My boyfriend has been searching for a dentist in the Williamsburg area that is accepting new…read morepatients. Found this one on Yelp and they fit the bill. They are out-of-network but his insurance still covers 80% so that's good. I'll update once he actually goes to his appointment next month.

Had my first visit with new Dentist at my new Dentst Office, Two Rivers Family & Cosmetic…read moreDentistry. Dr. McCormick made me feel at ease and relaxed during my dental cleaning, even though I have high dental anxiety. He is new to the practice, and did a fantastic job. The office staff was also friendly and very helpful, I am glad I made the switch.

The 2 stars are for the location only. They started out good…read more- Now they treat faithful patients like random tourists. They used to be very personable - Now the staff and dentists dart in and out of the exam rooms like baggage handlers. The front desk had the nicest folks, who knew your name, knew your family, and would have pleasant banter about your dental situation - now they are as friendly as the clerk at a bus station ticket window. Today I called to make an appointment, the very bland desk worker comes back on the phone and says, "It's been too long since you had your last cleaning...you are now considered a new patient...and we're not accepting new patients". Translation: Take a hike, mister. How about that. When Shuck first opened his doors, my family was there. He had so few patients, that I could call at 9am and be in his chair at 10am. My whole family were onboard AND we referred numerous others. NOW I am a "NEW PATIENT that cannot be accepted now or ever". It's a new year. Me and my family are moving on. All referrals will be pointing in a different direction.

Dr. Shuck and Dr. Mitchell are very knowledgeable and competent dentists. The dental hygienist Leah…read moreis very efficient and knowledgeable too.

We are new patients at New Town Dental Arts and couldn't be more pleased. The office staff is very…read morehelpful and kind. They keep several slots open each day for emergencies, and adjusted their appointments to get two of my kids back to back appointment times for our convenience. Two of my teenagers have now seen Dr. Springmann and have been very happy. My son needed a filling and is tricky to anesthetize (odd nerve patterns he got from me). Despite needing an extra shot, he was very happy with Dr. Springmann, reporting nothing but care, patience, and professionalism. We are new to the area, and sometimes it's hard to find a dental provider that works for a family. I am very thankful that we found this practice first.

Update, Appointment for January 2026 was rescheduled for September 2026, reminder I first made…read moreappointment in August 2025. Today August 17, I get a call that my September appointment needs to be rescheduled! I'm like is this place for real. The lady that I spoke to said she can't control the staff leaving. She had zero empathy or a caring tone whatsoever. I told her forget it.. Run from this place they'll leave a comment here call and we can discuss his. You should not waste your time. If you make an appointment here make another elsewhere as a back up. I would never ever recommend this place and I'm sure I'm not the only person this has happened to. They leave a blurb underneath your review but what would they do! Nothing! Absolutely nothing!

I had to wait 75 years to find a dental practice that is so very professional, skilled, gentle,…read morekind, and compassionate. Worth it! I broke a crown. They fit me in ( it's two days before Christmas), and were quick, helpful with insurance paperwork, explained all the medical and financial options available; and provided a temporary cap for me to enjoy the holiday pain -free. The nicest bunch of people you ever will meet. Like all dentists in Williamsburg, they are beyond busy, so I truly appreciate their help today. Highly recommended.

As someone with dental anxiety, this practice is wonderful. Everyone is very kind and patient.read more

Dr. Burden and staff were amazing. they went above and beyond, when entering the you were greeting…read moreby happy professional,. When I was guided into the room for the dentist procedure to take place this staff offered a blanket to make me more comfortable. They also advised me , in detail, the procedure asking if I had any question. Dr.Burden explained the procedure was professional and concerned with my well-being. It was a pleasure and a relaxing experience, knowing you were in the hands of professional professionals. I am definitely sharing my position experience with others.

The best dentist I have ever been to in my life. I have had dental anxiety since forever. My family…read morestarted going to Williamsburg Smiles about 8 years ago. I had a 2 year old and newborn son. They allowed me to bring them both and helped me the whole time take care of my boys. As my family grew and I became pregnant again, they treated me like family. They always allow me to make appointments for all three of my son's and myself at the same time. Sue, the hygienist, is literally the best in the business. She is so friendly and sweet and remembers everything about my family. Dr. Contract is so amazing. When my oldest son was 5, he needed some extensive dental work. She recommended a pediatric dentist but that person wanted to do thousands of dollars worth of work in a hospital setting. I went back to Dr. Contract and she did the work in her office for a fraction of the cost...under $100. She made my 5 year old feel like he was just having his teeth cleaned. He had to have a root canal and he doesn't remember any of it (he's 10 now). He has NO anxiety from the experience and adores her. I have recommended this practice to everyone I meet. Dr. Contract has come in on weekends and holidays to help some family and friends with dental emergencies. She takes pride in her profession and really cares about the patients. I will never go to another dentist a long as Williamsburg Smiles exists. The staff are amazing and truly care about each of their patients.

The most unprofessional and worst medical experiences of my family's life…read more Service - Terrible, borderline Malpractice. My wife had over 10 appointments for a single root canal over the span of a year. It was done poorly multiple times and had to be re-done. One time they left cotton & thread in her mouth and secured the crown and left it there in her gums for months before realizing it the next appointment and removing it. They had the her crown delivered to a different office and when she showed up, they realized the mistake, unapologetically. They were confused over which crown was the right one since they took multiple molds and made multiple versions. Ended up securing the wrong fitting crown which fell out after a month. The list goes on. Communication / Organization - Terrible. Reference above and after ten appointments give or take, my wife is going to a new dentist to get a proper root canal on the same tooth. Multiple instances of last minute cancellations, changing the appointment time the morning of (later and earlier), after taking off work, securing childcare, etc. Does not return phone calls, does not want to help, reactive communication, etc. Three different times where I took off work to watch the kids and they call late the night prior or the morning of to cancel on us. Obvious disorganization and a lack of respect and care for people's time. Front Office - The unprofessionalism of the office clerk, Tony/Toni is unforgivable. Unfathomable. My wife and I have called politely multiple times only to be given no information, met with confusion, attitude, resistance, zero situational awareness, and no willingness to attempt to solve the problem; even when they caused them. After telling us the day prior, and multiple visits, that they don't accept tricare and won't serve active duty, they said "we're not sure what happened, but we shouldn't have treated you." ...What? How do you not know that? Thankfully my wife got in the habit of calling a few days prior, to confirm the appointments, and they finally returned a call to say, sorry find a new dentist. The laughable part is they won't release her medical records to the new dentist that does accept tricare. They are physically unable because they state their software won't let them. I'll assume they can't consolidate a report into a file and send encrypted via email. I'll assume they have no way to hand patient continuity to any location or print and provide to my wife to hand carry. After hanging up on us multiple times, we got a hold of the office manager, Carol who was equally unhelpful and said she would call back with a solution at 2. It is 4 hours later and nothing heard. They won't call back and that's okay at this point. I fully expect her records will not be transferred and we will incur the cost to get re-imaging and scans that were accomplished within the last 30 days, because of a failure to want to help. They don't want to help...ever. It's truly astonishing. I've seen my wife cry maybe 5 times in time I've known her (over a decade). 2-3 of those were after interactions with this dentist. The lack of professional skills, the disrespect, and disorganization in the front office is 100% indicative of the work that happens behind the front desk. If I remember correctly, the owners / dentists are prior military. They must despise the military community because they have absolutely failed us with no afterthought. It's common knowledge amongst my colleagues at work and an absolute shame. If the owners care to chat, let me know! I'm happy to provide constructive feedback and insight

After nearly two years of dental issues, I can finally use the right side of my mouth again without…read morepain, and I have Dr. Masuoka to thank for that. My journey started in October 2024 and involved multiple dentists, crown replacements, countless adjustments, consultations with specialists, and even a root canal. Throughout that time, I knew something still wasn't right, but I never felt like anyone was truly getting to the bottom of the problem. From my first visit, Dr. Loren Masuoka was different. He listened carefully to my concerns, took my symptoms seriously, and never made me feel like I was imagining things. Instead of dismissing what I was experiencing, he genuinely wanted to understand why I was still having pain and find a solution. During my appointment, he took the time to evaluate my bite and noticed that my crown was taking most of the force when I bit down. He carefully adjusted it and explained what he was seeing. The result has been incredible. For the first time since October 2024, I can chew on the right side of my mouth without pain. The cold sensitivity is gone, and I no longer spend every meal worrying about that tooth. After nearly two years of frustration, appointments, and uncertainty, I finally feel like myself again. The greatest gift Dr. Masuoka gave me was making me feel heard. When you've been dealing with a problem for that long, having a dentist who listens, believes you, and genuinely wants to help is invaluable. I am so grateful to Dr. Masuoka and everyone at Morrison Dental Group for their compassion, patience, and commitment to finding answers. I cannot recommend them highly enough.

We love the quality of the office staff. Always friendly and welcoming. Very patient focused…read more Their kindness goes a long way!! Today I saw Tracy for my dental cleaning. Becky was my hygienist but moved over to the administrative side and personally recommended Tracy. I was so pleased with her kindness and sensitivity to my concerns. She was fabulous!! Her cleaning was incredibly thorough and she took the time to discuss other steps I could add to maintain my oral hygiene. Anyone lucky enough to get her will be so pleased!!! Fabulous dental office!!!

I was pleased that Norge Dental could see me immediately for my dental emergency. Brooke and staff…read morewere professional and explained everything to me. Being a senior citizen, it is important to have details explained a couple times. I have scheduled future appointments with Norge Dental. As a returning patient to this area, I feel at home with Norge Dental.