I've been trying to cancel my membership for months. I sent in a written request to cancel my membership and received a call from the location to discuss my request. When I called back, I was told I either have to come in Monday - Friday to cancel (which I can't do) or send certified mail to confirm the cancellation even though they can confirm they have my original cancellation letter already... it doesn't make sense. read more

This is MYYYYY gym man! Great set-up! Lots of cardio equipment (treadmills, ellipticals, ect.) Nice spacious weight room! I like that they have a little stretching area between cardio and weights and it's kind of out of the way so u don't feel like everyone is staring at you. I don't care for carpet in a gym, but whatevs this place has everything you could need in a gym! Price is extremely fair! No showers and bathroom is kinda small and doesn't have any of the nice fancy additives (like hair dryers or anything like that) that some gyms do. Staff is usually pretty friendly! ONLYYYYYY beef is that they don't allow the women to wear just a sports bra top, you have to wear a shirt, which is annoyinnngggggggg b/c it's just another layer to get all sweaty and gross. I personally just like to wear just a sports bra as a top. But.. I get it. I go to the Edmond location where they have never had a problem with it... which is GREATTTTTTT b/c honestly... that probably would be a deal breaker for me. Overall this is a great gym and will continue working out here as long as they keep me locked into the rate I'm at!!! read more

Great deal at $9 a month. They trainers are great and they keep the gym and equipment spotless. read more

Fitness 19 - Gyms Near Me - Oklahoma City, Oklahoma

I've been trying to contact this gym since last month. I've been a member for years, How I noticed after the gyms were scheduled to reopen May 1 that the building is empty and a for lease sign has been put up. As well when you try to contact them by phone it says the number is no longer in service and has changed to an unlisted number. I woke up this morning and currently have over 70 in pending charges from this gym that is no longer opened. read more

Fitness 19 is nice and clean. In reality it's probably more of a 4-star gym for the facilities alone, but for what they offer for $9/month it's definitely 5-stars. Of course I'd love to have a pool, track, raquetball courts, etc. but all the places with those amenities are way more costly. This is a great economical choice with all your basic gym equipment. Also, they have enough machines that you don't have to wait for one. Even after work when the treadmills fill up quickly, there is usually at least one available. I have a training there, Donny, and he's really excellent. Great attitude and he gives you a good workout. read more

When I went to cancel my membership management was pushy and unprofessional. Pried at different prices he was willing to offer, then once I declined that he proceeded to question why I was no longer going to the gym. That's all fine until I give him a reason and he proceeds to not let up, continuing to ask why the gym doesn't fit my schedule, and each time I would give him an answer he would find some way to retort. Finally he gives up, and throughout the rest of the process he acts like a pouty child who couldn't get what he wanted. Overall he was rude, pushy, unprofessional, and by the end of the meeting he was even unresponsive. Highly recommend staying away from this place if you want to attend a gym that portrays a genuine business model and professionalism. read more

This gym is perfect! It has some of the heaviest weights of any other gym! the prices are unbeatable! And my favorite thing is the atmosphere! Very clean, professional and friendly! There's no yelling guys! No meatheads, No judgement! This is what a gym is supposed to be! And fitness 19 has exceeded every single thing i could want!!! read more

Was a decent gym until the Edmond location up and closed. Said they transferred my membership to another gym but never did. They emailed me once saying it was being reactivated and it never was. Then never responded after that. Super shady. Called this Britton location and they told me they could look into it tho it's a different llc and never heard anything. Don't join this gym. 10 gym is way better and offers more! Trust me :) read more

The staff was very misleading when we joined, making promises of things to come that did not. Was told to try it out and then if we didn't like it to hand in a written notice of cancellation. Tried to go yesterday (a Sunday) and the same staff member that (lied) mislead us told us that he couldn't do it on a Sunday because this and that. Went in today (Monday) and the same guy is the one that cancelled us out so that's yet another lie. I understand it's their job to get us to stay, but he was huffy and just rude about it, even though he was the same guy told us to try and we could quit. Tried to hand him out letters of cancellation (that he said we needed) and he just was rude and said 'you can just keep those' so we just left. So, I don't recommend this gym at all whatsoever. Went to planet fitness and couldn't be happier. read more

Worst customer service and terrible gym -- always having to wait to use machines. Fitting room is tiny and had mysterious wet spots. God forbid you try to cancel your membership. They make it hell. read more

Clean gym, nice staff. Unfortunately we have had major billing issues. We are still being billed nearly 3 months after canceling. Was promised a $5 rate that we never received. Tried to resolve these issues several times and the staff know nothing. We keep getting the run around. No transparency, despite several trips up to the gym. More than frustrated read more

Too many good things about this gym: staff, cleanliness, workout equipment, and price. Read other reviews. If you have problems with cancelling your membership, problem is not with gym but headquarters which is not in OKC. I have never had a problem with using the equipment due to the number of people working out. Also, I do understand the issue of woman at this gym not being able to wear sports bras, but another time, another discussion. The staff has always been nice and helpful. They are only human, like us the customers; so just start up a conversation and they will talk your head off. Been going here for over 5 years and I am a happy camper. read more

This place is good for the amount you pay, but be aware of a staff name Xavier. He will talk you into getting membership. Keep pressing you. If you have to leave, you have to give 2 months notice and the day you give notice, this guy will bother you everytime you enter gym asking when are you leaving. Be aware. read more

I have tried to cancel my membership for over 6 months. Called many times and given varying time frames that I have to come in to the gym and close the account. The times are different EVERY SINGLE TIME. Took off work, went in to close the account. The first time I couldn't close on a weekend. The second time I arrived in the wrong hour. The third time the managers only worked from 11:00 - 5:00. Really?? Why is it that a manager wasn't required to draft money out of my account at 9:00 at night? You don't need authorization to access bank accounts....only to stop accessing them. That is an outright lie. This morning I went in to cancel....again taking off work....after calling yesterday and TELLING them I would be in....and surprisingly....NO ONE WAS AVAILABLE. I will cancel the card that pays them and go to court. This is a terrible business practice. Much better gym options. I left my phone number at the gym....which you already have on my membership. I expect a phone call. read more