Got a basic oil change on 11/9 for $58 then got an email offer on 11/12 for a basic oil change for $29. Great way to lose a customer. Sandy Beitsch 651 767 0261 read more

This might not be the most cost efficient option that exists in the twin cities but am grateful that they exist. My car broke down in downtown during a recent visit. I called around all the other shops within a reasonable vicinity and these folks were the only ones who were willing to have the car towed to them. They called me, explained the issue and only then fixed the issue. Car was working by the time they were done with it. The service was friendly and they were good with the communication. read more

Thank you for helping me. As an older lady I would have had difficulty putting air in the tires and using my old pop up meter. Scott helped me and I was able to find which was leaking ( the one patched a few months ago) . If I get another alarm I'll be in for a new rear set and will return for your friendly helpful service! Thank you again read more

I have been a long time Firestone customer and never had issues until coming to this specific location Drop my car off at 8 AM in the morning for a quick tire swap and it took over six hours with not one courtesy call to me as a customer Take about 30 minutes to be completed and I was the first person with a scheduled appointment at 8 AM and walked out of the door with a receipt at 2 PM Firestone unfortunately lost a customer today read more

DO NOT TAKE YOUR CAR HERE. My husband took his car to get an oil change & alignment, services were fine but when he got his car back he realized it been broken into. No damage to the car so the car was left unlocked or a worker did it themselves. Either way very unacceptable. A hat with grease on it was left behind, assume what you will. If you have to come here, COMPLETELY empty your car. read more

My 2006 Honda Odysseys van was ready for the junk-yard I brought It in for repairs at the Firestone on Jackson Avenue Downtown, Saint Paul 10 The mechanic did a fantastic job ! Transmission leak replacement of valve it was labor intense !! Van runs like I have a new engine I highly recommend Firestone Jackson Ave Downtown St. Paul to anyone looking to get a fantastic job done at While you are at work read more

I had an emergency situation with my tire being punctured on my way to work and i pulled into here and Ryan was able to help me out so i didn't have to pay an arm and a leg to get a spare tire on my car. If i could give this place and give Ryan ten stars i definitely would! Thanks for everything! read more

I went in with our 2003 Subaru Forester for an oil change and a look at our brakes. Oil change went fine but they wanted $1600 to redo front and rear brakes. Ouch. I feel like they are preying on folks who don't know anything about cars. Took it to Mike's on the east side. $400 for front brakes including pads, calipers and rotors. Said it didn't need rear brake work. read more

This place closes at 6pm on Saturday. My husband arrived on a little after 5pm and they got what we needed done in about 20 min. We needed new tires and made an appointment at our regular discount place which wanted an arm and a leg for new tires, plus disposal fee and all the other service and fees with changing tires. Called and around and luckily came across Firestone for a whole lot cheaper and a lot less of a wait time. Very satisfied with the service, efficiency and prices and will most likely make this place our new go to. Our tires needed a long overdue change. These guys made it happen. read more

Dropped off my car for an oil change at 7:00am HAD AN APPOINTMENT! Told them I'd be back at 1:30 to pick it up after work. Showed up at 1:45. Was told it'd be another 20 minutes. Was not offered a loaner. No discount just an apology. Thanks I guess..........‍ read more

i spent over 500 for a repair to be done. started the car and it sounds crazy so I asked to speak to the mechanic only to have the employee say we did what you asked so get the fuck out of my store. police ended up being called and i was trespassed. ended up taking it to another shop only to find out what was supposed to be fixed wasn't even fixed and now some other things are broken. Don't waste your money!! terrible customer service!! read more

I go to this Firestone because it is very close to me which is super convenient. What is even better is that whenever I go here the staff is super nice and helpful. I personally do not know much about cars so I don't appreciate when places try to oversell things or are unwilling to answer my questions. Whenever, I go to this Firestone they are always super nice and willing to help in anyway they can. I am glad that the one near me is one I am willing to go to. Even though I've mostly just gotten my oil changes here. I appreciate how there is always some coupon or deal going on for oil changes. Also, they are normally always faster getting the oil change done than I expect. Great Service! I definitely will keep going here as long as I live in the area. read more

Went in for their $99 offer for an alignment on my Subaru Impreza. Their service was incredible and I would recommend this place if you are looking for a great value along with great service. read more

If I could give them zero start I would . So brought my car to near by Firestone to change my brakes they wore like okay well call you they called me and told me the brakes and some other issues were wrong and I have to fix it known they lying I still paid the money and said okay just fix it I picked my car up just find out my is no longer drivable I asked them what you guys did to my car and they were like it was like that but we can fix it for $1000 I swear my car was totaled fine except the breaks the manger was being rude and she lied to me so many times on top of the whoever's they hired for fixing cars has zero experience and don't know nothing about cars read more

Kid friendly and always quick when you need them. Great location right in downtown so convenient for me.

Taken several vehicles here over the years for minor work. Always treated right and never felt like I was being upsold. Always did the work requested at a fair price. I don't go there for major problems, but the minor ones so they don't turn into major ones. read more

I've come to this Firestone a decent number of times. No matter who answers the phone or whoever I talk to over there, it seems like they are all having the best day ever. The place just radiates positivity which is nice when you're going in to get your car fixed. Very prompt in service and in communicating. They also happen to do good work. If you live/work downtown I'd recommend this shop for sure. read more

Service was great (Bill and Darnell in particular). Both explained everything very clearly and used terminology that a common man like myself can understand. They were also willing to lower their prices to match a competitors estimate and then some! This was my first time here and I am happy to say it won't be my last. Thanks downtown Firestone! -Jake read more

I went to the business in April and they said they had to replace my front right wheel bearing. In September, the Jeep was making a lot of noise in the front. They said that the wheel bearing they replaced was loose and that warranty would cover the part, but not the labor. When I told them that if it is broken after 5 months, it must be because they didn't torque it correctly or didn't use lock-tite. They agreed to cover the labor. I still had problems with the front end making the same noise (they missed this, I guess). They told me I needed a new left ball joint for $635.00. I told them to fix it. They called me and said they couldn't get a bolt lose and had to cut off a bunch of other things to get to it (Half Shaft, Strut Mount, Sway Bar) and it would cost $2,261.56. I told them I couldn't pay that right now and not to fix it. They charged me $106.11 to put the car back together. I brought it to another business. $636.00 later they replaced the DRIVE SHAFT, not any of the other problems that Firestone told me was wrong. FIRESTONE HAD MIS-DIAGNOSED THE PROBLEM THEN CHARGED ME $100!!!!!!!!! DON'T GO THERE. THIS PLACE IS HORRID. I called the corporate office and am waiting to hear back from a regional manager. We'll see how that goes. Also, the picture they posted of the business is NOT the actual business. They are in the heart of downtown, not in a nice grassy community. read more

My go-to place for tires. Staff are friendly and don't try to upsell more expensive products or useless extended warranties. They also do light mechanical work (brakes, suspension, oil changes, etc.) at competitive prices. Tip: go to Firestone's web site for discount coupons. read more

I chose Firestone for some engine repair as it was only a few blocks away from my place. My car was still drive-able, so I took it to a few different places for quotes and to diagnose the issue. I had already run my own diagnostic, so I knew exactly what the issue was, so I wanted to see if these places came to the same conclusion. Two of the three mechanics I visited prior had quoted me a price on fixing the exact issue that was wrong. Firestone's quote was almost double AND they tacked on a few additional issues with the car that I knew were completely fine (i.e. engine coolant hose which was almost new). Be cautious at this store as they blatantly over-quote and tack on issues which may not need repair. read more

I've come here for minor things like oil changes and tires, and they've generally been OK... however, when I needed a strut replaced their quote was more than twice what I ended up paying elsewhere. 4-star service for minor stuff plus 1-star service for bigger stuff averages out to 3 stars... read more

Here from Chicago for a wedding and had a flat tire. Made an appointment on Friday night for 11am on Saturday morning hoping to get in earlier and get a fix before getting to a 2pm wedding. Came in at 10am and with some other people not showing for earlier appointments they got to my car right away. Gave very straight forward clear advice on things and got the tire replaced since it wasn't repairable. Was on my way before my appointment time even came. Excellent customer service and treatment and very efficient. And free a WiFi while you wait. read more