Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

Carlos and his team (Armando and Luis) did an exceptional job after I experienced a leak in my…read moreupstairs bathroom that wreaked havoc in my laundry room, Bedroom, and hardwood flooring downstairs. They were professional, hard working individuals who kept me informed throughout the entire project. They showed great respect for me and my property. I would use them without hesitation should the need arise!

My elderly mom flooded a good portion of her house late on a Saturday night thanks to an…read moreoverflowing toilet that she didn't know how to turn off. She called me early the next morning (Sunday) for help and my first call was to ServPro of Pleasanton/Dublin. Jenni and Carlos were ABSOLUTELY AMAZING to work with and made an insanely stressful experience so much easier to deal with! Within a couple of hours, a team was at my mom's house dealing with the problem. They started the demo/clean-up work immediately, responded to every call and text quickly, came back to do more work once we got insurance approval, left no mess, and Jenni even helped me deal with a ridiculously inept insurance adjuster. They really went above and beyond in every way. I can't recommend them highly enough!

Alfonso and team did a great job and exactly what I anticipated. He was friendly, but most…read moreimportantly communicated exactly what they planned to do and the process. This made me feel comfortable selecting Alfonso, since I deal with related situations at work and believe I had a good understanding of what needed to get done. I had a toilet upstairs leak through the wax ring and water poured through my ceiling in the downstairs bathroom. I knew I had to resolve the issue quickly as the water was contaminated and would cause mold issues if not dealt with quickly. I received a few quotes, but selected All Action. Alfonso scanned with the infrared camera, delineated the areas that were wet during the initial visit. They removed the wet sheet rock/drywall, wiped/sprayed all exposed areas with an antimicrobial, then ran the air scrubber/filter and dehumidifier for a few days.

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

Trevor was great! He was able to schedule his initial walk through very quickly. He was clear and…read morethorough on delineating the scope of work and specifically about leaving the space ready for build back. He was very deliberate in the work he said we should undertake and was quite knowledgeable about his craft. He was also very communicative and did a great job, especially considering the price. I would recommend all dry to anyone who might have any issues!

I don't normally write reviews, but All Dry earned this one. We had a neglected mold problem in our…read moregarage and reached out to several companies. All Dry stood out immediately because their quote was not only competitive but comprehensive. While others only offered to remove the mold, Trevor's proposal included full restoration--replacing drywall and repairing cabinets. Having a "one-stop shop" saved us the massive headache of hiring multiple contractors. What really impressed me was how they handled the unexpected. They discovered a hidden HVAC duct that posed a contamination risk. Instead of making excuses, Trevor immediately owned the problem and mitigated it at his own expense. Despite the logistical challenges of working over the holidays, the team remained professional and communicative throughout. I'm writing this primarily because my parents, who have had many bad experiences with contractors in the past, were deeply impressed by Trevor's knowledge and integrity. If you want a team that delivers on their word, I highly recommend All Dry.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

We have a crawlspace in our house that needed some TLC. Sure it provides a way to route air ducts…read moreand water pipes along with raising the house on pillars. However, crawlspaces can get moldy and wet from lack of care. If you ever encounter rodents, there is a good chance they came via the crawlspace. After all, we do hear noises at night at times, which is creepy. Jacob visited and gave a comprehensive review and estimate. We basically went for a full package of rodent control, cleaning, and installing a new vapor shield to keep it dry. The while job took maybe 2.5 days with a crew of 3 workers each day. Outstanding quality work. First phase was sealing up the homes around the house and crawlspace, and laying traps. The attic was inspected too. This was followed up with weekly followups to ensure no more rodents. This scope was subcontracted to Golden State Critter Control. Highly recommend working with Greg. The next two phases involve cleaning and eventually reinstallation of the vapor shield. Compared to what we had before, it was day and night! I also appreciated the crew alerting me to a leaky drain pipe. I later worked with a plumber to replace a cracked 3"D drain pipe that connected upstairs to downstairs. It was fixed in about 3 hours with two plumbers. Definitely recommend Crawlspace Clean for rodent control and crawlspace cleaning. 5 stars.

I rarely write negative reviews, but I feel compelled to share my experience with Crawl Space Clean…read moreto save others from the same costly mistake. The main issues boil down to three things: excessive pricing, sub-par workmanship, and a very short warranty period. About a year ago, I discovered a bad rodent infestation. Looking for a quick solution, I made the mistake of hiring Crawl Space Clean without getting multiple bids. I spent over $14,000 on rodent-proofing and subfloor insulation replacement, only for the rodents to return. When I called them back, I was informed that my one-year warranty had already expired. They charged me extra just to patch entry holes they had missed during the initial job. During that same visit, they claimed I now needed a vapor barrier, quoting me an astronomical $16,000--though they offered a high-pressure "$500 discount" if I signed the contract that very day. Feeling suspicious, I finally did what I should have done at the start and called three other highly rated contractors for estimates. Every single one of them came back with quotes under $7,600 (less than half of Crawl Space Clean's price), and all of them included a 3-year rodent warranty. Furthermore, the contractor I ultimately hired to install the vapor barrier pointed out that the subfloor insulation previously installed by Crawl Space Clean had inadequate support and was already sagging. Learn from my expensive lesson: always get multiple bids, and avoid this company.

After some research I decided to get my needed work done with Reactic Restoration. Daniel Garza was…read moreexcellent to work with and I can't thank him enough. Daniel was professional, knowledgeable, responsive, and honest. He explained everything clearly, kept me updated throughout the process, and made sure the job was handled properly from start to finish. Highly recommend Daniel and Reactic Restoration. Great customer service and someone you can trust when dealing with a stressful restoration situation.

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

From start to finish, Swift Restoration exceeded every expectation. Dealing with home damage is…read morestressful enough, and having a team that is professional, communicative, and genuinely customer-focused made all the difference. The crew was fastidious in their work -- nothing was overlooked, and every detail was handled with care. What really stood out was how assuring they were throughout the entire process. They kept us informed at every step, proactively answered questions before we even had to ask, and made sure we always knew what to expect next. That kind of communication is rare and incredibly appreciated when you're navigating a stressful situation. They were also timely -- showed up when they said they would and completed the work on schedule without cutting corners. If you're looking for a restoration company that treats your home like their own and puts the customer first, look no further. Swift Restoration has earned a customer for life. Highly recommended.

Ido and Michael were wonderful to work with on a recent mold remediation project after we…read moreunfortunately discovered some mold in our new home. They were both incredibly thorough, communicative throughout the remediation process, and easy to work with. They finished the project on time and were really kind in answering all of our questions. Most importantly, their thoroughness and high levels of knowledge and experience gave us confidence that the work had been done correctly so we can have peace of mind in our new home.