Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time to explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything. read more

I wish we called Fireplace Doctor sooner. They came out within a few days, fixed our fireplace within an hour at a great cost.

I am sitting here in shock to the encounter with this psychotic repairman! Had a 10 am appointment with them and he arrives on time to my condo complex as scheduled. However he parked in a reserved spot. I asked him to please move his van to one of the available visitor spots. He started complaining about how heavy the gear was that he needed to bring in for the service call. He moved his van but instead of parking in the visitor parking he backed into another reserved spot. The visitor spot was no more than thirty feet farther from my unit than the reserved spot that he took! He jumped back out of the van and I told him he could get towed parking there, please just move to the visitor spot. He shouted at me "do you want your fireplace fixed or not?" He then proceeded to jump back into his van and drive away. This the most childish and unprofessional encounter I have ever had with a service person. Schedule this psycho at your own risk. Completely unbelievable!! This companies' lack of basic respect for my neighbors is unbelievable. All he needed to do was walk 30 feet farther! read more

Had old fireplace turned to fire glass (instead of old school fake logs)! They returned my call the day i called, gave me complimentary estimate! Arrived in time. The tech was professional, respectful of our home, and very knowledgeable . A month later the gas fireplace was transformed. He made it look so modern and fresh ! I am super excited with the results and their professionalism! No mess or anything ! Highly recommend . read more

Fireplace Doctor Inc. - Fireplace Services Near Me

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These guys are great! Robert came out quickly to help me trouble shoot and issue with my fireplace not firing. He was so easy to work with and HONEST... I've got these guys saved in my phone if I ever need them in the future... THANK YOU, Robert! read more

We have use this company for a while. He is always on time, courteous, professional. His work is flawless and clean. We have bought and updated 10 homes in the last 5 years and I only call them to come out to update my fireplaces. Other local companies were not reliable and we could wait two months for an appointment. This company, within one to two weeks, they make time for you. Quality of his work is superb! Thanks Mike!!! read more

Fireplace Doctor Inc. - Living room fireplace refurbished. - Fireplace Services Near Me

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Mike at Fireplace Doctor had our fireplace up and running perfectly within minutes. He's highly skilled and we appreciate them fitting us in on such short notice so we could have a working fireplace for the holidays. They book up quick, so we were grateful someone cancelled so they had an opening. Their prices are very fair. read more

Fireplace Doctor Inc. - Fireplace Services Near Me

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I wholeheartedly recommend Fireplace Doctor!! Fantastic service, professional, capable, and HONEST! Superb value too. Did I mention really nice?!! A++ read more

Highly recommend Fireplace Doctor. We recently purchased a home and wanted to update the fireplace. Easy design consultation along with an easy and non invasive installation. You can see the difference in the photos. read more

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The best technician i ever had . He knew exactly what to do right away plus he didn't charge me for extra fee coming to the house which all others Did I'm for ever grateful . He fixed my fire place with reasonable Fee not like others . Find the solution right away in 5 minutes . Thank you . Thank you . Thank you . read more

I have used his services twice and both times it was very good. I had an appointment they show up on time and very helpful. He is very knowledgeable about all repairs and maintenance and very thorough. I would recommend him as this company is a keeper for your fireplace repair. Richard read more

In March 2024, they fixed one fireplace and installed another. We had a minor issue this week. Mike came out and fixed the problem - no charge. He knows his stuff. I would highly recommend him for installs and repairs. read more

I can't say enough good things about Mike, the Fireplace Doctor, to let you know just how wonderful the experience was of making my fireplace look beautiful. He cleaned everything, checked the gas line for leaks, and installed fire glass under the logs to make the flames dance and sparkle like never before! Mike was professional, on time, efficient and an absolute pleasure to talk to. I would more than highly recommend this company! read more

The wife and I moved into our house in 2001 (now is 2025) and after burning wood and then some duraflames, we really stopped using our fireplace probably 10 years ago. It does have a gas line running to it, but we never used it, but always thought about it. Well, in late 2024 I got an itching to use our fireplace to warm the living room in our 60+ year old, no insulation, open beamed ceilinged (is that a word?) home and looking on Yelp I found The Fireplace Doctor. I called for an appointment, but due to the holidays, our schedule was not jibing so we made an appointment for early January 2025. Today, the impressive Fireplace Doctor vehicle pulled in front of our house 15 minutes early and we got a knock on the door a couple minutes before our agreed upon time. I am a punctuality nut and that was a great first impression for me. As my Dad would say, being on time is "late" and being 5 minutes early is "on time". Good start. Mike introduced himself (the actual Fireplace Doctor at my front door!). He quickly put on booties over his shoes, which my wife and I said were not necessary since our carpet was still reeling from the many holiday visitors and our dog. The carpets would be cleaned soon, but that was Mike's way of showing respect for the homes he visits. Another good impression. We explained that we wanted to use the existing gas line to get gas logs to start using our fireplace again. Also, we wanted to know that the firebox was good, what needed to be done to use it and what our options were. Mike inspected the fireplace, firebox and gas line and immediately said that the gas line was bad and that would need to be our starting point. Mike said that this was the first immediate step to find out the cost, see if we wanted to make that investment and then we could move forward with gas or not. Mike did not have a referral for someone to do the gas line work, so we would have to find that ourselves. He then told us that the next step would be a certified chimney sweep (like in Mary Poppins? Chim-Chim Cheree!). For this step he did give us a referral whom we will call after we determine what we are doing with the gas line. Mike was great at explaining what we needed to have done before his expertise kicked in and he wrote it all down for us. He did not try to tell us that he could do any of the initial work or bring in his own subcontractors, he was giving us the honest opinion of how we should proceed. Another great impression. Mike was very nice to deal with and was not, in any way, felt put out for coming to San Clemente to help us figure out what to do. Although we have not had any work done by the Fireplace Doctor, I would already refer him due to his attention to detail and extremely helpful attitude to get us where we wanted to go. After doing the steps that Mike gave us, I will be calling him back for his part to help us select the proper logs and set up and for him to install them. Thanks Mike! Call The Fireplace Doctor. Make The Appointment. You will not regret it... read more

great and knowledgeable service providers . on time and very profesional they work with gas fireplaces . i recommend these guys read more

Extremely knowledgeable and professional. They showed up on time, walked me through everything, and fixed the issue quickly. They really know gas fireplaces. Highly recommend! read more

I lived with an ugly, not-quite-functioning fireplace for 4 years, but saw the brightly painted work van for the Fireplace Doctor and gave them a call. I am so glad I did!!! They are friendly, efficient, and very, very good at what they do. I recomend them highly. Now my fireplace works as it should and looks far more attractive than it used to look. If had more fireplaces, I would absolutely call them!!! read more

I scheduled a service because my gas fireplace was failing to light. I spoke to Natalia in the office and she scheduled the service. She was very professional and friendly. I am an engineer myself and did everything I could to fix it even ordering a replacement gas module off Amazon. I tried every fix that the YouTubers had to offer. When Mike the Fireplace Doctor showed up it took him less than 10 seconds to fix it. What can I say? A simple tap in the proper place to free a stuck valve was all it took. The trick is knowing where to tap. On top of all that , the service call was a "no charge". This is almost unheard of in today's world. Such an honest and professional company to work with. I would without a doubt recommend Fireplace Doctor, Inc. for fair, honest and professional service. Mike P. San Clemente read more

We ended up having to use someone else. Despite having a gas leak the soonest they could get out to us was 1-2 weeks. Rinky dink operation.

If you have problem with fireplace, I would not recommend reaching out to this company for service. They came to my place for inspection and offered a quote. After that, I don't know why I need to spent so much money more than the service fee they said in the first place, so I asked why. But they didn't like I raise concerns and ask them questions at all. Feels like whatever they say I should just agree to it and give them the money they asked for. So they refuse to give any service before answering any concerns you have. So, like they said I quote, "There are other businesses who would be interested in this job and would love the business." read more

Mike installed our fireplace 7 years ago and it has been working great all these years. Recently it stopped working so I contacted Mike and today he came and found the trouble. The fireplace needed cleaning. He did that and the fireplace is up and running again. Since he knew exactly what to do, it didn't take long. Most businesses will still charge for a visit. Not Mike. He said the service was complimentary. Now that is what I call good business practice. We will be his life long clients and appreciate his goodwill to us. read more

Hats off for Mike, the Fireplace Doctor, who arrived on time this morning to fix our HeatnGlo fireplace! He knew exactly what to look for , diagnosed the problem and then took the time to explain to us what had happened and how to avoid future problems. He is quick, professional, knowledgeable, and very reasonable! Five stars are not enough for this kind and capable "doctor"!!! I'm going to tell all my neighbors how great he is! read more

Knowledgeable professional friendly and made sure all of my questions were answered. Punctual and very kind. I would definitely recommend their services! Might need to wait for an appointment but they are outstanding so worth the wait!! read more

One of our glass doors broke on the fire place so we scheduled Fireplace doctor for an estimate on a new one. The service technician came by and was great, very detail oriented on everything. Once the item arrive they came by and installed the new doors and even took the time to clean up and install some new stone for the fire log. Beautiful work!! Thank you! read more

Thank you Mike for the Excellent job for my fireplace, which makes the living room much nicer! Especially, appreciate the details what he showed me how to operate the fire and the door step by step. read more

Fireplace Doctor Inc. - Fireplace - Fireplace Services Near Me

We purchased and had our fireplace enstalled by Fireplace Doctor and could not be happier, both on the installion and any service we might require. Mike could not be friendlier and goes above and beyond to make sure you are happy and understand how to work the fireplace. At our recommendation, he installed another fireplace in our neighborhood. We have no reservation about recommding him and his service. read more

Thank you so much to fireplace doctor!! The technician fixed the issue quickly and was honest. He didn't need any parts for the fix, so it was the regular rate, which is fair for labor. I'm so happy with their service. read more

came to my house to repair backyard fireplace that would no longer start. The tech analyzed the problem, told me that new parts would need to be ordered and presented his bid. I said okay and about 7-8 days later he returned installing the new parts. Everything works great now. I recommend highly. read more

I have a gas fireplace that was making a buzzing sound. The transformer was replaced, a gas leak was fixed and the logs, which were not placed correctly, were arranged correctly. Provided good information and all my questions were answered. Great service! Definitely my go to for any further fireplace issues. The price was reasonable. Very happy with this service call! read more

We can't believe we found such a amazing place for all our fireplace needs! from installation to service calls and everything in between. Mike is friendly, professional, and more than reasonable. Twice he has not charged for house calls. First for the estimate on putting in a new fireplace box, (an hour of his time explaining and guiding us to the perfect choice, and very reasonably priced.) The second time showing us how to restart the fire after we waited to long to change the batteries. We can't say enough great things about the fireplace Dr. read more

I'm super happy with the service here. They came out and diagnosed the problem with my fireplace right away. He was able to take care of the fix onsite, and went above and beyond. I highly recommend them. read more

Awesome, don't hesitate to work with these guys. Good value, efficient y process, honest.

Nothing short of AMAZING! If you want an industrial quality, high end fireplace this is your guy. He replaced my entire fireplace including: burner, logs, embers, vermiculite, and installed a remote control. My fireplace went from tired and old to something you would see in a prestigious restaurant. AND he identified several things that were not up to code and fixed those too. High quality, EXPERT ADVICE, great prices, and he was always on time. An old school craftsman who takes pride in his work. They are hard to find but look no further. Simply the best. read more

Fireplace Doctor Inc. - New fireplace, custom doors match stonework perfectly. Note the precise install, perfectly centered and clean in every edge. - Fireplace Services Near Me

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Mike has now come out twice to my household for separate services and both times has been fantastic with diagnosing failing to light issues with my gas fireplace, never overselling anything, always professional and on point. Will always be the first place I call when I have issues! read more

I can't say enough about both the office and Mike the technician!! He was early, organized, very clean, and explained everything well. Not only is our fireplace operating much better than last season but we now know how it operates and how to do minor service as necessary. Great organization and value!! read more

They came out and it was simply a remote setting that I was not aware of. They showed me how to use the remote correctly and did it all at no charge! Highly recommend them, extremely professional and gracious. Business you don't generally see! read more

We've been meaning to write a review for a while, but you know how life takes you in different directions. Anyways, we redid the inside of our fireplace earlier in the year with new logs, a new remote control, and new glass doors. We are extremely pleased with the outcome. They did a fantastic job and would highly recommend them. read more

We have an older gas fireplace and Fireplace Doctor got it working again a couple of years ago. We didn't use it for a while and I couldn't get it to ignite again. Fireplace Doctor came out, arrived early and informed me I needed the damper to not only be open but locked in place. Working within a minute of their arrival. Perfect experience and all this for no charge! read more

Fireplace Doctor Inc. - Working fireplace - Fireplace Services Near Me

We had Mike from Fireplace Doctor come out to service our fireplace, which was not working properly due to reconstruction. The heat sensor had over-heated, and Mike quickly determined that the problem was due to the wrong type and placement of logs that we had purchased. He figured out a solution to the problem, rearranged the logs, got the pilot to light, and everything works fine now. Mike didn't even charge us, because he determined that the logs were simply misplaced. Excellent on-time, quick, and courteous service! Mike is great! read more

Mike was great! Super professional, excellent high quality installation and repair. Highly recommended. read more

Fireplace Doctor Inc. - Newly installed fireplace and logs. - Fireplace Services Near Me