Who write reviews for glass shops? Well, Economy Glass Services definitely earned this one. I recently ordered a custom glass top to protect our new dining table. Judy took my order and coordinated everything over the phone. After placing the order, I realized I needed to make a small change to the dimensions, and she handled it without any problems. Since I never received an email confirmation, I started wondering if the revised measurements had actually made it onto the work order. That's probably just me, I tend to overthink things. I called a few days later, and Jim let me know the glass was ready for pickup. With the chaos of moving into our new home, we couldn't make it over until a few days later. Before leaving, I called one last time, and Sean was kind enough to read the measurements back to me. It was a small gesture, but it gave me complete peace of mind before making the drive. When we arrived, Sean helped load the glass and even included a dozen clear silicone bumpers so the glass would sit properly on the table. Those little details made a great impression. The glass fit perfectly, the polished edges look fantastic, and it completely transformed the table while protecting it from everyday family life. To most people it's just a piece of glass. To me, it's protecting the place where my family will share meals, celebrate birthdays, play games, help the kids with homework, and make memories for years to come. Thank you, Judy, Jim, and Sean, for the excellent service, quality craftsmanship, and fair pricing. I am glad to heartily recommend Economy Glass Services. read more

Economy Glass Services - Custom glass table top - Windows Installation Near Me - Hayward, California

Economy Glass Services repaired my bathroom window. They did an excellent job! I could not be more pleased. It looks brand new! I am so happy. They repaired it in 2024, and it still looks like a new window. I am so happy to have found them. The cost was very reasonable! I want to remember to show my appreciation and looked them up on yelp to leave this review. I highly recommend Economy Glass Services! read more

We're soo pleased with our new shower enclosure. Shawn did a fantastic job on our install, adding to the beautiful spa-like feeling of the room. From the first phone call with Jim to the great communication from Shawn and his office team, we felt confident in our choices, and in being being able to trust that whatever they promised, they would follow through on. If you're looking for glass or windows at a great price from a trustworthy and professional company, call Economy. read more

Economy Glass Services - Shower enclosure - Windows Installation Near Me - Hayward, California

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I want to start by saying I very rarely leave a low star review as I know how much it affects a business. My experience with economy glass has been extremely poor. Firstly, they missed their original install date and said it was going to be over a week until they could get me back on schedule. Once they installed, they mismeasured one of the openings, and I had to have my contractor modify the opening so the glass would fit. They then rescheduled the installation and never showed up, again with no communication, so I still am without glass. The worst part of this all is I have spoken directly with the owner, and he just says, "Sorry there is nothing I can do, call the office, and they will reschedule." He won't take any responsibility for this and acts like this is my problem, not his. I would not recommend this company after this major issue. Sean used to be a good guy to work with, but this experience has been mind-blowing bad! Take your business somewhere reliable and somewhere that the owner actually cares about his clients and getting their job done properly. read more

Economy Glass Services - Windows Installation Near Me - Hayward, California

Worst experience of my life...  Installers came and when done they left without informing anyone leaving the front door open. Once they even jumped the fence without my concent.  I was excited to show the house with new windows  to two perspective tenants. However, I was shocked and very embarrassed to see glass pieces, screws, and other garbage all over the floor inside and outside the house and also the garbage thrown in and around the toilet. Windows were left dirty, very poor job of calking, sliding door lock did not work and one window screen was torn as well.  Due to significant mess in the house, I not only lost a perspective tenant, in spite being disable, I had to sweep significantly large floors. Thank God there was no carpet or tenant otherwise they would have had bleeding feets and a toddler could have possibly put glass in his mouth and I would have been held responsible for the injuries.  I shared all the pictures with the owner and he came to see the poor job and in response to the mess he said that he did not own a vacuum cleaner.  He gave me Small discount for losing significant amount in rent and delay in getting work done.  Within few months in winter the largest screen flew off the window and broke. This never happened before, obviously the screen was not secured properly. When I contacted the owner, the response was that I forfeited  the warranty in exchange for the little discount for all the extra work in fixing caulking, fixing screen and making the slider lock work as if I supposed to do that too.  In spite of asking multiple times, I did not receive any proof in writing for forfeiting the warranty. read more

These are great guys! Called for an estimate and they were here in an hour! Other companies told us 1-2 days just to get an estimate? Custom cut front door glass was in in 3 days. Go ahead, try one of the other glass shops! You'll be back with Economy Glass I guarantee! read more

These guys are good. First of all Jim has a great sense of humor over the phone and he made me laugh a couple of times. The estimate I received from him for a tempered glass tinted business window was about half the price that I received from other shops so I was a bit worried that the quality of work would be less than desirable but I was working with a budget. The glass came in as quickly as they said it would and surprisingly the price was about $20 lower than Jim quoted me. Would recommend these guys. read more

Very professional and very reasonably priced. We had the pleasure of having Addison and Robert do an installment for us recently. These two were very efficient. They did an amazing job and very friendly guys. We will definitely be using this company again for any glass services. I usually do not write Yelp reviews but we were very happy with the work done. Thanks guys! read more

They have done several little glass and mirror jobs and they get right on the job and call me when ready within the day or next day.

I called several glass companies and left messages. Economy called back and helped with my glass needs. Lady in office was very helpful. Thanks read more

I had a bad experience a few years ago. I called Economy Glass for 1 year for my ordered 6-7 windows to be installed at my rental building. Looks like they had away bigger job and couldn't install. Windows were used for another job and had to be reordered. 1 window leaks after install and now I have fog in a window between the pane. I will call Monday and hope window will be replaced. I doubt it. Still has new tags on it. Those were not even taken off after install by installers. Needs Goo Gone. read more

I started with another glass company who sent their guy out to measure for my glass door. He decided to tell me how I "SHOULD" have had my tile placed, how my contractor could have done a different job on particular parts of my shower. His price was high and I felt he was rude. On the other hand, I went to Economy Glass located at 27365 Industrial Blvd. Unit A Hayward. Jim was very kind and handled my needs right away. David came a couple of times to make sure my measurements were correct. Jim called me when he was sure what I initially want was not going to work. He came up with another plan, showed me and asked if I was ok with the changes. Because of the large pieces of glass that I needed for the expansive opening, they had to come back twice to install. The installation guys were great, they were very respectful to my time, they showed up on time, explained everything I needed to know and left me with a product that works and responds as they said it would. And the price was AWESOME!! When I remodel my next bathroom, I will be calling Jim at Economy Glass!! Sandra B. read more

Economy Glass Services - Economy Glass did a wonderful job on my master bathroom shower door. I recommend them for the job!! - Windows Installation Near Me - Hayward, California

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When our recessed medicine cabinet arrived with a completely shattered mirror, I called around to a few places for a quote. Before doing that, I checked Yelp of course. Reviewers mentioned nicer cities had higher prices. We didn't need anything fancy, so how about Hayward? For a 15" x 30" mirror, this place was about 1/2 the price of a place in Dublin. Best of all, Jim said he could cut it in 5 minutes. I told him I had to check to make sure I could remove the old glass first. I called him back around 4PM and he wasn't there. However, he answered promptly the next morning. I figure it's a small shop and he was probably out working on a project. DH said he thought it was a "one man show". For $25, tax included, I couldn't complain. DH went to pick it up. It was ready as promised. He wrapped it in plastic wrap. Edges were sanded down. They take credit cards. DH says, "The guy was really helpful. He gave me a bunch of tips for attaching the mirror to the medicine cabinet." Overall, a good deal for a custom made product. Measurements were accurate and the finished product looked nice. read more

I had a broken garage door window that we had replaced by Robert, he did a fantastic job! Economy Glass was professional, on time, friendly and very reasonably priced. Super impressed with this business. read more

This place is a joke. The estimator came and measure the window, said will call me back in 2-days to confirm the phone estimate. Never call me back. I called three time and left three voice mail to Jim, the owner, no one bother to return my call. If my business is SO unimportant to you, why even bother to come and measure my broken window!?!? If I was counting on Economy Glass to have the window fix in time, I would be in big trouble. read more

I got their name from another company who no longer repairs any windows in East Bay area. I definitely recommend their services; very accommodating and fast in response. The owner, Jim gave an excellent customer service and go above and beyond to deliver the service. I would not hesitate to give them 5 stars for their service. read more

Update: the window seemed to be damaged. I can't slide it sometimes and it even gets detached and requires more effort to lock. Robert didn't put my window back properly after installing the glass. Not recommending this shop to anyone anymore. 2 read more

Great job cutting a new mirror to fit a new frame for the bathroom. Same day service, cut while we waited.

Jim was courteous and very professional. He gave me 3 quotes for my shower door and delivery of my door was fast. Sean was on time and the installation of the shower door was excellent. I have used this company once before and that's why I used them again. The product is really good and my first shower door still looks brand new after 7 years. My new shower is gorgeous. Thx guys!!! read more

Economy Glass Services - Windows Installation Near Me - Hayward, California

Our maintenance in the Condo were living recommended this place. Aside from the convenience of the location, the service is great! Jim is very accommodating and provided us excellent service! Plus very reasonable. Highly recommended! Thank you Economy Glass Services read more

I chose Economy Glass Service for a small glass and mirror cutting job, ( 8 pcs of glass and 4 mirrors), because they are located in my neighboorhood. Jimmy helped me understand the different options I had in edge finishes and glass thickness. He gave me affordable options that helped me complete some long overdue home projects. I am very please with the quality of the product, high level of customer service and timeline for completion. Jimmy even cut down two of the mirrors at no charge when I measured incorrectly the first time. I f you want fast,friendly and affordable glass and mirror service, go to Economy Glass Service in Hayward. read more

I needed a replacement thermal unit (just the glass in a vinyl window), called numerous places and Jim at Economy Glass was the only one interested in my business. Jim was wonderful, took my measurements, knew from the size what brand my windows were and then had the glass delivered within three days. Glass arrived exactly as I ordered, was exceptionally well priced and the whole transaction took place over the phone. read more

Outstanding service, quality and installation !! Dealing with Jim has been a pleasure ! Sean and Robert were on time, did excellent work replacing our old single pane windows and patio doors with new dual pane products. Can't say enough great things about this company and encourage all who are shopping to give them a try ! read more

Bed servise, bed instalation job. Jin promised a refund and its been over two month. I have called him five times, every time he says he will be sending a check right away and guess what? No check yet to be found in my mail box. I'd reather pay more, then to be dealing with a person like JIn. Bed customer service! read more

Good price. Prompt service. My contractor found this place and took the glass he broke over here and I paid less than the quote I got myself. read more

Have been dealing with Economy Glass for a loooong time! Service has always been the same..................excellent!! They started out providing glass for our bead blast machines and eventually we just use them for all our glass needs. Price is always reasonable and Jim (the owner) is always responsive and flexible t o our needs. Highly recommend. (btw, I don't talk to Jim for months on end and he STILL recognizes my voice on the phone, what the heck, haha!) read more

I needed to have a broken panel replaced in my shower. It has a notch cut cut so it wasn't just a rectangular piece. I had two larger companies that came out but wouldn't do the job for one reason or another. I passed Economy Glass while driving around town and stopped in to talk to them. Jim couldn't understand what I was needing so he had his installer come by when he finished the job he was on. Victor came by, looked at it, took measurements and said no problems. Jim called me back the next day to discuss price and set up an install date. The price was reasonable and the install went well. Installer was friendly and respectful. I will use this business again! read more

They replaced our sliding glass door. Fast, courteous and knowledgeable! Great price and friendly service. Highly recommend!

Needed to replace a sliding glass door. I called and left a message. Jim called me back the following day and sent someone out for an estimate and the door was replaced the next day after that. I was even able to pay over the phone with a credit card- super convenient. I took off one star because they are kind of hard to get a hold of sometimes. I know because I tried calling back several times for a copy of my receipt (that I stupidly misplaced) and there was no answer for days. I finally submitted a query through the website and voila; someone got back to me and sent over a copy. read more

Great! Cut glass and mirror pieces for me in minutes. Very reasonably priced. Very friendly. I'm sure they were very busy, but stopped what they were doing to help me. The glass and mirror they cut were the finishing touches on a long, tedious project I've been working on. They made it easier to finish then I anticipated. I hit a bunch of road blocks previously with other companies I tried, as what I needed was very specific. These are my glass, mirror, window guys from now on. read more

Nice work on the glass I have them made. I'ld like to give 5 stars but the owner(person in the office)was rude, not customer friendly, and showed an attitude towards me. read more

We ordered a glass tabletop over the phone. The price was very reasonable compared to other quotes I had received. It turned out great! Exactly what we were looking for. Very friendly and helpful. Took extreme care when loading in the car. I would definitely recommend and use again. :) read more

I recently purchased a shower glass door from here. After visiting/calling several companies in the bay area, I found Economy Glass Services by far superior in terms of price, product availability and customer service. Jim (business owner) was terrific with following up and getting me exactly the type of door I was looking for. Thank you Jim for the wonderful service and great bargain. read more

Great job, great price, excellent customer service and quick installation. I needed new shower glass installed, so after reading the Yelp reviews I contacted Economy Glass. I communicated mostly with Kristen. She was very fast at answering my questions and very helpful. Their price was very competitive and I was really pleased how quickly they installed the glass. It was less than a week from measurement until installation. Highly recommended. read more

I saw great reviews for economy glass so contacted them over email for a quote (August 2017). Since I purchased very expensive nightstands I wanted glass custom cut for the tops to protect them. I included dimensions and the link to the furniture piece online that showed dimensions. After a couple days I received a phone call that said they needed more information. I called multiple times (no one ever answers the phone) and left multiple messages over a 2 week period. I even sent a follow up email. No one ever called back. I guess small jobs are not for them but it would be nice if they didn't waste peoples time and just said the job is too small. Now that I have gutted 2 bathrooms and had the shower glass guy install beautiful frameless glass surrounds I had him also cut the glass for the nightstands. Of course I didn't use Economy Glass for my bathrooms. So in the end Economy glass missed out on a total $5600 job because they wouldn't respond to the small project. read more

When we moved into our new home we knew we needed new windows and shower doors. Economy glass was recommended to us so we got a quote, by far the lowest around. We were able to replace it all at once which was awesome! Everyone who we felt with was a pleasure to work with. When I finally convince my husband to convert the side window into a French door economy glass will be the first call I make! read more

Great service and prices. Ask for Jim.

I called around this company was right there. Fair price and Good service

We came home to find our glass patio door had been smashed and our house burgularized. I called several glass repair companies burt Jim answered my call promptly and sent Richard right over who did a great job repairing the damage and for a very reasonable price. Thanks a lto Jim,. you really saveed us a bunch of grief. read more

Jim the owner took all my information over the phone and then sent a tech to measure my closet doors. I had two seven foot closet doors that were cracked and misaligned on the rails. Jim got the information and called me back with a reasonable price quote. It took one week to order the glass doors and Jim's technicians installed the doors in two hours. My wife was happy. Happy wife, Happy life! read more