What a great company. We had to get inspection items resolved in time for closing and HX was…read moreextremely responsive, fair, and honest. Highly recommend these guys.

I called another company out immediately for a clog under my sink--I should have waited. The…read moretechnician who arrived claimed he tried snaking the line twice with no success, then quoted me $995 for hydro-jetting. I declined -- definitely felt like an upsell attempt. I called HX Mechanical, Luis and Mike came out the next morning, properly diagnosed the issue, snaked the line again, and the problem was fixed within an hour--no hydro-jetting, no upselling. I will call them first next time.

This company is a joke!!! Bait and switch for sure!!!! Don't trust this company!!!! John C. isn't a…read moregood person and insults customers who only what what they can afford!!! Will not recommend to anyone who has any common sense.

Their service used to be good, but their quality is no longer good. They didn't do the job we paid…read morethem to do and we ultimately had to get someone else. They then refused to provide a refund for their shoddy work. To make mattes worse the owner wanted to argue about everything. Definitely not worth using them if you have to pay someone else to finish the job. All we wanted them to do was clean our HVAC. We had used them on multiple occasions before, some times directly and some times requesting a 3rd party to use their services for our property when we weren't there.

United HVAC is outstanding! The company was recommended to me by my realtor. In addition, my son…read morehad used them. In his case, with a problem with his furnace and air conditioner a different company had looked at it and told him it was dangerous and that the only option was a complete new system. United HVAC came out, did the testing, and concluded that all he needed was a good system clean and service. I initially had United HVAC out to look at one of my air conditioners that wasn't working. Cody was on time courteous and diagnosed and fixed the problem quickly. I then talked to him about the possibility of replacing both of my furnaces and air conditioners that were 30 years old and starting to have issues. Previously I had other HVAC companies look at them and all they did was start to give me a "hard sell" why I should replace them immediately (at great expense). Cody, on the other hand, talked me through the possible issues going forward if I kept the present units and gave me some various options including a phased replacement if I decided to replace them to avoid a large up-front cost all at once. Over the next 2 weeks I spent considerable time on the phone talking to the owner of the company, Greg, exploring all my options. He was extremely helpful in knowing the quality vs cost of units and researched and gave me several options. With no hard sell pressure! I ended up replacing my units because the cost compared to other companies was too good to pass up. When they replaced the units they encountered numerous unforeseen issues that they had to overcome. They never complained... they just came up with solutions. The installation was a thing of beauty and when they left, they left the work area cleaner than when they started. In other words they gave me an excellent product and true workmanship at a fair price. Going forward, I will never use any other HVAC company.

They cut holes in our walls without notifying us before or after. After asking for a repair or…read morerefund for it, they declined. Thus, I disputed the repair costs (only $300) successfully from the credit card charge. When I asked to repair my unit which is still under warranty, I got this reply: "Thank you for reaching out to United. Unfortunately, we are unable to assist you with your furnace and AC at this time. Due to issues that arose during the last service call and the fact that you attempted to dispute credit card charges on work that was legitimate and completed, we can no longer service your property. " I recommend the company that if you need to make holes in walls, you better ask the customer beforehand. Edit: The credit card company did accept the dispute, not as the owners response suggests.

I can't say enough good things about this company and the owner. He's one of those rare contractors…read morewho truly stands behind his work and treats every job like it's for his own home. A few years ago, when I lived in a 1950s house, I called him for an AC quote. Instead of just trying to make a sale, he took the time to explain that my old ductwork was undersized and would likely cause frozen coils -- and that installing AC wouldn't be a good idea. Every other company was still pushing expensive quotes, but he gave me honest advice that saved me thousands. That kind of integrity is hard to find. Fast forward -- I moved to a new home where the attic furnace was waking up my baby at night in the winter. He replaced it and sound-isolated it so well that it's now very quiet, even though it sits directly above my son's room. Later, I had him replace our main-level furnace too, and the workmanship and commitment to my satisfaction was unparalleled. Everyone I've referred him to -- friends, family, neighbors -- has had the same experience. His team's attention to detail, fair pricing, punctuality, and commitment to making sure the customer is completely happy are unmatched. Even when hardware compatibility issues have come up, they've gone above and beyond to make things right. It's also a true family-run business -- when you call, they actually pick up the phone, respond quickly, and stick to their word on scheduling. In today's world, that level of service is rare. I recommend them to everyone I know. If you want honest, high-quality HVAC work from people you can trust completely, this is the company to call.

Joe and crew installed a new furnace and AC unit in our house back in September. The pricing was…read morevery competitive! What was the best was Joe did a great job of educating you on what is important in HVAC. He didn't try to sell you some warranty or "yearly maintenance plan" like other HVAC places. He installed the units quickly and with expertise. He also noticed a pipe was leaking on the hot water heater and fixed/welded a new pipe at no charge. The whole experience was easy and made a not so fun purchase much more enjoyable. I have recommended him to my friends and family and some of them have used First Rate and had a great experience as well!! Thank you!

My Mother-in-Law's AC went out recently... she contacted her "regular" service provided that she…read morehad used the past couple of years.  When the Tech showed up they informed her that she needed to replace the entire unit due to corrosion.  Now this is the Company that had serviced and conducted "Maintenance" on the unit the past two years and installed a Furnace in September of 2015, still trying to figure out where the disconnect went on there term of Maintenance? Well this company advised her that a new unit would be $5000+ just for parts.  This is where I (Son in-law) stepped in.  I told my mother in law that she had a home warranty service and that I was going to contact them vs her us her "regular" provider which evidently didn't notice corrosion a couple months ago when he serviced the AC / Furnace?   The Warranty Company provided us the number for King Star and we contacted them immediately.  The Tech answered the phone and said that he was in the area and would stop buy with in a couple of hours... now keep in mind this is on a Saturday.  The service tech arrived within two hours, diagnose the condition, contacted the Warranty Company with his diagnoses which was to replace the unit due to corrosion caused from sentiment buildup... (yea.. last provider "Serviced & Maintained" the unit the past couple of years).  Warranty Company advised the Tech that the warranty would not cover replacement because of the condition caused from "Lack of Maintenance."  That's an entire different story that i wish not to get into. King Star Heating & AC quoted my Mother-In-Law $3800 for not only the parts but Labor and a year of Maintenance on the AC & Furnace. (Reg $169/yr)  WOW... that sounds like a GREAT Price... and after Research.. it is a GREAT PRICE!!!  Where do I sign!!! The King Star Tech said he would be back Tuesday to install everything. The Tech show on time and had ALL the components to install without having to leave or comeback another day to finish. He worked VERY hard and had it operational with in 5 hours. I personally talked to the Tech on the phone who sound VERY compassionate, professional and understanding, as my Mother-In-Law is a elderly lady and can be pretty gullible.    After the work was done my mother provided me this feedback to post on Angie's List and Yelp. See Below:  He was excellent! He spent 3 years training people on how to do these installs. He's 53 years old and loves his work. He's very responsible about his work and happy to share what he is doing at the time. I'd highly recommend both him and his company. I found King Star Heating and Air Conditioning in Aurora, Colorado to be very fair and honest in their dealings with me on my new air conditioner.  Everything was explained in detail from the different types and styles of air conditioners down to the prices and benefits and warranties offered on all the units.  The technician stopped by the first evening on his way home and then kept in constant contact with me throughout the process.  He arrived on time, was careful about my home, dressed in a uniform for the company and was exceptionally pleasant, congenial and educational (for me) at all times.  I would highly recommend this company and my technician.

Drunk installers! Seriously I have pictures of beer bottles of the guys that drank on the job!!!…read more The owner knew that this review would be coming as he himself has apologized for how badly this system and had to come out to my house and reprimand his employees for drinking on the job and remove him from my home with a pregnant wife. If I could give warning in one line, do not use this company for any of your HVAC needs. We had a air conditioner and air handler installed into our house and I am now having to hire true professionals to get this handled properly. Also the owner has now stopped answering phone calls and this also goes for their new Business Aurora Mechanical and HVAC! Do not use either of these companies I will be complaining to the BBB about this owner and shotty work.

Excellent service and completion of project w/ installation of…read morenew home furnance and AC compressor..great technicians friendly helpful and knowledgeable of product...great value great service highly reccomend...

Total Comfort came highly recommended to us and we couldn't agree more. Robert was professional…read moreand knowledgeable. His services were competitively priced and he was able to identify and correct the mistakes made by a plumbing company we had used for many years. We highly recommend Total Comfort and will use them for all of our future heating and cooling needs.

These people are the best - hands down! Furnace went out in the winter and they came out within…read more24 hours and installed new furnace and AC. They had to come out for AC and were here within half an hour of calling them. Very nice friendly people. Highly Recommend Budget Heating and Cooling.

I contracted with them for a new air conditioner and heating system. Everything seemed fine until…read morethey couldn't provide a permit. They applied for the permit, but it couldn't be issued because they couldn't provide a business license, a trade license, or insurance, so I have no permit for my system. They have refused to continue to contact me or the city of Centennial, since May 2026.

I've used them to repair a toilet and also replace a faucet. They were professional, courteous and…read moredid a great job! They were also very fair in price!

I do NOT recommend this company! They do not follow through, they do not return phone calls, and…read morethey do not stand by their bids. Also very difficult (and rude) to deal with... I strongly suggest you find a different HVAC or plumbing contractor.