Gio and Jessica were a joy to work with! I initially found them on OfferUp where I saw pictures of…read morethe mosaic work Gio had done before. I was looking to put "crazy pavers" into my newly screened in patio. Jessica replied quickly and helped me set up a meeting the next day. Gio came by at the promised time and looked at the space, understood my vision and provided great advice. I wanted to source the tiles myself and he and Jessica were understanding and helpful, guiding me on which would work, and offering to help with pick up. After patiently waiting as I searched for the perfect stone, Gio met me at someone's house to look at some marble they were selling. He was helpful in evaluating the stone and getting an amazing deal, and he helped load it all and deliver to my house. He even made two trips to get all of the stone. Gio was true to his word, showed up on time, and finished the job in three days. He is committed to excellence and made sure everything was to our expectations. He has forty years of experience and it shows. If you want a true professional who takes pride in bringing your vision to life, choose the Floor Clinic! I'm glad I chose Jessica and Gio. I feel I got incredible value for the amount I paid. My floors are timeless and will increase the value of my home. Their communication is very strong. Gio delivered exactly what we were looking for, going the extra mile to ensure everything was perfect, even coming back to fix a hazardous step a few days later for free. Thank you! We are looking forward to enjoying the beautiful floors for years to come.

Gio came out and repaired damaged floor tile in kitchen. He took his time and did a professional…read morejob. Went out of his way to keep dirt and dust to a minimum. Gio was not the least expensive option, but he was more knowledgeable than the other service providers I spoke with about the repair. One area of improvement could be better communication on matching grout color prior to installation. Other than that no real issues and I would use his services again for any tile project.

I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

Once again, this company comes through with flying colors! I've used other companies in this home…read morethat I've lived in for 43 years. None really can compare to how this company does business! The ease of making appointment, the professionalism and the courtesy that they extend to their customers is beyond reproach. Their technicians have been with them for so many years in the same technicians come to my house each time! Every time they leave, the tile looks like new and holds up for a long time. Unfortunately, we had to have a lot of work done in our house, dealing with pipes under theslab, insulation in the attic painting, and despite our best efforts, the grout got very dirty. They just left and it looks like brand, new grout and tile once again! Definitely a quality company with quality people. I recommended them to many friends and family members.

I was a little skeptical at first. But I gotta hand it to Jordan and his team. I let them do their…read morething without being up their ass and at the end of the day the floor was just as he told me it would be. Looking clean smooth and shiny. They refinished my 1950's Torazzo floor in 1 day. Didn't break anything and were respectful. He answered all my questions and delivered ok his promise. And at a price no one could beat.

My grout restoration is complete and I could not be happier. The previous grout was very dirty and…read moredark (almost black in some areas). Here is a picture of my light beige tile with the newly restored grout. Jordan and team were great. The job took about 8 hours total over 2 days, 2 bathrooms, kitchen, living room and hallway all restored.

Reached out in late October for an estimate and appointment to refinish a basic tub, no response…read more Reached back out in December and got email asking for more info and pics as possible. Replied almost immediately and got no response again. Business must be overwhelming and my request failed to meet their help. Cannot recommend and would not suggest business to others. Hope your results vary ....

UPDATE!!!!! They all of a sudden state they DO NOT warrant/cover the soap dish should the paint…read morestart flaking etc....... Keep that in mind! *****Also even though they advertise Lifetime warranty, they are now questioning whether your repairs are material or man made damages. 6/03/25 first time I've heard of this. They have always fully covered and taken care of my bathtub repair. I had to pay $50 to repair my bathtub. Just keep that in mind.

Doctor Marble's team of skillful technicians arrived early and ready to restore our bathrooms and…read morekitchen travertine flooring/walls. The result was outstanding. The floors in the kitchen were clean and shiny again as well as the bathroom's shower pans. I recommend Doctor Marble to anyone looking for quality workmanship, fast response, at a reasonable price.

This company is 100% professional, courteous, responsive and did an amazing job! I could not have…read moreasked for more. No mess, no fuss and perfect results!

Ed was great at the beginning HOWEVER the amount of flooring ordered by him was not enough. Then we…read morewere told we couldn't get the rest after 80% of the floor was installed. Ed was extremely hard to deal with during the rest of the process. I have to have another company come in to fix mistakes that are so blatant. Tried upper management but no help. AVOID THIS COMPANY

My mother needed to get new flooring for her bedroom. The other day, we stopped by this location…read moreand dealt with the salesman, Rob. Rob was friendly and forthcoming in explaining the process and the best flooring for my mom's bedroom. I have nothing but positive things to say about Rob and how he treated us and handled business. He gave us a good deal on new flooring, and we set the start date. However, I do have some negative things to say, but they are towards the workmen who came to do the flooring construction. We were told that the workmen would be out of our house by 10 AM, but they showed up an hour earlier. We were in the process of putting up the dogs so they wouldn't be in the way, but because they got here early when one of them got out! One of the workmen did not close the front door properly, and one of the dogs we were trying to corral into a bedroom slipped out and ran out the cracked front door. My mom screamed at one of them to grab the dog because she was sniffing one of the workmen's pant legs. The workmen just stared at her and did not attempt to capture the dog. Our shiba inu ran down the neighborhood leaving me, my mother, my sister, and some fellow neighbors to deal with trying to catch the dog. It actually pissed me off because they seemed to show a lack of empathy. I actually said, "That was my sister's dog" and they decided to stare up into the clouds as if they had just spotted the most interesting cloud to look at. Thankfully, we caught my sister's dog and then they proceeded to go inside the house to begin deconstruction. The construction part went fast. They started by 10:20 and were basically done by 12:00 except apparently they were missing some sort of piece for the baseboards. The one worker who was left behind to do the work had to text his co-workers for them to bring a piece. It ended up being around 4:00 PM by the time the whole thing was done. The day was long but the floors look really good. The only thing I did not appreciate was the lack of communication for arrival time, finishing time, etc.