They didn't put enough oil in my engine was knocking afterward. Took it back to them, they treated…read moreme like I was dumb and didn't know what was going on. They told me it was normal in reality it wasn't and could have costed me my car. I do not recommend taking you car to the one on blanding. I had to add extra oil to my car but paid for the extra quart.

I been here 3x and only got 1 oil change there because they are so slow and have only 1 bay open…read more They are slow slow slow. I waited 30 minutes and no cars moved. This place sucks

I was down in Orange Park for a monthly training and my oil change was due. Given that there's a…read morefew oil change places within a few blocks, I just pulled into Famous. I can't remember the last time that I've been to this franchise, as I usually go to Take 5, but I'll definitely never go back to this spot. The first alarm bell was that they made me get out of my car. I just want to get in and get out. There should be no need for me to get out of my car for a quick oil change. The second alarm bell was that the few men on staff were swearing up and down that I had been in to their shop recently (I had not) and that they had recently had a car "just like that." It wasn't just one or two comments, but went on for a few minutes and creeped me out. The third alarm bell was that after I filled out my information in the iPad provided and asked if my Veteran/Military discount was included, I was told that it should all transfer from my current profile. I didn't have a current profile. I haven't been to a Famous in many, many years. As I was waiting in their office waiting area, one of the guys came in to walk me out to my car and, basically, up charge me on stuff. I commute to St Augustine every day for work, so I'm staying on top of my oil changes and fluids. However, I'm fairly certain that my coolant needed to be topped off, so I let them do it. That said, I was told that my Veterans discount would "transfer over" and it wasn't included and that they were going to put the current oil that I was using in my car, which was non-synthetic, and they put in synthetic thinking that I wouldn't notice. When my bill popped up to be nearly $200, I looked at it and said that I don't put synthetic oil in this car and that kind of oil should not have been used. The guy at the desk took it down to a regularly priced oil change, but not without making comments in a smarmy tone like "the customer is always right" and generally making me feel like he got caught trying to upcharge me. I felt very uncomfortable from start to finish here. Everyone, ladies especially, avoid this place at all costs.

We pulled in after the light turned on. Alex welcomed us and immediately started to work getting us…read moreinside. Naturally, he discovered a few extras that required attention. In response to Alex's recommendations, we chose what was required. He was easy to deal with, accommodating, and friendly. not being intrusive. When needed we shall return. It was good service.

They treated me kindly with respect and they assisted me 100%... I will most likely go there again.read more

Service technicians were quick, friendly and knowledgeable. Will be taking my other car back there…read morewhen its time.

They would not change one of my 4 tires due to a "missing wheel stud". They didn't bother to check…read morebefore they started on the others so I got stuck having to wait for hours for them to finish 3 tires and then had to take the car to somewhere else and wait another 3 hours to get the one changed. When I went to pick up the car from Walmart, I also found that they HAD changed one of the other tires that ALSO had a missing wheel stud. They had no explanation as to why they could change the one but not the other. They waisted my entire day. The other shop I went to had no problem changing the tire with a missing wheel stud. Walmart would not even give me a refund for the installation of the one tire. I'm going to have to dispute it with my bank. I WILL NEVER do business with Walmart Automotive again.

I was very impressed. Andy, my mechanic was very professional and courteous. I definitely will…read morereturn with my other vehicle for another oil change. Thank You!

DO NOT GO HERE IF YOU LIKE YOUR CAR! i got a simple oil change and all the oil leaked out of my car…read moreinto my driveway and all down the street. My car was so low in oil i had to rush to the dealership before the engine seized. Called the manager and he did not seem concerned at all.

They let you know what you need and don't try to over charge you. I'm very happy with my service…read more Oh, and I almost forgot that they offer you a free water while you wait which is very thoughtful.

I was referred to Gary by another local business who could not diagnose an issue I was having with…read moremy 2004 F-150. I left the competitor and dropped it off with Gary. In less than a week - I had a diagnosis as well as a few different options ahead of me. Gary explained in great detail the pro's and con's of the options provided and even made a recommendation. I opted to replace with a re-manufactured engine (that came with a 3 yr/100,000 mile warranty). Carmen - who was an angel to work with throughout the entire process - quoted me a time frame of less than a week from the day they take delivery of the engine. Less than week later (including a holiday) - I get a call to come pick my truck up it was fixed. I get there - my truck runs better than it did the day I picked it up from the dealership. Gary must have spent a good 45 minutes talking me through all of the things he noticed, his extensive testing, explanation of next steps to break the engine in, the free oil change they threw in, etc. I go back into the office and Carmen had everything lined up and stepped me through all of the paperwork that came with my new engine as well as guided me through the steps to get the warranty registered to me. She even told me to call them if I notice anything crazy with my truck and they would have me towed in at their expense - just to be safe!!! It is a pity that I am leaving the area - just when I found "The last mechanic I will ever need...". I highly recommend Gary's Car Craft - you will not be disappointed!

Gary's has already screwed two of my best friends. They both went in with small engine problems and…read morethe both wound up getting screwed for over $6500 for the one car and $850 for the 2nd car. The last car a BMW came in for oil drain pan seal replacement that cost $5000 and when he received the car back the brake lights were not working. Now how does that happen! Gary said he did not do that, so my friend left it with him again and one month later he says it is fixed but it was not two months after that he says it is fixed and wanted to charge him another $850!!! After calling bullshit on that he lowered the bill to $450. This is a pattern with this business they start with the original problem and then other things pop up making that bill larger and larger. Do not take your car to Gary's Car Craft.

I went to this location for an oil change. During the appointment, they found that one of my tires…read morewas slightly damaged, and if I continued on it, I would have blown my tire on the road. This was a great find due to me having to drive three hours tomorrow down south. This is a really good team.

Amazing place with a great staff. Always looking after their customers. I would highly recommendread more

I purchased the lifetime alignment and tire rotation a couple years ago after purchasing a used…read morevehicle. The very first visit with noise in the front end I was told it was normal and nothing to worry about. Found out it was worn strut mount, tie rod ends and sway bar bushings that were replaced at another shop. Every time I've taken the vehicle in it's developed a rattle in the front end after several days, and received a hefty bill from the shop that replaced the other components to tighten the loose components. On April 11th 2026 i dropped the vehicle off for the rotation and alignment asking the front desk to make sure everything was tightened properly. After washing the vehicle 3 days later I found damaged to a $400 rim. This is an unprofessional business that has negligible technicians. I'd avoid doing business with tires plus at all costs. Second day of driving after tires plus did the alignment and the battery light is on. These clowns have done something to the charging system and now I have to address this issue. I advise everyone to NOT USE tires plus for anything Also, we need a rating for minus reviews, tires plus needs a negative star

I definitely needed to update my review. Since my last visit, I had a great experience with Autumn,…read morewho now works at another location. I had to get two new tires for my car, but didn't have the size in stock at this location. However, they were able to get the right size of Continentals delivered in a few hours and everything was golden. I also had an overall checkup with my vehicle and love that my records can be pulled up so easily. Just wanted to thank Autumn for going above and beyond by giving me a ride to my house while I waited the last time. It's nice to experience such exceptional service! For today's visit, I talked with Robert and was assisted by his staff. He was able to tell me the best route to take for my situation. They are extremely courteous and professional at this location and I didn't feel pressured at all like I did years ago. They have definitely redeemed themselves and I feel confident with the staff they have now. Great experience!