Fast kind and professional staff They took us in quickly…read moreand administered the care care needed. Very happy with the services. Will return if ever needed. Thank you all

I had such a great experience here today they gave me the care and attention. I felt like I needed…read more It wasn't overpacked at all in the office. The doctor listened to my concerns. I will be coming here again for the future.

God bless this health care establishment. Everyone was so kind and helpful, from the front desk…read morestaff to the medical team and provider. They were attentive, listened to all of my concerns, and made me feel comfortable throughout my visit. I walked out feeling so much better and truly appreciated the compassionate care I received.

I came to urgent care for a routine blood test. A trainee attempted to draw blood from both of my…read morearms but was unable to collect the sample. After multiple attempts, I was left with a painful bruise and vein irritation. The next day I returned for help, but was told there was nothing more they could do and was referred to an outside laboratory for a simple CBC blood test. I have never had problems with blood draws before. Overall, this was a frustrating experience and I did not receive the service I came for.

I searched for a while to find a good urgent care with decent reviews, and cleanness. Decided to do…read morea walk-in and go wit BUC, and I actually had a 10/10 experience. Everyone from the receptionist, to the nurse to the doctor took really good care of me. They were all very patient, and understanding (as a doctors office should be). I would recommend coming to this location if you're searching for an Urgent care. I was even able to do a same day ultrasound on a Saturday (I will say price was about $185). But in the end it was worth it, and I appreciate the help I got on Saturday morning!

The afd says they charge $90.00 for the consultation, but when you get there its $ 195.00…read moreTurns out that they could not treat me there , I needed a specialist, i waited like 30min or so, My $195.00 went down the drain. I was recommended to another facility with a prescription of Tylenol , wow, incredible Im giving it 2 stars because the attention was good (receptionist)

I came here since the Glendale location was closed down. It looks like they are sharing an office…read morewith a pediatrician. It was easy to park (structure in back). The wait time when I went was very fast and I saw a provider I was familiar with from the previous location.

Excellent experience today went in at 2 pm Dr Kim and the nurse were completely empathetic. They…read morelistened carefully and made sure I had the proper care. They were very busy the receptionist was very helpful letting me know the approximate wait time I even went to ger food as I didn't eat lunch yet came back and it was my turn I definitely recommend this place!!

Visit this urgent care on Thursday around 3pm for an issue with my throat I waited around over one…read morehour o most 2 hrs to see the doctor after I was brought in to the room I waited another 20 min until a female doctor or a NP walks in she ask me was wrong told her the reason she gives me the steps but doesn't show she cares and walks out she was with me inside the too about 1 min only I was like really after waiting 2 hrs too see her that's unacceptable because I'm Sure she's going to charge full price for her 1 min consultation please please don't come to this urgent care the floors and walls are super dirty too never again will be back here to this urgent care go to Exer urgent care there all around the valley

Well overdue review!!! Absolutely thankful to such a kind and understanding doctor. She is knowable…read moreand truly cares for the kiddos. My son has Autism and she is extremely patient and understanding with both my kids. When our primary is not available we are there. I love 20mins away but willing to drive out because of the experience of the doctor, her professionalism, and caring heart with my kids. The office staff is also very understanding and caring.

Everyone was amazing! they even helped me with my jewelry :) they took great care of meread more

DO NOT GO HERE UNDER ANY CIRCUMSTANCES. I came to this urgent care when I sliced my fingertip and…read moreleft with damage to my finger which cost me thousands of dollars and multiple additional dr's visits to repair. When I arrived, the nurse submerged my wound in pure iodine then left the room, telling me to leave it in until she came back. It hurt so badly and she was gone for so long that I had to take it out. I called for help but was not heard. When she finally came back I had taken my hand out of the iodine and was bleeding into the sink. A dr came in and began using silver nitrate on a stick to seal the wound. I have since learned that this was wholly unnecessary. He kept doing it over and over again, even after I was crying and telling him I couldn't handle the pain again. During this time, another dr wandered in and started looking for things in a drawer. My finger was now charred black and swollen. The dr treating me then put dermaglue over the caustic chemical and I was advised not to wash it off for 7 days. This advice was incorrect. I was later told that I was supposed to wash it off the following day. When he was finally done, I asked the dr if I should go to the ER, as I suspected by this point that something had gone wrong. He kind of scoffed at me and said "unless they have a plastic surgeon there's no point. You're fine." The glue over the nitrate caused such severe pain that I ended up in the ER that night anyway. Following this, the silver nitrate under the glue caused an infection which required a procedure to remove the glue from my skin. by this point my nail had grown over some of the debris from the glue, and this caused repeat infections while I waited for a more extensive surgery to remove the nail itself. When I called San Feliz urgent care to ask that I, at minimum, do not pay for the appointment where this happened, I was argued with by the staff member. She went back and forth with me claiming that I could be lying about the advice given by doctors after my visit. She claimed she'd have a supervisor call me back and this never happened. My appointment was charged on an auto-pay, and they also charged my insurance the full cost of the visit. I feel in need of an advocate to help me navigate the situation further. This situation cost me days of work, 4 months of pain and uncertainty, and so much money. Please, please go anywhere else. I wish I had found a different urgent care that night.

I've gone to this office a couple of times and felt like Dr. Uraizee really listened and was…read morecaring, but I don't know if they provide the best level of care or follow through. After I went to the hospital for stomach pain and came in to review my cat scan, they were at a loss for what could've caused the pain. There was really no follow up or treatment plan suggested. I also recently called when I was super sick and asked if I could come in and get tested for strep and mono and they said they don't do that there and to go to an urgent care. I'm very confused by a doctor's office that doesn't have the basic tests available to diagnose illnesses - It seems like this would be an integral part of the job. The last thing Is that they told me they could do an in-house breast ultra sound with their technician because I had had some irregular results in the past and didn't want to go all the way to Beverly Hills to see my regular breast doctor. But, I never received the results from this. While the bedside manner is lovely, the actual execution of effective medicine is yet to be seen.

This "Doctor" charges their patients $40 for referrals. This is unethical and illegal.read more

Johanna Rizo Rodriguez helped me apply for medical and she was very nice and helpful. She was very…read morefriendly from the get go and explained everything to me. She is amazing. I recommend everyone to go to her. We were going to Mend just for food and she approached us with a big smile and told us about Elevate health center and about her assisting with medical. Love this place. She deserves a raise and a promotion. Good job Johanna keep it up.

Everyone was so nice and helpful, especially the receptionist Mariana. Would definitely recommend…read morethis place over in Pacoima I was in and out, wasn't waiting long at all.

I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

The emergency room at this hospital is an absolute disaster. I brought my mom in because her blood…read morepressure was dangerously high even after taking medication and she was showing possible signs of a stroke, yet the staff seemed completely unconcerned. We were left sitting in the lobby for hours with little to no monitoring or urgency. Any properly run ER would be regularly checking vitals -- especially for patients presenting with symptoms that could indicate a stroke or other serious medical emergency. Instead, it felt like nobody cared at all. Completely unacceptable level of care. If you value your health or your loved ones' safety, stay far away from this hospital.

I would give this place 0 stars if I could…read more Took my daughter to urgent care for an issue with her skin. This nurse practitioner, not even a doctor, came in, didn't listen, and talked over us. She insisted my daughter had pink eye and tmj. My daughter did not show signs of either! She just wouldn't listen to us. She said my daughter needs a chiropractor and proceeded to give me a card for her chiropractic office. She also asked if we did botox because she also does that. Terrible visit. No reliable doctor on site. Quack advice. Consider this a warning. PS my daughter had dermatitis. Had to go to an urgent care with a REAL doctor.

I was in Los Angeles for some business and realized I had forgotten my medication back home in…read moreSacramento. I came to this clinic and couldn't have been treated better. The staff was very attentive and worked with me while they verified that my insurance was in-network, and was taken back immediately once that was all confirmed. NP Forat saw me and showed great concern over the medication I was taking. She showed genuine concern over the high dose I was on, and called my pharmacy back home to verify that was indeed the dose I was on. She also gave me new information that I did not know about this medication. She told me that she "had a responsibility to prescribe it" since I could start seizing without it. Great staff, great NP. I was very appreciative for the help.