delicious, but I do have to say that I ordered my burger well done and I noticed it wasn't, but that's okay. I also really like in Henrietta that they have a drive-through, but they're lacking here in Greece which is sad. I hope to come back soon and try there sticky coffee, pudding shake that sounded really good. They were out of it at the time we went.

First experience with shake shack ever. Found it to be okay, nothing amazing…read more We were greeted by a lovely girl who asked if we were paying cash or credit. I don't even know what I was ordering..... but she explained to me that if I'm paying with cash I should order at the register, if I'm paying with card, I should use the kiosk. There are four kiosks nothing irritates me more than these kiosks everywhere you go now. Where is the Customer service??? Anyhow, I asked the same young lady what this "shack sauce" was like, she has said it's hard to explain, it's mayo base with some paprika in it. She said it's kind of like chipotle sauce. I asked if it was smoky? She said that I would have to try it myself. Dang, if it literally didn't taste like mayonnaise with paprika. I gotta tell you. I was really disappointed in its lack of flavor. Maybe because we're all used to an orangey looking sauce having more flavor to it? Anyway, I ordered a cheeseburger with my specified toppings and the shack sauce on the side. My burger came out with tomatoes on it, which I did NOT order. Glad I could easily pull them off. I do wish I asked for extra pickles because I could hardly taste the ones that were on there. I had initially asked for Mayo on my burger and the cashier pointed to the Mayo packets on the counter. I also asked for water and she pointed to the paper cups and water dispenser at the counter. ROOM TEMPERATURE WATER..... ugh, no thanks. Had to ask for a side of ice. I heard a customer at the next table over talking at the about onion rings but I did not see them on the menu board. I also saw a photo of a French onion burger but no price on that either. My total was. $12.40... The cashier asked me if I was paying with cash or card and I said cash and I handed her the $12.45. She proceeded to ask me if this was exact change??? (Do these kids not know how to count cash?). So anyway, I told her no, there will be five cents change and I headed her off and I said and I'll take the receipt, please. Overall, I might come back.... But am in no rush.

Food amazing! Fantastic portions. My son got a burrito that was the size of a torpedo…read more Steak was fresh and tender. The new red chimichurri is out of this world delicious. Service was on point. Really great experience. The dining area and drinks/condiments section was a disaster. I hate hate hate having to wipe off the previous customer's mess. All in all, really solid location. Been to many. The food and service here is excellent.

Ordered online for in store pick up. The place was FILTHY when we walked in at 4:50 with a minimal…read moreline. Every single table covered in food, like no one had wiped it since lunch. Order was "ready" in the app but we waited 10 minutes past pick up time to finally ask them where the heck our food was, since it wasn't on the shelf. Girl worked the online orders had a cart of orders just hoarded in the back. We ended up eating in because it took so long (after we had to clean our own table) and my son was hungry. The line was RIDICULOUS. It was 1-2 people when we walked in and by 5:10 when we got our food, it had grown to 15-16 people. People waiting 20-30 minutes to just order. Absolute insanity. Staff was lollygagging and not friendly or apologetic at all to the customers. The food was okay - not the best, but definitely not worth waiting that long for. Probably won't return to this location.

Rated the best garbage plate in town for a reason…read more Who doesn't love dogs? This place is a fast casual restaurant that focuses on a variety of themed hot dogs, as well as garbage plates, including a famous vegan plate. The hot dog combos are all named after dog breeds. While there are tables inside, I've never seen it less than 100% full. There is also a cute patio area out front for outdoor dining. The variety of hot dogs are so creative and unique, and they are all delicious!

Blink and you'll miss it driving by Dog Town is a great spot for a garbage plate in Rochester. Tons…read moreof customization options with different meats (different hot dog types, hamburgers, sausage, etc) and "make a plate" style ordering is pretty cool. No one here will shame you for ordering a garbage plate the way you want it. Order at the counter, and then dine in in their small dining area or get it for takeout (my preferred option). It's kind of a hipster vibe in here but customers range from college kids to older folks looking for their plate hit. Whenever I'm visiting friends in Rochester, Dog Town is always a welcome choice for dinner or lunch!

Came in for some lunch with family and it was absolutely packed. We got the last table luckily and…read moreordered our food. I don't know if I'd ever seen a Panera location this busy we waited probably about 20 minutes over when our food should've been ready, but it was OK. We weren't in a rush and we knew everyone was between their best to get all the food out as quickly as possible. I ordered a cup of the broccoli cheddar soup and the chicken bacon rancher, which is grilled chicken, applewood, smoked bacon, aged white cheddar and ranch on black pepper focaccia. I added tomatoes to it, which I think really added something nice. All of her food was steaming out and absolutely delicious. It was well worth the wait. For it being so busy, the restaurant itself was very clean, which is really great to see. I do wish their parking lot would've been made just a little bit bigger to accommodate the flow of traffic but other than that it's a great Panera location.

This location is not the best one. I have experienced repeat mistakes and repeat concerns. A few…read moremonths back, they gave my drive thru order to away to a random customer. They barely apologized then question me as if I had something to do with my drive thru order being given away. It took several minutes for them to redo the order, and it was wrong even after it was made. Today the drive thru line as wrapped around the building. I went in to collect my order and stood for 15 minutes watching several employees run around in panic and confusion. Even the manager seemed lost. Checkout person needed help and had to ask repeatedly for assistance. I had to ask two times for my order. I also witnessed another customer who was missing an item in her takeout as well. This place is a mess.