Poor customer service. Went in to close account, guy gave me my money and said to call the number…read moreon the card. I do so, only for them to tell me they can't close the account because there is a fee due for dropping below the threshold. So now I have to pay the fee, which they said they would not waive, wait 10 business days and pray that it closes. I've never liked this bank. slow and understaffed.

I have been a customer of Bank of America for over 35 years since 1980's. My dad has banked at Bank…read moreof America since the 1960's. The Davis,CA is a very friendly and helpful branch. It can get busy but the employees, staff, managers are all very friendly and helfpul. They also have a teller for business banking. Everyone at Bank of America is always friendly and helpful with everyone who goes there. Just be reminded that with davis being a College Town it can get extremely busy a few times of the year when international students open and close their accounts.

Super helpful staff! They informed me of how I can verify my account and had a banker assist me…read moredespite the appointments being full. First time opening a bank account all by myself and I'm glad it was Chase

I was shocked to read the negative reviews on here, especially singling out Ben. We've been…read morebanking at this branch for both personal and business purposes for over 10 years now and have had nothing but stellar service. Especially from Ben, who we call "Superman". I know they battled a lot of issues during the Covid era. Staffing shortage, shorter hours, periodic branch closings... In their defense, a lot of the issues mentioned seemed to be out of their control and an extension of the staffing and hours cutbacks at the corporate level. In any case, it was distressing to hear about so many people being frustrated. We temper our expectations, do our research, clearly state our goals, follow up, and have never been disappointed.

Said I'm approved for a car loan and got the car and a week later decided to say I got denied, now…read moreI have to figure out what to do and try to keep this car since the dealership already sold my old car. Very disappointed.

Very frustrating when you call and CANNOT speak to anyone! I may have a credit card fraud…read morehappening on my account but I cannot talk with anyone about it because the automated telephone prompt will not let me. Awesome job, Travis!

Useless workers not helpful at all and will turn you away. Bad customer service makes me want to…read moreclose my account with golden 1.

Better than a bank. Helpful and knowledgeable and friendly staff. Very skilled at addition and…read moresubtraction.

the teller and the supervisor not very knowledgeable, and the branch manager is not stationed at…read morethe location. Unable to complete a simple task and had to go to another branch

This is 100% the worst Wells Fargo there is. Bankers are either rude or not working, and line is…read moreout the door for hours. They give you attitude for no reason like you're stupid and they own the place, which they don't. AVOID THIS PLACE AT ALL COST. The Chase across the street is 100000 times way better.

YFCU has been nothing but professional to work with. Our business has been banking with them for…read moreover a year now and we've never had any issues!

The employees I've worked with have been friendly and helpful. Rosalinda has gone the extra mile…read morefor me. This is a small town credit union who seems to be behind on the latest in technology. Their ATMs are often not functioning. Their website is confusing (even the new and improved one.) I rarely go inside but when I have I almost always have had to stand in line. I couldn't help noticing there is always at least one person in new accounts sitting at his/her desk chatting or looking at their computer. It seems it would be more efficient if those at the desks could help the tellers when it gets busy or at least speak to those in line to inquire if they are there for a new account. Their hours are certainly not helpful for most people as they don't open until 10 and close at 5. If you work outside the home I suppose you would have to wait until Saturday to go in. But they're only open from 10-2 on Saturdays. There is no one to help after hours......not even a phone number in case of emergencies. I guess I am too used to USAA. But there should be some way for members to get in touch with someone to help in case of an emergency. Since the Pandemic I've noticed I always have to wait...sometimes for over 10 minutes to speak with someone when I call in. Usually I'll choose to have a callback. The building is really nice and there seems to be enough parking.

I stopped by this convenient Downtown location with my husband. Although I only used the ATM to…read moredeposit a paycheck, the location looked nice! I'm looking forward to returning to check out the inside and see the staff next time! I've been a loyal client for probably 10 years now and never had problems with US Bank Branch and feel safe trusting them with my finances! SYOY! :-)

Take better care of your clients. It's lovely to be polite, but if you're handling accounts in a…read morepossibly unethical manner it doesn't go far.

Just got notified that a company they work with, Marquis Software Solutions, had a data breach. Why…read moredid Marquis, who describe themselves as a "digital and physical marketing and communications vendor" need my social security number? When I queried BluPeak, they said it was to create a unique identifier. Um, I've worked in marketing and I know there are many ways to do this that do not involve SSNs. This is a cheap way out for them, and puts their customers at risk. This is only the latest in a series of problems I've had with them.

I received a thank you card from Ester W in this Davis branch thanking me for visiting the branch…read moreand asking me to give them a 10 star rating on a survey that I would receive. The problem is that I was never in that branch and I live in San Diego. I tried to send a secure message but BluPeak never responded. After much time on line holding for customer service ( up to 52 minutes) I finally talked to Marlene (supervisor) and found that the card was the result of a phone transaction about a month ago. Financial institutions don't send thank you card like this. To have it happen over the holidays caused stress and major concern as I have considerable funds in this CU. All BluPeak has to do is hire people so that they are adequately staffed with competent employees. Now I need to find a better institution and but that should not be hard.

I prefer this branch on Second Street over the one on E Street downtown which is often crowded…read moreespecially when UC Davis is in session. Lines here are usually no more than a couple people. Not infrequently, there is no line at all. The ATM machines are indoors in the well lit lobby where an ATM card is needed for access after hours which I think is better for security.

This location is now closed, I will be closing my Bank of America account. Bank of America has…read moreclosed alimony all of their locations near me. There use to be 3 locations near me, now there is none. Bank of America has plenty of funds to keep these ATM only locations open for their customers.