Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

Nick has provided excellent customer service. Thank you Nick & Sky by Gramophone Team!read more

Not false advertising bought a advertised factory refurbished focal Bathys arrived not working look…read moregood but dead. There response go to the factory.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

I have used Integrated Media Systems for about 20 years. They have installed and serviced a very…read moresophisticated home automation system which included an audio- visual system and a Lutron lighting system. The quality of their work is outstanding and very professional. Their after install services are excellent and the group is very responsive and very pleasant to deal with. Just today one of their professionals, Rich , came by for a service call and as always he did an excellent job. I would very strongly recommend this group. Armeane C Washington DC.

When my Bethesda media room needed to be brought into the 21st century, there was little in the way…read moreof reviews or recommendations. From Consumer's Checkbook Neighbor-to-Neighbor ratings, I called Integrated Media Systems in Sterling, VA. From the consult with Kevin Wells to the detailed written estimate to the professional, neat install plus a next day follow-up visit for adjustments, I could not be more pleased and relieved. I needed a lot of hand holding as to what, why and how to operate. They explain complicated technology in layman's terms. IMS is there long after the install to answer questions or for service when necessary. Whether you need a total install or an update, Integrated Media Systems provides state of the art components backed up by dependable service. September 2015

I was looking for a company for whole house audio and Maddox was referred to me by one of my…read moretrusted neighbors. Im always hesitant when looking for contractors because you just cant trust anyone nowadays but after meeting and talking to Nicholas it was no doubt that he and his team were the right people for the job. Very trustworthy, very transparent and he and his team were very friendly. His team was on time for the two days of work and did a fantastic job with my new house audio system. They were very neat and cleaned up very well. I would highly recommend Maddox to anyone who is looking to enhance their audio/digital system. Thank you Nick and your wonderful team. I am loving my new toys!

One of my favorite contractors. I was somewhat hesitant after accepting their quote and making…read morepayment in advance but when installation day finally came, I was blown away. The owner of Maddox AV valued quality in the same way I do (hidden cables, color matching, clean work) and was creative in coming up with solutions to conceal wiring and run wires through the walls of our complex deck house. Communication is awesome. The team is great. Pricing is fair and reasonable. I highly recommend for any AV needs. We used them for mounting our TV, installing outdoor Sonos speakers and wiring, running ethernet to security cameras, and wiring up the routers/access points.

Great personal service, Friendly, answers all questions and guides you through the alarm system…read more Great vacuum systems.

From the owner: Low-Voltage products and installation for residential and commercial applications including:…read moreSecurity Systems, Security Monitoring, Home Theater Systems, Audio/Video and Whole Home Audio Control Systems, Central Vacuum Systems, Intercom Systems, Video Intercom Systems, Window Candles, Access Control, DataCom Wiring, Phone/TV/Data Wiring, and Surveillance Systems

Where can I begin, Mohammed was an awesome sales person for our first home security system. He's…read morefull of knowledge and was super helpful with all of our questions. We told him what we looked for in a home security system and he delivered!!! We've sent a few family/friends his way and if anyone ever ask... we recommend his services.

From the owner: Total Security Systems is totally committed to providing protection and safety for your property…read more Our alarm monitoring systems are specifically designed to help you protect your home against fire, medical emergency, and burglary 24/7. We also offer you the ability to control, stay connected to, and view the inside of your business and home like you never experienced before. Our home automation system allows you to monitor and effectively manage the thing(s) that matter to you the most from any part of the world. We know that the heart and soul of any reputable security company is its monitoring facility, so our certified security monitoring center is the epitome of efficiency. This provides us with the capacity to quickly respond to incoming alarm signals. We take great pride in paying the utmost attention to detail and providing world class customer service. Now you can access your home/ business's security system from anywhere at any time to arm or disarm via your smartphone, tablet, or PC. Visit our website for more information! Email us to start receiving special offers!