Excellent job cleaning our 2 fireplaces, we can see through the glass again…read more No sales pitch on anything just did a great job! Friendly guy. Reasonable pricing. We will use again!

After a disheartening experience with another company that was just trying to upsell me, it was…read moresuch a relief to deal with Jordan at 5280 Fireplace Services. Jordan was very professional and pleasant to deal with, he cleaned my chimney and wood burning stove, even moving the stove out of the fireplace that it sat in (something that previous chimney sweeps had never done before). His pricing was reasonable and he was very honest about what I could do versus what I needed to do down the road- contrary to the other guy who told me I needed to do $X, $Y and $Z otherwise I was going to spontaneously combust. Highly recommended and I will definitely be returning to Jordan for any chimney / fireplace needs I have down the road.

We had a great experience from start to finish. Sales experience was positive and installation was…read morevery well done with staff checking everything and going above just what was planned.

Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

I highly recommend working with Braeden Walsh. He was exceptionally professional, kind, and…read moreincredibly knowledgeable--guiding me through the process of selecting the perfect grill, a Hestan, along with all the right accessories. Braeden made everything easy and enjoyable, and the pricing was unbeatable--better than any quote I received from BBQ Guys. A fantastic experience from start to finish.

Runs BBQ grill reviews on UTube and I liked the ones he reviewed so we drive to his store one…read moremorning (45 min each way), showed up and he didn't have many grills and NONE of the "Premium" grills I was interested in (the ones he reviewed). Looks like he makes his money selling fireplaces and now golf equipment. Skip the drive for BBQ's here

I closed on my new house last Wednesday and discovered a "major" gas leak Thursday morning…read more "WELCOME HOME," said the Universe. Long story short: the guy from Xcel may or may not have recommended TGC to me, and it's obvious why. They're the BEST. Everything from their customer service to their service to their follow-up to everything-in-between was/is FIVE STARS. This situation could've been a lot worse for me, and while I was super upset that I had to deal with something like that on Day One, TGC kissed the booboo and made it all better to the point where I was smiling and laughing as I was writing the check. When does that ever happen? Big Ups to Don and Tom for fixing my gas leaks, and Mike in the office, for taking care of me overall. You guys are amazing, and I will absolutely go nowhere else in the future!! Thank you!

Trying to schedule a cleaning and checkup on our gas fireplace was more complicated than our…read moremortgage application. The scheduler (Sherri) also exhibited some pretty severe passive aggressive tendencies when I told her that I hadn't gotten her phone call on the day of our 2nd appointment (and 2nd cancelation) and I called to ask when the technician might be coming by. I live in Boulder in a known cell tower dead zone and often miss calls or drop calls midway. She was snarky when I told her that I hadn't gotten her call. I gave her my daughter's cell phone as a backup in case she had trouble reaching me for my 3rd scheduled make-up appointment. When I didn't get that call but she reached my daughter my daughter called me and asked me what her problem was bc she was so snarky with her. So I got the third makeup appointment booked and decided that I would check other places as I really was starting to wonder about this place and their other negative Yelp reviews reinforce the feeling that I got from my 3-4 contacts with this outfit. Got booked with a terrific company, A Brighter Glow in Brighton and had the best experience on the phone with an immediate confirmation and followup text and the tech Roy was professional and prompt and meticulous. I will be a repeat customer of theirs and the contrast in professionalism and customer care is like night and day with The Gas Connection. I am sure that they would have cancelled on me the 3rd time and I am glad that I don't have to deal with Sherri ever again.

I had Mace from CrownUp Pros Chimney Sweep Denver come out to inspect, clean, and repair my…read morefireplace, and I couldn't be happier with the service. He provided a free inspection, clearly explained what he found, and identified only minor cleaning that was needed. He also pointed out that the crown of the fireplace could benefit from resurfacing. Mace did an excellent job resurfacing the crown and walked me through the entire process from start to finish. His professionalism, attention to detail, and clear communication really stood out. As a landlord with over 20 years of experience, I've worked with many service providers, and I can confidently say CrownUp Pros is top-notch. I would absolutely use this company again and highly recommend them to anyone needing chimney or fireplace work.

We had Steven come out from CrownUp Pros and he did an amazing job. Very professional and great to…read morework with. We had requested a fireplace cleaning. The price was reasonable but the service was exceptional!

This is the second time I have used Reign of fire and I have to say they really are the best…read more Always so knowledgeable, professional and courteous! I would never go anywhere else!

All of Reign of Fire's work was done well and very timely. They helped us with the needed permits…read moreand inspections. I give them a strong recommendation. Be aware, the whole inspection/permit process in Centennial is a pain in the neck. I really wish the selling company would have been willing to manage the project from start to finish instead of leaving everything post-sale to the customer.

Dan did a great job figuring out what was wrong with my gas fireplace. The pilot light wasn't…read morestaying on so he was able to get it to go on and then he noticed the logs were incorrect and the flow of the flame was incorrect so he fixed all of that. And the switch to the fan was default because he inspected that as well. He also did a complete cleaning. He was very polite and put protective covering on the floor of to prevent any dust or dirt. Dan did this for super good reasonable price. He was very professional. I would definitely recommend him and I will definitely be using him again.

Ignite and Dan were great. Punctual. Efficient. Polite and tidy. I will use Dan for all of my…read morefireplace needs. I recommend them highly!