Phenomenal service and experience. Worked around my schedule flawlessly. We went in on Saturday at 5:30 and had our new fireplace logs/grate/burner installed by 3 the following day. Rate was extremely reasonable after being over quoted by multiple other places. 10/10 experience and I'll be sending any referrals I have over! read more

Orange County BBQ & Fireplace - Fireplace Services Near Me - Irvine, California

Tried to call on a Saturday before we drove there. No answer. Drive there. Walked in. Told a younger guy we were there to look at fireplaces. He motioned to the showroom. Look around, I'll be right with you. Stood there and watched him rearrange and stack brochures for a few minutes. I then walked over to him and told him specifically what we were looking for. Oh we don't sell those. Ok. So we left. I sat in the parking lot in front of the store. Call him and went to voicemail. No one in store. Don't bother. A waste of an hour drive. Perhaps the service is better on the weekdays when the "owner" is there. read more

I purchased fire logs for my natural gas burning fireplace and am very pleased with the customer service and quality of the product. Staff was knowleadgable and happy to help. In addition, they have a show room that you can visit with many items in stock and available for order. Thank you, Orange County BBQ & Fireplace! read more

My fireplace is almost 30 years old, and I wanted to convert it to an electric fireplace insert. Tosh and Jacob both went out of their way to help me find the exact product I needed. They were so genuine, kind and knowledgeable about their craft. A true example of excellent customer service. Thank you!! read more

Great local business that has a showroom. Used for updating our fireplace, great selection, super knowledgeable and well priced. Picked out our gas log set with burner kit yesterday and installed today! Jacob helped from start to finish, he was trustworthy and kind. Very happy, thank you! read more

I stopped by yesterday to check out the possibility of getting a new fireplace log system....our existing was beautiful yet was not functional and we needed some warmth in our family room. We had a set that we used for years and I knew that they had some ceramic logs that worked much better. I met Tosh the manager and he was amazing, took lots of time, explained all the different options and I placed my order. He was able to come to our home the very next day to install our new Ultimate 5 fireplace with the five burners which works beautifully on a much lower gas setting, puts out a whole lot more flame and the logs heat and work amazingly well. I asked is he could do some work on my outside fireplace too. Can't say enough good things about this quality business and Tosh was absolutely the best and very efficient. Jerry & Joy read more

Orange County BBQ & Fireplace - It's amazing how it now heats the room, we love it! - Fireplace Services Near Me - Irvine, California

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Stopped in for a quick peek at the different electric fireplace options being that I was unfamiliar with them. The salesman was very friendly and welcoming. He was kind enough to show me some options and even sent me home with a booklet showing various options. The only thing that I would say was a challenge was the area where the two models were located was a little messy. This made it a bit challenging to visualize the look in my own home. Other than that the staff was very friendly and helpful. Though I ended up buying my fireplace online, I would recommend this store as a good place to consider. read more

Bought a 60" Linear Empire Carol Rose fireplace from OC BBQ & Fireplace for our patio build. They offered the best price I could find, even on the internet. The unit worked perfectly for a month then had some small issues with LED lighting. Tosh came out and replace the lighting control unit at no cost. Tosh later found out that the MFG had issues with a whole batch of control units so the issue still existed. Tosh came back out and swapped the control unit out again. Seems to be handled now and working with Tosh has been a pleasure. Great guy with solid business practices. Add to that a brick and mortar showroom where you can actually see "in person" what you're buying. I'll use them again. Thanks Tosh! read more

Orange County BBQ & Fireplace - Fireplace Services Near Me - Irvine, California

Tosh and his team deliver the best customer experience and quality inn their work. We completely redid our fireplaces and they look phenomenal! I couldn't recommend anyone more. read more

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Was looking for Peterson Fyre logs and wanted to see the variety in person. Tosh not had them on display, but was able to explain the differences of the different remotes, features, ignitions etc that we were looking for in our fireplace. Great customer service and BEST prices! They also sell top of the line bbq's with tools that our HOA would be looking for. We will definitely be looking into our bbq needs with Tosh as well in the future. These smaller specialty shops are priceless when it comes to knowledge, customer service- and in this case, with pricing as well! will update after we finish our fireplace remodel and use our remote controlled fireplace read more

My husband and I were really impressed with this place. My husband went to the showroom to choose the best logs for our firewood (ours were 10 years old. They delivered 2 weeks later. The staff was super helpful in determining the right size logs for our pit and how to arrange it. We had no idea our old logs were placed in the pit wrong and were omitting more gas than flame. Highly recommend this company! read more

Orange County BBQ & Fireplace - Fireplace Services Near Me - Irvine, California

Met with Tosh for all my fireplace needs. From doors to glass sand and paint. Top knot service. Very knowledgeable and patient. read more

I stopped by OC/BBQ/FP to check on fireplace logs and to my surprise was educated by Tosh. Thanks Tosh for helping me understand the difference in logs and about the spiders. Tosh was very friendly and willing to help.... Thanks, David read more

It's been over a year since we installed the Blaze Grill, Clear Ice Maker and Soda Refrigerator. Everything works perfectly and have stood up to the elements beautifully! Everything looks brand new and only needs an occasional polish. Thanks Tosh for your awesome recommendations! read more

We wanted to get a set of Pederson Real Fyre gas logs and have them installed before Christmas. We went to their Irvine location on the 19th to see what they had in stock and ordered that day and their installer came out in a few days and did a beautiful job. We love our new fireplace! I did some research and knew what we wanted before we went. Worth every dime! read more

Orange County BBQ & Fireplace - Merry Christmas to us! - Fireplace Services Near Me - Irvine, California

We used Orange County BBQ for both an interior Fireplace refurbishment and a new outdoor FIreplace. We couldn't be happier with both the quality and service we received. Everything was on time and on budget and Tosh was really great to work with. He helped us to fine cost effective ways to accomplish the look we wanted and help steer us clear from things to we thought we wanted but wouldn't stand the test of time. We had a small manufacturing hiccup on the outdoor fireplace and Tosh immediately worked and solved the problem. He even dropped off an order to our house because "it was on his way". We have every confidence that they will stand be there products and services and will happily use them again in the future. read more

Bought an electric fireplace from Tosh. Very satisfied with service. I went in to look at fireplaces and got price quotes on a few that met my criteria. I called back a week later to buy the one I'd chosen, and as I was about to pay the deposit, Tosh said he had misquoted the price to me a week earlier and wanted to charge me significantly more. Needless to say, I wasn't pleased. However, Tosh called me back two days later and said he would honor the price he quoted. I was happy he honored the price he quoted me and respect that he chose to deal fairly with me. I picked up the fireplace today. It took him only one day to get me the item I paid for. So far, I'm very pleased with customer service. I haven't installed the fireplace yet but I'm looking forward to seeing his fireplace in my wall! I like dealing with someone with integrity and recommend Tosh and OC BBQ for that important reason. read more

I found these guys on YouTube! They have some great videos for the Do It Yourselfers! Then I went to their Web site and found some Great Deals on everything I am Going to need! Stainless Steel doors and Drawers BBQs ! Everything was less expensive than I have seen and they had Everything!! Great service! Easy to deal with! Five Stars!!!! read more

Maybe we had zero chemistry, but this is the SECOND time I've been here and BOTH salespeople (this might have been the owner this time) seemed to specialize in "I don't know" and "we don't have their brochure." I almost had to beg him to sell me something. He begrudgingly finally showed me some pictures on his IPAD of the products I wanted to buy from him. I walked out clueless and empty handed. read more

Tosh did a fantastic job! I highly recommend them for any fireplace needs you might have. Tosh took his time and explained everything to us and best of all was just a great person! I will definitely be calling them again next time. Vince read more

This is a new store, but the service, price and selection were far superior to other OC shops. They were on time for the installation and we are extremely pleased with the results. They far exceeded my expectations and I would highly recommend them if you are in the need for a BBQ or fireplace. Jim read more

Orange County BBQ & Fireplace - Showroom is beautiful! - Fireplace Services Near Me - Irvine, California

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Friendly staff. High quality products. Cost effective solutions. Hard to find location. read more

Even though we didn't buy a built-in bbq from OC BBQ (we were looking for a lower price point cart BBQ), Tosh was a true professional, very informative and helpful! Thank you again Tosh! read more

We like the product and appreciated the strong customer service focus to ensure our questions were answered and job was completed correctly. Our fireplace installation posed a few questions and Tosh specifically ensured we got questions answered, installation was done correctly, and came to see it himself. Nice work! read more

I am very happy to have found Tosh and his team. We recently built a house and Tosh helped us with our fireplace and once we got to the backyard, he hooked us up there with our outdoor kitchen. His prices are competitive with the online guys, but instead of online orders and hiding behind emails, I got to work with the owner and actually deal directly with knowledgeable people. Top notch place, top notch people. read more

I was looking into switching my gas fireplace from a wood burning one to fire glass one recently. I originally went to Home Depot thinking they would would have everything I'd need, but it seemed no one really knew much about fire glass, let alone fireplaces. So I called a couple specialty stores in the area but it was OC BBQ & Fireplace that was the most helpful. I spoke with Tosh over the phone who was very helpful and knowledgeable. They've been in this business for years and know what they're talking about. I had no previous knowledge about fireplaces so I had a lot of questions and called several times but Tosh was very polite and patient, he explained everything to me. He explained to me the basics of what I'd need and calculated how much fire glass to get based on my fireplace size. When I got to his store he had a wide selection of glass to choose from. I showed him a picture of my old fireplace and immediately he noticed I had a log burner which isn't meant to be used with fire glass because it's less efficient and could ruin the glass faster. He recommended I change out the burner as well. He had burner kits there and they were going to be an extra expense outside my budget (they were standard prices though) but he found me and H2 burner that would still work but at a more affordable price. They offer installation but I asked if this was something I could do myself as it seemed pretty straight forward. He showed me what I needed to do. I ended up installing it myself successfully and now my fire place is up and running beautifully. Tosh is an honest and fair man. I never felt like he was trying to sell me anything I didn't need. His prices were very reasonable, fair, and comparable to online stores and were cheaper than other stores nearby. If you are thinking to come to OC BBQ & Fireplace, do it, they are the best in the area and you won't go wrong. read more

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If people say they respond to the quotes , the should not just reply with this unhelpful message - Please contact the shop @ 949-630-3473 - thank you!!" This is just to be the fastest responders and miss-use the online quote feature. Its a waste of our time. read more

Unable to get them to come my house, unresponsive and unprofessional. I tried to call, reschedule nothing. I went there myself as well still no luck. read more

My husband is a big-time grill guy, we call him Papa Shon. My husband has been looking for a searing burner and last weekend while out, he asked me to check on a searing burner for our outdoor kitchen. I searched for "BBQ Equipment" and this place was just across the freeway from the Irvine Spectrum. I got some brochures from them and we selected our Searing Station from FireMagic. They even beat the online price from The BBQGuys.com! This place is a "must-visit"." read more

Orange County BBQ & Fireplace - Papa Shon doing what he loves. - Fireplace Services Near Me - Irvine, California

Tosh and Edgar were awesome, gave a good deal (though little over my initial budget), installed right before long weekend in just couple hours after choosing a BBQ. They offered to price match BBQ guys and offered great price on display units. But unfortunately Tosh said, display units won't work for our cutout/no electric wiring found and also risk of BBQ sinking into island after installing . Only thing to consider is that, I had to follow up really closely with them to come over to check out measurements as they don't visit for giving quote and it was hard to explain with photos. But they made that up by installing on the same day in fact within couple hours of committing to them. I would definitely recommend them if you have little patience to follow up and provide exact measurements otherwise. read more

Very poor customer service. First I had to do the measurements for the three fireplaces. Than they said they would send me a written quotation. Never heard back. Emails exchanged, they said it is coming. Then Josh is out of town and someone else calls me. Email promised. Now two weeks have passed. Still waiting. Phoned another fireplace co. and I could not believe how easy they made it. It will be set up in a week with chimney cleaning. Not sure how this co received five star reviews. read more

I was looking for help in changing my fake log fireplace to a glass version - we called the office to find out that they are open 7 days a week - we went to the shop & met Tosh the owner who set us up by telling us our options for a new glass fireplace - he calculated the amount of glass needed along with all the accessories like a new burner - Tosh also helped us pick out the perfect glass to our liking & he got it all installed soon after our purchase- Great customer service that know their stuff! Would recommend this place to my friends! read more

Orange County BBQ & Fireplace - Fireplace Services Near Me - Irvine, California

They did an outstanding job and were very professional. They called to let me know they were running a few minutes late and apologized. He was only like 3 mins late but was so apologetic. Put on booties before coming in the house and explained everything to be before doing the repairs. Yes! I would use them again. read more

Tosh is amazing. Totally professional and extremely knowledgeable. Five Star service from start to finish. I highly recommend Orange County BBQ and Fireplace. Drew read more

These guys are passionate about BBQ, what more can you ask for? Very helpful and knowledgeable with great prices. The Showroom is beautiful with a big display of all products. I think it's worth checking out M:) read more

What a beautiful and bountiful selection! A must visit!!! You will not be disappointed if you are a true BBQ lover! The choices and quality will amaze. read more

Bought 2nd Fire Magic grill from Tosh. Experience was just as good as the 1st time. Would recommend, again!

I had a very good experience with Orange County Barbecue and Fireplace and Tosh took really good care of me. They sell a quality product had a very reasonable price and their customer support is excellent. I appreciate Tosh and his follow up on all of my questions and concerns. I love my new fireplace. Would recommend to anyone. read more

Wow! Went in this weekend to select a new fireplace set. Tosh was great, guided into picking a great set of cannon balls. Service was quick and prices were great. Today Edgar came to install. He was right on time, very nice, quick and cleaned up after himself. He discussed different set up options and us a variety of suggestions. Knowledgeable and personable. We could not be more pleased with the purchase and installation. Highly recommended!!! read more

Tosh and his qualified technicians repaired the fireplaces in our home in a timely manner and at a fair price. It took three trips to complete the job because parts needed to be ordered and the complexity of the repair for each of the 3 fireplaces. Tosh is a good communicator and very efficient. I would use OC BBQ & Fireplace again and recommend them. read more