While some staff members are helpful, others were rude. Recently it appears the doctors here have…read moreabandoned integrity for greed. After 3 consecutive years of annual exam and script issues, it was time for me to find an optometrist that is more concerned with patient care.

Very complete & comprehensive Eye Exam. Followed by Dr. Emily's review and complete explanation of…read moreyour Eye health.

Terrible customer service from management. The office manager is rude and treats her staff like…read moregarbage, but she doesn't have to worry about her actions since her husband owns the practice and he's afraid of her. You're better off just going blind than supporting this business. I feel sorry for the employees who are subjected to this toxic, shady environment. If you like being mistreated and ripped off - this is the place for you.

My first time taking my son here. Wait time was long and when I first arrived, it took a while to…read morebe greeted/acknowledged by persons at the front desk. The office is big and nicely decorated. The doctor is very personable and knowledgeable. Would definitely come back again.

Doesnt spend any time with you and turfs your care to non medical 'navigators'. I had to go…read moreelsewhere where the doctor actually was a...well...doctor. This is a venture capital owned business. He will not spend any time with you. We were totally rushed. He got up in the middle of the visit and just walked out instead of explaining things to my elderly father and mother. They aggressively take down reviews, so beware. These other 5 star reviews are culled.

my ex husband had Lasik , when we were married and still no glasses :) it was only a few minutes an…read moreeye , totally worth it

I've had a wonderful experience with Multack Eye Care. The entire team has been incredibly…read morethorough, compassionate, and responsive while helping me through an eye issue over the past couple of months. They were able to get me in for an appointment right away, and I've truly felt supported throughout the healing process. A special thank you to Michele for her kindness and professionalism. The care and attention I've received from everyone have made a real difference, and I'm grateful to be on the path to healing. Thank you to the entire team!

Had my cataract removed earlier this month. The experience could not have been more impressive. The…read morestaff was kind and considerate from beginning to end. The Doctors and Nurses were knowledgeable. They made sure I was aware of the process from beginning to end. Even in the operating room. They made my experience was as pain free as possible. The end result was very first class. Now I can see even better than ever! Highly recommend!

I recounted a recent bad optometrist experience (elsewhere) to a coworker, who suggested I see an…read moreopthalmologist. This was especially important, she thought, since I had recovered from a torn retina and really should seek specialists when it comes to my eyes. She was completely right, of course. I found Dr. Lam via positive Yelp and Google reviews. I'm so thankful that I did! He was personable and very thorough in his exam. He explained that the blurred vision in my post-surgical eye (from the pneumatic retinopexy/retina surgery) was in fact cataracts. He indicated that I was overdue for surgery since my vision was so negatively impacted. Dr. Lam did my cataract surgery about a month later. It was deemed a success with at least 20/20 vision. Unfortunately, there was blurring over my lens. Dr. Lam explained that I'd need a follow-up laser procedure. Dr. Lam did this laser surgery, a capsulotomy, a few days ago. After resting/napping later that afternoon, I opened my eyes and had clear, unencumbered vision out of my 2x surgery eye! This is the first time I've had at least 20/20 since 1st grade! It's been a long 13 month journey with two eye surgeries and 1 minor procedure, but thankfully, my vision is even better than it was. Dr. Lam is very experienced. In my opinion, he uses tools to accurately and fully assess one's eyes. I felt 100% comfortable with him at all times (a little less with some Medical Technicians if I'm being honest..). He's answered all questions, often fully explaining/anticipating questions even before I have a chance to ask. He also approached treatment more conservatively; for example, he recommended waiting several months post-cataract surgery before having the capsulotomy since lasering too early could re-tear my retina. My capsulotomy was nearly 13 months after my retinal surgery. I'm thankful to Dr. Lam and have great confidence in his abilities! I'm so happy to have found such a capable opthalmologist.

Horrible service run don't walk away doctor gave us wrong information and then gave our results to…read moreanother patient made 3 calls to try to fix the problem no call back had to file a complaint with the state even the office manager was horrible

I took my mom to her appointment last week. Although the staff seem friendly the wait time was…read moreabsolutely ridiculous. We waited almost 2 hours to go back to be seen. That is not an acceptable wait time.

From the owner: Comprehensive Ophthalmologyread more