Very friendly staff I was in and out in less than 30 min granted it was wed afternoon. Very…read moreinformative and reassuring and respectful and will gladly come back for minor issues. I went in for a very large burn blister and wanted it slightly drained but was told its all or nothing and opted for no draining, just cleaned and protect it with ointment and wrapped it up.

The doctors were great no problem there. The office staff was nice but had a problem with billing…read morehad to call three times just to hear I will call you back and after two weeks nothing! Very unprofessional acted like it was not important. The last time I called it was hold on again for another 15 minutes and then she explained it so fast I had no idea what she was talking about. No apologies ,and when I said so why didn't someone call me back and tell me ,no explanation. I waited a week between each call so not to be a pain cause I do realize they are busy. I will not ever go back because they were rude,obviously didn't care about my problem and didn't follow through with a simple problem.

Came here the other day having an issue with my nose thought it was a sinus infection. Front desk…read morestaff was friendly. Since it was a sunday they werent able to check the insurance so i paid upfront and was going to get a reversal payment Place is huge. Plenty of parking large clean waiting room. It is set back in the parking lot so it is hard to tell if it is open or not if you are just driving by I saw the PA. After hearing my concerns she examinee my nose. She was unsure it it was true sinus or a dermatlogy issue so She recommended some hot/cold compresses and also rx me an antibiotics if it doesnt improve for me to go to the ER. Hopefully it will all clear up

I developed a mump like swelling during dinner and got to Rapid Response about 8:30, close to their…read moreclosing time. They took me promptly, accessed my previous visits records, and the P.A. examined me,diagnosed a salivary gland infection, prescribed antibiotics, phoned them in to an all night pharmacy ( the pharmacy near them closed at 9 pm, and my healing was able to start that night! And they called me the next day as a follow up. This has been like all my previous visits highly recommended!

The parking is ok. The nurses are professional, nice and caring too…read more Pediatricians great ! Today's my third visit.

Knowledgeable, competent , understanding terrific physician …read more Very pleasant experience from not only Dr. Lanzone, but her entire staff.

-I made an appointment TWO WEEKS ago for 4/16 -Day before…read moreappointment, I am told the doctor can't see me, but a PA can -Day of appointment, I am told that they are switching the time AND the PA -I canceled at time of appointment. #SoDone The office is highly disorganized and the documents they ask you to sign are well beyond what most practices ask. Do not waste your time. Find a primary associated with NYU or one of the better hospitals. Thanks to Arsenio Medical, I have to wait another 10 days to see another doctor because of their ineptitude.

This place is a joke! I made an appointment for 1230pm I arrived at 12:22 and waited over an hour…read moreand 45 minutes to see someone. To top it off there are a few of the front office staff that need an attitude check especially with patients that are sick. Why make appointments? Why not schedule less patients? Why waste peoples time when they are sick? Makes zero sense to me if I ran my business like this I would have no clients! If I could give them less stars I would. The only saving grace is the doctors if it wasn't for them I would have left after waiting so long. But I WOULD HIGHLY RECOMMEND YOU GO ELSEWHERE if you're sick.

I have gone to AFC in East Rockway multiple times and was always pleased. The last time I went in…read moreMarch for a cold, possible infection, they tested me and the next day called me and said I had a regular cold. Two days later I called and told them my symptoms were worse and I think I needed an antibiotic. They told me that I needed to wait 10 days. I called back the next day and explained to them that I believed I had an infection based on the color and the amount of nasal discharge I was experiencing. I felt worse, despite using the netipot and over the counter cold meds. Again, I was told I needed to wait 10 days. I was so frustrated that I called an ENT in Melville and they took me immediately. I had a raging sinus infection and my right eardrum was very inflamed blocking it from opening and causing me muffled hearing. I was put on prednisone and an antibiotic. When the issue didn't resolve, I went to the ER at NYU Langone and they said everything was still very inflamed in the ear. They put me on another antibiotic and sent me to their team in Garden City. That ENT gave me steroid for the ear, told me to continue the antibiotic and has seen me several times to manage my blocked ear. It is now 9 weeks later and I still have Eustachian Tube Dysfunction. This all could have been avoided if that initial doctor at AFC would have let me come back each time (twice) I called to have them look at me again. A simple cold turned into a raging infection that has now left me with ETD. I will never go to another AFC. I knew something was wrong, but this doctor thought he knew better than me without re-checking me. I don't understand it, it was my dime. So unprofessional!

Walked in off the street, not feeling good. They were very courteous. And welcoming. The place is…read moreclean. Very professional. Hoping I don't need them again, but if I do. Will be back. !!

I was called in to the exam room 10 minutes before schedule. The medical assistant took my vitals,…read moreand the Dr. Markowitz walked in 90 seconds after she left. He was very easy to talk to, and was very interested in whatever I had to say. He really put me at ease, and was very thorough. A terrific doctor.

Horrible doctor. lacking much in bedside manner. Money…read morehungry nickel & dimer. would not recommend him to anyone needing a good doctor who really cares.

StatMD is the best urgent care I've been to. Many urgent care centers now rely primarily on nurse…read morepractitioners and physician assistants, but StatMD uses medical doctors, and the difference shows. I brought a friend with COPD there after she had already been seen at two other urgent care centers. Despite her medical history and worsening respiratory infection, those facilities failed to provide the medications she needed and only prescribed antibiotics. After being treated at StatMD, she was given the appropriate medications, and her condition improved significantly. I respect nurse practitioners and physician assistants and appreciate the important role they play in healthcare. However, when I'm seeking medical treatment, I prefer to see a physician. At StatMD, you see a doctor who is knowledgeable, experienced, and willing to make informed treatment decisions based on the patient's condition and history. If you want quality care from an actual physician, I highly recommend StatMD.

August 1 I had a serious infection around my eye. I was taken right away. The assistant was very…read morepleasant and efficient I was seen by dr. Bialik and received good care. I had an eye infection I received prescriptions and 48 hours later the office called to see how I was.

This was my first visit to this location, and I came in for an HSG X-ray. Since the test needed to…read morebe done within a specific timeframe, I was glad that making the appointment and getting in during that window was fairly easy. Before the appointment, I was given clear instructions about what time to arrive, what medications I could and couldn't take beforehand, and what I needed to bring with me. I was also able to upload a copy of my prescription/referral ahead of time and was set up with a patient portal, which made the whole process feel pretty organized. Check-in was easy, the front desk staff were friendly and helpful, and I didn't have to wait long past my appointment time. The waiting room and facility were clean, modern, and well maintained, and there was enough privacy while changing and getting ready for the test. The technologist explained what was going to happen beforehand and was friendly, patient, and professional throughout. The test itself was mildly uncomfortable, but they helped make it much more bearable and a lot less awkward than it could have been. I never felt rushed, and any questions I had were answered. The imaging process felt organized and efficient, and I felt like everyone knew what they were doing. The radiologist also went over the results with me during the visit and explained that they would be sent to my doctor as well, which I appreciated. I had no issues with insurance, paperwork, parking, or finding the office, and check-out was easy as well. Overall, I had a very positive experience and would definitely use this location again and recommend it to others.

I hate these kinds of visits, however it was actually very relaxing and Kristina brightened my day…read moreup with her smile! I highly recommend this location. The staff was wonderful! 91733641ninenine