NO Customer service today. I came in to see if I could find another pair of hiking boots like the…read moreones I got here 13 years ago. The problem with the shoe department in all big 5's is... if you want to try on any shoes/boots that are displayed against the wall, you have to have a salesman go into the back, bring the shoes/boots out for you to try on. This is a pain to have the salesperson keep going in the back for one style or size or another. However, today there wasn't anyone in the shoe department to help, all sales associates were hanging up front socializing with one another. I just left without having to bother asking someone to come and help me.

We called ahead for a slip resistant work shoe in the size needed and were met with…read moreprofessionalism. It helped that we had the SKU from the store that was nearest us. They didn't have it either. The gentleman helped us try and locate a store that had it size like the previous one and this time we took him up on it. Raphael wasn't able ta find one, but the customer service from b

Keslie and Adam have been fantastic to work with, deliver an amazing product to my exact…read morespecifications, QUICK production, and at a price point that beats the bigger out-of-state provider; let's call them Rogue! Moxie will be my company's go-to provider for any racking, specialty bars, and custom build in the future. 5-Stars!

Bought a upper end LiftFitness Elliptical trainer in 2017. It started making noise after 3 months…read moreof use. I called Foothill Fitness to make a service appointment to cover the 2 year warranty. First they never answer the phone, always leaving a message then get a call back hour or a day later. Then informed that they don't have any repair person available to cover their warranty. Was told that I need to call an outside company then pay for labor but of course parts are free. What kind of warranty within a year is that? This is a very poorly run business that sells high end fitness equip and once the sale is made you are on your own. I would never recommend this company to anyone!

I went in looking for a medium weight kettle bell & Nick was very helpful! The store was clean &…read morewell organized. I left happy & ready to take on the eating season!! Highly recommend!!

Parking is a nightmare, directed to the baseball gloves, but struggled to find the right size for…read moremy left hand player. Staff was MIA when I needed help. I get that there is no public restroom, but not very sympathetic response when directed to cart my 3 year old to another store just to come back and ask for help (which I wasn't getting in the first place). Good reminder why I shop online. Able to come home and buy the items on Amazon much easier, quicker and cheaper. Wanted help and to support brick and mortar, but didn't feel supported as a solo parent trying to buy sports gear for my son.

Finally some good customer service at a Big 5 Sporting Goods Store…read more I came in to find out if they had any hiking boots that would suit my needs, and weren't to expensive, but were of good quality. Angel asked right away if he could help me. I told him what I was looking for,. He was very patient with me. Since the store is set up that the sales associate has to go in the back to pull the shoes/boots from inventory. I put a lot of miles on Angel today. I think I tried on every possible hiking boot that they had available. The answer was always nope this one isn't going to work for some reason or another, mostly due to comfort. I was about to walk out again defeated when he said "Why don't you try these Bearpaws they look similar to the boots you have on." I said "Sure, let's give it a whirl." He came back empty handed saying they didn't have my size in stock. He quickly added that he could see if another store, in the valley, had my size, and he could have the boots transferred to that store. He called around, the store in West Valley had my size. He said I could drive all the way across town, or I could come back when they transferred. I opted to come back. I didn't want to drive across town, in traffic, to try on a pair of boots that I wasn't sure would fit me or not. He said it would take around 10 days. Just to come across town...ummm ok. I wasn't in a rush so it was ok I would have to have to wait. Angel was so helpful in this seamless process. I was also able to find a new hiking pack similar to the one I've used for years. It was a disappointment that they didn't carry the same style, but that isn't Angels fault, and the pack was similar enough that I'm sure I will enjoy it just as much. Fast forward a few days later my boots were in to pick up. That's faster than the 10 days I was told. I told them I would be by on the weekend to pick them up, well actually to try them on to see if I liked them. The next day someone else called to tell me my boots were in, I told them I had already spoken to someone, and I would be by this weekend. So the weekend came, and again I went hiking in my old boots. I stopped by to check out these Bearpaw boots. What a difference a week makes when it comes to customer service. I had to ask for help. I asked if Angel was there, and they said he had the day off. I told them what I was there for, and the two sales associates at the counter looked at each other like "what is she talking about". Someone found the boots, and handed them to me...and I was left on my own. After trying them on, I decided to buy them, and try them out. They were similar to the ones I already own, and hoped for the best. The cashier surely wasn't friendly when she rang up my purchase, which is the case with most Big 5's. Big 5's are a lower end discounted sporting goods store with a self serve vibe. When you shop here you know what you're getting or you should.

If I could give this company negative stars I would, but it will not let me. I have never worked…read morewith a more unprofessional company before! It took almost two months to get an order processed, no one calls or emails back you have to piratically harass them to give them your business. I will never again do business with them again. The only reason we used them in the first place was because a client wanted a specific piece from them. I can probably go on and on about HORRIBLE their service is and how much of a pain it has been to work with them, but I won't waste my time.

From the owner: Bigger Faster Stronger has been in business for more than 30 years and offers programs to improve…read moreathletic performance, including strength, jumping power, speed, agility and flexibility. BFS offers programs for various sports and athletes, males and females. It offers in-season as well as off-season programs. BFS sells a complete line of weightlifting products and equipment. It has a 70,000-square-foot warehouse with various quality weightlifting products, two retail stores, a manufacturing facility and a national magazine. It has more than 20 clinicians and over 500,000 athletes using the program for all sports in junior highs, high schools, colleges and universities throughout the world. Bigger Faster Stronger is located in Salt Lake City, Utah.

This is the saddest REI on the planet. The store has been gutted of its floor inventory leaving a…read morepoor selection of items for sale. We asked a salesperson if they were going out of business because the store now resembles a Kmart on its last legs (she said no). My wife tried to buy some hiking shoes while we were there - eventually the salesperson (who tried to give good service) said "I can't help you anymore." We left empty handed and went to Scheels where the variety, service and prices were excellent (we immediately got what we needed). REI has become a victim of bean-counting business wonks who don't care about the outdoor community. Two can play this game: Cancel my loyalty points: I'll look my outdoor gear elsewhere.

Always we stop at REI at the beginning of our backpacking trip because we need fuel and freeze…read moredried foods. I also got sun hoodies. Good selection of stuff here. Staff was helpful and friendly.

Prices are way too high for what you're getting. I saw some used scratched up wedges for $120 and…read moredecided not to buy it then I went over to unita golf which is like 700 feet away and they had brand new unused clubs that were the same brand discounted for $120

Dude at the counter was trying to blame their over priced second hand or years old equipment on…read more"tariffs". He actually said just that. Considering that over 98% of what they sell is several years old or used, I don't think so. Sounds like they are pushing a bias to make a few extra bucks....highly dis-honest. I found the same name brands, brand new for less on Amazon. What a rip-off. I'd look somewhere else.