My car decided to audition for a soap opera and produced one dramatic problem after another. Every…read moretime the mechanics fixed something, my car apparently thought, "Great! Now for my next trick." Instead of giving up or launching my car into the sun (which, honestly, I might have understood), they stuck with it and kept troubleshooting until everything was finally sorted out. Through the whole mechanical mystery saga, they were patient, kind, and super transparent about what was going on. And somehow, despite the chaos my car created, the price was still below what others quoted. If you want mechanics who won't quit on your car even when it's acting like a confused raccoon in a trash can, this is the place. Highly recommend!

I've been getting my oiled changed here for years,different vehicles. Never any issues! I…read morerecommend!!!

Steve's Tire and Auto recently provided an alignment for my car subcontracted by Caliber Collision…read more Unfortunately, two days after receiving my "aligned" and "ready" vehicle, I nearly had a blowout on the freeway due to faulty service. My friends noticed a flapping sound underneath the car because a piece had not been secured. The Firestone shop in Jackson found my tires were not aligned and were wearing so severely because of this they could have exploded on Interstate 40. I had to pay for a full realignment and two new tires in Jackson, to the tune of $900+. I had only had these tires for 18 months, installed in 2024 at Costco. I have not received any reimbursement from Caliber or from Steve's after this faulty work could have cost my friends and I our lives.

Terrible time, I was traveling and walked in with a bolt sticking out of my three-quarter in…read more diameter and the owner said he didn't have time to fix it at 2:30 in the afternoon. I said that was pretty bad customer service and he said what about all the people I promised ahead of you. I said you should make an exception for someone traveling. They told me I should try another place. My tire went completely flat luckily in a Pep Boys parking lot 1 mile down the road from them, dear Steve, Pep Boys great service. So F you buddy

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.

What an amazing place! They are very professional and always ready to help with a tire leak or…read morerepairs. For an oil change and tire rotation you have to schedule a week ahead typically. It's worth the wait because they service the car with an eye for other things that may not be 100%. Not to sell stuff, but for our safety. Highly recommend just don't take my appointment time! lol

After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

The service was super fast. They put four new tires on my car and I thought maybe it was a NASCAR…read morepit crew. But what I really have to say is how friendly and polite all the employees were. I was very impressed.

Shout out to Austin for coordinating and getting my Corvette fixed fast! I had a breakdown and my…read moreusual shop is the HUB auto, but they don't work on Corvette's so they referred me to this location. Steve auto had my car finished within 12 hours. I was so happy and they replaced some additional things that I needed. The price didn't matter, but I did LOVE the quality of service and professionalism.

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

We have been customers of Christian Brothers Automotive in Southaven since 2022 and have been there…read morenine times for oil changes, but this last time was terrible. We have been loyal customers and have been very nice to them, but the last time I had questions about the inspection they had done in early March of this year, it became a whole ordeal. They inspected the vehicle because my husband asked them to take a look at his engine mounts, at first they said it was a Courtesy check and then when they were done with the inspection they charged him $89.95. The excuse was that it required more effort to inspect so they needed to charge the service, but they never communicated that to us. Since we were customers for a while we just let that go and continued business with them. They gave us a quote for the work and we discussed it. My husband and I decided that the price they estimated for the labor and engine mount (around $700) was expensive. We had an expert opinion on the situation as well and during that time Christian Brothers ordered the part and we decided if we could buy it from them. They agreed. My husband and his friend installed the part, but when they installed it, they realized it was a transmission mount and it did not need to be replaced. We were confused as to why they ordered the transmission mount because our friend who works on cars said that the top mount was the one that was worn out. The transmission mount was not worn out, but because the time and labor to get to the transmission mount was strenuous they replaced it. On Tuesday, March 25, 2025, my husband scheduled an oil and brake fluid change with them, and I took his car in. My husband wanted to question the engine mount to them but, since he was at work, I asked them to look at it because we knew it did not need to be replaced. They said again it would be a courtesy check since the inspection was not too long ago. They did not charge me for the inspection. When I came back to pick up the car, I brought the original transmission mount to them, and the technician or service writer named Sean tried to explain to me that the bushing of the engine mount needed to be replaced because he could move it with a piece of metal in the hole and press it down with force. He showed it to me. They said that it needed to be replaced now. I did not know anything about engine mounts so I looked it up on Google to fact-check it, and when I looked it up, I noticed Sean got very annoyed. I found on Google, " Signs of a Bad Mount: If you CAN'T move the bushing by hand, or if you notice excessive engine movement, clunking noises, or increased vibrations, it's a strong indication that the engine mount is failing." I showed them what I found, Sean then explained that what I found on Google was wrong. On the original mount, there were no cracks on the bushings as well, it just showed that it was used of course. I tried to explain to them that this mount did not need to be replaced. The manager Corey came to the desk, and asked, " So what do you want us to do? What do you want from us?" he stated aggressively. I did not know what I wanted them to do, because I did not know how to resolve the issue. I explained to him that this mount did not need to be replaced because it did not look worn out. Google says that the bushing is supposed to move with force, but before I could finish explaining, GM Corey asked and said, "What do you want us to do because we are too busy trying to go back and forth with you? We do not have time for this!?" We are not going to argue about this for hours with you!" - he said angrily. I wanted them to figure out the issue because we paid them in early March around $89.95 for an inspection. It should have been their job as a business which we had paid for to figure out the issue instead of asking me what I wanted them to do. I had asked them to look at the initial inspection report and he denied it and said no because they made it clear that I as a customer was wasting their time. Christian Brothers Automotive at that point was aggressive, argumentative, and defensive. I was unsatisfied with the part that they ordered and I questioned their work, and instead of conflict resolution, they responded terribly. It is okay for customers to question the business and find a solution and maybe come to a compromise but it was not okay for them. It was a ride-or-die mentality. The owner came out at this point and in total three men were looking down at me and raising their voices at me. The Owner John Ferrante says," My technicians work hard every day and do the best they can for their customers and I do not like how you are talking about my workers! I don't usually fire customers but I fire you!" He then says, "You and your husband can go to Google Technician instead of coming here." He then laughed at me. But the thing is I never insulted or ridiculed them, I just had questions and all I wanted for them to do was to verif

My engine was having trouble. The team at Christian Brothers ran into some obstacles in fixing the…read moreissues but they persevered. Even though it took longer than expected they charged me for only what was in the estimate. The staff here are respectful and knowledgeable. I would recommend them to my friends and family. Thank you CBA Southaven.

When I walked in I could tell I wasn't wanted there. People behind the desk made eye contact, then…read morejust kept eating their lunch. Eventually the lady says, "we're not taking any new customers." Dismissive and disrespectful. Wish I could give zero stars

Don't let these folks get under your hood. This is the type of shop that creates problems so you…read morecan come back. There famous problem is the fuel pump!! if you speak up for yourself they will un customer you. Oh yeah they alter the data system because they lie about the services they provide. I paid for a ac compressor it went out a few years later. I guess they forgot we already replaced it. He tried to say he fixed the coils. Oh yeah they buy parts from the junk yard and will not provide receipts or core information. Run run run from this place you are better off going to the dealer!!

- Extremely Disappointed with Take 5 Oil Change #1099 (Cordova, TN)…read more On December 20, 2025, I took my 2021 Hyundai Tucson to Take 5 Oil Change #1099 located at 731 N. Germantown Parkway in Cordova, TN for routine maintenance. During that visit, the location performed: * Coolant exchange * Fuel system cleaner service * Full synthetic oil change I trusted this location to properly service my vehicle. However, less than two weeks later, on January 1, 2026, my check engine light came on. After having the vehicle inspected, I was informed that my engine had suffered severe damage related to low/no coolant in the vehicle. I then had my vehicle evaluated by Homer Skelton Hyundai and Genesis of Olive Branch, where I was told the engine only had 25 PSI compression in cylinder 1 when it should have been around 170 PSI. The dealership stated the engine now requires a rebuild or replacement at a cost of approximately $7,596.44. Since discovering the issue, I have repeatedly attempted to contact the Cordova Take 5 location for assistance and accountability. Unfortunately, I have been constantly given the runaround. I was eventually told that the district manager, Zach, was supposed to handle the matter, yet employees stated they could not provide me with a direct phone number or email address for him. Paytin, the manager at the location, has essentially been left to act as the messenger whenever I call, but despite multiple conversations and promises of follow-up, I still have not received any meaningful resolution or communication from ownership or management. I also contacted Take 5 corporate directly, only to be told this Cordova location is a franchise and there is "nothing they can do" except submit tickets to the franchise owner. As of today, I still have not been contacted by the franchise owner or anyone capable of resolving this situation. Meanwhile: * I still do not have my vehicle. * I have been left without reliable transportation. * I've had to file a claim through my insurance company in hopes they can help cover damages. * I am now facing thousands of dollars in engine repairs shortly after a coolant-related service was performed. This has been an incredibly stressful and frustrating experience. I understand that mistakes can happen, but the lack of accountability, communication, urgency, and customer care after such a major engine failure has been unacceptable. I would strongly encourage others to think carefully before allowing this location to service their vehicle.

Jonathan and his team were so great!! They got us in and out, and were incredibly friendly! (Much…read morebetter than valvoline )