I took my truck in for an oil change. I have used topline in the past for work, and trusted them. I…read morepick my truck up and when I got home as you can see from the photos the oil was leaking all over my driveway. I had to have the truck towed back to their shop, at my expense . When I called the shop and spoke to Adam he said he would take care of it. Mind you they charged my $299 last year to do an oil pan seal. I call Adam and he wants to charge me for a new oil pan, of which they damaged when they did the oil change. I told him about the damage to my driveway and he never offered to do anything about it. The best he could do was charge me $139 for an oil pan. He claims it wasn't their fault. He then tries to tell my that I need all this other work done in order for him to do an alignment on my truck. The price on that work was $3300.00. Mind you my truck only has 64,000 miles on it. I paid for the oil pan and told him I'll have to think about it. I then take my truck to a highly respected shop for another opinion. Guess what, they could do the work for $540. This guy is a rip off. Do not trust him for any of your work. Consumer beware!!!!!

In March of 2024 I booked an appt with TopLine on Commercial Way. Been going there for many years…read more I was told my battery was going to need replacing so I took their advice and had them replace it. On my way home my friend followed me and told me I had leaked fluid all the way including my driveway/ garage. Called TopLine and told them what happened. They assured me they didn't know what it could be but it wasn't anything they did. The next day I drove it to their shop as all my engine lights came on immediately. TopLine said I had a broken anti-freeze reservoir and after checking the internet they found one (the only one in the world, mind you) it would cost me $700. He ordered it and for some reason I felt I was being scammed. I checked ebay and found 2. I ordered one for $319.99 plus $30 shipping from Melbourne, FL. Topline lowered their price from $700 to $375 as well as advising me they did not break the reservoir tank. I arrived home and as I was walking past my car in the garage the trim fell off my hood. All the clips were broken and they had put gobs of black gooey 3M on the hood to hold it on until it left their shop. I ended up taking my car to Joe's Collision down the road and he charged me for the part only and no labor after I told him what TopLine did to my car. Not only do they damage parts on your car they won't "own" up to it when they do...but they scam you with increased prices for the damage they caused and God help you if you dare to complain because they'll damage something else on your car.

When Alan ran the place, it was awesome. I was always very confident in sending my wife and my…read moredaughter there knowing that they wouldn't get taken advantage of. I've since gone back there since after Alan has retired and I don't find the same quality of service. I bought four brand new tires and had an alignment. It pulls one side when you step on the brakes and has a little bouncing one of the other tires. I did mention it to them and they said bring it back. They check it out I have not. So that's on me. I for one wish Allen would come back and should not be allowed to retire. Also, why they changed all four tires I would assume that they would notice the rubber bumpers on the lower A-frame were broken and needed to be replaced. But apparently they're not as thorough as they once were I must've told 100 people to come here that it was a safe place to come and get quality work done at a reasonable price. Now I don't feel that way and I feel bad that I told that many people.

This is the third bad review. I have posted on this business. I purchased tires with an 11 months…read more All four tires were worn out after arguing with the owner. He decided to replace them. I paid for an alignment out-of-pocket, which was fine. Well here it is eight months laterthe back tires are so worn out the steel is coming through the tire. The owner Jonathan tried to tell me it was because I did not rotate the tires within the eight months. Well. He should know because he put on the tires that you cannot rotate the tires on that sports car because they're different sizes the back and the front he then told me it would be under warranty. I bring the car three hours later. He calls to tell me that I would have to pay half the money I said no thank you I will take it somewhere else. Lo and behold before I call the home office, he decided to change them out for me. If you're a woman beware this place is a scam for woman. Another person would've said sure I'll pay for it when the tires are defective. I hope as a community business they do better. Even if these tires are defective, I will not be going back. I do have the number of the CEO and that's who I will be calling.

This place is great! The service felt expedited, they were super thorough, fast , polite and…read moreprofessional. The lady up front is well mannered and very knowledgeable. She speaks clearly as well and that's a plus for someone who can't hear that well. I got my tires done in a jiffy and was satisfied with the value. I have one problem. All the information they wanted to do a small tire repair, that cost less than 50$. My address my number my email. I don't feel it's necessary or even required to do business for a vehicle that was not staying in their parking lot for more than 45 mins. Again the service was good the people were knowledgeable in their trade, but I don't think it's necessary for all the info. To the owner your staff and location are great. The iPad asking all these questions should be reconsidered for jobs less than 100 bucks. Mine was less than $40.

I brought my vehicle in for a tyre service after work, at approximately 5:00 PM. Despite there…read morebeing only one customer ahead of me, I waited for over an hour. Another customer came and left with a tyre while I was still waiting. During this time, the staff did not address the tyre issue. Instead, they focused on inspecting and attempting to upsell me on known pre-existing maintenance issues, without my knowledge. All I had was a slow leak! After the extended wait, the only information provided was that the tyre could not be fixed. Crucially, no replacement tyre was offered, nor was there any explanation provided for why another tyre could not be offered. I left the shop after 6:00 PM. They only thing they did was change out the leaking tyre for my donut. The lack of service and removal of the wrong tyre and the aggressive upselling tactics resulted in a total waste of my time. I request clarification regarding your service priorities and why a replacement tyre option was not presented.

Topline Auto in Spring Hill, FL has been taking care of my car since 2012! I wouldn't have anyone…read moreor any place else work on my car. I know the managers of both stores and many of the mechanics are familiar. That means a lot, when the service I get is top notch! Fair prices, (which isn't always what many are finding out) and turnaround time is excellent. My car is a 2003 and it's a comfort knowing they help keep it in good running condition. I definitely refer as low turn-over, reliability and quality service with any business is #1 to me. Thanks guys! See you, next time! :)

Topline provides top of the line services! My grandparents have been bring there vehicles here for…read more4 or 5 years now and they always take care of them. Whether it's squeezing them in last minute for a major repair or explaining a simple feature. Thank you!

I had an immediate repair and Kens was there to help me. They were honest with me and considering…read moregiven the fact they were closing for a few days and I needed my car they certainly were accommodating. I would certainly go back to them should the need arise . Barbara Russell

Reliable and very affordable mechanic! I'm very new to the area and called around and spoke with a…read morefew others about the problem I was having w my car and I was much more comfortable taking my car here than anywhere else! thank you!

My wife went to this Mavis location and they were top notch. They did not give her a difficult time…read moreor try to sell her things she did not need. Everyone treated her well and they did a really good job getting the oil change done quickly, efficiently and with quality service. I fully recommend this Mavis location.

I have a new Tesla that was ready for its first tire rotation and I didn't want to drive all the…read moreway to Wesley Chapel to the Tesla service center. I called several shops around Spring Hill and they were reluctant to work on my car. Then I called Mavis. I was told they could do the job and got an appointment that afternoon. When I arrived at the store, I asked if they were sure they could safely lift the car to rotate the tires. The gentleman at the counter looked at me and simply said "We have the pucks." The pucks go under the lift point to safely lift the car, so I was good to go. The whole process took about 20 minutes and my bill was considerably less than the Tesla quote. Plus, I didn't need to drive 80 miles round trip to get the work done. So, if your Tesla needs a tire rotation or a new set of tires, I highly recommend Mavis Tire on Hwy 19 in Spring Hill. Joe and the crew will take care of your needs in a friendly, professional and cost effective manner!!

My husband & I got a nail in our tire a little while ago; every tire shop around us was almost…read moreclosed and refused to service the car. Goodyear was the only place that took us without an appointment and a guy named T helped patch it. He was professional, kind and did a quick job.

I had not been in here in many years. I'm glad that I called to get my headlights replaced. Even…read morethough only one was out I thought it was better to do them in pairs. Very friendly on the phone and Patrick got me in immediately. The customer service advisor Taryn was very friendly as were all of the staff while I was waiting with other customers. I talk a lot, makes the time go by faster. Didn't need a whole lot of time because they did it quick. The mechanic Michael did a great job and even put a tiedown on my hood because it needed it so wouldn't go flying off!! The price was very reasonable!! I will be back again. I highly recommend them to you.