brought my vehicle in for a routine oil change, and it was running perfectly fine beforehand -- no…read morewarning lights, no drivability issues, no mechanical concerns. Immediately after the service, my car began running rough. It started jumping at startup, struggled to move properly when put into Drive, and shortly after the check engine light came on. There were absolutely no issues prior to the oil change. The timing is not a coincidence. I contacted the shop right away. I was told to check back on 02/28 and that the manager would handle it. When I followed up, I was told the manager wasn't available until Monday and that I would "have to wait" while they conducted an "investigation" and reviewed camera footage. They claimed the technician did not touch the sensor. However, their own higher-up acknowledged that the sensor could have been cleaned and reset -- which their technician did attempt. That reset did absolutely nothing to fix the issue. Despite this, they continued to deny responsibility. I sought a second opinion from a mechanic I know personally who works as a mechanic for a landscaping company. Instead of addressing the mechanical findings, the shop repeatedly tried to discredit him by referring to him as "a landscaper," even after being clearly informed that he is employed as a mechanic for that company. That felt dismissive and unprofessional. Ultimately, my mechanic repaired the issue and the vehicle is now running properly again. This confirms that there was in fact a problem that needed to be corrected -- a problem that began immediately after the oil change service. As a result of this situation, I incurred $556 in total expenses, including: - $115 for the oil change - $190 for the sensor - $150 for labor - $56 Uber to return to the shop - $45 Uber home because the vehicle was not safe to drive This has caused financial loss, stress, and significant inconvenience -- all from what should have been a simple maintenance visit. I am extremely disappointed in the lack of accountability and the refusal to take responsibility for an issue that began immediately after their service. I will update this review if the business chooses to properly address and resolve this matter.

I stopped in today because I was already over my mileage and couldn't wait for an appointment at my…read morenormal oil change spot. I don't think I'll ever need to go anywhere else! I pulled in and the staff gave me a complimentary water bottle while they provided the service. Service was quick and a great value. I especially appreciated that they didn't try to upsell me on anything I didn't need, but provided great information about each of their options! I'm not surprised this place has such great reviews! It was a stellar experience and I will definitely be returning.

Provided a competitive estimate Very knowledgable staff…read moreWork done on time Very happy with the service overall!

They got what needed to be in the time quote. They kept me informed as to what issues were. The…read moreprice was certainly reasonable and they have a full line up of services just not transmission work. I'll be a long time customer.

I have trusted this location for over 10 years. They have always been respectful to me. Repairs…read moreare done as quickly as possible. They offer alternatives to their first suggestions for repair whenever possible. I recommend this location to everyone.

I've been bringing my cars here for almost 15 years, and they've consistently impressed me with…read moretheir quality work, honesty, and fair pricing. They've never tried to upsell me or suggest work that isn't truly needed. Recently I went in for an oil change and to have them check an engine noise. Instead of charging me, they explained that the noise was from a known issue on my vehicle and suggested I take it to the dealer, where it could likely be fixed for free. They also recommended that I hold off on the oil change since it could make the problem worse and it would get changed as part of that repair, so there was no point in me paying them to do it now. That kind of integrity is exactly why I've trusted them for so long and will continue to do so.

I have to agree with Franz, David and Sue. Brian was a lucky find for me as I had serious truck…read moreproblems, discovered while I was getting service at a large, local dealership. Their fix would have been $700+ and at that point I the vehicle could not be driven. Brian arranged for towing and fixed the problem for $200+. I have and continue to recommend him to everyone I know! At my old house I regularly went to see "Dave". He sold his shop because of health problems, but he at the time was the "best and most honest mechanic" I had encountered. I am glad there are still a few great mechanics around like Dave and Brian. Thanks, guys. Jim

Brian is an outstanding mechanic! His prices are extremely fair and he won't try to sell you…read moreservices that are not needed. He has completed work on entry level and high end vehicles for me and the results have always been great. He is friendly and honest. You might have to wait a few days for an appointment, but it is well worth it.

Service was quick and they are professionals. The price is good especially when you get some…read morediscount coupons online. Only time i don't like they try to upsell you stuff without telling you. Make sure you tell only the oil change not filters and other stuff not needed.

Super, super friendly staff. A touch more salesy than the other locations I go to though. 100% you…read morecan go 1-2 more months after their suggested date for an oil change per my research haha - just an FYI. Paid $100 for an oil change and new wipers. Feels pricey but oh well. Never go without a coupon - check mail or website! If it's convenient, I'd stop at this location again.

I am not a regular JL customer. I came to this location this morning and was directed to the right…read morebay. I drove in to where i was directed to stop. As i was getting out of my car the manager approached me and began to lecture me how i wasnt supposed to drive into the bay. Very unfriendly, no greeting. One of the worst customer experiences I've had in a while. The guy was a real jerk. I decided to leave and take my business elsewhere.

Great service. Great employees. They are always very helpful and have a ton of knowledge.read more

I know several people who use, love and recommend Jeff's. I just stopped in at opening, pleading…read morefor immediate help for a warning light that wouldn't allow my kid to use the car for his drivers test, just a few hours later. They got me in immediately, fixed the issue, changed my oil (which was 5K over) and took a mouse nest out of the air filter, which they showed me. I can't recommend them enough! They saved my hit and did some other necessary work to boot! Thank You!

Friendly, transparent, and honest. I've been bringing my car to Jeff's since we moved to Hopkins a…read morecouple of years ago. We have two older vehicles which require a fair amount of attention. Jeff's pays close attention the vehicles when they are in for routine service and has even talked me out of doing some repairs that weren't explicitly needed rather than make money off of me. They can't do everything, they do outsource their tire replacements for example, but for all mechanical issues this is a great place to bring your car.

Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

The people at Expedition Autoworks are smart, honest, friendly and responsive. If you have a Rover,…read moreMini, or other car with a reputation for difficult repairs, this crew can give you peace of mind. They do right by my car and by me.

Love this place which is like a Level 1 Resuscitation Center for Land Rovers (LRs). I love my LRs…read moreand when they are sick, this is the only place allowed to touch them. Auto Repair is a lot like Human Repair and frankly, going somewhere big and fancy with marble floors, a lobby barista, and a piano player by a fireplace means absolutely nothing when it comes to competence. In fact, there is likely an inverse relationship to the level of fancy amenities and ability to actually fix what is wrong. Glitz can cover up a lot and I guarantee that if I am shot or stabbed, I want to go to the County Trauma Center and not the place with building wings endowed by a sheik. The same is true for my LRs. When they need help, they go here and not the fancy dealer with the glass showroom. Owned and operated by Eric, he got his initial training by LR and then left the dealer to open his own shop. He was factory trained and I have been bringing my babies to him for about 20 years. In that time, he has been fair, given me some great advice, and helped me keep my LRs running well which is saying something as my newest one is 15 years old and my oldest ones are 23 years old. Prices are within reason (especially when compared to dealers) but the real win is that he and his staff know their way around a LR. Just drive onto their lot and it looks like a LR playground because there are no less than a dozen different ones parked there at any point in time to admire. Over the years his reputation and business has grown which speaks volumes as dedicated LR owners can be a fickle group and hold very specific requirements on who can actually touch their LRs. I let him touch mine. This place has a following that is well-deserved.

I was beyond impressed with the service that Grandview provided. Their diagnostic work was…read morefantastic and timely. I received phenomenal communication on explaining what was wrong with my vehicle and the timeline of repairs. Grandview is the only auto center I have ever been to where the service cost was less than the estimate. This shows their diligence in being an honest company that genuinely cares about their customers.

I ended up at Grandview Tire & Auto on total accident. I didn't realize I had 4% oil life and when…read moreI put the dealership into my phone I must've clicked the wrong one and I ended up at Grandview Tire & Auto. It's a little hard to get to with the construction- but I'm hoping it'll be finished by the end of the season. I waited in line for a quick service oil change for a bit before anyone noticed me. I interacted with two employees- one was a woman who was a 10/10 and had amazing customer service. The other was a gentlemen who directed me while pulling in my car, he gets a 3/10 because well he was rude. Had I not interacted with him I would've given this place 5 stars. I was given the option to stay in the car or go inside, I was pressed on time so I waited inside. It took about 15/20 minutes from the time I pulled in to when I left. There was a coupon online which brought my oil change to about $70, seemed a little high but at that point it didn't bother me- I assume they charged what was needed. If you're in need of quick service oil changes this could be a solid option.