Went into Firestone to purchase 2 tires. They removed one front tire and put another one on. My daughter was driving the car home. She got about half a mile and the left front tire fell off. They did not tighten the lug nuts. Called the parent company, Bridgestone, and put a claim in. It's been 2 weeks and no one from Bridgestones insurance has contacted me. I've left several message daily with both the claims handled and his supervisor, neither one has called me back. read more

The new manager is very nice and extremely helpful. came in late with a flat tire and he took the car in and fixed it himself. you don't see that kind of service very often in this day and age. Highly recommend you visit this store for your car needs. read more

I bought a life time alignment service. Paid full price. Brought my van for inspection and oil change. Asked for the alignment service. They just visually checked the alignment and didn't do the real alignments. Disappointed and felt like a scam. I am going to try another Firestone store but not sure about this location anymore. read more

THEY REPLACED THE WRONG TIRES THEN LIED ABOUT IT!!!!... I needed 2 new tires Front right rear left. I asked them to rotate the 2 new tires to the front. They replaced the front 2 tires in the front LEAVING MY DAMAGED TIRE IN THE BACK. GAVE ME THE CAR WITH the DAMAGED rear TIRE with 8lb's of pressure. Then refused to fix it. Told me they would contact a area supervisor which they never did. I complained to Corp offices and they don't call back either. read more

After a horrific experience at Mavis in Bethpage (see review) what a truly refreshing experience to come here! I hit a pot hole on the 135 and blew out my tire and had to get towed. Luckily Firestone was open and I chose to come here! Mo was amazing, as were the rest of the staff. If you're looking for an honest place that doesn't try to rip you off, come here...this is my place from now on! read more

In the past I felt confident of my service but now I think otherwise. My state inspection almost became a $4500 repair due to aggressive marketing and estimated charges based on common practices instead of individual attempt to my car. read more

I took my car in for an inspection and oil change. They said I needed a caliper and a few other brake parts in order to pass inspection. The cost with discounts and coupons - $850! I never trusted this place, so I refused it. I took it to Goodyear down the road and it passed no problem. Over $800 saved just like that, Firestone also gave me report that I needed 4 tires soon, costing another $1,000. According to my passed inspection report the tires are A-OK. It's a total rip off joint. Beware. read more

HORRIBLE HORRIBLE HORRIBLE. I scheduled my appointment days before, took a half day off work and they call me two hours before my appointment to cancel it. HORRIBLE CUSTOMER SERVICE, UNRELIABLE, I would never ever go here again. There are so many more reliable companies in the area. GO anywhere else. PS. I am attaching proof that I did have an appointment!! read more

Firestone Complete Auto Care - Tires Near Me - Levittown, New York

Customer care was phenomenal. Our check engine light turned on recently and we needed a diagnostic asap. A friend who previously used Tony's services recommended him to us. We drove from the Bronx to see him. We felt confident working with Tony from start to finish. He was thorough and gave us the best car advice. We will be coming back as loyal customers due to his great customer service. He explained everything to us in terms we can understand, and for that thank you. Our tires weren't in the best shape and Tony told us about a current deal on all season tires that we could not miss. We are very pleased with our new tires and whole first experience at Firestone. Thank you! read more

This place is awful. They blatantly overcharge for parts. You can google search the same parts and they charge double what autozone charges. Criminal. Wouldn't pass an inspection even when it passes nys regulations. This place should be investigated. read more

Firestone Complete Auto Care - Tires Near Me - Levittown, New York

See all

Had a 3pm appt today just to get my car serviced @ 3:30 I finally said " are you running behind " to which I was told a little bit and Pedro said can you wait and I said yes but at 4:10 no one took my car in and nothing was said to me so I asked the girl for my keys back and left. the customer service there sucks.... KS read more

my tires were bald and I needed to go on a trip the next day, the gentlemen in the front were polite and honest i was in and out the same day read more

Don't do business here, they will take advantage of you. They tried to charge me for a screw they broke! "It's unsafe to drive. You need this done etc. and labor costs will be $300 to replace a screw" I asked to look at the car and found out they were being completely dishonest! They broke my car making it "unsafe to drive" and did not take any responsibility. Don't do business here, they will take advantage of you. read more

Never take my cars anywhere else. They do an amazing job and are always courteous and professional. Get the Firestone credit card for easy interest free billing. It's awesome. read more

two weekends ago my AC stopped working so my brother in law offered to take it in when i was visiting the area. I got a call from my brother in law after he had left by car at Firestone @ levittown for a few hours saying they said i was just low on Freon and they just had to refill it. simple. except 233 dollars and a few days later ( having not used my AC bc I drove in the cooler evening and dont drive during the week ) my AC was NOT working when I was stuck in 2 hours of traffic in 90 degree weather. I returned to the Firestone my car was taken to and was told my brother in law was informed to come back if the AC didnt last because dye had been placed to check for a leak. a few things about this . I wasnt informed that a complete diagnostic wasn't run, I was told it was just low freon. I would not have agreed to have my ac "Fixed" there if they were planning on diagnosing the issue on a trial run after just refilling the Freon to cost me another trip back there on a gamble. Thats just lazy. The bigger issue at hand is when I went back the man at the counter was extremely rude. When I asked what needed to be done he explained they would have to look for the leak based on the dye they placed and fix the leak. Easy enough. at this point my brother in law had come by to pick me up assuming i was dropping off my car. The main issue is whenever i asked a very simple question like what the estimate would be, if the freon refill would be covered -the man at the front desk was very dismissive and condescending where he would say one thing to me then try to delineate further to my brother inlaw instead of myself. Now I speak perfectly good English, and informed him it was my car and I was paying. I am not deaf or mute. So either he had an issue with the fact that I am a woman, or didnt like the color of my shorts I dont know. at any rate im not about to be swindled and take any more crap as a paying customer so after making a phone call took my car to another shop. Not surprisingly the new mechanic i took my car to spent a few hours looking for the leak but said he could NOT FIND ANY DYE to show the leak but he had said ther was very low freon. Interesting. After wasting a few hours of everyones life looking for this supposed dye that was placed by firestone, he refilled the freon and dye , and ran my AC for a few hours. He found the leak coming from the AC condense and called me with the cost and estimate time and asked me how long it would take Gee... the second place sure makes it seem so easy to talk to a gal like me! Spoke to me and was able to DIAGNOSE, give me an estimate on cost and how long it would take in a matter of hours. when you take your car for an issue and want lazy diagnostic service ( if they actually even placed the dye and refilled my freon they charged me i'll never know) , want to be charged on the higher end of the estimate range, and most importantly want to be talked down to if you are a woman or have red shorts on still not sure what the issue was. Then by all means take your car here for thier services read more

The individual that works on Sunday mornings is a NASTY and RUDE SOB. I was scheduled for a wheel alignment and the SOB was giving me a hard time about where I parked my car in their EMPTY lot, which I was going to move after I checked in. I walked out and went elsewhere. Although, I paid slightly more, the other place welcomed my business and service was great. Stay away the Levittown location and do not support the local owner b/c they clearly DO NOT understand that they're in the service industry. Hopefully they fire this guy or they go out of business. read more

Went in needing my TPMS sensor fixed. (I also had a leak in my wiper fluid reservoir that I didn't tell them about) Picked up my car about an hour after with the TPMS light off and the leak fixed. They filled up my wiper fluid and didn't charge me for any of it. I will be back for sure. read more

Came to get a quote on suspension. After the little guy at the desk tried to send me to another location, I declined and asked for the quote. He got extremely passive aggressive. Like a woman. I laughed and left. I won't go back to a Firestone ever. Just because of this little twerp. If I want passive aggression, I'll argue with my woman. read more

It saddens me to post such a negative review, as I trusted my vehicle to this establishment for a few years, since I stopped taking it to the dealer for mandatory warranty service. And I have been a client of the Firestone Company for decades. However, it seems like the technicians [as I'm told, the company thrives by hiring unskilled trainees] were doing minimal work on my car for quite some time; making me pleased because the repairs weren't costing me a fortune. At some point though, I should have realized that recurring check engine lights could not all be harmless or glitches. And that culminated Friday, after having brought my car to Firestone the previous Sunday for an oil & fluid change + courtesy check: My car broke down Friday, all over Queens for multiple reasons (radiator broken/the trained techs alerted me that "someone" had apparently tried putting a sealer into it; fluids not topped off, which Angel told me "could be true, but not possible that all the coolant could be used up"; battery terminals completely covered in gunk, something that said "checked" on my 4-day-old receipt; and nearly a dozen computer messages that went ignored over years. Sad to say, but these guys did me very wrong. Seems like all they did were tires and sometimes brakes. read more

Firestone Complete Auto Care - The battery check was one of several checks not performed. Terminals were crusted over with gunk. Would have to have been seen. - Tires Near Me - Levittown, New York

I needed an oil change on my Honda Hr-V and the tire warning appeared on my dashboard. I was able to make a appointment within 24 hours. I spoke with Julia when I arrived and she courteous & helpful, then she immediately had Jose work on my vehicle. I waited & in less than 40 minutes the work was done. The oil was changed and my tire pressure just needed to be taken care of. I'm a regular customer and continue to receive top of the line service from the Firestone staff. read more

Incompetent management. Rude staff. No concept of customer service. Both individuals don't belong working with people whatsoever. I now exclusively work with westbury location. Much much better experience. read more

I would give them 0 star. The people working there do not deserve to be called humans. No sense of respect or manners. I called them for an oil change appointment even though I was told by my other friends that they are pretty bad with services specially to minorities. Long things short, I got an appointment for oil change, showed up on time, parked in front of the shop to ask where should I park. As soon as I step out of my car, the mechanics yells at me saying "don't park there, find another spot, and he point me next to another van that was parked there. When I parked there, another mechanics shows up and says "that not where u park, that's not a fucking parking spot". After the second mechanic Spoke to me with the same attitude, I drive right town to a different shop.never taking my business there. And I highly recommend it taking ur business there. Thanks Firestone. read more

I went to have a NYS Inspection on my C7 Corvette. When I said to the manager that the car will not clear a center post lift and that he needed lifting pucks to raise the car on a twin post lift he got nasty and told me to let them do their job. Anybody not willing to listen to a customer and get as arrogant and condescending as he did should not be a service manager. I took my car before he destroyed the undercarriage and we both had problems. read more

I brought my Jeep in for the yearly inspection. They called me about 2 hours later and told me it failed inspection because of a bad steering wheel leak. When I questioned him he said didn't you notice any leaks or noises? I said no the car rides fine. I had a bad feeling about it so I took my Jeep to another mechanic who is well known in my area. It passed inspection with no problems. Firestone in Levittown wanted to charge me $1200 to fix something that wasn't broke. I'll never go back there again nor would I ever recommend them to anyone. This lying has to stop. Beware of Firestone stores read more

What the actual fuck is wrong with these people. They fuck up my car every time. Last time brought it in bc I heard a grinding noise. They charged me $600 for all new tires (keep in mind I'm placing my trust in them, idk anything about cars) and then I bring it home it's already driving weird. A month later I bring it to another place and they tell me my front wheel is LOCKED and IM MISSING A LUG NUT. ALSO THEY LEFT MY EMERGENCY BRAKE ON AND I DIDNT REALIZE SO THEY ARE ACTUALLY INCOMPETENT don't go here. read more

I'd like to start this review off with the fact I have been going to this firestone for a while with three different cars. I use to love coming here and always felt great about the service. I've never had a problem until they recent changed management. They completely over charged me for what I needed done, they have tried several times to up-sell me on "things that need to be replaced" I have had the same procedure done before with another car and it was literally double for and they tried telling me all of a sudden I had a nail in my car and I do check my car daily before going out. I truly believe they sabotaged my car to make a sale. I'm highly recommending you see other options before going here, you will only get a headache, be over charged, and possible have them sabotage your car. Very disappointed, you're better off with dealing with mavis honestly. read more

I needed a couple of front tires and wanted them to match what was already on a 5 year old car. I called and they set an appointment for me the next day. Quick service, honest estimate and fair pricing. Thank you Mark for making it an easy transaction. read more

Have been to this location many times with different vehicles. I have always had a positive experience. Have been to this location for a variety of services including tires, inspections, and general service. Have always found staff knowledgeable and friendly. read more

I brought my car in for check engine light. This place took $500 from me to replace a sensor. The check engine light came back on 24 hours later and when I brought it back after calling TWICE to make sure my car could be taken care of on a Sunday and when I brought it in they mocked me and said they couldn't help me. They stole $500 from me! Stay far away! read more

Mark Canty is absolutely amazing! He got the job done and in record breaking time!! I can't speak for the rest of the staff but this guy gets stuff done!! Much appreciated! read more

Went here for the GIECO vehicle photo inspection. The staff was friendly and professional. Got a quote for 4 Michelin tires which was almost a 100 bucks more than STS Auto close by. read more

I have been having a problem with my right rear tire lately, as it loses air and needs to be filled every other day. Obviously there was some kind of slow leak but being busy and also having a portable air tank in my trunk, stopping to have it fixed was not a priority. But, with the cold and snow of Tuesday and seeing this place as I drove by, I decided to see if they had time to help me. I explained my situation and my car was immediately taken into the shop. Within minutes I was told there was a nail in the tire and it could be fixed. I was also told the tread on my tires was beginning to get thin, which I already knew. To his credit, Bill did not try to sell me tires right there, but he said I would need new ones soon. My tire was fixed quickly and I left with a good tire again and a quote for new ones. I was impressed with the service I received here, quick and efficient. read more

Great service and quick! I had two flat tires which required a towing to this place, conveniently close to where I am residing. We dropped it off in the wee hours of the night while it was closed and we're pleased to find it still there in the morning when it opened. The guy there, Angel specifically... was professional and knowledgeable. He gave us our options and we had two new tires on there in about 2.5 hours on a busy day. We were planning on going to Goodyear but the tow truck guy suggested this place. I'm glad he did! Very pleased with the service! read more

Getting my photo inspection done. Very friendly staff and quick service. I'll have to come back and see how their other services are. read more

do not use this place.. Made me wait two hours for nothing. I heard the mechanic call one customer up and tell him he would finish the car tomorrow (this was the afternoon), then after waiting two hours, claimed he couldnt work on my car, but didn't even bring it into the garage. incompetents do not know how to put a vehicle on a lift, claim they cant even change a tire on my vehicle. a total joke since i have spent a ton money at various firestones for various repairs..this location allege their equipment is old..really? they do not know how to use a truck lift or an alignment lift, incompetent do not use this firestone in levittown..made me wait two hours for nothing... read more

Up until about 5 years ago I used to take my vehicles to the Firestone in Levittown (across the tri-state indoor market) for most of my repairs and automobile services, because the front counter guy provided good service. Since he left and they brought a replacement, it has not been the same. For the last 5 years I avoid taking my vehicles to the Levittown location because their poor customer service - unfriendly, rude, and unmotivated to help! These guys just don't care about their customers! It's unfortunate and extremely inconvenience for me, but I've been driving twice the distance to the Firestone in Merrick, for service. Much better people to deal with, complete night and day between the two locations. I went back to the Levittown location recently out of desperation. Got a different front counter person, but unfortunately received the same poor customer service experiences. I will not give my business to this facility, until there's a change in management or their guys get proper customer service training! read more

I have been bringing my cars to Firestone in Levittown for many years for basic auto repairs and service (oil changes, tires, batteries, inspections). They have always been professional and friendly, and have always done the job right the first time. As a Firestone Rewards member, I often get coupons in the mail that make Firestone the best choice in town for keeping my cars running at a good price! read more