I was present when my wife signed up for a couples membership on March 4. Shortly after, we needed…read moreto cancel because we are relocating out of state. When we asked about canceling, a staff member advised us via text that we needed to wait until the first payment drafted before canceling. Because of that instruction, the cancellation ended up being outside of the three-day rescission window in the contract. When we tried to resolve the issue and explained that we followed the guidance given to us, the refund request was still denied. What's frustrating is that we have the text message showing the instruction we were given, and the membership and sessions were never used at all. We also asked for corporate contact information to have the situation reviewed at a higher level, but were told the billing department was the only contact available. Very disappointing experience with how this situation was handled.

I signed up for a couples membership on March 4 but needed to cancel shortly (March 10) after…read morebecause I'm relocating out of state. Before canceling, I asked the gym about the process and was told via text by a staff member that I would need to wait until the first payment drafted before canceling. When I tried to resolve the issue, my refund request was denied strictly based on the contract terms. During the conversation, Jason (GM) also mentioned that staff are trained NOT TO MENTION the three-day cancellation period because it is a Texas law rather than a Cowboys Fit rule, which was surprising to hear given how important that deadline is for customers. The frustrating part is that I have the text message showing the guidance I was given, yet the situation has still not been resolved. I also never used the facility or any sessions after signing up. I asked for corporate contact information so the situation could be reviewed at a higher level, but that request was refused and I was told the billing department was the only contact available. Very disappointing experience with customer service and how this situation was handled.

I've been training at Harter Strength North Plano since June 2025, and it's been an excellent place…read morefor strength and conditioning. The programming is structured and intentional, with a great balance of lifting, HIIT, and MetCon classes. Every workout feels challenging but purposeful, never random. What really sets this gym apart is the coaching. Tara and Val are knowledgeable, approachable, and very attentive. They pay close attention to form and technique, offer corrections when needed, and know when to push you or scale things appropriately. You truly feel coached, not just led through a workout

My coaches are THE BEST. Val and Tara will get you in shape! No drill sergeant instructing, just…read moreapproachable, knowledgeable teaching that produces results! Thank you Val and Tara!

GREAT gym! I went as a visitor with my homegirl and I was HIGHLY impressed with the…read morefacilities...tons of cardio machines, lots of room to do your thing in the weight area. I loved that they had a BBL weight room strictly for the glutes, that was impressive. The movie room, with cardio machines is genius, so many options for whatever you're looking to improve. I'm sold and I'm truly considering becoming a member. Great experience, great workout!

I joined EOS several months ago, purchased personal…read moretraining, as well. While the trainers (Orphan & Alex) were good at trainings when they showed up, they were completely unprofessional on the business-side, missing appointments, not responding to texts, late for appointments or not scheduling me like we had agreed upon. On 5/27/26, I submitted my complaint. On 5/28, I was responded to by Keanu & Rhyian, which I appreciated such a quick response. I was told on 6/1 that there was approval to cancel my personal trainings, but it still hasn't been resolved. I was charged twice for personal trainings since I brought this issue to management's attention, and I continue to get charged, I had asked to freeze my membership until this was resolved, and I continue to get charged for that, as well. I'm beyond frustrated!

I visited this location for the first time earlier this month and had a really great experience!…read moreUpon arriving, I was greeted by a lady (didn't get her name, but she had really tone arms!) with her big smile and positive energy. I instantly felt welcomed. My friend I went with raved about the instructor, Anthony Young, and he was fantastic! I told him about a foot injury I had and he continuously came to check on me throughout the class to make sure I wasn't overextending myself while also helping me with modifications. The workout was high energy but not extremely difficult which allowed me to focus on my form and go at my own pace without feeling overwhelmed. Anthony walked around the class, adjusting forms and having one on one mitt time with multiple students. It had been a while since I last boxed so I was a little nervous to get back into it, but Anthony's kind and welcoming demeanor made me instantly feel at ease. The facility is well kept and clean, and there's lots of parking out front. Next time I'm in Dallas, I'll definitely be going back to take Anthony's class!

I've been training at title boxing for a few years and it's easily one of the best decisions I've…read moremade for both my physical and mental health. The atmosphere is REAL!! The trainers are experienced, motivating, and genuinely care about your progress, whether you're a beginner or looking to compete. Classes are well-structured, combining technique, conditioning, and sparring. You'll sweat. A lot. But you'll leave every session feeling stronger and sharper. The sense of community here is also top-notch -- everyone's pushing each other to level up, and there's no ego. If you're serious about boxing or just want to get in shape the real way, this is the place. Be ready to work -- this gym doesn't play. 5/5.

Jamal is a great trainer. He is very attentive, dedicated, and professional. He is flexible and…read morewilling to work with your schedule.

From the owner: JGP Vitality & Cultivation is built on providing positive engagement solutions with the needs of…read morethe client athlete, while building and maintaining strong interpersonal relationships. Part of that is leaning on evidence-based solutions to progress client athletes safely. Nutritional coaching and guidance is also provided within the scope of practice of the fitness professional’s certified mandate; this includes behavior change techniques depending on the stage of change the client athlete is experiencing. Versatility working amongst different client populations (seniors, youth, women, golf fitness, weight loss clients/muscular development clients, sports performance) is a very strong attribute with JGP Vitality & Cultivation. Populations served: youth of all ages for general training and weight loss regimens + youth performance athletes, adult men and women for general training and weight loss regimens + adult performance athletes, senior general training and weight loss regimens + senior athletic performance.

Came here on a Saturday as a guest of a member. They don't provide any free trials/guest…read morememberships I guess. The gym was spacious, included an indoor/outdoor pool & waterpark, had a bag area, and plenty of machines and weights. Their facility was clean and did not appear crowded. They close at 6 pm on Sat, which is not something I am used to. My gym in Ca closes at 11pm on Sat & 10 pm on Sundays.

Great staff, clean and spacious, good value if you use it! Love the natural light and…read morefamily-atmosphere. Lots of workout machines, idk what they do, but they seem useful. Gets very busy, I like that it's all ages. My only 3 complaints are: 1. The randoms who watch their soap operas or whatever without headphones which adds unnecessarily to the noise level (the workout music is already too loud). People, if you bring your granny, buy her a headset. We have stuff we want to listen to, not her stuff. I'm a granny too, but I don't act like I'm the only person in the world. 2. Also people. Pipe down if you are on the phone. Nobody wants to hear your business. Keep it down Boss Baby, nobody cares you are working at the gym. 3. The hours are meh. It needs to be open longer on the weekend. How am I supposed to work out when I don't even get done running errands until 6?

I guess you get what you pay for. Sure it is cheap, but there is ALWAYS something broken. The hot…read moretub rarely works. The filters break down, and the water gets really nasty. The bathing suit dryer NEVER works. And I mean, NEVER works. Just take it off at that point. The gym is OK if you want to use dumb bells, but not worth it if you want to use the pool and spa.

- Showers have had consistent bug issues - crowded…read more - people lack gym etiquette - hot tub is nice and massage chairs are nice. - solid tv collection with sports on - great selection of machines

I have not worked out here just yet, called in to get some info on training and Jada was absolutely…read moreamazing. I'm looking forward to receiving training soon.

I want to share something personal. I brought my two sons to D1 Training in Frisco off of Preston…read moreRoad. It was the second week both my boys went to the rookie class. My oldest loves sports and fits right in, but my younger son, Hudson, is still building confidence in athletic environments. Last night, the gym was packed, and Hudson felt overwhelmed. He broke down and wanted to leave. But Coach Cory stepped in. He walked over to Hudson, brought him to a quiet corner, and coached him one-on-one--patiently, kindly, and with real belief in him. That simple act of encouragement changed everything. Hudson went from crying to finishing his workout... and now he can't wait to go back tonight. That moment may have changed the course of his confidence and his life. Thank you, Coach Cory. Your kindness, leadership, and intuition as a coach made a deeper impact than you probably know. We're grateful to be part of this D1 family.