Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

We started using Straightline 7 years ago went we moved to Centerton. They have been amazing to…read morework with. We have had repair work done they and when a part failed they had no issue replacing the part for free! They are always polite and timely getting the service work completed. if you haven't tried them I highly recommend. You won't be disappointed!

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

I came by yesterday to repair a tire and it was right at five pm and it was closing time. I came…read moreback today at 4:45 PM to repair my tire and they were open but told me it was to late for a repair. Maybe they should have a sign with the schedule of tire repairs since it's different from their regular operating hours. Ayer vine al negocio para reparar una llanta pero llega a las mismas cinco y a esa hora cierran. Regresé hoy a las 4:45 y estaban abiertos pero me dijeron que ya era muy tarde para la reparación. Tal vez deberían tener un rótulo indicando el horario de la reparación de llantas porque obviamente no el mismo horario de sus operaciones.

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

Continues to disappoint, scheduled to have a flat tire repaired, even with the appointment waited…read morean hour before they even touched it, didn't put my wheel covers on properly and lost one, of course custom wheel covers, hard to recommend

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

Highly recommend. They are a group of straight shooters, and as a female, I never feel spoken down…read moreto or taken advantage of because auto repair is not my "language". I am always given options, estimates are close to final expenses, and the person answering the phone is knowledgable. Don't expect sappy, overly friendly service. It's not the local spa! But you can expect super smart mechanics with extensive experience offering a fair price, who will treat you right, every time.

I was in a pickle. My truck died right in the middle of 14th street. I had to push it into the…read moremedian and figure something out. I called up Fast Auto and Tire and asked if they could give me a jump. A fella named Lake came out and jumped my car right in the middle of a busy road. An absolute life saver. Thank you, Lake!

DO NOT trust these people. They are out for money, not helping customers…read more They talked me into a credit card (originally phrased as their "payout option") and when I returned to pick up my truck, the manager was on the phone with his boss gloating about how he "sold a credit card today" To which the GM's (I assume) response was only affirming and congratulating the manager. I was definitely duped. These guys are out for money and poor service, don't waste it here.

once again id love to give this place a ZERO stars. not only do the workers suck and are liars but…read moreso is the manager Jonathan. After my terrible experience of them stealing my car, he called and apologized and I asked for my money back. he said no problem it would come through the mail in 14days. a month later and I see no check so I call. Jonathan says he talked to his regional manager Gary after my phone call and decided that I don't deserve my money back on a $300 total service beca I received I believe $25-50 off already. instead of calling me back, Jonathan decided to withhold this information and never call me to tell me. then proceeded to gaslight and try to manipulate me and the situation. I wouldn't recommend this place if it was the only tire shop left in all of NWA

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Quoted my girlfriend $900 for a brake job, I did it myself for $130 in parts and a little over 2…read morehours in labor. My attorney charges a better hourly rate than these weasels, if I had a lift I could do the job in under an hour.

"If you're looking for a reliable tire shop, I highly recommend Gravette Tire Shop! I had a slow…read moreleak in my rear tire but managed to drive there safely. They had me pulled into the bay in under two minutes, and I was back on the road in just 10 minutes total. The customer service was outstanding--friendly, fast, and efficient. These are genuinely good people who care about their customers. I wouldn't hesitate to recommend them to family, friends, or clients!"

Showed up needing a tire took less than 20min for new tire to be installed did all for 30 bucks…read moresold me a tire and installed in no time

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

great. straight forward pricing for tpms sensor replacement. i'll be back for other services.read more

Straightline Automotive personnel are courteous and professional. I received a quote for tires I…read morewanted at a good price and needed some suspension work that I felt was reasonably priced, comparing it to another quote I had from a place I have used for years. Although they did not have my car ready when they said they would due to factors beyond their control, it was not a problem for me since I am retired. My final bill was exactly what I was quoted and when I called the next day with a question the gentleman I spoke to on the phone answered my questions with assurance and knowledge.