Cancel

    Open app

    Search

    Firestone Complete Auto Care

    2.0 (51 reviews)
    Open • 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto battery and fluid recycling

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I went for a routine oil change and left with 3 separate sharpie marks on my cars interior after they marked at what my mileage my car should be returned. Absolute lunacy

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    1 month ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    I live 5 mins away that it is the only reason I kept going-but I stop very rude ppl- bad service_

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    I got an oil change done and they forgot to put the cap on it ! Oil all over my car, windshield, do not waste your time or money.

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Anna L.
    423
    12
    11

    6 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Mily M.
    107
    5
    1

    3 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    be careful they love to scam girls they try to me $2400 to fix my brakes..... and the manager Alex is terrible

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Overpriced. Took care in here for AC service & gave me an estimate of over 2500. Took it to another shop, paid 1k, the same work & parts.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Mia C.
    929
    43
    122

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joel H.
    15
    12
    6

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    The quality of customer service has been going steadily down. Today was an all time low for a long standing loyal customer.

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Janet G.
    138
    14
    0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Great service Honest people and efficient. Super good people the way Nestor help me made me a customer for life

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    I just got a synthetic oil change here. The prices are very good. I'll come back again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Firestone Complete Auto Care Reviews in Other Languages

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    “Always giving the best recommendations for your car from priority to least concern.”

    Mentioned in 2 reviews

    Read more highlights

    Acosta Electronics - Audio electronics

    Acosta Electronics

    (6 reviews)

    This team is awesome very fair price and do great work I have tinted all my cars in this shop ,…read morethey do sounds , light and tires great family business

    Review in english and spanish: About two weeks ago, I got an…read moreestimate from Acosta Electronics in Homestead for window tinting. I agreed to the price and was told to come back the following Saturday. When I returned, Mr. Acosta said he didn't have the correct tint but told me not to worry because he would purchase it on Monday and asked me to come back today. When I showed up today, I was given yet another excuse this time involving the tint paper. He then claimed he was "trying to help" by calling his son, who quoted me 100% more than the original agreed price. This experience felt dishonest and very unprofessional. I wasted multiple trips and time based on commitments that were not honored. It honestly seemed like he no longer wanted to deal with my car because the job would take too long, instead of just being upfront about it. I would not recommend this business based on my experience. Hace aproximadamente dos semanas obtuve una cotización en Acosta Electronics en Homestead para el polarizado de vidrios. Acepté el precio y me indicaron que regresara el Sábado siguiente. Cuando volví, el Sr. Acosta me dijo que no tenía el polarizado correcto, pero que no me preocupara porque lo compraría el Lunes y que regresara hoy. Al presentarme hoy, me dio otra excusa, esta vez relacionada con el material del polarizado. Luego dijo que estaba "tratando de ayudarme" llamando a su hijo, quien me quiso cobrar 100% más del precio originalmente acordado. La experiencia fue deshonesta y poco profesional. Perdí tiempo y tuve que ir varias veces basándome en compromisos que no se cumplieron. Sinceramente, dio la impresión de que ya no quería trabajar en mi vehículo porque el trabajo le tomaría más tiempo, en lugar de ser claro desde el principio. No recomiendo este negocio basándome en mi experiencia.

    Mr Goma Tires - Distance from where I was able to drive my car with a blown tire to Mr Goma.

    Mr Goma Tires

    (272 reviews)

    As usual great service! Ronnie was professional, informative, up front and honest. Hard to find…read moreservice like this Southern FL. I will always go with these guys for my car services

    I'm updating my previous review of Mr. Goma TIres. I ultimately did not have a positive experience…read morewith this business, and do not recommend them. In all transparency, I was quoted a different price via Yelp than what the front desk charged me (I specified what make and model my car was both times). That should have been the first red flag. Secondly, after the service was completed, no paperwork or report was given to me, nor did any one tell me any information about warranties. After having the alignment done, I later had an appointment a few weeks later for something separate at my Mercedes Benz service center, with an advisor I have trusted for years. His tech questioned whether an alignment was performed, and did not believe the alignment had been done, and asked me to get a alignment report from the company to verify. I contacted Mr. Goma (which took several email attempts and phone calls) and the person who answered the phone was a bit rude and unhelpful. They would not provide the report, and asked me to come in person. I felt uncomfortable dealing with this business (as many of us women know that some mechanic shops take advantage us), so I asked my husband and my father-in-law to go to the shop to speak with them in person. They were told every excuse under the sun, that reports cannot be pulled up after the day they were performed, they need to be requested before the service, and when they asked to speak with the mechanic who did the alignment, they waited over an hour, and then were told the person no longer works there. The entire experience was distasteful. Ultimately, I had Mercedes re-do the alignment (and paid 2x for the same service), to know it was done correctly. They provided the report. I later disputed the charge through Amex, and I was shocked that Mr. Goma came back, and disputed the reversal themselves, saying that no one came into the shop to speak with someone? I was astonished. The reason I started writing Yelp reviews over a decade ago was to honestly inform the public of my experiences at companies, good or bad (and hopefully save someone the trouble of what I had to go through). Moral of the story, do your due diligence before coming in for alignments at new shops. Ask for reports ahead of time, be clear about warranty timeframes, etc. I really wish I didn't select this business to save a buck, because it ultimately cost twice in the long run to have it done correctly with a lot of headache.

    A&J Roadservice - All they fix was the water hose and put in power steering fluid now 24 hours later, her car looks like this Exactly 24 hours later

    A&J Roadservice

    (20 reviews)

    It's been about 3 years since I needed tire service and guess who I remembered? That's Right A&J's…read morewhy because they are honest hard working people. I called A&J's to confirm that they would be able to do the work I was requesting. They said yes they would be more than happy to. Service request was removing old wheels and the tires air sensor. Then replace the sensors on the new wheels with new tires. A&J's gave me the cost of the work with new tires and it was way below the other competitors! If you need to replace tires give A&J a call they have a range of tire options at a reasonable price point. Thank you A&J

    My sister's car caught fire and exploded less than 24 hours after receiving service from this…read moreestablishment. When we returned to speak with the manager, Able, we were told that because the vehicle did not technically catch fire on his property, he believed the shop was not responsible. According to him, the explosion had nothing to do with the repairs performed just one day earlier. What makes this even more heartbreaking is where and how it happened. The vehicle erupted into flames in front of our home, inside our gated community, surrounded by neighbors. My 18-year-old sister had just parked the car, and she and my 10-year-old sister were only steps away from it--barely two minutes after turning the engine off. We are beyond grateful that they survived, because this could have easily become a tragedy that claimed two young lives. Instead of showing concern or accepting any responsibility, the manager refused to even reimburse my sister for the $220 she paid in labor. She wasn't demanding the value of the vehicle or the cost of the parts. She simply asked for the labor she had already paid for after losing the very first car she had worked so hard to buy. No amount of money can replace a human life. Businesses make mistakes, but how they respond when something catastrophic happens says everything about their character. In our experience, there was no accountability, no compassion, and no willingness to help after an incident that could have ended in unimaginable loss. If you value your vehicle and, more importantly, the safety of yourself and your loved ones, I strongly encourage you to think carefully before trusting this establishment with your car. Our family's experience has been devastating, and we would never want another family to endure the fear, financial loss, and emotional trauma that we have experienced.

    Firestone Complete Auto Care - autorepair - Updated September 2026

    Loading...
    Loading...
    Loading...