Called yesterday for an a.c. check up. Owner William came over this morning, did a check up,…read more immediately found a leak easy to fix, saving my smaller unit from a costly detailed inspection, didn't try to convince me to buy a new unit, and advised me of options, what to do/ not do, and explained the process as he went along. Arrived early and answered/explained all my questions. Very happy to endorse and support this local business. Good prices and honest with assessments.

If I could give zero stars, I would. In 2023, Roman…read morePetrosyan installed a new AC system - new ac and new condenser on the roof- full ac install in my home through Magma Air- his old company that he OWNED. As someone who did not know about HVAC- I trusted the expertise of the contractor sent to me, I paid for a complete installation, including a new condenser, new air handler, new drain pan, safety switch, electrical modifications, disconnect whip, PVC modifications, and other related components. For over two years, I had no reason to suspect anything was wrong, except water started leaking so I had it serviced. Then, during a routine service appointment, another HVAC company showed me video evidence that left me stunned. I was shown what appeared to be an old drain pan that was leaking. I was shown there was no safety switch. I was shown electrical tape wrapped around high-voltage wiring. I was shown exposed wires protruding from the installation. I was informed that the disconnect whip had not been replaced. I was told several of the modifications I had paid for either were not present or required correction. I was horrified. This wasn't a cosmetic issue. These were safety issues. Exposed high-voltage wiring is not something any homeowner wants sitting in their attic. I immediately hired additional HVAC companies to inspect and document the installation. Their findings only increased my concern. What happened next was even more unbelievable. Months earlier, I had randomly run into Roman and kept his business card. Unaware of the problems at the time, I called him to schedule service. He initially did not realize I was a previous customer. Once he recognized the address and installation, the conversation changed dramatically. I was given a series of explanations about past business problems, a heart attack, issues involving a former business partner, and technician mistakes. His technician acknowledged that the drain pan was not new and indicated they would return to correct the issues. That was over a month ago. No repairs. No accountability. No resolution. Just excuses. As a homeowner, I relied on the expertise of a licensed HVAC contractor and trusted that the work I paid for was actually performed. Instead, I am left with documentation from multiple HVAC companies, photographs, videos, repair invoices, and serious concerns about the incomplete work that he billed me for. At this point, I have lost all confidence that this company intends to honor its commitments voluntarily. Because of that, I am pursuing all available remedies, including legal action. My advice to anyone considering this company: have every installation independently inspected. Verify every component. Compare what is physically installed to what appears on your invoice. Do not assume that because you paid for something, it was actually provided. This has been one of the most frustrating and disappointing experiences I have ever had with a contractor, he has fully taken advantage and clearly lied about what he billed and I paid for.

I decided to ask Petro Mechanical to do a simple maintenance check on my two air conditioners, just…read moreto ensure they continue to do well during the summer months to come. I have had such maintenance checks done at least once a year from various HVAC companies over many years. I specifically chose Petro Mechanical because I was looking for a new HVAC company that had reasonable prices, and a friend had recommended Petro Mechanical because he thought they kept their prices to a reasonable amount and were dependable. Here is what happened: 1. After giving me an 11-1 window, they were two hours late with no apology. 2. Roman was abrupt to the point of rudeness. 3. The charge was $225 for 30 minutes of work. 4. No information was provided regarding the maintenance check, as I had always gotten when I had the air conditioners checked. Thus, Petro Mechanical is not the go-to company if your HVAC is working well and all you want is a simple maintenance check. From other reviews of this company, it looks like they may do okay if your HVAC system actually breaks down. Hope this is helpful. P.S. In the end, Roman had me decide how much to give him, so that's a point in his favor. I gave them $100 rather than the $225 and feel that was generous. Overall, it was a very negative experience from beginning to end

Kingco Enterprises has been my go-to AC company for many years. They replaced my original unit in…read more2011 due to age & recent storm damage. They did a great job on the installation of my new unit and subsequent followups annually for maintenance. Two months ago, end of July, I came home to a hot & humid house at 2 in the afternoon. I called Michelle at Kingco and within a couple hours the service manager, Michael was at my door! After diagnosing the problem, he was able to get the unit going temporarily and said my unit would need to be replaced. 2 days later the installation crew arrived at 7 AM and by 9 AM I was enjoying cool air once again! This company is exceptional in every way! The office staff, the crew, the technicians and Nick King, the owner, go above & beyond to provide excellent service. Over the years they consistantly proved how valuable they all are! They are an excellent company that always puts the customer first!! Thank you Kingco Enterprises for once again coming to my rescue!

These guys came highly recommended by my boss so I called them when I needed to replace my ancient…read moredisgusting swamp cooler . It only took about a week and a half from my first appointment to having a brand new unit on my roof . Very easy to work with and nice people overall

Cian has had to come out twice to our condo to deal with a condensate clog first in the upstairs…read moreunit and then a few weeks later, the downstairs, and he's been WONDERFUL. He's thorough, and does a great job explaining things, and being honest about what's going on and what will need dealing with now and what can wait. He was also VERY patient dealing with my panicked texts, which I SO appreciate! If all of Pinnacle is like Cian, they deserve at least 11 stars, not just 5.

Thomas was out to my house a couple times the past 2 weeks, he was on time, clean, and…read moreprofessional. he was able to get my AC back to running in proper order and was able to explain different thing to help me keep it going as it is an older unit. I will definitely use them for my HVAC needs in the future.

One of the best and most honest A/C repair companies I have dealt with. They explain what is wrong,…read moreshow you what needs done, and do only what is needed. They didn't try to up-sell or tell my I need a new A/C like 2 others did. I have shared their information with several friends who also had great results.

The best HVAC company I have ever delt with. Very responsive, honest and best of all very nice and…read morewas willing to talk to me as I asked question during the entire time he was at my home ! Harry was very professional and he did not mind my fur baby looking over his shoulder the entire time and actually played with him ! They have me as a customer for life thank you so much 31 inc

The AC Experts are AC experts. Experienced. Reliable. Courteous. They install TRANE. It's true,…read more"nothing stops a Trane" American made. Looking forward to the seasonal check to keep the system worry free. (Maybe the staff had a wake up from past experiences with another manufacturer that was not reliable with inventory parts.)

We selected AC Experts to install our HVAC system after speaking with friends in our gated Shea…read morecommunity as well as interviewing several HVAC companies personally and reviewing others on the Web. We were impressed with the time that was given to us by the estimator, Kid, and by Matthew who is the Operations Manager who assisted in the install of our HVAC unit. Throughout the interview process and install, we found them to be courteous, professional and respectful. The price they gave us for the purchase of this system was more than fair compared to other companies we interviewed. They were also punctual in showing up timely, as promised, to install our system. They used drop cloths so as not to leave a mess on our floors and also did a great job of cleaning up after the install was completed. We feel especially good about choosing this company for the backing they will provide us maintenance and any service needed in the years ahead. The gated community we reside in is small, 2,000 homes, and word of mouth goes a long way in either promoting or sharing bad experiences with fellow homeowners. This is a company that we have utmost confidence in and will be promoting with our fellow homeowners.

Outstanding service all around! I called first thing Tuesday…read moremorning. There was no answer but I imagine all the lines were busy at that time of day. I figured I'd wait 25 mins and call back. I didnt have to call back because Gloria called me back! Gloria sent Juan out to assess and diagnose the AC unit. Juan showed up and our dog loved him. AC was diagnosed and we were given an estimate for repair. Jaun never suggested a new unit. We have a unit that other hvac companies would rather just replace and put new warranty on it. Repairing is priority with this company. We have a swamp cooler and were able to rely on that until they could get us on their schedule. Jaun came again a few days later. He made the repair but admitted he was not confident enough in the final repair so Dwayne was sent out to complete the repair. Again our dog loved him! Dwayne was just as nice. Both techs are great at socializing. They were kind and courteous. I cant say enough about our experience with this company.

Knight works hard to ensure that their customers are completely satisfied with their experience…read more Chuck K., the owner, personally came out to complete my A/C tune-up; that is simply excellent customer service! Duane W., a technician, came back out at no cost to resolve concerns I had about a recent repair. The staff at Knight are knowledgeable, friendly, courteous, and responsive. You can trust all of your HVAC needs to Knight, they will treat you right!

The service tech arrived in a timely manner. He was presentable and well spoken. He was very…read moreknowledgable in his trade and kept us informed of the condition of our equipment. He gave us options on how to proceed and sought authorization prior to completing any work. The estimate was very detailed of the findings and current state of our a/c and even had photos of the current condition. I would recommend Otek to anybody who needs a/c work. They are quick, responsive, knowledgable and will be very respectful of your home. The prices are very reasonable and fair.