Master Attic removed old insulation, sanitized & replaced with new insulation in our attic that had…read morea mice issue for years!! My husband & I were so impressed with the service we received. Jorge & his team did an excellent job of removing the insulation & also protecting the areas on the first floor of my home. This great service started with the salesman, Joe. My husband was impressed with his knowledge & his patience with us in getting the job scheduled! Thank you so much & I have been spreading the word about your Excellent company & the services you provide. Well worth the money!! I now have piece of mind. Sandy J.

Master Attic just did a full cleanup of my attics. From the estimating process with Dave and the…read moreremoval of old insulation, rodent proofing, and installing new insulation with Roberto and his team, I couldn't have asked for a better experience. Roberto and his team were experts in this field and would keep me updated throughout the day, asking me to see the progress, and answer any questions I had. They were not in a rush to leave and wanted to make sure the job was perfect before they packed up. Hard to find a crew like this, they are absolutely the best!

Absolutely the best I called they came took their time found the problem and handled it…read more So far so good I never expected the service they provided and I told all my neighbors and friends this is the company to go with Not only did he come to my home every day he also called me to keep me updated I can't say enough about Roger For over 2 years I used another company and had zero results thank you Roger

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

We had a racoon with babies in our attic. This company did a great job getting mom and babies out…read morewithin 1 week. They also sealed our house and guarantee it for 2 years!

Had an exterminator; however, had mice that were not going away! Randy came out and checked attic…read moreand crawlspace and around the house ! Mice gone

Not sure where all these negative reviews came from. I can only assume they are fake reviews from…read morecompetitors I always get someone when I call Cowley's, and my technician, Lux, is friendly, knowledgeable, and I literally watched him do all the treatment and work while he explained it all to me.

A technician came to my home today unannounced to do our "spring service", which would be fine,…read moreexcept we have a newborn and my wife was breastfeeding when the tech knocked. I was not home at the time and my wife put me on the phone with the tech who apologized and said "you were probably sent a confirmation via text or email. It looks like it's been a busy week for you though so no worries if you missed it". I did not, in fact, miss any confirmation, since none was sent. When I called Cowleys to inquire what happened, they said they don't actually confirm these visits - they just show up?? But then why would you knock on my door if you don't need anyone to be present? This is WILDLY unprofessional behavior - not just showing up unannounced with chemicals in a home with a newborn, but then trying to gaslight me for your lack of communication. The entire phone call felt like the rep was annoyed at me and she did absolutely nothing to help beyond adding me to a "list" where they would notify me to confirm future visits. I've received confirmation from them in the past, so I don't know what happened on their end, but I cancelled my service with the rep immediately. What a waste of money this whole ordeal was. I DO NOT recommend these people at all.

I am new in town too and just bought a condo. I received excellent service from Potter Pest. They…read moreare knowledgeable, professional, and efficient. They were also comforting and re-assuring too which was really appreciated. Thanks guys!

New to the neighborhood - didn't know who to call. Tom came almost immediately, resolved our…read moreproblem AND went above and beyond. Will definitely use him again if needed.

We contacted Critter Control to remove a raccoon and her kits from our back patio after being told…read morethey would provide a free estimate. Unfortunately, that was not our experience. Two technicians arrived and immediately began the removal process without explaining the scope of work or providing any estimate or pricing upfront. The service itself took approximately 30 minutes, after which we were presented with an unexpectedly high bill. Given the lack of prior communication, we felt pressured into paying for a service we had not agreed to at that price. While we are grateful that the raccoons were removed, the job felt incomplete. No cleaning or sanitization was performed, leaving us to address contamination concerns on both our main floor and back deck ourselves--adding further time and expense. Additionally, we were told this was the only service of its kind in our area, which we know not to be the case. Overall, the lack of transparency, communication, and follow-through made this a disappointing experience. I would not recommend this company based on our experience.

Ongoing Service Issues and Unresolved Squirrel Infestation - Request for Immediate Resolution…read more I am writing to formally document and escalate an ongoing issue with squirrel activity in my attic and the unresolved service I received. The problem began in November 2025, when I discovered a squirrel infestation in my attic. The attic is not easily accessible from the interior of the home, yet the squirrels were able to enter and cause damage. A sales representative came to my home and assured me that the issue would be fully resolved within one week. That commitment was not fulfilled. Despite multiple follow-ups and complaints, the work was not completed in a timely or proper manner. Over the course of several months, supervisors visited my home on at least two occasions to review the job. On both occasions, it was determined that the work had not been completed correctly or was still unfinished. Nevertheless, the full payment was charged to my credit card immediately. Only a portion of the gutters and exterior of the home were sealed. As a result, the squirrels simply moved to another accessible area of the house where the attic is walkable. Because the exclusion work was incomplete, I had to take matters into my own hands and set traps myself to manage the ongoing infestation. When I contacted the sales representative to express my concerns, I was told it had not been enough time for the traps to work. I explained that trapping alone would not resolve the issue because only part of the home had been sealed, allowing the squirrels to continue entering and causing damage. I was also told that it was "not possible" for the squirrels to cause the level of damage I reported in such a short period of time. I was informed that someone would come to verify my claims, but no one arrived for nearly two weeks. I made repeated calls and left messages, which went unanswered. Throughout the winter months, I received no meaningful follow-up or resolution. Despite the lack of completed work and ongoing service issues, I later received an outstanding invoice for $387.86. I contacted the office to question how an additional charge could be issued when the job was never fully completed, materials were left on-site in boxes, and my repeated requests for follow-up had been ignored. I was again told that a supervisor would be sent out for another inspection. I would never recommend to use this company.