Had me fooled when checking my car and thought this was a decent shop went to get something out of…read moremy front seat and realized that they have used all of my propane from my heating torch that is how they got my part off so they used my stuff and I paid them to use my stuff to get off my part I don't think it's very professional to be going through your customer's cars and stuff they also moved my seat and didn't move it back

Great place to go to get my car serviced. Manager and staff always knowledgeable and friendly.read more

The most honest mechanic I have ever met. Great prices and straight forward. My experience was…read moregreat.

From the owner: Auto diagnostics, auto repair, auto electrical, auto trouble-shooting, auto brakes, shocks, water…read morepump, tune-up, timing belt, import service, domestic service, scheduled maintenance, belts, hoses, radiator, suspension, steering, heating, cooling, air conditioning, tires, brakes

Customer Service is Terrible!! DO NOT BRING YOUR CAR HERE!!! You will be told one thing and they…read morewill NOT keep their promises!! The staff DOES NOT communicate with one another when there is an issue with your car!!!!

was referred to Grady's a few years ago and I love their services! I've had an engine and…read moretransmission replaced on one vehicle and extensive work on three others to my satisfaction. I also referred family and friends as well and no one has negative comments about the service. As long as they're in business...they'll have me as a customer!!!

Top tier professionalism. Outstanding customer service. Completed correctly in a timely and…read morecost-effective manner!!! Definitely will return again!

Excellent customer service. I don't know how much the service would have costed somewhere else, but…read moreit seemed reasonable. My car was repaired in the time the gentleman specified. Very pleased with my experience.

Battery: dead Schedule: busy…read moreAvailability to take car to dealer: no Mobile service needed: yes Prymo did a fairly primo job for me. My car, like many cars that are on the market today, has tons of bells and whistles, so adding a battery means doing a reset and reprogram. Guess what? I don't have the tools or the knowledge on how to do that. Could I change a battery many years ago? Absolutely! Could I change a battery now? No way... That's why I needed someone with the tools, the know-how, and the availability. I put in a request via Yelp to get a project started, and Prymo was the first to respond and had availability the next morning. They sent a tech to my house, he quickly diagnosed that the battery had no charge left, even though I had a jump the day before, and he commenced replacement. I didn't have to do anything other than do what I usually do, which is work from home. Fast-forward a half-hour and the job was done. I had a new battery, the tech had reprogrammed everything to its proper state, and he was on his way. Prymo accepts debit and credit, though a credit card purchase will come with a 3% charge, which is very fair since that's what the banks stick to the business. It wasn't cheap, but most of the cost was in the actual battery itself, which came with a five-year warranty. Great response, simple to navigate and schedule, and the tech was professional and skilled. Great experience and highly recommend if you're in the same situation.

From the owner: Prymo Automotive Service Inc is an automotive repair shop that offers an mobile mechanic service…read more(meaning we come to you). We have over 20 years experience in the industry and ASE master certified mechanic. We are a small family owned business based out of overland Park that take pride in it's quality of work and customer service.

Excellent service and great people!! If you're looking for a friendly, professional, and honest…read moreauto shop, Adam is the best!!

I took my Chevrolet Equinox here due to a blown motor. Had them do a rebuild on the motor for…read more$3600. I was under the impression that it would be good to go. I have had more problems with the car than before the motor went out. I'm not sure what they did but I know it wasn't quality work, it runs out of oil so fast now after an oil change and just sounds horrific ever since. I even called them and told them it was acting funny, so I figured they would look into it since I had a so called warranty on the work. Not to mention I'm missing bolts that I know were there before and even told them that. Took my car back up there before warranty ran out and all they did was an oil change instead of trying to fix the problem, and still missing bolts like they didn't even listen to me when I told them. Still having massive problems with rebuilt motor but I'm just supposed to deal with it I guess. I know it was just a rebuild but I feel like I should have gotten better service for$3600. What a waste of money, will never go back here again. Just when you think you can trust someone they make your car worse than it was originally and not trying to make it right at all. Would 100% not take your car here they will get over on you and then there is nothing you can do about it apparently. So disappointed in the quality and now I'm out of a car after only a year. Wow!!

This was one of the best car repair experiences I've had. The associates are incredibly nice and…read morethey even have a complimentary shuttle service. They did the repair very quickly and kept me up to date on status and didn't try to upsarge me a bunch of stuff I didn't need which was a welcome relief. They even had homemade cookies when I went to pick up my car. The price was very competitive compared to other places as well Great people!, Great service and highly recommended.

I don't even know where to start... I had an appointment…read moreset for Tuesday. I was getting my transmission serviced. I dropped the vehicle off in the morning as agreed. They made sure they had all my information. As you can see in the screenshot they texted me to confirm my appointment. My first clue should have been when the lady behind me was greeted and assisted before me, I realized we were not probably getting the same service but I thought that the man assisting people was rude for not acknowledging me at all, even after we had eye contact. We agreed that my wife and I would not be waiting, and would pick it up in the afternoon. When I got the quote they said a couple of hours. So at around 5:00 I called to see if the service was complete. I was then informed that my vehicle was on the ticket for tomorrow. I completely understand that things come up and life happens, and that my vehicle was not an emergency, or broke down. I was just dumbfounded that they didn't reach out to me in any way! I told the person I spoke to on the phone that I was on my way to retrieve my vehicle. When we got there I went in and spoke with a lady about getting my vehicle. I expressed my disappointment, frustration, and confusion. I did lose my cool and used profanity at the very end of our conversation. I had apologized for my attitude and said may I have my keys please. She agreed with my frustration and then told me my vehicle was being pulled up for me. That's when I freaked out, why in the world would you have to get in my vehicle, adjust settings for YOUR COMFORT, and roll down the windows and move the mirror, just to move the f***ing vehicle literally like a parking space! I just couldn't believe you can't do the service when agreed on, not contact me in any manner saying, Hey we are keeping YOUR vehicle longer, and then act like you are doing me some kind of favor by moving it! Get the f**k out of my vehicle. Needless to say, we did not get anything done to our vehicle at this location, but we did waste time, and effort. Thanks for nothing but frustration! I would a negative number if possible!!