Well, what can I say, other than these are the only people that said what they would do and then…read moreover-performed in every aspect of the job. Perfectly professional, knowledgeable people in every detail from sales to installation to follow up, along with recommendations for every aspect of the project. Oh, did I mention how clean they managed to keep things ...with an absolutely totally dirty job ahead of them. My living room now has a beautiful pellet stove in my fireplace and they even managed to make it look better than it was before they started. If I hadn't seen it done... I could not have imagined how they did what they did in so little time and the damn thing weighed 550 LBS. But they had an awesome team that made the impossible look easy. So in closing when you see their web page and have ANY need in their area....do yourself a favor...and use these people... They get it done on time...under budget... and satisfaction is assured due to the attention to detail...and their absolute adherence to your requirements!!!!! Guess that about covers it. That Fireplace Store The only place to use as far as I am concerned!!!!!!!! Happy owner of an Enviro M55 The M55 Cast Iron Pellet Fireplace Insert

From the owner: That Fireplace Store is your local family-owned and operated expert for chimney inspections,…read morechimney sweeping, and chimney & fireplace repairs. We also provide sales, installation, and service for wood stoves, pellet stoves, coal stoves, and gas fireplaces serving Millsboro, Ocean View, Bethany Beach, Delaware, and Ocean City & Berlin, Maryland.

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Milton Morales was our technician and he was very thorough and explained all that was needed for…read morethe fireplace. I would definitely call them again. The communication between customer and business could be improved as I called to confirm the appt. for the day, and didn't get a call back. Otherwise, the service was excellent!

Blue Flame is one crazy place. The owner technician Joe Mowbray is definitely skilled and knows…read morehow to install and repair fireplaces. However no matter how hard I try they will not give me a service appointment. We have owned our home in Ocean Pines for a number of years and had Joe install 2 new (not inexpensive) fire places. He came out once or twice for service. At times the remotes will not work or the receivers melt and need to be replaced. Joe has been helpful in the past fixing them. Ordering new receivers etc.. I still do not know what I did to upset them except call multiple times for an appointment. Over the past 2 years I have left many messages and heard nothing back. Last weekend we actually pulled up to the business, and made an appointment with Joe himself which he just cancelled via text. I am shopping around because I have to....... It would be so nice if this local business owner would respond especially after selling us the units.

From the owner: Gas fireplace service company. If it’s broke I can fix it…read more Please don’t come to my residence. It’s a private residence. I will come to you. So call today to book your service or annual cleaning. 443-614-8281

Mrohs Gas has been our provider for over 15 years at our home and many more when we had the grocery…read morestore. We have never had a time when our tanks ran empty or near empty and their technicians are top notch, polite and clean. We had a friendly Labrador, and although we brought her in when they came to refill the tank, they always made sure the chain link gate they used was closed when they left so Lacey could go out without us having to make sure her 'escape route' was in tact. I have appreciated their efficiency and standards, 5 star all the way.

I hired Mrohs Gas to recommend and install a ductless heating and air conditioning system at my…read more1960's beach cottage in Fenwick Island Delaware. This job was quite a challenge as it is a very old beach cottage. They gave honest advice and proposed a Fujitsu system with 5 units inside the house. They had challenges in getting this system installed, including going under a wet house to run the coolant lines to the opposite side of the house from the main outside unit. They did this job with great care (because of the old exterior), knowledge of the system, and professionalism of the installation. It is beautiful and has provided an extension of our season from early in the spring through to late fall. We are extremely happy. We thank them for their dedicated professionalism.

I went into this store to today and the lady that waited on me was not in a good mood and it was…read morerefected on me. She said, go around the building outside and pick out something and I will be in here writing it up. How is that possible? I went out the door as instructed and in my car and left. I will never refer anyone nor go back again. However,they have a nice selection of counter tops Stone but her attitude was harder than the counter tops. She had black hair and came from the back office without greeting me but ready to write up an order

Worst business ever! They installed the wrong countertop and now will not replace. The owner is a…read moreliar. He blamed everything on us! He was so rude. Stay away from this place!