This is my favorite place in the world, not only is the staff some of the friendliest people in…read moretown, but they have the best advise on where to go to climb, hike and adventure in Northern California. Bruce the owner is such an important part of not only the Chico community, but has paved the paths for so many mountaineers. Nothing but love for this place!!!!!!!

First off, it was pleasant to walk into a store, and be greeted by an employee that truly loves his…read morejob and the products they sell. It was also great that the employee didn't try to shove the most expensive item into a sale, but rather listened to what was needed. The product was so quality, that we didn't mind the prices, being there was only a minimal difference between their store, and your cheap box store prices. Should we ever need anything else for our outdoor life style, we will look no further than this great little store.

Large store with a good selection…read more Sportsman's Warehouse, in my opinion, is a discount Cabela's. They cater to the north valley outdoor enthusiast: hunting, fishing, shooting, camping, barbecuing, you'll find your items here. This store is fairly new and is located within North Valley Plaza in the building once occupied by Mervyn's. The plaza has a lot of free parking and is easy to access from both the Cohasset Road and East Avenue freeway exits. I enjoy coming here to stock up on pellets for my Traeger grill. Easily the lowest price in town here. There is always a good selection and a wide assortment of options. They seem to have sales often as well which makes shopping here all the more enticing. The staff have always been friendly and helpful, too. You won't get a true Cabela's experience here, but definitely come if you are in need of outdoor gear at a good price.

Services were so BAD, I went there to look at some Rangefinding Binocular for hunting season and I…read morewent up to one of the worker and he kind of ignore me and said someone will help you when they can. But he wasn't doing anything. So I went back to the glass case and waited for someone to come over and show me the Rangefinding Binocular, I stood there for over 20 minutes. And I look back over at the other counter and there were 4 workers laughing and not one of them asked if I needed any help. I never experience anything like this as a customer, because when a customer is waiting at a glass case I'm sure the customer would like to look at something. If there was a Zero Star I would have given it Zero. Hopefully upper management will look at this review and have a talk with the workers around the Hunting and gaming section. I was going to potentially buy a $1000 Rangefinding Binocular for hunting. But will order it online from Bass Pro. Date: August 8 2026 Time: 4:40 pm to 5:00pm

Came in w my kids dad to buy the new treadmill that inclines and declines. We knew we wanted to get…read moreit and we knew we wanted to buy it online- possibly fr Dicks, depending on if they price matched or not. We were at the mall anyway so decided to go in to check it out in person. Tyler or Taylor, crap I'm bad w names, but it was either Tyler or Taylor, really went above and beyond to help us with answering our millions of questions and trying to help us when we asked to get it going to try out. He was unable to get that key thing to work, but man, did that kid give it a valiant effort. We really appreciated his assistance and patience. The store is clean and well stocked. Will absolutely be back and highly recommend.

Another chain store that does well checking off a lot of needs in many different categories. Much…read moreof it must come from China and currently be subject to tariff prices. Strong service and part of the mall.

Gates Resale is an awesome spot to shop at. Its a small locally owned shop and have always found…read morewhat I needed. Everyone who works there is super helpful and great. Their collection of workwear such as Cahartt, Dickies, and Ben Davis gear is top tier. Their collection of military and outdoor gear is awesome too. I go back all the time they have great deals all the time and I make sure to bring friends/family when theyr'e in town! Highly recommend!

Meh. Have to agree on other reviews about the vibe. It' feels somewhat cold and off, though the…read moreowner has never hesitated to offer help and has been polite. The prices are on the good side of fair. Shopped here regularly before. Busted a hump to get to the store for a quick purchase, only to get a disingenuous "sorry" as they closed up early and the door literally got locked in my face by the second employee - the first just stood in the doorway and stared blankly back at me tongue tied, physically blocking me at the entrance as I tried to go in. As if I was supposed to be psychic and just understand I wasn't welcome even though it wasn't closing time. It was weird.

I called in before I came because I really wanted to go to a shop where I could get advice on what…read moresize board I should get based on my height, my size and also the level of rider I am, and they were extremely helpful on the phone. I showed up and I got exactly what they said they would give me which is a full on in depth lesson on what size board is best for me what shape is best for me they were super informative and really, really helpful. As far as people saying that this place is overpriced. I think that's not true at all. They have a ton of boards and gear that is a year old and heavily discounted. Everyone I worked with was super friendly and they found me stuff that is not only going to improve my snowboarding, but make my trips a lot easier, and more fun because I finally have the right gear that fits me correctly. 1000 out of 10 this was one of the best shops I've ever been to! Definitely come here for your snowboard/ski needs !! I bought a new snowboard, new bindings, and new boots, and I left them there while I went and spent Christmas with my family while they waxed both my boards and mounted my new bindings on my new board for free! Super quality service and very happy with the results !

I would like to recommend this shop to anyone in the area of Chico or surrounding towns/cities…read more I have had many great encounters with each and every one of the employees at Hughes, they have helped me choose and select the appropriate gear to meet my snowboarding needs. Very well informed and tech savy employees that they have. I have also brought in my snowboards to get serviced last minute and have been able to get it complete in a timely manner, mind you I have brought it in last minute without an expectation to have it done by the end of the day! They are also priced fairly, great deals on everything! Overall, highly recommend their ski/snow services, bootfitting, and appropriate recommendation for my snowboarding ability.

Had been running around town looking for Nike Skull Cap... Called the store while at Dicks Sports,…read moreI had the pleasure of speaking with Samantha, Whom greeted me over the phone very pleasantly to informed me that the store had one left in stock and she would hold it for me. When I arrived at the store noticed Samantha by her welcoming energy. Thank you so much

Came in looking to buy shoes for my daughter. We waited 15 minutes or so for someone to help. Two…read moreemployees walked buy intentionally avoiding eye contact. They seemed busy with something. No big deal. I went to the front counter and asked for someone to help. The clerk stated that the two other employees were helping a customer with a ping-ping table. Ok...we waiting another 15-20 minutes and the two walked by several more times without addressing us. After 30 minutes without help, we left. Won't be back. The deals might be ok, but if I can't get anyone to help get stock out of the back, they might as well be closed. Complete waste of my time.

I've emailed them 4 times with no response. I purchased 3 tactical stockings on october 30th. On…read moreNovember 9th I received an email stating that my order was on back order and that it would be shipped out on 11/20 from the California warehouse (I live in arizona so it shouldn't take long to receive my order). Then on November 16th I received another email stating that my order was placed on back order AGAIN and that it'd be shipped out on 11/30.  I then received an email on November 27th saying that my order has shipped, however, everytime I check tracking it says "pre-shipment, waiting on item from seller to ship"... it's now December 18th. Just a few days until Christmas. I hope I get my order some time in the future, especially seeing how I placed my order about 2 months ahead and I paid $105 for these items. please get back to me with some updated information!

Big Giant SCAM DO…read morenot buy from this company. The look good on the outside (and have a nice Facebook page that looks legit), but that's all. No customer service, nobody manning a phone, email address is non-valid. It's pitiful. Already contacted my bank and the BBB, and reported them to Facebook.

Great find for all your hunting fishing shells bait gunsmithing licensing and expert advice from…read morelocal pros Call Jon for great service!

I've come here many times, and bought a few firearms from here. It is a small operation but very…read morefriendly.

Go elsewhere to get your gear serviced. Sad to say this shop…read morehas gone downhill since Rich left.

Very Expensive, unreliable customer service from owner, and waited way to long for a class i paid…read morefor years ago.

So happy to finally have an REI closer than Medford or Roseville! Chico has a super friendly staff,…read moreclean store, and plenty of pick from. Grabbed a pair of Hokas today and some Smartwool, Beyond Yoga, and Vuori on my last visit. Hiker, biker, sport enthusiast, ... they have what ya' need!

I've never been in an REI that I can remember--but I can tell you this, I WILL remember my…read moreexperience at the REI Chico. I find the previous review about "snobby employees" extremely unlikely--I have found nothing but amazing people every time I've been in. Tyler in the Bike Shop was great, answered some noobie questions. The whole team was eager to help, super knowledgeable, helpful with all of my outdoor needs. I was surprised how good a selection of footwear and clothing they had too--and not just for "outdoors", but athletic wear, etc! Ive already spent several hundred here, and this has become my new favorite in Chico. Before you go outside, camp, hiking, a day of the lake, snow sports, or biking--THIS is the place to go!