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    First Window Installation and Replacement

    5.0 (1 review)
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    Renewal by Andersen of San Francisco - Love the view!

    Renewal by Andersen of San Francisco

    (481 reviews)

    Okay - I called these guys for getting a quote for a Custom sized French Door. I got a same day…read moreconsultation- which was fantastic. All great so far!! The consultant comes at the agreed upon time- very much on time. We get into the construction site - and off the bat he says Renewal by Andersen is not for people using Home Depot or Lowe's windows or doors!! Not sure where he got that from- because we have no windows installed so far!! He went on to ask me my experience with costs of doors so far - I said I have quotes from $9k to $30k. He said the renewal costs were much higher. I said okay - how much would my French door cost? He asked if I was the owner- I said I was managing the project. Mind you this is a fenced site and I had access to the property. The moment I said I was managing the project- he said sorry I cannot give you a quote because I am not the owner!!! In setting up the appointment nobody asked for the owner to be there for the quote. If that was a requirement I would have not wasted my time with these folks!! I wasted an hour of my time with this company that talks about customer focus - but completely lacks it!! Will never recommend this company to owners who use me as project manager for their construction!! Response to Antonio: There is a very big difference in giving a quote and signing the contract. I completely agree that the home owner needs to sign the contract- whereas it is reasonable for the project manager to get the quotes. For this specific project I have so far got around 20 quotes from companies from around the USA. Yours was the first company that refused to give a quote to anyone other than the owner. Having said all this- I did have a very nice conversation with one of your leaders, that went over the process in detail and explained the situation to me. I am very appreciative of this conversation and thank you for your time and patience.

    After spending $68,000 on new windows and sliding doors with Renewal by Andersen, I expected…read moreprofessional, turnkey service. Instead, once the check was cleared, the integrity and customer service dropped to an all-time low. Here is what 8 months of "service" has looked like: Damaged Installation: We noticed cracks and gaps under our doors after installation. The company initially denied responsibility and only acknowledged it after I provided photo evidence proving the damage wasn't there previously. Poor Workmanship: The stucco repair attempts were disastrous. Contractors left stains on our patio, and the repair itself was craggy and sandy--nowhere near a professional finish. Total Lack of Reliability: We have dealt with multiple "no-shows," including a contractor missing an appointment during Memorial Day weekend. There is zero regard for the customer's time. Broken Communication: Management claims they enforce a 30-minute arrival notification policy, but this never happens. They cannot even agree with their own contractors on basic communication standards. Unfinished Work: The project remains incomplete 8 months later. After finally sending someone to correct the stucco, they flatly refused to paint the area, with a manager telling me, "we don't paint; you need to paint". It is entirely unreasonable to pay a premium price for new windows only to be left with an unfinished, sloppy exterior and told that finishing the job is "on you." We have one more set of windows to install, and you can guarantee we're not using Renewal by Andersen.

    BestOff Windows Inc - Front of house

    BestOff Windows Inc

    (276 reviews)

    We hired Sergey and Bestoff Windows to replace every single window in our home and couldn't be…read morehappier with how it went. They were noticeably more affordable than the other bids we got and there were no surprise charges along the way, which seems rare with home improvement projects. Everything was transparent and laid out up front. They showed up exactly when they said they would, and communication was excellent the entire time. Every question we had got a quick, clear answer, and we always knew what to expect next. Didn't have to call multiple times or send a bunch of emails. The new windows look fantastic the crew cleaned everything up after the install. No dust in the house or materials in the yard. We have recommended Bestoff to a few friends already. If you're looking for a window installer who's fairly priced, dependable, and respectful of your home, we'd recommend them without hesitation.

    Sergey and his team including Alex were amazing for the entire process. We hired them for 3 large…read moresliding doors and 6 windows and the entire process was so easy and affordable! Sergey came within a day of reaching out to him. He gave me the lowest quote out of 4 companies and he was very knowledgeable. Alex and his crew came to install everything and were done within a day. They were nice, professional and left everything very clean. You can tell they take pride in their work. Alex even took out time to listen to my kids magic tricks while working. Would highly recommend them!

    First Window Installation and Replacement - windowsinstallation - Updated July 2026

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