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    First Response Towing-Recovery

    3.0 (2 reviews)
    Open Open 24 hours

    Services - First Response Towing-Recovery

    Car buyers

    Car towing

    Junk vehicle removal

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    Winch-out service

    Vehicle towing

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    Economy Honda Cars

    Economy Honda Cars

    3.7
    (6 reviews)

    Catrelle, Michael, and "Mudflaps" took good care of me while purchasing my current Honda Hybrid. I…read morewas very pleased with the process: fair pricing, always considering first what was best for me and my future with the car, and a high quality of service in returning for aftermarket accessories made for a very pleasant experience. I feel like I'm off to a good relationship in caring for my new car.

    Expect to spend five hours of your day being handed off from one salesmen to another, unless you…read moreare willing to pay full price. By the time you close, you will be invested in the purchase and unlikely to walk away. The issues we faced: A front wheel drive vehicle was represented as an all wheel drive vehicle. After an offer was accepted by the dealer on an all wheel drive vehicle, I checked the vehicle and informed the dealer of the issue. I offered to lessen the sales price by $300 (a $1,000 mistake by the dealer) for the difference and it was accepted. At closing, the dealership wanted to add their processing fee of $599.50. Many states have caps on the fees at $100-$200. I had negotiated the previous sale's price and processing fee down and it had been accepted, yet they were adding that to the sale's price. At issue may have been my original offer with the salesman and his communication with the sales manager. To get the deal done, I negotiated a warranty on tire and wheel repairs and it was accepted, though my purchase price suffered as a result. By the way, the dealership told me that the state requires all customers of a dealership to pay the same processing fee. I haven't found any info on it on the internet. I failed to catch another add-on (about $80) due to being worn down by the process. The state allows a dealer to add a business tax on to consumers.. This is a tax with a base amount, but is determined by your gross sales, I believe. The dealer is allowed to pass it on to buyers, though other businesses pay their fair share. So why am I writing this review. We all know auto dealers hold the cards. Even after the gauntlet that we went through, I called and left a message concerning clarification on the business tax and an overcharge on state taxes. No response. Though I handled myself in a cordial, professional manner throughout, the dealership appears interested in only doing the deal , not in responding to questions (perhaps issues) after the sale. Our purchase did not include a trade-in and should have been a quick and easy process. Be willing to walk or be had.

    Acura

    Acura

    4.4
    (21 reviews)

    I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

    Not Negotiable, High Prices, Dishonest, Rough Trade Values…read more -1 Star: This dealer basically says the price is the price, so Acura gives you $1k off if you had a competitor luxury car discount and we got $1k off for getting a 2023 instead of 2024 model MDX. I wanted to negotiate more and they literally wouldn't budge. So out the door for around $72k without extended warranties or any add ons. I wanted to leave and forget getting a new car but my wife was frustrated and just wanted it to be over after all the time spent. I gave up on reasoning with her and told her she can do what she wants if she pays for it. We left and literally the next day she had buyers remorse already and asked why I let her buy it. That's marriage in my experience. Women don't listen to your advice and then ask why you didn't tell them what you already did tell them... ugh.... - 1 Star: They quoted us $476.30 "at their cost" for the roof rack cross bars, we looked online and got them $274.59 from Acura.com and oddly they ship and we picked them up at this Acura dealer, so don't order upgrades from them and just use the website so you do not get scammed. -1 Star: As for our 2022 Tesla Model 3 with 18k miles like new... they beat us up hard on tue trade saying they wouldn't even try to sell a Tesla because they are too hard to sell so they could only give us 33k trade for it because that's what they were selling it same day to Carmax for. Fast forward a week and our car is only there lot for $40,900... PS: I checked the Tesla app that night after we left and someone was driving at all over at 80-90 miles per house and then it was parked in the hood at some rough apartments afterwards until the battery was about stone dead.... Ugh... I feel like I already miss the Tesla in comparison to the new car, it was just not a roomy car when you have kids. PSS on the MDX: I think the car is visually appealing. I really like the brown interior. The weird touch pad for controls is strange and why there are no touch screens is beyond I do like the color and the wheels for sure. It really lacks power and isn't very stable on the road. It's not a bad car, but I don't see the value for the price. I feel Lexus gives you more car for the value. We will run it a couple years and do something else anyway... All in all it wasn't a fun experience. - 1 Star: Our sales guy was frustrated when I said I wanted to pay less than MSRP and literally rolled his eyes in irritation when I told him to ask the manager. He seems to expect people to just come in and want to pay full price and not bother him. The Asian sales manager was polite. He ave my son a little drawing pad of paper. 5 Stars for Mike in parts. He was a funny guy, good sense of humor and knowledgeable. He took good care of our needs. 5 Stars for The finance guy. He was the most polite person in the sales process. Very professional and didn't try to force anything on us. No drama. They had a huge selection of MDX vehicles and not many other new vehicles it seems.

    First Response Towing-Recovery - towing - Updated July 2026

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