I called Fiscor Air to schedule a visit for my rental property in Prescott Valley, and Preston, our technician, was outstanding! He explained that our aging system was near the end of its life and presented clear options from repair to replacement. Even though I wasn't on-site, his communication and professionalism were exceptional, and he made everything easy to understand. Because of Preston's kindness, honesty, and thorough approach, I decided to replace the system with Fiscor. Our tenants share the same sentiment great service all around and Fair pricing! Thank you Preston and Fiscor Team! read more

I have a large house, and I reached out for the AC tuneup, on two units. I never heard anything back.

Absolutely horrible business practices. Zero transparency on the work they do or how much they charge for parts, labor or anything else. I feel like they definitely took advantage of my wife. The tech told her they were replacing a capacitor for almost 900 dollars. Then when asked for a breakdown of our bill which was paid in full immediately,they cannot give one and all of a sudden they replaced something else entirely. Still zero transparency on the work or the cost of anything. We cannot get a straight answer as to what was actually replaced and how much it was. I would highly recommend using ANY other company than them. If I could I would give them zero stars for their zero transparency and zero information when asked to explain what they did read more

Have them come over on a promotional $45 to clean my system. He left saying that we had to spend $45,000 on a whole new heating system. What a complete joke I will never use them or recommend them to anybody. Other people told me to be weary of this company as they experience the same thing. read more

Terrible business practice. Took advantage of my wife for a clogged toilet, charged $769.00 to unclog for 10 min. Did not give prior consent for the charge, no receipt as well. read more

I was called by Fiscor about coming to do a free evaluation of my HVAC. I have a walkout basement with 2 systems. Since they are over 15 years old I thought why not. Tech came out and was courteous but then said, "not good". Any time I hear this, I know to be weary of what comes next. I was told the entire system both upstairs and down needed replaced. No repair option or maybe replace this one as this other one is still managing. Then the pressure to do it now started...I had to sign them up to do it now because costs are likely to go up. Then I got the estimates. They gave me an estimate that was almost 3 times the reasonable rate for the same system, warranty, work, etc. I am baffled by how anyone would sign up for service with this company for the prices presented. Even the cheapest option with a single stage 13seer system they presented was $6k more than a variable speed 15seer system found elsewhere. Not sure how this company stays in business, more importantly I am disappointed in this businesses practices of price escalation during high volume times of the year as well as their high pressure practice. With my job we offer our service and actually encourage customers to seek 2 or more opinions because we know our product and service won't be beat. read more

My husband had a coupon to come out and check our AC. Our house is only 20 years old. We spend our summers elsewhere. So, our AC has been used maybe a couple dozen times over the 20 years. The tech said we need a whole new AC unit and our duct system needs to be replaced. Seriously? Then they billed my husband for more than the coupon. NEVER EVER AGAIN! read more

The company stands behind their work When my General contractor walked off my customer home construction, Fiscor helped correct multiple mistake made during the initial installation. Jason was able to help figure out how to make the 4 zones work in my heat pump. Fiscor team had to correct the improper installation of the mini split heat pump in my garage. read more

Quick response. Repaired nonfunctioning HVAC in 1 day. Professionalism prompted us to sign up for continuing service

I have a $19.95/mo. service contract for my AC unit, and on the last inspection I was told my compressor was drawing too much power (134 amps) and that I needed a compressor saver/booster installed. The total charge was $834 but the cost of the exact same part online was $42 and it only involves connecting 3 wires to the current system (about 15 minutes). I requested a receipt and received a NON-itemized invoice with no breakdown on parts and labor. Consensus from others online is that I was ripped off!!! Fiscor plumbing and air, Camp Verde AZ. location. read more

We purchased a new system in August and it has been performing flawlessly. Now that it's heating season we wanted to get that mode dialed in as part of the extended warranty. Jacob Oothoudt arrived promptly, checked all the components, recorded all the test measurements, made necessary adjustments, all while letting us observe. Jacob was great and answered all our questions and provided a report of his inspection. We have full confidence in and love our Fiscor HVAC. read more

installed a HVAC system efficiently. Made sure every worked properly. Great workmanship and personable installers.

Since they solved a major issue earlier this year, when we had a stoppage I called them first. I told the office person that we had attempted a snake and probably needed a longer one. So the person that came out had the exact same snake that we had tried and nothing else. Waste of time on both parties. Then they send out someone else the next morning with NO snake at all! I really feel like they just wanted to use the most expensive equipment that they had on them since we maybe seemed desperate. Obviously I sent them away with no solution. Another waste of everyone's time. Fortunately I was able to get another company out who had a longer snake and took care of the problem. This new company is now my go to plumber and I won't call Fiscors ever again. read more

Quoted $2,000 for a job that should have been $600. A $300 pump and 2 hours labor for 2k? They must not need work. You come to your own conclusion. I made mine. read more

We received a mail piece offering a $49 tune-up/cleaning for our 11-year-old furnace. Depending on how the service job was performed, we might have considered Fiscor for our HVAC and plumbing needs. The friendly, professional Tech showed up as promised, properly identified. He looked at our furnace and said, "Wow!" We asked what that was about, and he told us he'd never seen a furnace installed like ours, with venting in "unusual" places. Then he checked for carbon monoxide and said his reading at 7 ppm was concerning. I looked that up online, and it is in the "safe" range. However, he behaved as if we were at high risk. He asked if a "videographer" could stop by to film his service. We said OK, and soon another tech arrived. He reviewed the "many options" we had to correct our "problems", but as it turned out, there were only two: rebuild our current system or purchase a new furnace. Other than the CO reading, he found nothing else wrong. Our furnace works fine, and we saw no need to pay for anything else. He tried to set up an appointment with his manager to discuss a new furnace in the next few days, but we declined. Although he did a good job cleaning the furnace, we are disappointed that it turned into a pressure job to sell a new furnace we don't need. However, we asked that he email a quote. It's been almost a week, and still no quote. BTW - we bought our own CO reader. So far, the readings have been zero. No alarm, no alert. Too bad. Not a great way to build your business. read more

Fiscor did my spring hvac service. It was a 5 star service. for my scheduled fall service, they sent a senior tech with a second young man. inspection of my system (home 7 hrs old) resulted in $17,000 work estimate to replace duct system and install air scrubber. (!!!). Stated bad design and cut corners when built resulting in wide variation of temperatures across 2300 sq ft home. That was not something I had even been aware of. My issue is very dirty/dusty air quality with raging allergies here. Actually I believed his assssment. everything made sense and despite the high cost I signed for the work. He told me I could call with questions which I did the next day and the day after that but no call returned until late the second day after I called with a message that I was cancelling. the morning of that same day I got a text that tech was on his way And to call with questions. I called To ask why and was told they were on their way to start the project. I said no we scheduled it for 3 weeks out. I was told the scheduler was told to put it on the schedule right way. I said no. an hour later I get another text that a tech was at my home. I called again and said that I didnt see anyone and was told that it was probably an error. What bothered me most was that neither of these techs were a part of the assessment Nd project plan of a $17000 project. I completely Lost my confidence in these guys and decided to pursue a second opinion. in looking at area hvac companies, they look the same on line. Report 4+ ratings, lots of reviews with great things to say and a fair amount of 1-2 ratings with do not use recommendations. Seems like they all upsell (I get it but how do you know what you really need). You read about bad work and missed issues. It seems the luck of the draw on any given day with any of them. I'm really struggling with my choice of hvac professionals. . read more