If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Stay away from this management company. I have used them for two years now and they are the worst…read morecompany ever. All my tenants constantly complained of not getting the maintenance from these guys. After terminating this company, they refused to pay me the due rent and security deposits of my tenants. It has been over five months they constantly give me the run around. I am now using an attorney and will most likely sue the company. Stay far away.

Real property management essentials has been beyond wonderful in the process of renting my house! I…read moredidn't have to worry about a thing for extremely reasonable pricing. It does not get better than real Property Management essentials and I would 110% recommend them! You're sure to be happy! -Amy

I I was illegally locked out of my apartment for three weeks. I'm being sued for over $27,000 even…read morethough they've been paid by insurance. some of the pictures they are using to justify this all bogus. No apartments has cinderblocks behind the brick. no one from Henderson Webb Lawyers or management have ever even spoke to me to find out what actually happened. no second chances with Henderson Webb.

horrible bugs raises old windows and broken screens no padding on carpet roaches I use zevo and…read moreroach traps the water has been turned off 7 times year people have dogs no place to throw poop I've stepped on it on the sidewalk that's just part there is much more stay away from henderson and webb

I just started to work with Eric from Bay Property. He has been super helpful throughout this…read morejourny of renting. He is easy to reach and "held my hand throughout the process of renting with them." The rental is in amazing condition and is fairly priced for my area.

Broadly speaking, they are the dogs that everyone says they are. If you find a place of theirs…read morethat you really like that's at a favorable price and -- and this is the critical part -- you can commit to yourself that you won't expect or hope that they'll turn out to be something different than what they are, go for it. However, break that deal with yourself, and you're entering a world of pain. Here's what they won't do. They won't steal from you outright. They won't ignore your emails. They won't let major maintenance requests go unaddressed or otherwise fall down on their obligations under the lease. None of that happened in my experience. But you can't expect to be treated well or like you're the customer. You're not. Their job is to hold the account with the property owner. All you're ever going to do is come to them with problems. You have no leverage. All you have is goodwill. The leasing process and terms of the lease have you bent over a barrel. You have to accept it. You are not positioned to alter the terms of the lease in any way whatsoever; their signing process effectively precludes this by first requiring a non-refundable deposit from you (that converts to first month's rent) to take the property off the market. You'll see the lease afterwards. That's super aggressive, but it's not illegal. If there's carpeting, whatever its condition (see photo), your lease will require you to have it professionally cleaned upon move-out, passing on to you a cost that's typically assumed by the landlord as ordinary turnover. Again, that's pretty aggressive stuff, but not illegal. No documentation submitted upon move-out? You pay. Don't like that? Well, then don't sign the lease. (Forfeit the deposit. You pay.) You'll be enrolled in their insurance/benefits program under the terms of the lease unless you proactively opt out. That's both at move-in and at renewal. You won't receive a courtesy reminder at renewal. That's your responsibility. Miss the deadline by a few days? You pay. Is it starting to make sense? My property manager was located in Mexico and managed the property remotely (through photos emailed in by contractors). Yours may be too. This one was a stunner, I have to say. You can find elsewhere online testimonials from the property managers themselves, along with information about their work and educational backgrounds. Ask yourself what that would be like for that person, to manage a broad-based portfolio of rentals in Baltimore, Maryland. Now ask yourself how that person might feel about you if you were to become less than ingratiating towards them. I understood what the deal was going in. And so I didn't complain when I spent the first week or so in the property giving it a deep clean (windows, moulding, cabinet tops, etc. Or when old cleaning rags and refuse came up out of the sink drain when I ran the dishwasher for the first time (see photo). Or when my bed sheets were stained by a dryer that had accumulated burnt lint around the heating element at the back of the machine (see photo). I accepted it all as part of the deal I knew I was making. But somewhere along the way, I decided that I'd suffered the last indignity--that I'd done this, that, and the other; and swallowed so much; and that it was about time that they did the right thing for once! And so I let the demon in... Do yourself a favor. Go find a mirror and stand in front of it. Ask yourself, how well do I really know myself? Am I sure? Can I even be sure? There's a reliable way to find out. Rent with Bay Property Management.

HANDS DOWN - PEACE OF MIND - 100% SUPERIOR AND PROFESSIONAL!!!!…read more Peace of Mind Property Management (POM) gets my 5 Star rating two times over!!!! If you are a landlord looking for true "Peace of Mind" Melissa and her team are the way to go!!!! A little about me I am an 22 year Active Duty Service member Navy who was super skeptical of renting my property and was gonna sell 5 years ago. In talking with a colleague he convinced me that owning a rental is a smart idea and can really generate some passive income. He referred me to Melissa at POM who simply bridged the gap and eased my stresses of becoming a landlord. Today, because of Melissa and her team I am a success, I was able to deploy overseas on two separate tours and leave my home in the palms of her teams "Golden Hands" The day I moved out I turned over keys to a 4 year renter and had "Zero" issues. In Nov 2021, I got the sad news my 4 year renters were moving out end of December. In one months time, Melissa and her team, turned my property over and had new renters placed to move in the beginning of Feb. "Simply amazing". In closing, all I can say is that Melissa is nothing but professional and truly cares. My responses her entire team are within minutes. Additionally, I want to give a huge shoutout to her inspection enforcer :) Nikki Marlatt" and the rental listing agent, Chris Meldrom from "Cornerhouse Realty". They truly came through with getting this all together and once again, have left me with nothing but "PEACE OF MIND!!!! Nicholas K. SCPO, U.S. Navy, Active

Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Pitina is a fantastic realtor and I recommend her fully. She and her team have an incredible…read morededication to her clients and her work and it manifested for me in a process that was very smooth and easy despite a compressed timeline. What struck me the most about working with Pitina and Christina is that they had no hesitation about working late into the night to get stuff done on time. I had several late-night interactions with both of them and that's a level of dedication that's rare. If you're looking to make sure your home buying process runs smoothly, look no further.

A fantastic and kind-hearted agent who diligently helped us in every step of the home purchasing…read moreprocess. Before we met her, we knew very little about buying a house. Pitina patiently educated us about all the steps of purchasing the best house for us. Pitina and her assistant, Christina, were hard-working and timely. Even during stressful times, we trusted them to solve any issue. We just wanted to thank her for all she did. We, now homeowners, highly recommend the service of Pitina and her team.

Had a hvac issue and reached out to property manager Ms Douglas. She was able to have my issue…read moreresolved immediately! The customer service is amazing! it's great having RRG as a HOA Management Company

Based on the service provided by Susan Smith at Residential Realty Group, I highly recommend this…read morecompany. Susan went above and beyond to assist me with my architectural request recently. I had many questions as I was unsure of the process, but Susan was patient, courteous and professional during each of our interactions. Additionally, RRG does a great job managing the upkeep of our neighborhood. Snow removal and landscaping is superb.

Contracted through Lowes to install a glass door on our shower-tub. A tricky, labor-intensive job…read moredone with skill. Foreman reviewed the work with me afterward, showing me how to handle the silicon sweep as it crosses the top edge of the tub. A timely arrival, neat and thorough work, courteous. Price seemed very reasonable. As I watched, I was glad I had the job done by professionals.

Erik Miller put a squatter in our rental property without telling us and collected the rent for…read morehimself. He then became impossible to reach, took our money and ran. We have not heard from him since.

I am happy to recommend Sudbrook Management Corporation. My experience with Erik has been vastly…read moredifferent than the previous reviews. I have worked with Erik directly to find suitable tenants for my rental property in Baltimore. He has always been responsive, diligent and provides great customer service. We've had a couple maintenance issues and Erik kept us posted on the progress via email/phone every day. I am extremely impressed by the professionalism in Erik's approach towards our problem(s) and it truly reflects the business values and high standards that Sudbrook Management Corporation strives for. If you are in need of a great professional to assist you with your rental property needs, look no further - Erik is very knowledgeable, proactive and easy to work with.