So Im a home nurse who travels around Pierce county and of course I had a tire problem so went…read morestraight here. Being home nurse I gotta get back on the road to see patients, so Justin the Assistant Manager got me squared away, took care of the authorizations needed from the rental company, was able to throw on some wipers needed for safety and BAM out of there satisfied. Someone give this guy a raise or promotion.

I was in need of air on my tire on my SUV GMC Yukon with my family in a road trip and the both…read morewomen that work the front desk and run the service said wait for someone to come and put the air for you when I see the look like self service station on the back side of the garage open doors . But no one help I was waiting for a good 30 minutes patiently. Same woman came back again and said I have to inspect all tires and the year they were made . I figured she wants to sell me tires . I had one in the back new but didn't ask yet at that point . She didn't know. Then I said I waited patiently you said you will have someone put air . Then she changed her mind and said she couldn't because my tire was too low and refused to help . It was more that she wanted to sell tires new when most of my tires were new, then when I asked her ok I have a new tire on back never installed before. She said I would have to wait a long time due to process. I just realized she was not happy with her job . You can tell when someone is there to work and keep customers happy. I just seen her face mad and disappointed at me. So I went to the shell gas station next door I didn't know there was air so I swiped my credit card got air really quick.. back on my trip with family.

Been to this particular Les Schwab Tire Center for my vehicles' tire replacements and also flat…read moretire services. Every single time, received great service in a timely manner! Communication was very good and had no issues with their work on my tires for my cars. Appointments were on schedule and dropping off the cars or waiting for them were no problem at all.

Woke up with a flat tire one morning, Les Schwab got my tire patched for free and also let me know…read moreit is time soon to get a new set. Ivan helped me out by showing me stats for each set of tires and reasons for price differences. Felt no pressure to buy now or to get the most expensive set. Highly recommend this Les Schwab!

Great Quality and affordable compared to other shops I came in for a set of used tires and they…read morewhere able to install and balance my tires with the purchase I was in and out less than 30 min very much recommended

Fast service and great prices on used tires. I have been a repeat customer over the past 5 plus…read moreyears. Definitely recommend

Brought my lowered 2006 Silverado for alignment front and rear were tucking and had bad camber thy…read morequoted me 260 for a 2 wheel alignment and when I recieved my truck back alignment was still really bad they told me they were only able to adjust toe aka my steering wheel and not my camber so they didn't do a full service and still charged me 260 + tax and didn't want to refund half cause he gave me discount already which was only like 20$ off worst shop dont recommend these guys at all. WHAT A WASTE OF TIME AND MONEY

Service and work was performed. If the in-house financing that was a problem do not do it do not…read morerecommend no way no how it's costing me four times as much I should have checked the price before even considering financing the labor is way more than other places as well the labor per hour that other places is about $40 less again the mechanical work was performed correctly no problem with the mechanics Work just the cost of it all

I brought my car in for a brake inspection and wheel alignment, and unfortunately, I had a very…read moredisappointing experience. While my car was at the shop, one of the employees came out and told me they had broken one of my lug studs. He initially said it would cost $90 to fix. When I asked why I was being charged for something that happened while the car was in their care, I was told it was likely because a previous mechanic had overtightened it. That explanation did not make sense to me because I had personally torqued the lug nuts to 80 ft-lbs with a torque wrench before bringing the car in. The vehicle had also been parked in my garage for several months and was in proper condition when I brought it to the shop. A few minutes later, the manager came out and said the repair would actually cost around $400 because additional work would be needed. That sudden change from $90 to $400 was very frustrating and made the situation even worse. This is also not my first issue with this location. In the past, I brought my truck in to replace a TPMS sensor on the left rear wheel, but the sensor was replaced on the right rear wheel instead. Overall, I was disappointed with the service, communication, and accountability. Based on my experience, I would not recommend this shop.

I highly recommend this company, I have nothing but the best customer service. They always take…read morecare of whatever I need. I usually go in without an appointment , so I appreciate them taking me every time and don't mind waiting. Thank you all for your help! Tammy Y. T.

Todo excelente. El servicio fue muy rápido, el personal muy…read moreamable y la oficina muy bonita y cómoda para esperar mientras realizan su trabajo. Me recomendaron venir a este lugar y ahora yo lo recomiendo 100%

Good service good prices my friend recommended it to me good job done with my tires I recommend the…read morebusiness too

I spoke to Kenny last night via the Yelp App, asking about having a tire installed on a rim. I…read moreinformed him that I had purchased the tire elsewhere and needed help with it being installed. I could manage taking off the old one, but not getting the new one on. Sure enough, I came in as soon as they opened and the guys at Federal Way Used Tires didn't miss a beat. They were kind, friendly, humorous and most of all helpful. They made an awful situation turn into a great one! And they had an adorable mascot--tinkerbell--on site.

Very disappointed with this place. They sold me one tire last week knowing the others were in bad…read morecondition, and now they refuse to sell me another single tire and say I have to buy all four. Makes no sense and was a waste of my time and money.

Really disappointed overall. I found a groupon for an alignment which was the most cost effective…read moreone around, called and spoke to a nice gentleman who told me to call back later this afternoon to see if they could squeeze me in. Last car they accept is at 4:30pm and they close at 6p. I called multiple times between 2-3pm and was disconnected/hung up on. Never found a human on the phone and since I was nearby I decided to drive in and see if I could do a walk-in appt. I arrived at 3:45pm! The guy at the desk was part of the other shop to the left, and told me the lady for my shop would be back in 30 minutes and she would help me then. Not sure how they can run services when phones are down / front desk person is gone for 1.5 hours or more. I left after 15 min more of waiting in person, and am taking my business elsewhere.

Helpful and friendly staff, girl working behind the desk is super knowledgeable and has a great…read morework ethic. Tires Now has great prices (beat Costco and everyone else) and quick work. I had a terrible experience trying to call around and find tires in off-set sizes for my 350Z. Not only did Tires Now have what I needed, I only to wait 1 day for them to arrive and then the install happened same day and in less than an hour. I recommend them to everyone and we are so lucky to have one in WA state. Thank you Tires Now!

They had the tires I needed at the best price, and service was quick and easy. They also…read morerecommended I replace my TPMS units since they were nearly timed out on their batteries.

Whoever designed egress/ingress to the fueling station was definitely not an engineer, or someone…read morewho possesses even the slightest understanding of traffic flow. Left turns are a no-no! There must've been a hundred cars or more attempting to move in & out on Monday, April 6, 2026. The biggest problem are customers making left turns, all of which should be eliminated. At the traffic light intersection on Enchanted Park Hwy. cars making left turns towards the gas pumps cause a horrendous back-up as there's less than 100' or so from the traffic light. There should be cones/barriers & signage prohibiting left turns. Additionally, vehicles exiting the gas pumps should be prohibited from making left turns there as it creates a hazardous condition. As cars exit the main parking lot, while heading north, drivers attempt to make left hand turns to enter the traffic lane of vehicles already in line, causing additional headaches and frustration. Barriers/cones/curbing & signage should be installed to prevent left turns there. Many customers have already figured out it's safer & creates less congestion to take the lane of traffic off Enchanted Lake Hwy. (adjacent to Olive Garden Restaurant) which offers right hand turns into the lane proceeding to the gas pumps. Left hand turns are the bane of traffic flow. I'm not an engineer, but having retired from Law Enforcement after 30-years. My knowledge & experiences with traffic control would help the shopping experience at COSTCO Federal Way.

Mannnnn shout out to these guys!!!! They saved me 700$+…read more Tesla was tryna charge my that for 1 TPMS device I ordered one off Amazon and they installed it for 27$ Made my week!

I jus got my front 2 tires replaced...got 2 used tires...not even 30m goes by me driving off with…read moremy new tires I jus got replaced , I get flat!, I called the business back hoping they wd come to my location and fix the problem, coz I felt like it b only fair of em to take care of it since it happened so fast. The business did not come out to take care of my flat. I was stranded for long period of time thx to this business. I don't recommend this tire shop for anybody, I felt mistreated #upsetcustomer #nothappy #badservice